Most cited business, management and accounting papers
- Verified
Creating Ecotourism in Costa Rica, 1970–2000
JONES, G., & SPADAFORA, A. (2017) · Enterprise & Society
Diverse Aspects of Tourism ResearchCommunity-based Tourism Development and Sustainability
Cited by 43
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Relational Governance Mechanisms and Uncertainties in Nonownership Services
Ndubisi, N. O., Ehret, M., & Wirtz, J. (2016) · Psychology & Marketing
Outsourcing and Supply Chain ManagementSharing Economy and Platforms
Cited by 43
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Moving Beyond Conventional Wisdom: Advancements in Cross-Cultural Theories of Leadership, Conflict, and Teams
Gibson, C. B., & McDaniel, D. M. (2010) · Perspectives on Psychological Science
Global and Cross-Cultural ManagementCultural Differences and Values
Cited by 43
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Kanban for Lean Production in High Mix, Low Volume Environments
Powell, D. J. (2018) · IFAC-PapersOnLine
Management and Optimization TechniquesQuality and Supply Management
Cited by 43
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Does humble leadership behavior promote employees’ voice behavior?—A dual mediating model
Liu, C. (2016) · Open Journal of Business and Management
Job Satisfaction and Organizational BehaviorEmployee Performance and Leadership
Cited by 42
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Diseño e Implementación de un Sistema de Gestión de la Calidad ISO 9001:2015 en una Universidad Colombiana
Fontalvo, T. J., & De La Hoz, E. J. (2018) · Formación universitaria
Quality and Management SystemsManagement Systems and Quality Improvement
Cited by 42
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Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic
Chochoľáková, A., Gabčová, L., Belás, J., & Sipko, J. (2015) · Economics & Sociology
Customer Service Quality and LoyaltyBanking Sector Performance and Management
Cited by 42
- Verified · note
Organizational knowledge and collaborative human resource practices as determinants of innovation
Nieves, J., Quintana, A., & Osorio, J. (2016) · Knowledge Management Research & Practice
Innovation and Knowledge ManagementManagement and Organizational Practices
Cited by 42
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Same Old Song with a Different Melody: The Paradox of Market Reach and Financial Performance on Digital Platforms
Hänninen, M., & Smedlund, A. (2021) · Journal of Management Studies
Digital Platforms and EconomicsDigital Economy and Work Transformation
Cited by 42
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Improving Design Preference Prediction Accuracy Using Feature Learning
Burnap, A., Pan, Y., Liu, Y., Ren, Y., Lee, H., Gonzalez, R., & Papalambros, P. Y. (2016) · Journal of Mechanical Design
Product Development and CustomizationColor perception and design
Cited by 42
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Circular value chain blind spot – A scoping review of the 9R framework in consumption
Hunger, T., Arnold, M., & Ulber, M. (2024) · Journal of Cleaner Production
Sustainable Supply Chain ManagementRecycling and Waste Management Techniques
Cited by 42
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ENTREPRENEURIAL SELF-EFFICACY AND FIRM PERFORMANCE IN CHALLENGING ENVIRONMENTS: EVIDENCE FROM THE FRANCHISE CONTEXT
CUMBERLAND, D. M., MEEK, W. R., & GERMAIN, R. (2015) · Journal of Developmental Entrepreneurship
Entrepreneurship Studies and InfluencesFranchising Strategies and Performance
Cited by 42
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MindMiner:Uncovering Linguistic Markers of Mind Perception as a New Lens to Understand Consumer‐Smart Object Relationships
Hartmann, J., Bergner, A., & Hildebrand, C. (2023) · Journal of Consumer Psychology
AI in Service InteractionsConsumer Behavior in Brand Consumption and Identification
Cited by 42
- Verified
Building customer equity through trust in social networking sites: A perspective from Thai consumers
Kananukul, C., Jung, S., & Watchravesringkan, K. (2015) · Journal of Research in Interactive Marketing
Digital Marketing and Social MediaConsumer Behavior in Brand Consumption and Identification
Cited by 42
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Destination management: challenges and opportunities.
Fyall, A. (2011) · Destination marketing and management: theories and applications
Diverse Aspects of Tourism ResearchSport and Mega-Event Impacts
Cited by 42
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Do eco labels matter for green business strategy and sustainable consumption? A mixed method investigation on green products
Pathak, K., Prakash, G., Jain, M., Agarwal, R., & Attri, R. (2024) · Business Strategy and the Environment
Environmental Sustainability in BusinessSustainable Supply Chain Management
Cited by 42
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Chatbot Acceptance: A Latent Profile Analysis on Individuals' Trust in Conversational Agents
Müller, L., Mattke, J., Maier, C., Weitzel, T., & Graser, H. (2019) · Proceedings of the 2019 on Computers and People Research Conference
AI in Service InteractionsSocial Robot Interaction and HRI
Cited by 42
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Perceived Destination Restorative Qualities in Wellness Tourism: The Role of Ontological Security and Psychological Resilience
Liu, B., Kralj, A., Moyle, B., He, M., & Li, Y. (2025) · Journal of Travel Research
Global Healthcare and Medical TourismDiverse Aspects of Tourism Research
Cited by 42
- Verified
Understanding the Millennials’ Integrated Ethical Decision-Making Process: Assessing the Relationship Between Personal Values and Cognitive Moral Reasoning
Weber, J. (2019) · Business & Society
Ethics in Business and EducationGenerational Differences and Trends
Cited by 42
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How do digitalization and the FinTech phenomenon affect financial decision-making in the younger generation?
Pintér, É., Bagó, P., Berényi, L., Molnár, L., Deutsch, N., Szigeti, G., & Pintér, T. (2021) · Acta Polytechnica Hungarica
FinTech, Crowdfunding, Digital FinanceFinancial Literacy, Pension, Retirement Analysis
Cited by 42
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The Final Opportunity: The Effectiveness of a Customer Relations Call Center in Recovering Hotel Guests
Mount, D. J., & Mattila, A. (2000) · Journal of Hospitality & Tourism Research
Customer Service Quality and LoyaltyDiverse Aspects of Tourism Research
Cited by 42
- Verified
How are witnessed workplace bullying and bystander roles related to perceived care quality, work engagement, and turnover intentions in the healthcare sector? A longitudinal study
Holm, K., Jönsson, S., & Muhonen, T. (2023) · International Journal of Nursing Studies
Workplace Violence and BullyingBullying, Victimization, and Aggression
Cited by 42
- Verified
Human resource management: the promise, the performance, the consequences
Brewster, C., Gooderham, P. N., & Mayrhofer, W. (2016) · Journal of Organizational Effectiveness: People and Performance
Human Resource and Talent ManagementManagement and Organizational Practices
Cited by 42
- Verified
Do Customer Acquisition Cost, Retention and Usage Matter to Firm Performance and Valuation?
Livne, G., Simpson, A., & Talmor, E. (2010) · SSRN Electronic Journal
Financial Reporting and Valuation ResearchCustomer churn and segmentation
Cited by 42
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