Cited by 121Artificial Intelligence in EducationArtificial Intelligence in Healthcare and EducationArtificial Intelligence Applications

Opportunities, Challenges, and Strategies for Using ChatGPT in Higher Education: A Literature Review

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Sok, Sarin, Heng, Kimkong·2024·Journal of Digital Educational Technology

Abstract

While there is a growing body of research on chat generative pre-trained transformer (ChatGPT) in education, there appears to be little research that provides a comprehensive review of challenges, opportunities, and strategies for the effective utilization of ChatGPT in higher education. This study aims to fill this research gap by focusing on the opportunities, challenges, and strategies for using ChatGPT in higher education. The study adopted a literature review approach and employed document analysis as a research design. It reviewed various types of documents, particularly research articles, published since 2022 when ChatGPT was launched. Based on the extensive review, the study shows that ChatGPT offers a variety of opportunities for higher education, including assessment innovation, instructional support, remote learning support, research design and development support, academic writing support, and administrative assistance and productivity. However, ChatGPT also presents a number of challenges and issues related to academic integrity, security and privacy, reliance on artificial intelligence, learning assessment, and information accuracy. The study offers a set of recommendations for the effective utilization of ChatGPT in higher education. It concludes that the application of ChatGPT in higher education presents both benefits and challenges; thus, efforts and strategies are needed to ensure the effective use of ChatGPT for academic purposes.

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Research works printed but not linked: 4

  1. n25 · DOI
  2. Kraugusteeliana, K., Indriana, I. H., Krisnanik, E., Muliawati, A., & Irmanda, H. N. (2023). Utilization of ChatGPT's artificial intelligence in improving the quality and productivity of lecturers' work. Jurnal Pendidikan Dan Konseling [Journal of Education and Counseling], 5(2), 3245- 3249.
  3. In F. Lau, & C. Kuziemsky (Eds.), Handbook of eHealth evaluation: An evidence-based approach (pp. 157-180). University of Victoria.
  4. Turnitin. (2023). Turnitin announces AI writing detector and AI writing resource center for educators. Turnitin. https://www.turnitin.com/press/turnitin-announces-ai- writing-detector-and-ai-writing-resource-center-for- educators

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Authors
Sok, S., & Heng, K.
Affiliations
  • University of Puthisastra (KH)
  • Paññāsāstra University of Cambodia (KH)
Corresponding author
Sok, Sarin
Venue
Journal of Digital Educational Technology
Publisher
Modestum Ltd
Published
2024-01-01
Volume
4
Issue
1
Pages
ep2401
ISSN
2752-5503 (ISSN-L)
OpenAlex
W4389733229
Cited by
120
References
77
Citations by year
2026: 39 · 2025: 56 · 2024: 25
FWCI
28.17
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
Journal of Digital Educational Technology (publishedVersion, cc-by)
Topics
  • Physical Sciences › Computer Science › Information Systems › Artificial Intelligence in Education
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
Keywords
ChatGPT, large language models, higher education, artificial intelligence in education, academic integrity, assessment innovation, academic writing support, AI reliance, information accuracy, privacy and security, pedagogical support, research support

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