The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
Giving Commitment: Employee Support Programs and The Prosocial Sensemaking Process
Open accessAbstract
Researchers have assumed that employee support programs cultivate affective organizational commitment by enabling employees to receive support. Using multimethod data from a Fortune 500 retail company, we propose that these programs also strengthen commitment by enabling employees to give support. We find that giving strengthens affective organizational commitment through a “prosocial sensemaking” process in which employees interpret personal and company actions and identities as caring. We discuss theoretical implications for organizational programs, commitment, sensemaking and identity, and citizenship behaviors.
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Cites
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“…of an emergent conceptual model, which draws on the following tenets of theoretical perspectives on sensemaking (Weick, 1995) and self-perception (Bem, 1972): (1) Actions trigger efforts to interpret and explain the actions, (2) employees generalize these interpretations to form inferences about…”
BackgroundInfluentialThe job satisfaction–job performance relationship: A qualitative and quantitative review.
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Prosocial Behavior: Multilevel Perspectives
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Cited by
Sensemaking in organizations: Taking stock and moving forward
Maitlis, S., & Christianson, M. (2014) · Academy of Management Annals · doi:10.5465/19416520.2014.873177 · Cited by 1,764
The road to forgiveness: A meta-analytic synthesis of its situational and dispositional correlates
Fehr, R., Gelfand, M. J., & Nag, M. (2010) · Psychological Bulletin · doi:10.1037/a0019993 · Cited by 749
Dutton, J. E., Workman, K. M., & Hardin, A. E. (2014) · Annual Review of Organizational Psychology and Organizational Behavior · doi:10.1146/annurev-orgpsych-031413-091221 · Cited by 513
Self-citationEmployee Engagement and CSR: Transactional, Relational, and Developmental Approaches
Mirvis, P. (2012) · California Management Review · doi:10.1525/cmr.2012.54.4.93 · Cited by 238
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A new perspective on the social functions of emotions: Gratitude and the witnessing effect.
Algoe, S. B., Dwyer, P. C., Younge, A., & Oveis, C. (2020) · Journal of Personality and Social Psychology · doi:10.1037/pspi0000202 · Cited by 120
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Do compassionate firms outperform? The role of organizational learning
Guinot, J., Miralles, S., Rodríguez-Sánchez, A., & Chiva, R. (2020) · Employee Relations: The International Journal · doi:10.1108/er-07-2019-0275 · Cited by 40
Banker, D. V., & Bhal, K. T. (2020) · Global Business Review · doi:10.1177/0972150917749279 · Cited by 23
Wei, H., Zhu, Y., & Li, S. (2016) · Asia Pacific Journal of Management · doi:10.1007/s10490-016-9463-2 · Cited by 20
Metadata
- Authors
- Grant, A. M., Dutton, J. E., & Rosso, B. D.
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 2008-10
- Volume
- 51
- Issue
- 5
- Pages
- 898-918
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W2117181340
- Cited by
- 555
- References
- 13
- FWCI
- 29.29
- Type
- journal article
- Language
- en
- Open access
- green
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
