Check business, management and accounting papers: citations, claims and retractions

Leveraging Big Data and Business Analytics [Guest editors' introduction]

Mithas, S., Lee, M. R., Earley, S., Murugesan, S., & Djavanshir, R. (2013) · IT Professional

Big Data and Business IntelligenceBig Data Technologies and Applications

Cited by 82

The future of public sector accounting research. A polyphonic debate

Grossi, G., Steccolini, I., Adhikari, P., Brown, J., Christensen, M., Cordery, C., Ferry, L., Lassou, P., McDonald III, B., Raudla, R., et al. (2023) · Qualitative Research in Accounting & Management

Accounting and Organizational ManagementAccounting Theory and Financial Reporting

Cited by 82

The influence of B to B social media message features on brand engagement: A fluency perspective

McShane, L., Pancer, E., & Poole, M. (2019) · Journal of Business-to-Business Marketing

Digital Marketing and Social MediaMarketing and Advertising Strategies

Cited by 82

AI Chatbot integration in SME marketing platforms: Improving customer interaction and service efficiency

Kedi, W. E., Ejimuda, C., Idemudia, C., & Ijomah, T. I. (2024) · International Journal of Management & Entrepreneurship Research

AI in Service InteractionsDigital Marketing and Social Media

Cited by 81

Subsidiary capability upgrading under emerging market acquirers

He, S., Khan, Z., & Shenkar, O. (2018) · Journal of World Business

International Business and FDIInnovation and Knowledge Management

Cited by 81

Laboring under Uncertainty: Identity Renegotiation among Contingent Workers

Padavic, I. (2005) · Symbolic Interaction

Employment, Labor, and Gender StudiesManagement and Organizational Studies

Cited by 81

Chinese MNEs and managerial knowledge transfer in Africa: the case of the construction sector in Ghana

Auffray, C., & Fu, X. (2015) · Journal of Chinese Economic and Business Studies

International Business and FDIInnovation and Knowledge Management

Cited by 81

Role of brand experience in predicting consumer loyalty

Safeer, A. A., Yuanqiong, H., Abrar, M., Shabbir, R., & Rasheed, H. M. W. (2021) · Marketing Intelligence & Planning

Consumer Behavior in Brand Consumption and IdentificationCustomer Service Quality and Loyalty

Cited by 81

Frequent (flier) frustration and the dark side of word-of-web: Exploring online dysfunctional behavior in online feedback forums

Tuzovic, S. (2010) · Journal of Services Marketing

Customer Service Quality and LoyaltyDigital Marketing and Social Media

Cited by 81

A systematic review of barriers impeding the implementation of government green procurement

Vejaratnam, N., Mohamad, Z. F., & Chenayah, S. (2020) · Journal of Public Procurement

Public Procurement and PolicySustainable Supply Chain Management

Cited by 81

Viewpoint: phygital – the emperor’s new clothes?

Klaus, P. ‘. (2024) · Journal of Strategic Marketing

Digital Innovation in IndustriesDigital Marketing and Social Media

Cited by 81

HETEROGENEITY IN THE EFFECT OF REGULATION ON ENTREPRENEURSHIP AND ENTRY SIZE

Ardagna, S., & Lusardi, A. (2010) · Journal of the European Economic Association

Entrepreneurship Studies and InfluencesFirm Innovation and Growth

Cited by 81

From core to periphery and back: A study on the deliberate shaping of knowledge flows in interfirm dyads and networks

Lipparini, A., Lorenzoni, G., & Ferriani, S. (2014) · Strategic Management Journal

Innovation and Knowledge ManagementBusiness Strategy and Innovation

Cited by 81

Comparing integral and incidental emotions: Testing insights from emotions as social information theory and attribution theory.

Hillebrandt, A., & Barclay, L. J. (2017) · Journal of Applied Psychology

Conflict Management and NegotiationEmotions and Moral Behavior

Cited by 81

Personal profile information as cues of credibility in online travel reviews

Park, H., Xiang, Z., Josiam, B., & Kim, H. (2014) · Anatolia

Digital Marketing and Social MediaDiverse Aspects of Tourism Research

Cited by 81

Perceived overall service quality and customer satisfaction: A comparative analysis between local and foreign banks in Malaysia

Moghavvemi, S., Lee, S. T., & Lee, S. P. (2018) · International Journal of Bank Marketing

Customer Service Quality and LoyaltyBanking Sector Performance and Management

Cited by 81

The Relationship between CRM, Knowledge Management, Organization Commitment, Customer Profitability and Customer Loyalty in Telecommunication Industry: The Mediating Role of Customer Satisfaction and the Moderating Role of Brand Image

Gazi, M. A. I., Mamun, A. A., Masud, A. A., Senathirajah, A. R. B. S., & Rahman, T. (2024) · Journal of Open Innovation: Technology, Market, and Complexity

Customer Service Quality and LoyaltyCustomer churn and segmentation

Cited by 81

Circular Economy Practices on Wood Panels: A Bibliographic Analysis

de Carvalho Araújo, C. K., Salvador, R., Moro Piekarski, C., Sokulski, C. C., de Francisco, A. C., & de Carvalho Araújo Camargo, S. K. (2019) · Sustainability

Sustainable Supply Chain ManagementWood Residue Utilization and Solid Biofuels

Cited by 81

Public procurement of artificial intelligence systems: new risks and future proofing

Hickok, M. (2024) · AI & SOCIETY

Public Procurement and PolicyEthics and Social Impacts of AI

Cited by 81

Evaluation of critical success factors (CSFs) to lean implementation in SMEs using AHP: A case study

Belhadi, A., Touriki, F. E., & Elfezazi, S. (2019) · International Journal of Lean Six Sigma

Quality and Supply ManagementManagement and Optimization Techniques

Cited by 81

Motivations and obstacles for fashion renting: a cross-cultural comparison

Lang, C., Seo, S., & Liu, C. (2019) · Journal of Fashion Marketing and Management: An International Journal

Sharing Economy and PlatformsConsumer Perception and Purchasing Behavior

Cited by 81

How transformational leadership facilitates e-business adoption

Alos-Simo, L., Verdu-Jover, A. J., & Gomez-Gras, J.-M. (2017) · Industrial Management & Data Systems

Corporate Management and LeadershipTechnology Adoption and User Behaviour

Cited by 81

Challenge and hindrance demands lead to employees' health and behaviours through intrinsic motivation

Kim, M., & Beehr, T. A. (2018) · Stress and Health

Job Satisfaction and Organizational BehaviorWorkplace Health and Well-being

Cited by 81

Corporate social responsibility influences employee engagement

Tsourvakas, G., & Yfantidou, I. (2018) · Social Responsibility Journal

Corporate Social Responsibility ReportingCorporate Social Responsibility and Sustainability

Cited by 81