The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.
“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity
Open accessOverview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Managing Legitimacy: Strategic and Institutional Approaches
Suchman, M. C. (1995) · The Academy of Management Review · doi:10.2307/258788 · Cited by 19,903
The Elaboration Likelihood Model of Persuasion
Petty, R. E., & Cacioppo, J. T. (1986) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60214-2 · Cited by 8,822
Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility
Sen, S., & Bhattacharya, C. B. (2001) · Journal of Marketing Research · doi:10.1509/jmkr.38.2.225.18838 · Cited by 4,659
The Persuasion Knowledge Model: How People Cope with Persuasion Attempts
Friestad, M., & Wright, P. (1994) · Journal of Consumer Research · doi:10.1086/209380 · Cited by 3,811
The Double-Edge of Organizational Legitimation
Ashforth, B. E., & Gibbs, B. W. (1990) · Organization Science · doi:10.1287/orsc.1.2.177 · Cited by 2,228
Campbell, M. C., & Kirmani, A. (2000) · Journal of Consumer Research · doi:10.1086/314309 · Cited by 1,342
Development of a Scale to Measure Consumer Skepticism Toward Advertising
Obermiller, C., & Spangenberg, E. R. (1998) · Journal of Consumer Psychology · doi:10.1207/s15327663jcp0702_03 · Cited by 1,037
When Is Honesty the Best Policy? The Effect of Stated Company Intent on Consumer Skepticism
Foreh, M. R., & Grier, S. (2003) · Journal of Consumer Psychology · doi:10.1207/s15327663jcp1303_15 · Cited by 1,003
Research works printed but not linked: 33
- Baron R. M., Kenny D. A. 1986, The Moderator–Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182 · DOI · Paper page
- Barton L. 1993 Crisis in Organizations: Managing and Communicating in the Heat of Chaos. College Divisions South-Western Publishing, Cincinnati, OH
- Baumeister R. F., Scher S. J. 1988, Self-Defeating Behavior Patterns Among Normal Individuals: Review and Analysis of Common Self-Destructive Tendencies. Psychological Bulletin, 104(1), 3–22 · DOI · Paper page
- Benoit W. L. 1997, Image Repair Discourse and Crisis Communication. Public Relations Review, 23(2), 177–186 · DOI · Paper page
- Brown T. J., Dacin P. A. 1997, The Company and the Product: Corporate Associations and Consumer Product Responses. Journal of Marketing, 61(1), 68–84 · DOI · Paper page
- Chumpitaz R., Vanhamme J. 2003, Les Processus Modérateurs et Médiateurs: Distinction Conceptuelle, Aspects Analytiques et Illustrations, Recherches et Applications en Marketing, 18(2), 67–100 · DOI
- Coombs W. T. 1995, Choosing the Right Words: The Development of Guidelines for the Selection of ‹Appropriate’ Crisis-Response Strategies. Management Communication Quarterly, 8(4), 447–476 · DOI · Paper page
- Coombs W. T., Holladay S. J. 1996, Communication and Attributions in a Crisis: An Experimental Study of Crisis Communication. Journal of Public Relations Research, 8(2), 279–295 · DOI · Paper page
- Dawar N., Pillutla M. M. 2000, Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations. Journal of Marketing Research, 37(2), 215–226 · DOI · Paper page
- Dean D. H. 2004, Consumer Reaction to Negative Publicity: Effects of Corporate Reputation, Response, and Responsibility for a Crisis Event. Journal of Business Communication, 41(2), 192–211 · DOI · Paper page
- De Raaf, D. I.: 2000, Protecting Brands: How to Respond on Adverse Brand Publicity. Van Spaenendonck Drukkerij B.V, Tilburg
- Eisend M. 2004. Is It Still Worth to be Credible? A Meta-Analysis of Temporal Patterns of Source Credibility Effects in Marketing, in B. E. Kahn, M. F. Luce (eds.), Advances in Consumer Research, vol. 31 Association for Consumer Research, Valdosta, GA, pp. 352–357
- Ellen, P. S., Mohr, L. A. and Webb, D. J.: 2002. ‹Pure or Mixed Motives: Consumer Attributions for Corporate Pro-Social Marketing Programs’, in Punam Anand Keller and Dennis W. Rook (eds.), Advances in Consumer Research (Association for Consumer Research, Valdosta, GA), pp. 322–324. Full paper obtained from the authors
- Elliot R., Eccles S., Hodgson M. 1993, Re-Coding Gender Representations: Women, Cleaning Products, and Advertising’s ‹New Man’. International Journal of Research in Marketing, 10(3), 311–324 · DOI
- Firat, A. F., Venkatesh A. 1995, Liberatory Postmodernism and the Reenchantment of Consumption. Journal of Consumer Research, 22(3), 239–267 · DOI · Paper page
- Gurviez P., Korchia M. 2002, Proposition d’une Echelle de Mesure Multidimensionnelle de la Confiance dans la Marque. Recherche et Applications en Marketing, 17(3), 41–62 · DOI · Paper page
- Handelman J. M., Arnold S. T. 1999, The Role of Marketing Actions with a Social Dimension: Appeals to the Institutional Environment. Journal of Marketing, 63(3), 33–48 · DOI
- Holt D. B. 2002, Why do Brands Cause Trouble? A Dialectical Theory of Consumer Culture and Branding. Journal of Consumer Research, 29(1), 70–91 · DOI
