Cited by 98ICT in Developing CommunitiesDigital Mental Health InterventionsMental Health Treatment and Access

Acceptability and feasibility of digital technology for training community health workers to deliver brief psychological treatment for depression in rural India

Open access
Muke, Shital S., Shrivastava, Ritu D., Mitchell, Lauren, Khan, Azaz, Murhar, Vaibhav, Tugnawat, Deepak, Shidhaye, Rahul, Patel, Vikram +1 more·2019·Asian Journal of Psychiatry

Abstract

Introduction: Digital technology offers opportunities to train community health workers to deliver psychological treatments towards closing the gap in existing mental health services in low-resource settings. This study explored the acceptability and feasibility of using digital technology for training community health workers to deliver evidence-based brief psychological treatment for depression in rural India. Methods: This study consisted of two sequential evaluations of digital training prototypes using focus group discussions to explore community health worker perspectives about the digital training platform and the program content. Through an iterative design process, feedback was collected about the first prototype to inform modifications to the second prototype. Qualitative data was analyzed using a framework analysis approach. Results: Thirty-two community health workers participated in three separate focus group discussions. Five overarching themes related to acceptability and feasibility of digital training revealed that training on detection and treatment of depression was considered important by study participants for addressing ‘stress’ and ‘tension’ within their communities, while the digital platform was viewed as useful and convenient despite limited familiarity with using digital technology. Moreover, participants suggested simple language for the program and use of interactive content and images to increase interest and improve engagement. Discussion: Digital technology appears acceptable and feasible for supporting training of community health workers to deliver evidence-based depression care in rural India. These findings can inform use of technology as a tool for developing the clinical skills of community health workers for treating depression in low-resource settings.

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Crossref · 10.1016/j.ajp.2019.09.006

Cites

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Claims the paper makes

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  • Findingown data

    ASHAs found digital training convenient because it avoided several days away from family for in-person sessions.

    “The ASHAs also described the convenience of the digital training program, because they would no longer need to spend time away from their family for several days to attend in-person trainings, where they often worried about their family while away:”
    Quote in the paperSubstantial claim
  • Findingown data

    ASHAs' limited familiarity with digital devices was a challenge that extra instruction could overcome.

    “Limited familiarity with using digital devices among ASHAs emerged as one challenge, which can be addressed with additional instruction.”
    Quote in the paperNot a substantial claim
  • Findingown data

    ASHAs believed the digital program could help them use a mobile device with images and stories to explain depression, its symptoms, and treatment-seeking to patients or older caregivers.

    “The digital training program could also help ASHAs explain depression, its symptoms and importance of seeking treatment to their patients, or elderly caregivers, by using the mobile device with pictures and stories:”
    Quote in the paperSubstantial claim
  • Findingown data

    ASHAs without prior clinical depression training identified with difficulties in managing depressive symptoms, particularly in women.

    “Importantly, the ASHAs, who did not have prior clinical training about depression, could relate to challenges of addressing symptoms of depression, especially among their female patients:”
    Quote in the paperNot a substantial claim
  • Findingown data

    Several ASHAs had a positive experience learning on the digital platform.

    “Learning on the digital platform appeared to be a positive experience for several ASHAs.”
    Quote in the paperSubstantial claim
  • May combine two claims. 31
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    Findingown data

    ASHAs said they could take the course in free moments and return to content when they forgot it.

    “ASHAs indicated that they can learn the course whenever they will get free time and can revisit course content anytime if they forget something:”
    Quote in the paperSubstantial claim
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    Findingown data

    ASHAs thought the training would let them guide community members toward appropriate depression treatment.

    “This training can also potentially help ASHAs give advice to individuals in their community about seeking the right treatment for depression:”
    Quote in the paperSubstantial claim
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    Findingown data

    An ASHA said the training could enable prompt assistance and possibly prevent a death from depression.

