Cited by 2,250Job Satisfaction and Organizational BehaviorEmployee Performance and LeadershipLeadership and Management in Organizations

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Leadership Behavior and Employee Voice: Is the Door Really Open?

Detert, James R., Burris, Ethan R.·2007·Academy of Management Journal

DOI 10.5465/amj.2007.26279183

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Abstract

We investigate the relationships between two types of change-oriented leadership (transformational leadership and managerial openness) and subordinate improvement-oriented voice in a two-phase study. Findings from 3,149 employees and 223 managers in a restaurant chain indicate that openness is more consistently related to voice, given controls for numerous individual differences in subordinates' personality, satisfaction, and job demography. This relationship is shown to be mediated by subordinate perceptions of psychological safety, illustrating the importance of leaders in subordinate assessments of the risks of speaking up. Also, leadership behaviors have the strongest impact on the voice behavior of the best-performing employees.

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Authors: Detert, J. R., & Burris, E. R.
Affiliations: Cornell University (US)
The University of Texas at Austin (US)
ORCID: Detert, James R.
Burris, Ethan R.
Venue: Academy of Management Journal
Publisher: Academy of Management
Published: 2007-08
Volume: 50
Issue: 4
Pages: 869-884
ISSN: 0001-4273 (ISSN-L)
1948-0989
DOI: 10.5465/amj.2007.26279183
OpenAlex: W2130265624
Semantic Scholar: c2ec8b14b47870e22768fc446dd240b1a520a2f6
Cited by: 2,250
References: 58
Citations by year: 2026: 251 · 2025: 192 · 2024: 190 · 2023: 168 · 2022: 198 · 2021: 200 · 2020: 173 · 2019: 158 · 2018: 139 · 2017: 87 · 2016: 113 · 2015: 89 · 2014: 77 · 2013: 64 · 2012: 56
FWCI: 35.04
Type: journal article
Language: en
Open access: closed
Locations: Academy of Management Journal (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
Keywords: employee voice, transformational leadership, change-oriented leadership, psychological safety, speaking up, subordinate performance, restaurant employees, leadership behavior

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Leadership Behavior and Employee Voice: Is the Door Really Open?

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