Student Perceptions of Assessment Feedback: A Critical Scoping Review and Call for Research

Van der Kleij, Fabienne M.; Lipnevich, Anastasiya A.

doi:10.1007/s11092-020-09331-x

Cited by 189Student Assessment and FeedbackEvaluation of Teaching PracticesEducational and Psychological Assessments

Student Perceptions of Assessment Feedback: A Critical Scoping Review and Call for Research

Van der Kleij, Fabienne M., Lipnevich, Anastasiya A.·2021·Educational Assessment, Evaluation and Accountability

DOI 10.1007/s11092-020-09331-x

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Kleij and Lipnevich's review found a relationship between emotions and perceptions of feedback, both negative and positive, and an association between negative emotions and vague or unclear feedback.
“Kleij and Lipnevich's (2021) review of the literature found a relationship between emotions and perceptions of feedback, both negative and positive, and an association between negative emotions and vague or unclear feedback.”
From The Next Black Box of Formative Assessment: A Model of the Internal Mechanisms of Feedback Processing (2022) · cites this paper as Kleij and Lipnevich's (2021)
Research on students' perceptions of feedback involves a wide range of examined variables and lacks a common theoretical framework.
“We concur with the conclusion made by Van der Kleij and Lipnevich (2021) in their critical scoping review of students' perceptions of feedback: research on this topic involves “a wide range of examined variables” (p.367) and lacks a common theoretical framework.”
From The Next Black Box of Formative Assessment: A Model of the Internal Mechanisms of Feedback Processing (2022) · cites this paper as Van der Kleij and Lipnevich (2021)

