Most cited business, management and accounting papers
- Verified
The Price of Truth: How Money Affects the Norms of Science
Resnik, D. B. (2007)
Research, Science, and AcademiaAcademic integrity and plagiarism
Cited by 160
- Verified
Personification of the Amazon Alexa: BFF or a Mindless Companion
Lopatovska, I., & Williams, H. (2018) · Proceedings of the 2018 Conference on Human Information Interaction&Retrieval - CHIIR '18
AI in Service InteractionsSocial Robot Interaction and HRI
Cited by 160
- Verified
CRM in Data-Rich Multichannel Retailing Environments: A Review and Future Research Directions
Verhoef, P. C., Venkatesan, R., McAlister, L., Malthouse, E. C., Krafft, M., & Ganesan, S. (2010) · Journal of Interactive Marketing
Customer churn and segmentationCustomer Service Quality and Loyalty
Cited by 160
- Verified
Does the Circular Economy Grow the Pie? The Case of Rebound Effects From Smartphone Reuse
Makov, T., & Font Vivanco, D. (2018) · Frontiers in Energy Research
Sustainable Supply Chain ManagementEnvironmental Impact and Sustainability
Cited by 160
- Verified
Familiarity breeds content: The impact of exposure to change on employee openness and well‐being
Axtell, C., Wall, T., Stride, C., Pepper, K., Clegg, C., Gardner, P., & Bolden, R. (2002) · Journal of Occupational and Organizational Psychology
Organizational Change and LeadershipOrganizational Management and Change
Cited by 160
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Servant leadership and commitment to change, the mediating role of justice and optimism
Kool, M., & van Dierendonck, D. (2012) · Journal of Organizational Change Management
Organizational Change and LeadershipJob Satisfaction and Organizational Behavior
Cited by 160
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A sustainable life cycle for cosmetics: from design and development to post-use phase
Martins, A. M., & Marto, J. M. (2023) · Sustainable Chemistry and Pharmacy
Environmental Sustainability in BusinessChemistry and Chemical Engineering
Cited by 160
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A Proposal for an Intangible Resources Management System at the Organizational Level
Stan, S., Oprean-Stan, C., & Pele, A. (2018) · Management of Sustainable Development
Intellectual Capital and Performance AnalysisAccounting and Organizational Management
Cited by 160
- Verified
A new institution on the block: On platform urbanism and Airbnb citizenship
van Doorn, N. (2020) · New Media & Society
Sharing Economy and PlatformsUrban Planning and Governance
Cited by 160
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Resources and Innovation in Family Businesses: The Janus-Face of Socioemotional Preferences
Miller, D., Wright, M., Breton-Miller, I. L., & Scholes, L. (2015) · California Management Review
Family Business Performance and SuccessionInnovation and Knowledge Management
Cited by 160
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Mitigating Supply Chain Risk via Sustainability Using Big Data Analytics: Evidence from the Manufacturing Supply Chain
Mani, V., Delgado, C., Hazen, B., & Patel, P. (2017) · Sustainability
Supply Chain Resilience and Risk ManagementSustainable Supply Chain Management
Cited by 160
- Verified
Key issues in e-procurement: Procurement implementation and operation in the public sector
Croom, S. R., & Brandon-Jones, A. (2005) · Journal of Public Procurement
Public Procurement and PolicyE-Government and Public Services
Cited by 159
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Framing for Learning: Lessons in Successful Technology Implementation
Edmondson, A. C. (2003) · California Management Review
Information Systems Theories and ImplementationOrganizational Change and Leadership
Cited by 159
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Contextual factors and lean production implementation in the Brazilian automotive supply chain
Marodin, G. A., Frank, A. G., Tortorella, G. L., & Saurin, T. A. (2016) · Supply Chain Management: An International Journal
Quality and Supply ManagementManagement and Optimization Techniques
Cited by 159
- Verified · note
Toward a more comprehensive model of firms’ human capital rents
Chadwick, C. (2017) · Academy of Management Review
Human Resource and Talent ManagementInnovation and Knowledge Management
Cited by 159
- Verified
The Provider-Customer Interface in Business and Professional Services
Gadrey, J., & Gallouj, F. (1998) · The Service Industries Journal
Customer Service Quality and LoyaltyService and Product Innovation
Cited by 159
- Verified
Big data driven innovation for sustaining SME supply chain operation in post COVID-19 scenario: Moderating role of SME technology leadership
Chatterjee, S., Chaudhuri, R., Shah, M., & Maheshwari, P. (2022) · Computers & Industrial Engineering
Big Data and Business IntelligenceQuality and Supply Management
Cited by 159
- Verified
A meta‐analysis of the effects of electronic performance monitoring on work outcomes
Ravid, D. M., White, J. C., Tomczak, D. L., Miles, A. F., & Behrend, T. S. (2023) · Personnel Psychology
Cyberloafing and Workplace BehaviorJob Satisfaction and Organizational Behavior
Cited by 159
- Verified
The influence of team emotional intelligence climate on conflict and team members' reactions to conflict
Ayoko, O. B., Callan, V. J., & Härtel, C. E. J. (2008) · Small Group Research
Conflict Management and NegotiationEmotional Intelligence and Performance
Cited by 159
- Verified · note
The hypocrisy‐sincerity continuum in corporate communication and decision making: A model of corporate social responsibility and business ethics practices
Fassin, Y., & Buelens, M. (2011) · Management Decision
Corporate Social Responsibility ReportingCorporate Social Responsibility and Sustainability
Cited by 159
- Verified
Employees' affective commitment to change: The key to successful CRM implementation
Shum, P., Bove, L., & Auh, S. (2008) · European Journal of Marketing
ERP Systems Implementation and ImpactOrganizational Change and Leadership
Cited by 159
- Verified
Measuring Service Quality in the Banking Industry: A Hong Kong Based Study
Lau, M. M., Cheung, R., Lam, A. Y. C., & Chu, Y. T. (2013) · Contemporary Management Research
Customer Service Quality and LoyaltyBanking Sector Performance and Management
Cited by 159
- Verified
Measuring corporate environmental performance: a methodology for sustainable development
Escrig‐Olmedo, E., Muñoz‐Torres, M. J., Fernández‐Izquierdo, M. Á., & Rivera‐Lirio, J. M. (2017) · Business Strategy and the Environment
Environmental Sustainability in BusinessMulti-Criteria Decision Making
Cited by 159
- Verified
How to foster agroecological innovations? A comparison of participatory design methods
Berthet, E. T. A., Barnaud, C., Girard, N., Labatut, J., & Martin, G. (2016) · Journal of Environmental Planning and Management
Innovative Approaches in Technology and Social DevelopmentSustainability and Climate Change Governance
Cited by 159
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