Most cited business, management and accounting papers
- Verified
Strengthening digital collaboration to enhance social innovation capital: An analysis of Italian small innovative enterprises
Chierici, R., Tortora, D., Del Giudice, M., & Quacquarelli, B. (2021) · Journal of Intellectual Capital
Innovation and Knowledge ManagementBusiness Strategy and Innovation
Cited by 85
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The impact of trust and commitment on value creation in asymmetric buyer–seller relationships: the mediation effect of specific asset investments
Chen, P.-Y., Chen, K.-Y., & Wu, L.-Y. (2017) · Journal of Business & Industrial Marketing
Quality and Supply ManagementCustomer Service Quality and Loyalty
Cited by 85
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Research Model for Measuring the Impact of Customer Relationship Management (CRM) on Performance Indicators
Guerola-Navarro, V., Oltra-Badenes, R., Gil-Gomez, H., & Gil-Gomez, J. A. (2021) · Economic Research-Ekonomska Istraživanja
Customer Service Quality and LoyaltyCorporate Governance and Management
Cited by 85
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The Effects Of Program Involvement On Commercial Exposure And Recall In A Naturalistic Setting
Moorman, M., Neijens, P. C., & Smit, E. G. (2007) · Journal of Advertising
Marketing and Advertising StrategiesMedia Influence and Health
Cited by 85
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Resilience and Turnover Intention: The Role of Mindful Leadership, Empathetic Leadership, and Self-Regulation
Wibowo, A., & Paramita, W. (2022) · Journal of Leadership & Organizational Studies
Job Satisfaction and Organizational BehaviorNursing education and management
Cited by 85
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Influencer marketing in China: The roles of parasocial identification, consumer engagement, and inferences of manipulative intent
Chen, K., Lin, J. (., & Shan, Y. (2021) · Journal of Consumer Behaviour
Digital Marketing and Social MediaConsumer Behavior in Brand Consumption and Identification
Cited by 85
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Competitive by design
Walsh, V., Roy, R., & Bruce, M. (1988) · Journal of Marketing Management
Business Strategies and InnovationDesign Education and Practice
Cited by 85
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Global franchising: current status and future challenges
Hoffman, R. C., & Preble, J. F. (2004) · Journal of Services Marketing
Franchising Strategies and PerformanceInternational Business and FDI
Cited by 85
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Platform diffusion at temporary gatherings: Social coordination and ecosystem emergence
Fang, T. P., Wu, A., & Clough, D. R. (2021) · Strategic Management Journal
Digital Platforms and EconomicsOpen Source Software Innovations
Cited by 85
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Learning to use ERP technology: a causal model
Boudreau, M. C. (2003) · 36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the
ERP Systems Implementation and ImpactTechnology Adoption and User Behaviour
Cited by 85
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Packaging design as an implicit communicator: Effects on product quality inferences in the presence of explicit quality cues
van Ooijen, I., Fransen, M. L., Verlegh, P. W. J., & Smit, E. G. (2017) · Food Quality and Preference
Consumer Packaging Perceptions and TrendsConsumer Behavior and Marketing Influence
Cited by 84
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An exploratory and qualitative study on the meaning of transformative tourism and its facilitators and inhibitors
Pung, J., & Chiappa, G. (2020) · European Journal of Tourism Research
Diverse Aspects of Tourism ResearchTourism, Volunteerism, and Development
Cited by 84
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E‐leadership: tackling complex challenges
Lynn Pulley, M., & Sessa, V. I. (2001) · Industrial and Commercial Training
Corporate Management and LeadershipLeadership and Management in Organizations
Cited by 84
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Creating memorable shopping experiences to meet phygital customers needs: evidence from sporting goods stores
Bonfanti, A., Vigolo, V., Vannucci, V., & Brunetti, F. (2023) · International Journal of Retail & Distribution Management
Consumer Retail Behavior StudiesDigital Innovation in Industries
Cited by 84
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Differentiation through customer involvement in production or delivery
Song, J. H., & Adams, C. R. (1993) · Journal of Consumer Marketing
Service and Product InnovationProduct Development and Customization
Cited by 84
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To Question or Accept? How Status Differences Influence Responses to New Epistemic Technologies in Knowledge Work
Anthony, C. (2018) · Academy of Management Review
Information Systems Theories and ImplementationKnowledge Management and Sharing
Cited by 84
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Digital Trust and Peer-to-Peer Collaborative Consumption Platforms: A Mediation Analysis
Möhlmann, M. (2016) · SSRN Electronic Journal
Sharing Economy and PlatformsTechnology Adoption and User Behaviour
Cited by 84
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The Extended Digital Maturity Model
Haryanti, T., Rakhmawati, N. A., & Subriadi, A. P. (2023) · Big Data and Cognitive Computing
Information Technology Governance and StrategyDigital Innovation in Industries
Cited by 84
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Marketing comes to its senses: a bibliometric review and integrated framework of sensory experience in marketing
Wörfel, P., Frentz, F., & Tautu, C. (2022) · European Journal of Marketing
Consumer Retail Behavior StudiesConsumer Behavior in Brand Consumption and Identification
Cited by 84
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Consumer well‐being—A systematic literature review and research agenda using TCCM framework
Bhardwaj, P., & Kalro, A. D. (2024) · International Journal of Consumer Studies
Customer Service Quality and LoyaltyConsumer Behavior in Brand Consumption and Identification
Cited by 84
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Neo-colonial credit: FinTech platforms in Africa
Langley, P., & Leyshon, A. (2022) · Journal of Cultural Economy
FinTech, Crowdfunding, Digital FinanceHousing, Finance, and Neoliberalism
Cited by 84
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Artificial Intelligence, Data-Driven Learning, and the Decentralized Structure of Platform Ecosystems
Clough, D. R., & Wu, A. (2022) · Academy of Management Review
Digital Platforms and EconomicsTechnology's Impact on Media
Cited by 84
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The Science of Leadership: A theoretical model and research agenda
Carton, A. M. (2022) · Annual Review of Organizational Psychology and Organizational Behavior
Leadership and Management in OrganizationsJob Satisfaction and Organizational Behavior
Cited by 84
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Religious food as a tourism attraction: the roles of Buddhist temple food in Western tourist experience
Son, A., & Xu, H. (2013) · Journal of Heritage Tourism
Culinary Culture and TourismReligious Tourism and Spaces
Cited by 84
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