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“The successive snowballing search involved searching for studies that had cited two widely cited articles on formative assessment and feedback in education: Hattie and Timperley (2007) and Black and Wiliam (1998).”
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“…assessment decisions, fairness has been discussed as a component of various domains in assessment including feedback (Lizzio & Wilson, 2008; Van der Kleij & Lipnevich, 2021), grading (Brookhart et al., 2016), groupwork assessment (Forsell et al., 2020), accommodated assessment practices (Rasooli…”
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In defence of psychometric measurement: a systematic review of contemporary self-report feedback inventories
Brown, G., & Zhao, A. (2023) · Educational Psychologist · doi:10.1080/00461520.2023.2208670 · Cited by 27 · see citing works
“Further, few survey studies of student perceptions of feedback follow “‘ industry ’ standards in how to design, validate, adapt, and use questionnaires to answer a variety of important research questions ” (Van der Kleij & Lipnevich, 2021, p. 358).”
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Student Conceptions of Assessment: Regulatory Responses to Our Practices
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“Reading of the papers excluded seven papers that were reviews (Brown, 2011; Double et al., 2020; McMillan, 2016, 2019; Van der Kleij & Lipnevich, 2021; Vogl & Pekrun, 2016, Wise & Smith, 2016), five that had no measure of student perceptions of assessment (Babaii & Adeh, 2019; Chen & Lin, 2020;…”
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Inside the Next Black Box: Examining Students’ Responses to Teacher Feedback in a Formative Assessment Context
Lui, A. M., & Andrade, H. (2022) · Frontiers in Education · doi:10.3389/feduc.2022.751549 · Cited by 30 · see citing works
What do students and teachers talk about when they talk together about feedback and assessment? Expanding notions of feedback literacy through pedagogical partnership
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“…of autonomy and there are no requirements for teaching certification or training. low student ratings on the usefulness of feedback is a well-known problem at the university where this research was conducted, and across higher education institutions more broadly (van der Kleij and lipnevich 2021).”
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The relationship between cultural capital and the students’ perception of feedback across 75 countries: Evidence from PISA 2018
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“In a review of existing literature on student perceptions of feed-back, Van der Kleij and Lipnevich (2020) considered 164 studies.”
Do achievement goals and self-efficacy matter for feedback use?
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Advancing feedback research in educational psychology: Insights into feedback processes and determinants of effectiveness
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The effects of internal feedback and self-compassion on the perception of negative feedback and post-feedback learning behavior
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Unpacking the Complexities of Emotional Responses to External Feedback, Internal Feedback Orientation and Emotion Regulation in Higher Education: A Qualitative Exploration
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“Even if feedback sounds like a judgment, students can self-regulate and monitor their learning pace or conditions, leading to less anxiety (i.e., sadness, confusion) in the VRBSG context (Van der Kleij & Lipnevich, 2021).”
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Quality counts? Examining the role of feedback provider and feedback quality on students' feedback perceptions
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The effect of Chinese vocational college students’ perception of feedback on online learning engagement: academic self-efficacy and test anxiety as mediating variables
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Teacher and student perceptions of oral classroom feedback practices: a video-stimulated recall study
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A preliminary study investigating adult learners’ perspectives of using ChatGPT to seek effective assignment feedback
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“When effectively delivered, feedback can improve students’ learning outcomes, thereby enhancing performance in tasks, strategies, and overall learning (Van der Kleij & Lipnevich, 2021).”
The impact of cognitive and motivational resources on engagement with automated formative feedback
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Exploring Chinese university EFL students’ perceptions of formative assessment: A qualitative study
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The impact of different types of feedback on pre-service teachers’ microteaching practice and perceptions
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“The crucial factor lies in how the feedback recipients process the information, which is a significant determi - nant of feedback effectiveness (Van der Kleij & Lipnevich, 2021).”
Taking a closer look at how higher education students process and use (discrepant) peer feedback
Meenen, F. V., Masson, N., Catrysse, L., & Coertjens, L. (2022) · Learning and Instruction · doi:10.1016/j.learninstruc.2022.101711 · Cited by 12 · see citing works
