Cited by 783Innovations in Medical EducationStudent Assessment and FeedbackClinical Reasoning and Diagnostic Skills

State of the science in health professional education: effective feedback

Archer, Julian C·2010·Medical Education

Abstract

Background Effective feedback may be defined as feedback in which information about previous performance is used to promote positive and desirable development. This can be challenging as educators must acknowledge the psychosocial needs of the recipient while ensuring that feedback is both honest and accurate. Current feedback models remain reductionist in their approach. They are embedded in the hierarchical, diagnostic endeavours of the health professions. Even when it acknowledges the importance of two‐way interactions, feedback often remains an educator‐driven, one‐way process. Lessons from the Literature An understanding of the various types of feedback and an ability to actively seek an appropriate approach may support feedback effectiveness. Facilitative rather than directive feedback enhances learning for high achievers. High‐achieving recipients undertaking complex tasks may benefit from delayed feedback. It is hypothesised that such learners are supported by reducing interruptions during the task. If we accept that medical students and doctors are high achievers, we can draw on some guiding principles from a complex and rarely conclusive literature. Feedback should focus on the task rather than the individual and should be specific. It should be directly linked to personal goals. Self‐assessment as a means to identify personal learning requirements has no theoretical basis. Motivated recipients benefit from challenging facilitated feedback from external sources. A New Model To achieve truly effective feedback, the health professions must nurture recipient reflection‐in‐action. This builds on self‐monitoring informed by external feedback. An integrated approach must be developed to support a feedback culture. Early training and experience such as peer feedback may over time support the required cultural change. Opportunities to provide feedback must not be missed, including those to impart potentially powerful feedback from high‐stakes assessments. Feedback must be conceptualised as a supported sequential process rather than a series of unrelated events. Only this sustained approach will maximise any effect. Medical Education 2010: 44 : 101–108

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Crossref · 10.1111/j.1365-2923.2009.03546.x

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  • Feedback is most effective when directed at the task level and may assist in deep processing and mastery of tasks when it is about processing of tasks or self-regulation.

    “feedback is most effective when directed at the task level and may assist in ‘deep processing and mastery of tasks’ when it is about processing of tasks or self-regulation.”
  • Involving trainees in a discussion can raise their awareness of their performance relative to their goals of quality performance through reflection-in-action and reflection-on-action.

    “By involving trainees in a discussion, supervisors can raise their awareness of their performance relative to their goals of quality performance through reflection-in-action and reflection-on-action [22, 32].”
  • Supervision of a trainee can have built-in and protected routines of supervisor observation of trainee performance followed by feedback.

    “Supervision of a trainee can have built-in and protected routines of supervisor observation of trainee performance followed by feedback [32]”

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Authors
Archer, J. C.
Affiliations
Peninsula College of Medicine and Dentistry (GB)
Corresponding author
Archer, Julian C
Venue
Medical Education
Publisher
Wiley
Published
2009-12-16
Volume
44
Issue
1
Pages
101-108
ISSN
  • 0308-0110 (ISSN-L)
  • 1365-2923
OpenAlex
W2147426256
Cited by
783
References
53
Citations by year
2026: 37 · 2025: 44 · 2024: 34 · 2023: 49 · 2022: 38 · 2021: 58 · 2020: 59 · 2019: 68 · 2018: 57 · 2017: 54 · 2016: 64 · 2015: 48 · 2014: 52 · 2013: 54 · 2012: 34
FWCI
3.02
Type
journal article
Language
en
Open access
closed
Locations
  • Medical Education (publishedVersion)
  • PubMed (publishedVersion)
Funders
National Institute for Health and Care Research (CL-2006-24-001)
Topics
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Innovations in Medical Education
  • Social Sciences › Education › Student Assessment and Feedback
  • Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
Keywords
effective feedback, feedback model, delayed feedback, self-assessment, reflection-in-action, self-monitoring, peer feedback, feedback culture, medical students, high-stakes testing, health professions education
MeSH terms
Attitude of Health Personnel, Education, Medical, Humans, Models, Psychological, Models, Educational, Feedback, Psychological

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