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Artificial Intelligence and the Transformation of Higher Education Institutions: A Systems Approach
Open accessAbstract
Artificial intelligence (AI) advances and the rapid adoption of generative AI tools, like ChatGPT, present new opportunities and challenges for higher education. While substantial literature discusses AI in higher education, there is a lack of a systems approach that captures a holistic view of the structure and dynamics of the AI transformation of higher education institutions (HEIs). To fill this gap, this article develops a causal loop diagram (CLD) to map the causal feedback mechanisms of AI transformation in a typical HEI. We identify important variables and their relationships and map multiple reinforcing and balancing feedback loops accounting for the forces that drive the AI transformation and its impact on value creation in a typical HEI. The model shows how, motivated by AI technology advances, the HEI can invest in AI to improve student learning, research, and administration while dealing with academic integrity problems and adapting to job market changes by emphasizing AI-complementary student skills. We explore model insights, scenarios, and policy interventions and recommend that HEI leaders become systems thinkers to manage the complexity of the AI transformation and benefit from the AI feedback loops while avoiding policy traps that may lead to decline. We also discuss the notion of HEIs influencing the direction of AI and directions for future research on AI transformation and the sustainability of HEIs.
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“The question of whether AI-generated works can be copyrighted remains an evolving legal issue with no universal clarity.”
From MAPPING GENERATIVE AI'S ETHICAL ISSUES IN HIGHER EDUCATION: A FELT-GUIDED SYSTEMATIC REVIEW [PEMETAAN ISU ETIKA GENERATIVE AI DI PENDIDIKAN TINGGI: TINJAUAN SISTEMATIS BERPANDUAN FELT] (2025) · cites this paper as Katsamakas et al., 2024
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“AI can lead to a loss skills such as memory attention span, and can also prevent developing critical thinking, and creativity.”
From MAPPING GENERATIVE AI'S ETHICAL ISSUES IN HIGHER EDUCATION: A FELT-GUIDED SYSTEMATIC REVIEW [PEMETAAN ISU ETIKA GENERATIVE AI DI PENDIDIKAN TINGGI: TINJAUAN SISTEMATIS BERPANDUAN FELT] (2025) · cites this paper as Katsamakas et al., 2024
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Personalized learning through AI: Pedagogical approaches and critical insights
Vorobyeva, K. I., Belous, S. V., Savchenko, N. V., Smirnova, L. M., Nikitina, S. A., & Zhdanov, S. P. (2025) · Contemporary Educational Technology · doi:10.30935/cedtech/16108 · Cited by 144
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Metadata
- Authors
- Katsamakas, E., Pavlov, O. V., & Saklad, R.
- Affiliations
- Fordham University (US)
- Worcester Polytechnic Institute (US)
- Corresponding author
- Katsamakas, Evangelos
- Venue
- Sustainability
- Publisher
- MDPI AG
- Published
- 2024-07-17
- Volume
- 16
- Issue
- 14
- Pages
- 6118
- ISSN
- 2071-1050 (ISSN-L)
- OpenAlex
- W4400722535
- Cited by
- 195
- References
- 106
- Citations by year
- 2026: 116 · 2025: 71 · 2024: 7
- FWCI
- 72.94
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Sustainability (publishedVersion, cc-by)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Education › Artificial Intelligence in Education
- Social Sciences › Education › Digital Transformation of Higher Education
- Social Sciences › Education › Higher Education Governance and Development
- Keywords
- artificial intelligence in higher education, generative AI, ChatGPT, higher education institutions, AI transformation, causal loop diagrams, feedback loops, systems thinking, academic integrity, AI policy, sustainability of higher education, value creation
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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