Examining nontraditional graduate students' experiences with video feedback in a fully online course
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The care-full craft of feedback in an age of generative AI
Winstone, N., Gravett, K., Bearman, M., Noble, C., Jensen, L. X., Jones, A., & Nicola‐Richmond, K. (2026) · Assessment & Evaluation in Higher Education · doi:10.1080/02602938.2026.2643333 · Cited by 10 · see citing works
“Even before the rise of GenAI, research indicated that students evaluate feedback considering the perceived expertise of the provider (Strijbos, Narciss, and Dünnebier 2010; Van der Kleij and Lipnevich 2021).”
Supporting students to generate self-feedback: Critical reflections on the special issue
der Kleij, F. M. V. (2024) · Studies In Educational Evaluation · doi:10.1016/j.stueduc.2024.101348 · Cited by 9 · see citing works
The Role of Verbal Peer Feedback in the Police: A Scoping Review
Dahl, O., Damen, M., Bjørkelo, B., Meling, C. P., & Jensen, M. R. (2023) · Vocations and Learning · doi:10.1007/s12186-023-09316-z · Cited by 8 · see citing works
What’s the use of being nice? Characteristics of feedback comments that students intend to use in improving their work
Playfoot, D. R., Horry, R., & Pink, A. E. (2024) · Assessment & Evaluation in Higher Education · doi:10.1080/02602938.2024.2373799 · Cited by 8 · see citing works
Perceptions of feedback and engagement with feedback among undergraduates: an educational identities approach
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“…Carless 2006; Jönsson et al. 2019). if feedback is not perceived as useful by students, it is unlikely to impact their subsequent work (Lipnevich and Smith 2009) because their perceptions will determine their affective, cognitive, and behavioural responses to it (van der Kleij and Lipnevich 2021).”
Online peer assessment in Galenic Pharmacy: enhancing evaluative judgement in higher education
Cano, E., Halbaut, L., Martins, L., & Molins, L. L. (2024) · Medical Education Online · doi:10.1080/10872981.2024.2409487 · Cited by 8 · see citing works
“The systematic literature review by [18] categories both positive perceptions, especially if the feedback is accompanied by dialogues to understand its meaning, as well as the negative ones.”
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Effect of formative feedback on human anatomy learning: a mixed-methods study on student perceptions and academic performance
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Unheard and unused: why students reject teacher and peer feedback
Lipnevich, A. A., Lopera-Oquendo, C., Tomazin, L., Gutterman, J., & Florentin, C. (2025) · Frontiers in Education · doi:10.3389/feduc.2025.1567704 · Cited by 8 · see citing works
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Students ignore their mistakes: Elaborated error feedback processing in a digital learning system
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Can AI give good feedback on essay-type assignments? An explorative case study of LLMs in higher education
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“…when used for multiple assignments, might diminish students’ perception of its value, since feedback perceived as overly generic can lead to students viewing it as having limited utility (Van der Kleij & Lipnevich, 2020), thereby failing to fully support students in their learning goals (per RQ1).”
Optimizing GAI-assisted formative feedback: an experimental study on its effects on engagement, shared metacognition, and learning performance in online collaborative learning
Lu, G., Ba, S., & Yang, L. (2025) · Education and Information Technologies · doi:10.1007/s10639-025-13778-0 · Cited by 11 · see citing works
“Future research could examine students’ perceptions and implementation of GAI-FF (Van der Kleij & Lipnevich, 2021).”
Geophysical test site in teaching, researching, field-based exercises and solving real-life work situations: a case study
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Effects of familiarity with digital assessment in online education
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“In their systematic review of research on students’ perceptions of assessment feedback, Van der Kleij and Lipnevich (2021) identified the survey as the data collection tool in more than 50% of the studies.”
Formative Assessment and Feedback Strategies
Narciss, S., & Zumbach, J. (2022) · Springer international handbooks of education · doi:10.1007/978-3-030-28745-0_63 · Cited by 8 · see citing works
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An interpretive phenomenological analysis of nursing student perceptions of summative assessment feedback using LEGO® Serious Play®
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Students’ perceptions of automated writing evaluation in autonomous learning
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“Students’ perceptions have important effects on learning outcomes (Brown, 2009; Yan et al., 2023), as learning belief significantly influence learning behaviors (Van der Kleij & Lipnevich, 2021).”
Learner perceptions of the feedback process in the online component of a blended course
Moni, A. (2024) · Online Learning · doi:10.24059/olj.v28i2.3967 · Cited by 6 · see citing works
“…on single or different aspects of feedback (Pokorny & Pickford, 2010; Winstone, 2022), revealed learner perceptions in relation to different dimensions: usefulness, effectiveness, quality, characteristics, response, context, and action (Lipnevich et al., 2016; Van der Kleij & Lipnevich, 2021).”
