The DOI matches its Crossref record; 28 of the 29 references it cites were found in a registry or an index.
Encouraging residents to seek feedback.
Open accessAbstract
AIM: To explore resident and faculty perceptions of the feedback process, especially residents' feedback-seeking activities. METHODS: We conducted focus groups of faculty and residents exploring experiences in giving and receiving feedback, feedback-seeking, and suggestions to support feedback-seeking. Using qualitative methods and an iterative process, all authors analyzed the transcribed audiotapes to identify and confirm themes. RESULTS: Emerging themes fit a framework situating resident feedback-seeking as dependent on four central factors: (1) learning/workplace culture, (2) relationships, (3) purpose/quality of feedback, (4) emotional responses to feedback. Residents and faculty agreed on many supports and barriers to feedback-seeking. Strengthening the workplace/learning culture through longitudinal experiences, use of feedback forms and explicit expectations for residents to seek feedback, coupled with providing a sense of safety and adequate time for observation and providing feedback were suggested. Tensions between faculty and resident perceptions regarding feedback-seeking related to fear of being found deficient, the emotional costs related to corrective feedback and perceptions that completing clinical work is more valued than learning. CONCLUSION: Resident feedback-seeking is influenced by multiple factors requiring attention to both faculty and learner roles. Further study of specific influences and strategies to mitigate the tensions will inform how best to support residents in seeking feedback.
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“Reconceptualizing feedback as a two-way conversation has led to a greater emphasis on the learner's active participation in receiving and acting upon feedback. 27-30”
From Medical student perceptions of feedback and feedback behaviors within the context of the “educational alliance.” (2017) · cites this paper as [27]
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Winstone, N. E., Nash, R. A., Rowntree, J., & Parker, M. (2017) · Studies in Higher Education · doi:10.1080/03075079.2015.1130032 · Cited by 417
“That is to say, if learning gains are to occur, students must participate actively in the feedback process and act upon the feedback they receive (Delva et al. 2013).”
BackgroundSargeant, J., Lockyer, J., Mann, K., Holmboe, E., Silver, I., Armson, H., Driessen, E., MacLeod, T., Yen, W., Ross, K., et al. (2015) · Academic Medicine · doi:10.1097/acm.0000000000000809 · Cited by 306
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Self-citationIdentifying coaching skills to improve feedback use in postgraduate medical education
Armson, H., Lockyer, J. M., Zetkulic, M., Könings, K. D., & Sargeant, J. (2019) · Medical Education · doi:10.1111/medu.13818 · Cited by 115
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Metadata
- Authors
- Delva, D., Sargeant, J., Miller, S., Holland, J., Alexiadis Brown, P., Leblanc, C., Lightfoot, K., & Mann, K.
- Affiliations
- University of Toronto (CA)
- Dalhousie University (CA)
- Corresponding author
- Delva, Dianne
- Venue
- Medical Teacher
- Publisher
- Informa UK Limited
- Published
- 2013-07-12
- Volume
- 35
- Issue
- 12
- Pages
- e1625-e1631
- ISSN
- 0142-159X (ISSN-L)
- 1466-187X
- OpenAlex
- W2164632976
- Cited by
- 118
- References
- 29
- Citations by year
- 2026: 6 · 2025: 3 · 2024: 7 · 2023: 11 · 2022: 8 · 2021: 19 · 2020: 7 · 2019: 11 · 2018: 7 · 2017: 11 · 2016: 15 · 2015: 9 · 2014: 3 · 2013: 1
- FWCI
- 9.54
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Medical Teacher (publishedVersion)
- PubMed (publishedVersion)
- Funders
- Dalhousie University
- Topics
- Social Sciences › Education › Innovations in Medical Education
- Social Sciences › Education › Student Assessment and Feedback
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Keywords
- feedback seeking, medical residents, teacher perceptions, organizational culture, teacher-student relationship, corrective feedback, feedback forms, graduate medical education, barriers to feedback, student safety
- MeSH terms
- Adult, Attitude of Health Personnel, Clinical Competence, Education, Medical, Graduate, Faculty, Medical, Feedback, Female, Humans, Internship and Residency, Interpersonal Relations, Male, Focus Groups, Qualitative Research
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