Most cited business, management and accounting papers
- Verified · note
The role of communication and trust in explaining customer loyalty: An extension to the ECSI model
Ball, D., Simões Coelho, P., & Machás, A. (2004) · European Journal of Marketing
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 572
- Verified
Tax Policy and Heterogeneous Investment Behavior
Zwick, E., & Mahon, J. (2017) · American Economic Review
Corporate Taxation and AvoidanceFiscal Policy and Economic Growth
Cited by 572
- Verified
A Critical Analysis of Decision Support Systems Research
Arnott, D., & Pervan, G. (2005) · Journal of Information Technology
Decision Support System ApplicationsInformation Systems Theories and Implementation
Cited by 571
- Verified
Foreign Direct Investment and 'Spillover' Efficiency Benefits in Canadian Manufacturing Industries
Globerman, S. (1979) · The Canadian Journal of Economics
International Business and FDIGlobal trade and economics
Cited by 571
- Verified
Reconceptualizing the Firm in a World of Outsourcing and Offshoring: The Organizational and Geographical Relocation of High‐Value Company Functions
Contractor, F. J., Kumar, V., Kundu, S. K., & Pedersen, T. (2010) · Journal of Management Studies
Outsourcing and Supply Chain ManagementInternational Business and FDI
Cited by 571
- Verified
Promoting Destinations via Film Tourism: An Empirical Identification of Supporting Marketing Initiatives
Hudson, S., & Ritchie, J. R. B. (2006) · Journal of Travel Research
Diverse Aspects of Tourism ResearchCinema and Media Studies
Cited by 570
- Verified
ROLE CONFLICT, AMBIGUITY, AND OVERLOAD: A 21-NATION STUDY.
PETERSON, M. F., SMITH, P. B., AKANDE, A., AYESTARAN, S., BOCHNER, S., CALLAN, V., JESUINO, J. C., D'AMORIM, M., FRANCOIS, P.-H., HOFMANN, K., et al. (1995) · Academy of Management Journal
Job Satisfaction and Organizational BehaviorGlobal and Cross-Cultural Management
Cited by 570
- Verified
The validation of the turnover intention scale
Bothma, C. F. C., & Roodt, G. (2013) · SA Journal of Human Resource Management
Job Satisfaction and Organizational BehaviorHuman Resource and Talent Management
Cited by 570
- Verified
Data Science and Analytics: An Overview from Data-Driven Smart Computing, Decision-Making and Applications Perspective
Sarker, I. H. (2021) · SN Computer Science
Big Data and Business IntelligenceBig Data Technologies and Applications
Cited by 570
- Verified · note
Destructive Leadership: A Theoretical Review, Integration, and Future Research Agenda
Krasikova, D. V., Green, S. G., & LeBreton, J. M. (2013) · Journal of Management
Workplace Violence and BullyingJob Satisfaction and Organizational Behavior
Cited by 569
- Verified
Examining workplace mindfulness and its relations to job performance and turnover intention
Dane, E., & Brummel, B. J. (2014) · Human Relations
Job Satisfaction and Organizational BehaviorMindfulness and Compassion Interventions
Cited by 568
- Verified
Compulsive buying – a growing concern? An examination of gender, age, and endorsement of materialistic values as predictors
Dittmar, H. (2005) · British Journal of Psychology
Consumer Retail Behavior StudiesConsumer Behavior in Brand Consumption and Identification
Cited by 567
- Verified
Maneuvering in Poor Visibility: How Firms Play the Ecosystem Game when Uncertainty is High
Dattée, B., Alexy, O., & Autio, E. (2018) · Academy of Management Journal
Digital Platforms and EconomicsInnovation and Knowledge Management
Cited by 567
- Verified
Challenges in transforming manufacturing organisations into product‐service providers
Martinez, V., Bastl, M., Kingston, J., & Evans, S. (2010) · Journal of Manufacturing Technology Management
Service and Product InnovationSustainable Supply Chain Management
Cited by 567
- Verified
Standardization versus Adaptation of International Marketing Strategy: An Empirical Investigation
Szymanski, D. M., Bharadwaj, S. G., & Varadarajan, P. R. (1993) · Journal of Marketing
International Business and FDIMarketing and Advertising Strategies
Cited by 565
- Verified
Industry Effects and Strategic Management Research
Dess, G. G., Ireland, R. D., & Hitt, M. A. (1990) · Journal of Management
Business Strategies and Management ResearchBusiness and Management Studies
Cited by 565
- Verified
In Pursuit of Moderation: Nine Common Errors and Their Solutions1
Carte, T. A., & Russell, C. J. (2003) · MIS Quarterly
Business Strategies and Management ResearchMeta-analysis and systematic reviews
Cited by 565
- Verified
The Compensatory Consumer Behavior Model: How self‐discrepancies drive consumer behavior
Mandel, N., Rucker, D. D., Levav, J., & Galinsky, A. D. (2017) · Journal of Consumer Psychology
Consumer Behavior in Brand Consumption and IdentificationConsumer Retail Behavior Studies
Cited by 564
- Verified
A Conceptual Framework for Circular Design
Moreno, M., De los Rios, C., Rowe, Z., & Charnley, F. (2016) · Sustainability
Sustainable Supply Chain ManagementSustainable Design and Development
Cited by 564
- Verified
On the relationship between perceived service quality, service loyalty and switching costs
de Ruyter, K., Wetzels, M., & Bloemer, J. (1998) · International Journal of Service Industry Management
Customer Service Quality and LoyaltyService and Product Innovation
Cited by 564
- Verified
Infrastructuring and the formation of publics in participatory design
Dantec, C. A. L., & DiSalvo, C. (2013) · Social Studies of Science
Innovative Approaches in Technology and Social DevelopmentInnovative Human-Technology Interaction
Cited by 564
- Verified
The Development and Testing of a Measure of Skepticism Toward Environmental Claims in Marketers' Communications
MOHR, L. A., EROǦLU, D., & ELLEN, P. S. (1998) · Journal of Consumer Affairs
Environmental Sustainability in BusinessPro-Environmental Behavior and Attitudes
Cited by 564
- Verified
Search, Obfuscation, and Price Elasticities on the Internet
Ellison, G., & Ellison, S. F. (2009) · Econometrica
Consumer Market Behavior and PricingMerger and Competition Analysis
Cited by 562
- Verified
Caveat Emptor: The Construction of Nonprofit Consumer Watchdog Organizations
Rao, H. (1998) · American Journal of Sociology
Management and Organizational StudiesNonprofit Sector and Volunteering
Cited by 562
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