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Impact of Displaying Grades Vs. Not Displaying Grades on Academic Performance and Emotional Outcomes While Delivering Feedback Comments: A Longitudinal Study
Panadero, E., & Sánchez-Iglesias, I. (2025) · Educational Assessment · doi:10.1080/10627197.2025.2455128 · Cited by 6 · see citing works
“Moreover, Van der Kleij and Lipnevich (2020) highlighted in their review a pronounced affective response.”
Improving Learning Through Evaluative Judgement and Feedback Using a Technology-Enhanced Assessment Environment
Ibarra-Sáiz, M. S., Gómez-Ruiz, M., Balderas, A., & Rodríguez-Gómez, G. (2025) · Technology, Knowledge and Learning · doi:10.1007/s10758-025-09858-2 · Cited by 9 · see citing works
“Curricular activities must be structured to offer students continuous opportunities to obtain, process and apply feedback (Bikanga Ada, 2023; Malecka et al., 2022; Van der Kleij & Lipnevich, 2021).”
Examining the impact of video-feedback and academic engagement on students’ feedback perceptions, feedback reviews, and academic achievement
Máñez, I., Serrano-Mendizábal, M., Tomás, A. D., & García-Ros, R. (2025) · International Journal of Educational Technology in Higher Education · doi:10.1186/s41239-025-00510-8 · Cited by 7 · see citing works
“Literature on higher education students’ perceptions of feedback is scarce and inconsistent (Paterson et al., 2020; Van der Kleij & Lipnevich, 2021).”
Diversity of assessment practices and student perceptions of assessment in Finland
Nieminen, J. H., Atjonen, P., & Tolvanen, A. (2025) · The Curriculum Journal · doi:10.1002/curj.288 · Cited by 5 · see citing works
“Feedback is communication between human beings”: understanding adolescents' conception of written qualitative feedback
Tao, S., & Qin, W. (2025) · Frontiers in Language Sciences · doi:10.3389/flang.2025.1453230 · Cited by 5 · see citing works
The impact of quest-based feedback and point-based feedback on users' emotions and engagement
Vancaemelbecke, C., Caroux, L., & Lemercier, C. (2025) · Computers in Human Behavior · doi:10.1016/j.chb.2025.108652 · Cited by 5 · see citing works
Understanding the Motivations Behind Feedback‐Seeking Behavior in L2 Writing: A Situated Expectancy‐Value Perspective
Gu, H., & Man, D. (2025) · International Journal of Applied Linguistics · doi:10.1111/ijal.12842 · Cited by 6 · see citing works
Perceptions of Multi-Story Wood Buildings: A Scoping Review
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A renaissance in feedback science? Reviewing and reimagining feedback research methods
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The role of feedback self-efficacy in student feedback engagement
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Reimagining classroom assessment and feedback to meet learner needs
der Kleij, F. M. V. (2022) · doi:10.37517/978-1-74286-685-7-5 · Cited by 5 · see citing works
“For example, students may not recognise feedback, may not understand it, may not perceive it as useful, or may not have the opportunity, ability or motivation to act on it (Gamlem & Smith, 2013; Van der Kleij, 2019; Van der Kleij & Lipnevich, 2021).”
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Feedback Orientation and Learning-Related Academic Emotions: An Exploratory Study in Filipino University Students
Frondozo, C. E., & Yang, L. (2023) · Positive education · doi:10.1007/978-981-99-5571-8_4 · Cited by 5 · see citing works
Formative Assessment and Feedback Strategies
Narciss, S., & Zumbach, J. (2022) · Springer international handbooks of education · doi:10.1007/978-3-030-26248-8_63-1 · Cited by 6 · see citing works
Investigating how students receive, interpret, and respond to teacher feedback
Mandouit, L. (2020) · Minerva Access (University of Melbourne) · Cited by 5 · see citing works
Comparing students’ reception of AI-based video feedback and written feedback: A Q methodological study
Chen, Q., & Su, W. (2025) · Innovations in Education and Teaching International · doi:10.1080/14703297.2025.2530770 · Cited by 4 · see citing works
“Van der Kleij & Lipnevich, 2021).”
Understanding the urgency of Da'wah of Islam in the context of peace in the nuances of pluralism in Indonesia
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Surfacing the complexity of students’ experiences of assessment and feedback processes using a rich picture approach
Balloo, K., Barnett, L., Gravett, K., Ali, X., Tatam, J., & Winstone, N. (2024) · Journal of Further and Higher Education · doi:10.1080/0309877x.2024.2347535 · Cited by 5 · see citing works
“Yet, many of the studies exploring students’ experiences and perceptions of such processes have been criticised for being repetitive and lacking theoretical or conceptual frameworks (Van der Kleij and Lipnevich 2021).”
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“It actually helped”: students’ perceptions of feedback helpfulness prior to and following a teacher professional learning intervention
Brooks, C., Burton, R., der Kleij, F. M. V., Ablaza, C., Carroll, A., Hattie, J., & Salinas, J. G. (2024) · Frontiers in Education · doi:10.3389/feduc.2024.1433184 · Cited by 4 · see citing works
Teacher Educators’ Use of Formative Feedback During Preservice Teachers’ Simulated Teaching Experiences in Mathematics and Science
Mikeska, J. N., Howell, H., & Kinsey, D. (2024) · International Journal of Science and Mathematics Education · doi:10.1007/s10763-024-10489-9 · Cited by 4 · see citing works
