Most cited business, management and accounting papers
- Verified
Mediation and Moderated Mediation in the Relationship Among Role Models, Self-Efficacy, Entrepreneurial Career Intention, and Gender: ROLE MODELS, SELF-EFFICACY, CAREER INTENTION, AND GENDER
BarNir, A., Watson, W. E., & Hutchins, H. M. (2011) · Journal of Applied Social Psychology
Entrepreneurship Studies and InfluencesCareer Development and Diversity
Cited by 508
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Platform-Dependent Entrepreneurs: Power Asymmetries, Risks, and Strategies in the Platform Economy
Cutolo, D., & Kenney, M. (2021) · Academy of Management Perspectives
Digital Platforms and EconomicsDigital Economy and Work Transformation
Cited by 507
- Verified
What really is alliance management capability and how does it impact alliance outcomes and success?
Schreiner, M., Kale, P., & Corsten, D. (2009) · Strategic Management Journal
Innovation and Knowledge ManagementBusiness Strategy and Innovation
Cited by 507
- Verified
An examination of perceived risk, information search and behavioral intentions in search, experience and credence services
Mitra, K., Reiss, M. C., & Capella, L. M. (1999) · Journal of Services Marketing
Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence
Cited by 507
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Authentically Fake? How Consumers Respond to the Influence of Virtual Influencers
Lou, C., Kiew, S. T. J., Chen, T., Lee, T. Y. M., Ong, J. E. C., & Phua, Z. (2023) · Journal of Advertising
Digital Marketing and Social MediaAI in Service Interactions
Cited by 506
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Sustainability accounting—a brief history and conceptual framework
Lamberton, G. (2005) · Accounting Forum
Corporate Social Responsibility ReportingAccounting and Financial Management
Cited by 506
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The Value of Different Customer Satisfaction and Loyalty Metrics in Predicting Business Performance
Morgan, N. A., & Rego, L. L. (2006) · Marketing Science
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 505
- Verified
Ecosystems: broadening the locus of value creation
Kapoor, R. (2018) · Journal of Organization Design
Digital Platforms and EconomicsBusiness Strategy and Innovation
Cited by 504
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Dynamic capabilities and their indirect impact on firm performance
Protogerou, A., Caloghirou, Y., & Lioukas, S. (2012) · Industrial and Corporate Change
Innovation and Knowledge ManagementEntrepreneurship Studies and Influences
Cited by 503
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Service with A Smile and Encounter Satisfaction: Emotional Contagion and Appraisal Mechanisms
Barger, P. B., & Grandey, A. A. (2006) · Academy of Management Journal
Customer Service Quality and LoyaltyEmotional Labor in Professions
Cited by 503
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Coordinating and competing in ecosystems: How organizational forms shape new technology investments
Kapoor, R., & Lee, J. M. (2013) · Strategic Management Journal
Digital Platforms and EconomicsInnovation and Knowledge Management
Cited by 502
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Resource management in dyadic competitive rivalry: The effects of resource bundling and deployment
Sirmon, D. G., Gove, S., & Hitt, M. A. (2008) · Academy of Management Journal
Innovation and Knowledge ManagementManagement and Organizational Practices
Cited by 502
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To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?
Choi, S., Mattila, A. S., & Bolton, L. E. (2021) · Journal of Service Research
AI in Service InteractionsCustomer Service Quality and Loyalty
Cited by 502
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Sustainable entrepreneurship, innovation, and business models: Integrative framework and propositions for future research
Lüdeke‐Freund, F. (2020) · Business Strategy and the Environment
Sustainability and Innovation in BusinessEnvironmental Sustainability in Business
Cited by 502
- Verified
The structural reshaping of globalization: Implications for strategic sectors, profiting from innovation, and the multinational enterprise
Petricevic, O., & Teece, D. J. (2019) · Journal of International Business Studies
International Business and FDIInnovation and Knowledge Management
Cited by 501
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Reconfigurable supply chain: the X-network
Dolgui, A., Ivanov, D., & Sokolov, B. (2020) · International Journal of Production Research
Collaboration in agile enterprisesSupply Chain Resilience and Risk Management
Cited by 501
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Prescriptive analytics: Literature review and research challenges
Lepenioti, K., Bousdekis, A., Apostolou, D., & Mentzas, G. (2020) · International Journal of Information Management
Big Data and Business IntelligenceImpact of AI and Big Data on Business and Society
Cited by 501
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What goes around comes around: the impact of personal conflict style on work conflict and stress
Friedman, R. A., Tidd, S. T., Currall, S. C., & Tsai, J. C. (2000) · International Journal of Conflict Management
Conflict Management and NegotiationJob Satisfaction and Organizational Behavior
Cited by 500
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Migration to Open-Standard Interorganizational Systems: Network Effects, Switching Costs, and Path Dependency1
Zhu, K., Kraemer, K. L., Gurbaxani, V., & Xu, S. X. (2006) · MIS Quarterly
Digital Platforms and EconomicsTechnology Adoption and User Behaviour
Cited by 500
- Verified
Management paradoxes: A relational view
Clegg, S. R., da Cunha, J. V., & e Cunha, M. P. (2002) · Human Relations
Management and Organizational StudiesManagement Theory and Practice
Cited by 498
- Verified
Stubborn Reliance on Intuition and Subjectivity in Employee Selection
Highhouse, S. (2008) · Industrial and Organizational Psychology
Employer Branding and e-HRMAI and HR Technologies
Cited by 498
- Verified
How dynamics, management, and governance of resource deployments influence firm‐level performance
Kor, Y. Y., & Mahoney, J. T. (2005) · Strategic Management Journal
Innovation and Knowledge ManagementFirm Innovation and Growth
Cited by 497
- Verified
Factors affecting YouTube influencer marketing credibility: a heuristic-systematic model
Xiao, M., Wang, R., & Chan-Olmsted, S. (2018) · Journal of Media Business Studies
Digital Marketing and Social MediaMarketing and Advertising Strategies
Cited by 497
- Verified
The Customer Pyramid: Creating and Serving Profitable Customers
Zeithaml, V. A., Rust, R. T., & Lemon, K. N. (2001) · California Management Review
Customer churn and segmentationCustomer Service Quality and Loyalty
Cited by 496
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