    “One ASHA reported that receiving training about depression could help her with providing help on time, which could even save the life of someone facing challenges of depression:”
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    Findingown data

    ASHAs noted that digital training could cut the time and money spent on travel, lodging, food, venues, and trainers for in-person training.

    “ASHAs also mentioned that digital training could save time and costs that are typically spent on travelling to attend in-person trainings, including their time, lodging, food, venue and cost of trainers:”
    Quote in the paperSubstantial claim
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    Findingown data

    Thirty-two ASHAs took part in three separate focus groups over two phases.

    “In total, 32 ASHAs participated in three separate groups across two phases.”
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    Findingown data

    ASHAs proposed using videos of real people teaching to make the course more engaging.

    “To make the course content more interesting, ASHAs suggested including videos of real persons teaching the course:”
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    Findingown data

    ASHAs recommended adding synonyms for hard terms and words.

    “The ASHAs suggested that synonyms could be given covering difficult terms and words:”
    Quote in the paperNot a substantial claim
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    Findingown data

    Analysis of focus group discussions identified five themes: the value of depression training, acceptability of digital training, feasibility of digital technology, content and language, and engagement.

    “Thematic analysis of focus group discussions yielded five themes: importance of depression training; acceptability of digital training; feasibility of using digital technology; content and language of digital training; and engagement with digital training.”
    Quote in the paperSubstantial claim
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    Findingown data

    The digital platform seemed helpful for ASHA training, with possible savings in time and money, convenience, and the ability to study at a self-chosen pace.

    “The digital platform appeared useful for supporting training of ASHAs, in terms of potential time and cost savings, convenience, and freedom to learn at their own pace.”
    Quote in the paperSubstantial claim
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    Findingown data

    When evaluating the second prototype, ASHAs found the revised language easy to follow and called it their own.

    “In the evaluation of the second prototype, ASHAs appeared to find the modified language easy to understand and indicated, “it was their own language”:”
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    Findingown data

    ASHAs said that a lot of community members endure stress and tension.

    “ASHAs in this study reported that based on their observations and their interactions with individuals from their communities, that many people suffer from stress and tension.”
    Quote in the paperNot a substantial claim
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    Findingown data

    ASHAs judged the digital training program suitable for learning new material and practical to use.

    “The study findings suggested that ASHAs found the digital training program acceptable for learning new content and feasible to use.”
    • Also stated in: § Discussion · hedged
      “Similarly, in the current study, ASHAs showed acceptability towards digital training and found it potentially feasible in their practice.”
    Quote in the paperSubstantial claim
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    Findingown data

    During every prototype test, ASHAs reached the platform and, with extra guidance on device features and content access, learned to use it easily.

    “In each round of prototype testing, the ASHAs accessed the digital training platform and learned to use the platform with ease when they were provided additional instruction about the different features of the device and how to access the content on the device:”
    Quote in the paperSubstantial claim
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    Findingown data

    ASHAs suggested that training use plain language, alternative words for hard terms, images relevant to their context, and interactive material to increase interest and engagement.

    “ASHAs also recommended using simple language, synonyms for difficult words, contextually specific images, and interactive content in order to make the training more interesting and engaging.”
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    Findingown data

    ASHAs said images needed more rural people and places to fit their context better.

    “The ASHAs commented that the pictures should include greater rural representation of people and places to make the course more specific to their context:”
    Quote in the paperNot a substantial claim
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    Findingown data

    Prototype testing had technical problems such as unreliable slow internet, sluggish devices, and touchscreens that did not work well.

    “Several technical issues occurred during the prototype testing, and these were mentioned by ASHAs. These included interrupted and slow internet, slow speed of the devices, and poorly functioning touchscreen:”
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    Findingown data

    Some ASHAs proposed offline access to reduce technical difficulties.

    “Some ASHAs also suggested making the course available offline to remove some technical challenges:”
    Quote in the paperNot a substantial claim
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    Findingown data

    ASHAs had little previous experience using digital devices, which was a major difficulty and made it hard for them to access and navigate the digital training without help from the study team.