“…findings align with similar results in previous research studies showing how both students and teachers frequently attend to and use formative feedback in ways aligned to the nature, structure, and organization of the feedback provided (Lipnevich & Smith, 2018; Van der Kleij & Lipnevich, 2021).”
The influence of peer feed-back and peer feed-forward on international students’ L2 writing in China’s higher education
Ouyang, F., Zhang, N., Bai, X., & Liu, X. (2024) · Assessment & Evaluation in Higher Education · doi:10.1080/02602938.2024.2402540 · Cited by 4 · see citing works
“Specifically, peer feed-back can be used for error correction and reinforcement understanding (Shute 2008; Van der Kleij and Lipnevich 2021), while peer feed-forward can be used for heuristic learning and resolving cognitive conflicts (Rodríguez-Gómez and Ibarra-Sáiz 2015).”
Examining Disengagement and Fostering Creativity: A Relational Perspective on High-Ability Students in Formal Education
Camilleri, D., Munro, J., & Glăveanu, V. P. (2024) · Gifted Child Today · doi:10.1177/10762175241259819 · Cited by 4 · see citing works
“The interpretations students make of this information shape their subsequent learning activity, including characteristics of engagement (Havnes et al., 2012; Rakoczy et al., 2013; Van der Kleij & Lipnevich, 2021).”
Exploring Feedback Design Perceptions and Relationships with Scores in the Online Component of an EAP-Blended Course
Moni, A., Argüelles, M. J. M., & Serradell-López, E. (2024) · Applied Sciences · doi:10.3390/app142411554 · Cited by 3 · see citing works
Perceptions of feedback: the use of self-reflection to improve student satisfaction
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“…determines their emotional, cognitive and behavioural responses and whether it will ultimately aid in improving academic performance (Jonsson 2013; Van der Kleij and Lipnevich 2021) and for struggling students, engagement with feedback may be particularly difficult due to motivational issues…”
What’s so new about the ‘new paradigm’ of feedback?
Buckley, A. (2025) · Assessment & Evaluation in Higher Education · doi:10.1080/02602938.2025.2588386 · Cited by 3 · see citing works
“There have been many studies exploring staff and student perceptions of feedback (Van der Kleij and Lipnevich 2021).”
Mapping the landscape of AI-driven feedback in education: a scoping review
Lipnevich, A. A., Taranto, C. A., DeLuca, C., Nukpetsi, E., Rickey, N., Hopfenbeck, T. N., Carter, E., & McGrane, J. A. (2026) · Frontiers in Education · doi:10.3389/feduc.2026.1799346 · Cited by 4 · see citing works
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A case study of Chinese master’s students’ perceptions of supervisors’ use of evaluative language in feedback
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A Narrative Review of How Students Perceive a Good Teacher
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“There is also much interest in students' views on assessment feedback and their level of involvement in academics [24, 25].”
Transforming teacher feedback: A checklist for assessing and supporting reading skills, motivation and student agency in oral reading
Grønli, K. M., Walgermo, B. R., Uppstad, P. H., & McTigue, E. M. (2025) · Contemporary Educational Psychology · doi:10.1016/j.cedpsych.2025.102377 · Cited by 6 · see citing works
Relevance of student motivation for providing high-quality peer-feedback: Results of two field studies
Keller, M. V., Daumiller, M. H., & Dresel, M. (2025) · Learning and Instruction · doi:10.1016/j.learninstruc.2025.102152 · Cited by 5 · see citing works
Unpacking Student Responses to Discrepant Peer and Teacher Feedback: A Cross-National Comparison
Lopera-Oquendo, C., Lipnevich, A. A., Tomazin, L., Máñez, I., León, S. P., & Beatson, N. J. (2025) · Contemporary Educational Psychology · doi:10.1016/j.cedpsych.2025.102394 · Cited by 3 · see citing works
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Technology-mediated self-assessment in higher education: A critical review
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Authors: Van der Kleij, F. M., & Lipnevich, A. A.
Affiliations: Queens College, CUNY (US)
ORCID: Van der Kleij, Fabienne M.
Lipnevich, Anastasiya A.
Venue: Educational Assessment, Evaluation and Accountability
Publisher: Springer Science and Business Media LLC
Published: 2020-08-17
Volume: 33
Issue: 2
Pages: 345-373
ISSN: 1874-8597 (ISSN-L)
1874-8600
DOI: 10.1007/s11092-020-09331-x
OpenAlex: W3071396940
Cited by: 189
References: 86
Citations by year: 2026: 33 · 2025: 55 · 2024: 50 · 2023: 23 · 2022: 19 · 2021: 8 · 2020: 1
FWCI: 18.26
Type: journal article
Language: en
Open access: closed
Licence: www.springer.com/tdm (tdm)
www.springer.com/tdm (vor)
Locations: Educational Assessment Evaluation and Accountability (publishedVersion)
Funders: Queensland Government, Advance Queensland Women’s Academic Fund
Institute for Learning Sciences & Teacher Education, Australian Catholic University
Topics: Social Sciences › Education › Student Assessment and Feedback
Social Sciences › Education › Evaluation of Teaching Practices
Social Sciences › Psychology › Developmental and Educational Psychology › Educational and Psychological Assessments
Keywords: assessment feedback, student perceptions, feedback uptake, feedback effectiveness

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Student Perceptions of Assessment Feedback: A Critical Scoping Review and Call for Research

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