- Jones E. E., Pitman T. S. 1982. Toward a General Theory of Strategic Self-Presentation, in J. Suls (ed.), Psychological Perspectives on the Self, vol. 1. Erlbaum, Hillsdale, NJ, pp. 231–262
- Klein J., Dawar N. 2004, Corporate Social Responsibility and Consumers’ Attributions and Brand Evaluations in a Product-Harm Crisis. International Journal of Research in Marketing, 21, 203–217 · DOI · Paper page
- Lafferty B. A., Goldsmith R. E. 1999, Corporate Credibility’s Role in Consumers Attitudes and Purchase Intentions When a High Versus Low Credibility Endorser is Used in the Ad. Journal of Business Research, 44(2), 109–116 · DOI · Paper page
- Maignan I., Ferrell O. C., Hult G. T. 1999, Corporate Citizenship: Cultural Antecedents and Business Benefits. Journal of Academy of Marketing Science, 27(4), 455–469 · DOI · Paper page
- McGuire W. J. 1985. Attitudes and Attitude Change, in G. Lindsey, E. Aronson (eds.), Handbook of Social Psychology, 3 ed., vol. 2. Random House, New York, pp. 233–246
- Mohr L. A., Webb D. J., Harris K. E. 2001, Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior. Journal of Consumer Affairs, 35(1), 45–72 · DOI · Paper page
- Neilsen, E. H. and M. V. H. Rao: 1987, ‹The Strategy-Legitimacy Nexus: A Thick Description’, The Academy of Management Review 12(3), 523–533 · DOI
- Riezebos H. J. 1996, Merkenmanagement Wolters-Noordhof, Groningen
- Rossiter J. R., Percy L.: 1998, Advertising Communications and Promotion Management, 2 ed. McGraw-Hill, Singapore
- Sturges D. L. 1994, Communicating Through Crisis: A Strategy for Organizational Survival. Management Communication Quarterly, 7(3), 297–316 · DOI · Paper page
- Swaen, V. and Vanhamme, J.: 2004, ‹See How Good We are: The Dangers of Using Corporate Social Activities in Communication Campaigns’, in B. Kahn and M. F. Luce (eds.), Advances in Consumer Research, Vol. 31 (Association for Consumer Research, Valdosta, GA), pp. 302–303
- Varadarajan P. R., Menon A. 1988, Cause-Related Marketing: A Coalignment of Marketing Strategy and Corporate Philanthropy. Journal of Marketing, 52(3), 58–74 · DOI · Paper page
- Vonk R. 1998, Impression Formation and Impression Management: Motives, Traits, and Likeability Inferred from Self-Promoting and Self-Depreciating Behavior. Social Cognition, 17(4), 390–412 · DOI
- Vonk R. 1999, The Slime Effect: Suspicion and Dislike of Likeable Behavior Towards Superiors. Journal of Personality and Social Psychology, 74(4), 849–864 · DOI
- Webb D. J., Mohr L. A. 1998, A Typology of Consumer Responses to Cause-Related Marketing: From Skeptics to Socially Concerned. Journal of Public Policy & Marketing, 17(2), 226–238 · DOI
Cited by
Parguel, B., Benoît-Moreau, F., & Larceneux, F. (2011) · Journal of Business Ethics · doi:10.1007/s10551-011-0901-2 · Cited by 1,024
Nyilasy, G., Gangadharbatla, H., & Paladino, A. (2014) · Journal of Business Ethics · doi:10.1007/s10551-013-1944-3 · Cited by 815
Gray Shades of Green: Causes and Consequences of Green Skepticism
Leonidou, C. N., & Skarmeas, D. (2017) · Journal of Business Ethics · doi:10.1007/s10551-015-2829-4 · Cited by 589
Linking green skepticism to green purchase behavior
Goh, S. K., & Balaji, M. S. (2016) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2016.04.122 · Cited by 474
Researching corporate social responsibility communication: Themes, opportunities and challenges
Crane, A., & Glozer, S. (2016) · Journal of Management Studies · doi:10.1111/joms.12196 · Cited by 418
Can evoking nature in advertising mislead consumers? The power of ‘executional greenwashing'
Parguel, B., Benoit-Moreau, F., & Russell, C. A. (2015) · International Journal of Advertising · doi:10.1080/02650487.2014.996116 · Cited by 364
Shim, K., & Yang, S.-U. (2016) · Public Relations Review · doi:10.1016/j.pubrev.2015.11.009 · Cited by 207
Corporate Social Responsibility and Gender Diversity: Insights from Asia Pacific
Yasser, Q. R., Al Mamun, A., & Ahmed, I. (2017) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.1400 · Cited by 201
Pizzi, G., Vannucci, V., Mazzoli, V., & Donvito, R. (2023) · Psychology & Marketing · doi:10.1002/mar.21813 · Cited by 194
Grover, P., Kar, A. K., & Ilavarasan, P. V. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.01.009 · Cited by 163
Moral credentials versus moral credits: Two paths to consumers’ licensing of brand transgressions
Ryoo, Y. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.03.048 · Cited by 38
Metadata
- Authors
- Vanhamme, J., & Grobben, B.
- Venue
- Journal of Business Ethics
- Published
- 2008-04-16
- Volume
- 85
- Issue
- S2
- Pages
- 273-283
- ISSN
- 0167-4544 (ISSN-L)
- 1573-0697
- OpenAlex
- W2000456211
- Cited by
- 590
- References
- 8
- FWCI
- 31.00
- Type
- journal article
- Language
- en
- Open access
- green
- Licence
- www.springer.com/tdm (tdm)
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.