The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.
The Grammars of Trust: A Model and General Implications
Abstract
In this article we contend that trust can be conceptualized as four distinct and ordered forms—shallow dependence, shallow interdependence, deep dependence, and deep interdependence—determined by the nature of the interdependence between trusting parties. We argue that both the risks that trusting parties assume and the mechanisms for mitigating those risks emerge as a function of the form of interdependence in the relationship. By reviewing research in which trust is a central component, we illustrate the elements of this model and examine its implications.
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Cites
Coase, R. H. (1937) · Economica · doi:10.1111/j.1468-0335.1937.tb00002.x · Cited by 23,972
Agency Theory: An Assessment and Review
Eisenhardt, K. M. (1989) · The Academy of Management Review · doi:10.5465/amr.1989.4279003 · Cited by 13,338
Burt, R. S. (1992) · doi:10.4159/9780674029095 · Cited by 9,093
The Social Psychology of Procedural Justice
Lind, E. A., & Tyler, T. R. (1988) · Critical Issues in Social Justice · doi:10.1007/978-1-4899-2115-4 · Cited by 6,585
Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements
Rousseau, D. (1995) · doi:10.4135/9781452231594 · Cited by 3,453
Rempel, J. K., Holmes, J. G., & Zanna, M. P. (1985) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.49.1.95 · Cited by 3,146
A Relational Model of Authority in Groups
Tyler, T. R., & Lind, E. A. (1992) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60283-x · Cited by 2,977
Deutsch, M. (1958) · Journal of Conflict Resolution · doi:10.1177/002200275800200401 · Cited by 2,077
The social control of impersonal trust
Shapiro, S. P. (1987) · American Journal of Sociology · doi:10.1086/228791 · Cited by 1,725
Explaining the Limited Effectiveness of Legalistic ‘Remedies’ for Trust/Distrust
Sitkin, S. B., & Roth, N. L. (1993) · Organization Science · doi:10.1287/orsc.4.3.367 · Cited by 1,545
Conceptual and methodological considerations in the study of trust and suspicion
Kee, H. W., & Knox, R. E. (1970) · Journal of Conflict Resolution · doi:10.1177/002200277001400307 · Cited by 523
Powers, W. T. (1973) · Science · doi:10.1126/science.179.4071.351 · Cited by 416 · cited 1×
“The risk of unreliability has been at the heart of writing on quality (Deming, 1982; Feigenbaum, 1983; Juran, 1986, 1989; Perrow, 1972; Sitkin, 1992; Sitkin, Sutcliffe, & Schroeder, 1994), and it has also been central to theories of control (Campion & Lord, 1982; Carver & Scheier, 1981; Kernan & Lord, 1988; Lord & Han…”
Cited by
At What Level (and in Whom) We Trust: Trust Across Multiple Organizational Levels
Fulmer, C. A., & Gelfand, M. J. (2012) · Journal of Management · doi:10.1177/0149206312439327 · Cited by 886
The Structure of Optimal Trust: Moral and Strategic Implications
Wicks, A. C., Berman, S. L., & Jones, T. M. (1999) · The Academy of Management Review · doi:10.5465/amr.1999.1580443 · Cited by 785
Beldad, A., de Jong, M., & Steehouder, M. (2010) · Computers in Human Behavior · doi:10.1016/j.chb.2010.03.013 · Cited by 754
In Whom we Trust: Group Membership as an Affective Context for Trust Development
Williams, M. (2001) · The Academy of Management Review · doi:10.5465/amr.2001.4845794 · Cited by 720
Measuring trust inside organisations
Dietz, G., & Den Hartog, D. N. (2006) · Personnel Review · doi:10.1108/00483480610682299 · Cited by 596
Metadata
- Authors
- Sheppard, B. H., & Sherman, D. M.
- Venue
- The Academy of Management Review
- Publisher
- Academy of Management
- Published
- 1998-07
- Volume
- 23
- Issue
- 3
- Pages
- 422
- ISSN
- 0363-7425 (ISSN-L)
- OpenAlex
- W2164298839
- Cited by
- 754
- References
- 12
- FWCI
- 37.34
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.