    “ASHAs’ limited prior experience of using digital devices was one key challenge faced during the training.”
    • Also stated in: § Discussion · plain
      “Limited experience with using digital technology among ASHAs emerged as a common challenge in this study making it difficult for them to access and navigate the training on a digital platform without assistance from the study team.”
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    Findingown data

    ASHAs believed that teaching about depression could encourage earlier help-seeking and might avert severe crises when care is received promptly.

    “ASHAs also indicated that training about depression would be useful for helping individuals seek early treatment, and perhaps even prevent serious crises if treatment is received in time.”
    Quote in the paperNot a substantial claim
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    Premisecitation

    The WHO recommends behavioral activation within mhGAP.

    “HAP was selected in this study because it is a manualized psychological treatment adapted from behavioral activation, which is an effective approach for treating depression (Dimidjian et al., 2011) that is recommended by the WHO as part of mhGAP (World Health Organization, 2016).”
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    Framework analysis originated for qualitative data analysis in applied policy research.

    “A framework analysis approach has been specifically developed for qualitative data analysis in applied policy analysis research (Bryman and Burgess, 1994).”
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    Premisecitation

    HAP has been adapted for low-resource settings beyond India, including Nepal, where it treated depression in people receiving MDR-TB care and in primary care patients with severe depression.

    “Further, HAP has been adapted for delivery in other low resource settings, such as Nepal, where it has been used for treating depression among people receiving treatment for multidrug-resistant tuberculosis (Walker et al., 2018) and people with severe depression in primary care settings (Jordans et al., 2019).”
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    Premisecitation

    HAP is a manualized treatment that draws on behavioral activation.

    “HAP was selected in this study because it is a manualized psychological treatment adapted from behavioral activation, which is an effective approach for treating depression (Dimidjian et al., 2011) that is recommended by the WHO as part of mhGAP (World Health Organization, 2016).”
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    Premisecitation

    Digital interventions seem to work for training community health workers in general health care delivery.

    “Digital interventions appear to have been effective for training community health workers in general health care delivery (Agarwal et al., 2015), though use of digital technologies for training community health workers to deliver psychological interventions, especially in settings in rural India, has received less attention (Barnett et al., 2018; Borkum et al., 2014; Modi et al., 2017; Naslund et”
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    Premisecitation

    HAP is an evidence-based short psychological treatment for moderate to severe depression, intended for primary care delivery by lay counsellors lacking formal mental health training.

    “HAP is an evidence-based brief psychological treatment for moderate to severe depression designed for delivery in primary care settings by lay counsellors who do not have formal training in mental health care (Patel et al., 2017).”
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    • cites Patel et al., 2017 source

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    Study design and conductcitation

    Framework analysis offers a systematic, staged structure that makes the derivation of results from data transparent.

    “We followed the framework analysis approach and stages (Gale et al., 2013), which provided a systematic structure for the analysis process, with visible stages making it possible to clearly follow how the results were obtained from the data (Lacey and Luff, 2001).”
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    Premisecitation

    HAP is a short psychological intervention for depression that non-specialist counsellors deliver.

    “One such intervention is the Healthy Activity Program (HAP), a brief psychological treatment for depression delivered by non-specialist counsellors that achieved moderate effect on reducing depressive symptoms and emerged as cost-effective in routine primary care attenders (Patel et al., 2017; Weobong et al., 2017).”
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    • cites Weobong et al., 2017 source

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    Premisecitation

    Evidence also shows HAP's effectiveness and cost-effectiveness are sustained, suggesting it could be implemented in Indian health systems.

    “There is also evidence demonstrating the sustained effectiveness and cost-effectiveness of HAP, highlighting its potential for implementation within health systems in India (Weobong et al., 2017).”
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    Premisecitation

    Framework analysis permits both pre-set and emerging codes.

