Most cited business, management and accounting papers
- Verified
AI with a Heart: How perceived authenticity and warmth shape trust in healthcare chatbots
Phan, T. A., & Bui, V. D. (2025) · Journal of Marketing Communications
AI in Service InteractionsSocial Robot Interaction and HRI
Cited by 40
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Shifting from academic air travel to sustainable research exchange: Examining networking efficacy during virtual conferences
Wenger, A. (2023) · Journal of Cleaner Production
Conferences and Exhibitions ManagementAcademic Publishing and Open Access
Cited by 40
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Why are online reviews in the sharing economy skewed toward positive ratings? Linking customer perceptions of service quality to leaving a review of an Airbnb stay
Meijerink, J., & Schoenmakers, E. (2021) · Journal of Tourism Futures
Digital Marketing and Social MediaSharing Economy and Platforms
Cited by 40
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The impact of perceived value on brand image and loyalty: a study of healthy food brands in emerging markets
García-Salirrosas, E. E., Escobar-Farfán, M., Esponda-Perez, J. A., Millones-Liza, D. Y., Villar-Guevara, M., Haro-Zea, K. L., & Gallardo-Canales, R. (2024) · Frontiers in Nutrition
Consumer Behavior in Brand Consumption and IdentificationCustomer Service Quality and Loyalty
Cited by 40
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University-industry linkages in developing countries: perceived effect on innovation
Vaaland, T. I., & Ishengoma, E. (2016) · Education + Training
University-Industry-Government Innovation ModelsScience, Technology, and Education in Latin America
Cited by 40
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Exploring the role of AI algorithmic agents: The impact of algorithmic decision autonomy on consumer purchase decisions
Fan, Y., & Liu, X. (2022) · Frontiers in Psychology
AI in Service InteractionsConsumer Behavior and Marketing Influence
Cited by 40
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Impact of Financial Management Practices on SMEs Profitability with Moderating Role of Agency Cost
Muneer, S., Ahmad, R. A., & Ali, A. (2017) · Information Management and Business Review
Working Capital and Financial PerformanceFinancial Literacy and Behavior
Cited by 40
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Redesigning an assembly line through Lean-Kaizen: an Indian case
Prashar, A. (2014) · The TQM Journal
Quality and Supply ManagementManagement and Optimization Techniques
Cited by 40
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Islamic banks' contribution to Indonesia districts' economic growth and poverty alleviation
Junaidi, J. (2024) · Journal of Economics, Finance and Administrative Science
Islamic Finance and Banking StudiesMicrofinance and Financial Inclusion
Cited by 40
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Quantifying human resource management: a literature review
Coron, C. (2022) · Personnel Review
AI and HR TechnologiesHuman Resource and Talent Management
Cited by 40
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Pricing and Public Policy: A Research Agenda and an Overview of the Special Issue
Grewal, D., & Compeau, L. D. (1999) · Journal of Public Policy & Marketing
Consumer Market Behavior and PricingMerger and Competition Analysis
Cited by 40
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E-HR and international HRM: a critical perspective on the discursive framing of e-HR
Francis, H., Parkes, C., & Reddington, M. (2014) · The International Journal of Human Resource Management
Employer Branding and e-HRMHuman Resource and Talent Management
Cited by 40
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Race to the Bottom: Competition and Quality in Science
Hill, R., & Stein, C. (2025) · The Quarterly Journal of Economics
Research, Science, and Academiascientometrics and bibliometrics research
Cited by 40
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Cue utilization to assess food product quality: A comparison of consumers and retailers in India
Chung, J.-E., Pil Yu, J., & Thorndike Pysarchik, D. (2006) · The International Review of Retail, Distribution and Consumer Research
Consumer Packaging Perceptions and TrendsConsumer Market Behavior and Pricing
Cited by 40
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Customer Referral Reward–Brand–Fit: A Schema Congruity Perspective
Stumpf, C., & Baum, M. (2016) · Psychology & Marketing
Digital Marketing and Social MediaCustomer Service Quality and Loyalty
Cited by 40
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The power of social media in regional tourism development: a case study from Ōkunoshima Island in Hiroshima, Japan
Usui, R., Wei, X., & Funck, C. (2018) · Current Issues in Tourism
Diverse Aspects of Tourism ResearchDigital Marketing and Social Media
Cited by 40
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Understanding the Impact that Response Failure has on How Users Perceive Anthropomorphic Conversational Service Agents: Insights from an Online Experiment
University of Göttingen, Diederich, S., Lembcke, T.-B., University of Göttingen, Brendel, A. B., Dresden, T., Kolbe, L. M., & University of Göttingen (2021) · AIS Transactions on Human-Computer Interaction
AI in Service InteractionsSocial Robot Interaction and HRI
Cited by 40
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Constructivism in Smart Tourism Research : Seoul Destination Image
Ph. D. Candidate, C. A. E. M. D., Hwang, J., Park, H.-Y., & Hunter, W. C. (2015) · Asia Pacific Journal of Information Systems
Diverse Aspects of Tourism ResearchQ Methodology Applications
Cited by 40
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Understanding resource sharing in C2C platforms: The role of picture humanization
Teubner, T., Adam, M. T. P., Camacho, S., & Hassanein, K. (2014) · Unpublished
Sharing Economy and PlatformsPrivacy, Security, and Data Protection
Cited by 40
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Customer responses towards disabled frontline employees
Rosenbaum, M. S., Baniya, R., & Seger-Guttmann, T. (2017) · International Journal of Retail & Distribution Management
Customer Service Quality and LoyaltyDisability Education and Employment
Cited by 40
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Does combining different types of innovation always improve SME performance? An analysis of innovation complementarity
Zhang, H. (2022) · Journal of Innovation & Knowledge
Innovation and Knowledge ManagementFirm Innovation and Growth
Cited by 40
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Measuring and building lean thinking for value creation in supply chains
Shamah, R. A. M. (2013) · International Journal of Lean Six Sigma
Quality and Supply ManagementSustainable Supply Chain Management
Cited by 40
- Verified
How does human resource investment in internal control affect audit reporting lag?
Shin, I.-H., Lee, H.-Y., Lee, H.-A., & Son, M. (2017) · Asia-Pacific Journal of Accounting & Economics
Auditing, Earnings Management, GovernanceCorporate Governance and Financial Management
Cited by 40
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HRM at a Crossroads: Comments on “Evolution of Strategic HRM Through Two Founding Books: A 30th Anniversary Perspective on Development of the Field”
Beer, M. (2015) · Human Resource Management
Human Resource and Talent ManagementManagement Theory and Practice
Cited by 40
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