Most cited business, management and accounting papers
- Verified
Disentangling approaches to framing in conflict and negotiation research: A meta-paradigmatic perspective
Dewulf, A., Gray, B., Putnam, L., Lewicki, R., Aarts, N., Bouwen, R., & van Woerkum, C. (2009) · Human Relations
Conflict Management and NegotiationSocial Power and Status Dynamics
Cited by 470
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The Contingent Effects of Management Support and Task Interdependence on Successful Information Systems Implementation1
Sharma, R., & Yetton, P. (2003) · MIS Quarterly
Information Systems Theories and ImplementationERP Systems Implementation and Impact
Cited by 470
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A Literature Survey of Recent Advances in Chatbots
Caldarini, G., Jaf, S., & McGarry, K. (2022) · Information
AI in Service InteractionsSpeech and dialogue systems
Cited by 470
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An Empirical Framework for Testing Theories About Complimentarity in Organizational Design
Athey, S., & Stern, S. (1998) · National Bureau of Economic Research
Accounting and Organizational ManagementEconomic Theory and Institutions
Cited by 470
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How do AI-driven chatbots impact user experience? Examining gratifications, perceived privacy risk, satisfaction, loyalty, and continued use
Cheng, Y., & Jiang, H. (2020) · Journal of Broadcasting & Electronic Media
AI in Service InteractionsCustomer Service Quality and Loyalty
Cited by 469
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An Econometric Analysis of Inventory Turnover Performance in Retail Services
Gaur, V., Fisher, M. L., & Raman, A. (2005) · Management Science
Working Capital and Financial PerformanceSupply Chain and Inventory Management
Cited by 469
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Abusive supervision and subordinates’ organization deviance
Tepper, B. J., Henle, C. A., Lambert, L. S., Giacalone, R. A., & Duffy, M. K. (2008) · Journal of Applied Psychology
Job Satisfaction and Organizational BehaviorWorkplace Violence and Bullying
Cited by 468
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Turnover of Information Technology Professionals: A Narrative Review, Meta-Analytic Structural Equation Modeling, and Model Development1
Joseph, D., Ng, K.-Y., Koh, C., & Ang, S. (2007) · MIS Quarterly
Job Satisfaction and Organizational BehaviorInformation Systems Education and Curriculum Development
Cited by 468
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Segment Profitability and the Proprietary and Agency Costs of Disclosure
Berger, P. G., & Hann, R. N. (2007) · The Accounting Review
Auditing, Earnings Management, GovernanceAccounting and Organizational Management
Cited by 467
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The dual credibility model: The influence of corporate and endorser credibility on attitudes and purchase intentions
Lafferty, B. A., Goldsmith, R. E., & Newell, S. J. (2002) · Journal of Marketing Theory and Practice
Marketing and Advertising StrategiesDigital Marketing and Social Media
Cited by 467
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Business model innovation through Industry 4.0: A review
Ibarra, D., Ganzarain, J., & Igartua, J. I. (2018) · Procedia Manufacturing
Digital Innovation in IndustriesDigital Transformation in Industry
Cited by 466
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The 'Visual Depiction Effect' in Advertising: Facilitating Embodied Mental Simulation Through Product Orientation
Elder, R. S., & Krishna, A. (2012) · Journal of Consumer Research
Consumer Retail Behavior StudiesConsumer Behavior and Marketing Influence
Cited by 465
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The Effect of Experience Quality on Perceived Value, Satisfaction, Image and Behavioral Intention of Water Park Patrons: New versus Repeat Visitors
Jin, N. P., Lee, S., & Lee, H. (2015) · International Journal of Tourism Research
Customer Service Quality and LoyaltyDiverse Aspects of Tourism Research
Cited by 463
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The relationship between perceptions of HR practices and employee outcomes: Examining the role of person–organisation and person–job fit
Boon, C., Den Hartog, D. N., Boselie, P., & Paauwe, J. (2011) · The International Journal of Human Resource Management
Job Satisfaction and Organizational BehaviorEmployer Branding and e-HRM
Cited by 463
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Organizational Routines as Sources of Connections and Understandings
Feldman, M. S., & Rafaeli, A. (2002) · Journal of Management Studies
Innovation and Knowledge ManagementManagement and Organizational Studies
Cited by 463
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An Interactive Model of the Corporate Entrepreneurship Process
Hornsby, J. S., Naffziger, D. W., Kuratko, D. F., & Montagno, R. V. (1993) · Entrepreneurship Theory and Practice
Entrepreneurship Studies and InfluencesInnovation and Knowledge Management
Cited by 462
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The impact of sustainability (environmental, social, and governance) disclosure and board diversity on firm value: The moderating role of industry sensitivity
Qureshi, M. A., Kirkerud, S., Theresa, K., & Ahsan, T. (2020) · Business Strategy and the Environment
Corporate Social Responsibility ReportingGender Diversity and Inequality
Cited by 462
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Leadership in applied psychology: Three waves of theory and research
Lord, R. G., Day, D. V., Zaccaro, S. J., Avolio, B. J., & Eagly, A. H. (2017) · Journal of Applied Psychology
Leadership and Management in OrganizationsJob Satisfaction and Organizational Behavior
Cited by 461
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Is artificial intelligence improving the audit process?
Fedyk, A., Hodson, J., Khimich, N., & Fedyk, T. (2022) · Review of Accounting Studies
Robotic Process Automation ApplicationsAuditing, Earnings Management, Governance
Cited by 461
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Mechanisms linking employee affective delivery and customer behavioral intentions.
Tsai, W.-C., & Huang, Y.-M. (2002) · Journal of Applied Psychology
Customer Service Quality and LoyaltyEmotional Labor in Professions
Cited by 461
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Information Technology Capability and Firm Performance: Contradictory Findings and Their Possible Causes1
Chae, H.-C., Koh, C. E., & Prybutok, V. R. (2014) · MIS Quarterly
Information Technology Governance and StrategyInnovation and Knowledge Management
Cited by 461
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Means versus ends in opaque institutional fields: Trading off compliance and achievement in sustainability standard adoption
Wijen, F. (2014) · Academy of Management Review
Management and Organizational StudiesGlobal trade, sustainability, and social impact
Cited by 459
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The Lean Startup Framework: Closing the Academic–Practitioner Divide
Shepherd, D. A., & Gruber, M. (2021) · Entrepreneurship Theory and Practice
Entrepreneurship Studies and InfluencesBusiness Strategies and Innovation
Cited by 459
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CONSUMING AUTHENTICITY: From outposts of difference to means of exclusion
Zukin, S. (2008) · Cultural Studies
Consumer Behavior in Brand Consumption and IdentificationUrban Planning and Governance
Cited by 459
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