    “Additionally, this approach allows for the use of a priori and emergent codes in the analysis process (Lacey and Luff, 2001).”
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    Study design and conductown data

    The developers of the initial prototypes did not take part in testing or evaluation.

    “Members of the team who developed the initial prototypes were not involved in the testing and evaluation process.”
    Quote in the paperNot a substantial claim
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    Study design and conductown data

    Three researchers examined the topics, grouped them into themes, and held repeated discussions until they agreed on the final themes.

    “Next, three researchers (SM, RDS, & JAN) reviewed the topics identified across the focus group discussions and grouped these topics into common themes with relevance for further informing digital intervention design. In this process, referred to as charting, the researchers engaged in multiple rounds of discussion to reach consensus about the final list of themes.”
    Quote in the paperNot a substantial claim
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    Premisecitation

    In India, the majority of people with depression lack adequate treatment, with over 90% affected.

    “Over 90% of individuals with depression in India do not receive adequate treatment (Patel et al., 2016).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Patel et al., 2016 source

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    Premisecitation

    In routine primary care attenders, HAP produced a moderate reduction in depressive symptoms and was cost-effective.

    “One such intervention is the Healthy Activity Program (HAP), a brief psychological treatment for depression delivered by non-specialist counsellors that achieved moderate effect on reducing depressive symptoms and emerged as cost-effective in routine primary care attenders (Patel et al., 2017; Weobong et al., 2017).”
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    • cites Patel et al., 2017 source

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    • cites Weobong et al., 2017 source

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    Premisecitation

    Such in-person teaching methods are expensive and demand considerable staff and logistical support.

    “However, these teaching strategies are costly and require substantial personnel and logistic resources (Fairburn and Cooper, 2011).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Fairburn and Cooper, 2011 source

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    Premisecitation

    HAP was developed and tested in Goa, India, with strong evidence that lay counselors can deliver it effectively and cost-effectively to reduce depressive symptoms in primary care.

    “HAP was designed and tested in Goa state in India, and is supported with robust evidence showing its clinical effectiveness and cost-effectiveness for reducing depressive symptoms in primary care settings delivered by lay counselors (Patel et al., 2017).”
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    Interpretationown data

    The study offers preliminary evidence that digital training on psychological depression treatments is acceptable and in demand among community health workers in India.

    “This study provides initial evidence supporting the acceptability and demand for digital training about psychological treatments for depression among community health workers in India.”
    Quote in the paperSubstantial claim
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    Premisecitation

    In Balhara and Singh (2019), teachers and counselors who finished the online course gained more knowledge, skills, and ability to identify, briefly treat, and refer students with problematic Internet-related behavioral addictions.

    “Additionally, in the study by Balhara and Singh (2019), after completion of the online course, participating school teachers and counselors showed increases in their knowledge, skills, and capacity to screen, deliver brief intervention, and refer cases of behavioral addictions involving problematic Internet use (Balhara and Singh, 2019).”
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    Premisecitation

    Delivering digital material through interactive rich media might enhance how well participants learn the treatment and could improve results.

    “Presenting digital content in an interactive rich media format may help participants better learn the intervention while offering potential to improve outcomes (Florez-Arango et al., 2011).”
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    Premisecitation

    Earlier research indicates digital tools are well accepted and workable for community health workers across different contexts when tracking outcomes and gathering data.

    “This is consistent with prior studies, where digital interventions have shown acceptability and feasibility for use among community health workers in diverse settings for outcome monitoring and data collection (Chaiyachati et al., 2013; Chang et al., 2013; Little et al., 2013; Medhanyie et al., 2015).”
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    • cites Chaiyachati et al., 2013 source

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    • cites Chang et al., 2013 source

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    • cites Little et al., 2013 source

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    Premisecitation

    Growing evidence indicates digital tools aid the instruction and oversight of community health workers and help deliver health services in low- and middle-income nations.

    “Digital technology has increasingly been found beneficial for facilitating the training and supervision of community health workers, and supporting health care delivery in low- and middle income countries (Long et al., 2019; Mishra et al., 2019; Rahman et al., 2019).”
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    Premisecitation

    Other digital health studies have noted technical problems like weak internet, screens that do not respond, and sluggish devices.

    “Technical challenges, such as poor internet connectivity, non-responsive device screens, and slow device speed have also been observed in other digital intervention studies (Medhanyie et al., 2015).”
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    • cites Medhanyie et al., 2015 source

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    Interpretationreasoning

    ASHAs value depression training, and this could meet a need for such programs in communities.

    “This is noteworthy because it suggests that ASHAs recognize the importance of training about depression, which could address demand for such interventions in community settings.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    In New Delhi, an online course proved practical and well-received for preparing school teachers and counselors to screen, provide brief interventions, and help prevent and manage behavioral addictions related to Internet use among students.

    “One recent study conducted in New Delhi, India demonstrated that an online course appeared feasible and acceptable for training school teachers and counselors for screening, delivering brief interventions, and supporting the prevention and management of behavioral addictions involving Internet use among school students (Balhara and Singh, 2019).”
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    Study design and conductreasoning

    Because the sample was small and the learning content limited, the results require cautious interpretation and might not apply to the broader ASHA workforce in varied parts of India.

    “The small sample size and limited learning content was a limitation with this study, and thus the findings need to be interpreted cautiously and may not generalize to the larger ASHA workforce from diverse regions across India.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Recent work indicates digital tools may boost efficiency in how community health workers are trained, managed, communicated with, and how widely services reach.

    “For example, recent studies suggest that digital technology can improve efficiency in training, personnel management, communication and health service coverage among community health workers (Long et al., 2019; Mishra et al., 2019).”
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    • cites Long et al., 2019

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    • cites Mishra et al., 2019 source

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    Premisecitation

    Medhanyie et al. (2015) described digital obstacles in Ethiopia, such as smartphones with brief battery life, touch screens that lost sensitivity, and weak mobile network signals.

    “For example, Medhanyie et al. (2015) reported ‘digital bottlenecks’ including short battery life of smartphones, insensitivity of the phones’ touch screens with time and poor mobile network connectivity were common concerns in their study using mobile applications to collect maternal health data in Ethiopia.”
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    Premisecitation

    Earlier research cautioned that even when community health workers respond well to digital programs, actual use remains low, evidenced by incomplete reporting in South Africa and Uganda.

    “However, prior studies have cautioned that despite positive reception towards digital interventions among community health workers, uptake of these programs in practice has been low as reflected by incomplete reporting for digital interventions in South Africa (Chaiyachati et al., 2013) and Uganda (Haberer et al., 2010).”
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    Premisecitation

    In Pakistan, training aided by technology seemed just as good as in-person training for community health workers to gain clinical skills in perinatal depression care.

    “In another recent study, Rahman et al. (2019), found that technology assisted training appears equally effective as face-to-face training in terms of achieving clinical competencies for delivering perinatal depression care by community health workers in Pakistan (Rahman et al., 2019).”
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    • cites Rahman et al., 2019 source

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48 of 48
  • The paper relies on this without support.

    The three community health centers in Sehore district are representative of rural India for assessing the acceptability and feasibility of digital training.

    “This study was conducted in 3 community health centers (CHCs) in Sehore district in the state of Madhya Pradesh, India.”
    “Digital technology appears acceptable and feasible for supporting training of community health workers to deliver evidence-based depression care in rural India.”
  • The paper relies on this without support.

    The digital training prototypes tested in this study are representative of the digital technology that would be used to train ASHAs to deliver HAP.

    “The initial prototypes of the digital training consisted of content related to introducing depression, screening for depression, and what is counselling and how it differs from a friendly chat.”
    “Digital technology appears acceptable and feasible for supporting training of community health workers to deliver evidence-based depression care in rural India.”
2 of 2

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Studies conducted in India [25] and Nepal [25] also report poor staff familiarity with smartphones as a key barrier to the delivery of mental care by frontline healthcare workers using the platform.

    “Studies conducted in India [25] and Nepal [25] also report poor staff familiarity with smartphones as a key barrier to the delivery of mental care by frontline healthcare workers using the platform.”

    From Perception of providers on use of the WHO mental health Gap Action Programme-Intervention Guide (mhGAP-IG) electronic version and smartphone-based clinical guidance in Nigerian primary care settings (2022) · cites this paper as [25]

    The Results (Qualitative findings) identify limited familiarity with digital devices among ASHAs in rural India as a challenge to using the training platform. The Discussion likewise says limited experience made the platform difficult to navigate without assistance. This paper does not report a study in Nepal, and the barrier concerns training to deliver depression treatment rather than delivering care through the platform itself. (LLM, conf=0.88)

    Experimental — accuracy not yet measured
  • There was a consistent discrepancy between HICs and LMICs, with coverage estimates in the former on average double those in the latter: though even in HIC, less than a fifth of adults meeting criteria received effective care.

    “There was a consistent discrepancy between HICs and LMICs, with coverage estimates in the former on average double those in the latter: though even in HIC, less than a fifth of adults meeting criteria received effective care (Figure 11).”
  • Data from the WMHS covering 15 countries indicate that, among community-dwelling adults meeting diagnostic criteria for depression, less than half had any contact with a general medical or specialist provider, and only 10% received effective care.

    “Data from the WMHS covering 15 countries indicate that, among community-dwelling adults meeting diagnostic criteria for depression, less than half had any contact with a general medical or specialist provider, and only 10% received effective care. 600”
  • A study in rural India reported limited familiarity of health care providers with digital technology as a key challenge for delivering depression care.

    “For example, a study conducted to assess the acceptability and feasibility of using digital technology in mental health care in rural India also reported limited familiarity of health care providers’ with digital technology as a key challenge for delivering depression care [46].”

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Recruitment sites do not match the stated facility types

    Minor

    The methods describe the three study sites as community health centers, but the results identify participants from one community health center, one primary healthcare center, and one civil hospital.

1 of 1

Cites

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Research works printed but not linked: 1

  1. World Health Organization, 2017, WHO | Depression and Other Common Mental Disorders, WHO

Cited by

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Authors
Muke, S. S., Shrivastava, R. D., Mitchell, L., Khan, A., Murhar, V., Tugnawat, D., Shidhaye, R., Patel, V., & Naslund, J. A.
Affiliations
  • Sangath (IN)
  • Harvard University (US)
  • Public Health Foundation of India (IN)
Corresponding author
Muke, Shital S.
Venue
Asian Journal of Psychiatry
Publisher
Elsevier BV
Published
2019-10
Volume
45
Pages
99-106
ISSN
1876-2018 (ISSN-L)
OpenAlex
W2971618255
Cited by
98
References
33
Citations by year
2026: 8 · 2025: 14 · 2024: 28 · 2023: 16 · 2022: 14 · 2021: 7 · 2020: 10 · 2019: 1
FWCI
9.95
Type
journal article
Language
en
Open access
Locations
  • Asian Journal of Psychiatry (publishedVersion)
  • PubMed (publishedVersion)
  • PubMed Central (acceptedVersion)
Funders
National Institute of Mental Health
Topics
  • Physical Sciences › Computer Science › Information Systems › ICT in Developing Communities
  • Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
  • Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
Keywords
community health workers, digital training, depression, rural mental health, acceptability, feasibility, resource-limited settings, digital health platforms, India
MeSH terms
Adult, Attitude of Health Personnel, Community Health Workers, Computer-Assisted Instruction, Depression, Feasibility Studies, Female, Humans, India, Middle Aged, Psychotherapy, Brief, Rural Population, Young Adult

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-06.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-06.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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