Perception of healthcare workers on mobile app-based clinical guideline for the detection and treatment of mental health problems in primary care: a qualitative study in Nepal
Open accessAbstract
Background: In recent years, a significant change has taken place in the health care delivery systems due to the availability of smartphones and mobile software applications. The use of mobile technology can help to reduce a number of barriers for mental health care such as providers’ workload, lack of qualified personnel, geographical and attitudinal barriers to seek treatment. This study assessed the perception of Nepali primary healthcare workers about the feasibility, acceptability, and benefits of using a mobile app-based clinical guideline for mental health care. Method: A qualitative study was conducted in two districts Chitwan and Ramechhap of Nepal with purposively selected medical officers (n = 8) and prescribing primary healthcare workers (n = 35) who were trained in the World Health Organization mental health Gap Action Program Intervention Guide. Semi-structured interviews and focus group discussions were conducted in Nepali, audio recorded, transcribed and translated into English for data analysis. Data were analysed manually using a thematic analysis approach. Results: The majority of the healthcare workers and medical officers reported a high level of interest, motivation and positive attitudes towards the mobile app-based clinical guidelines for detection and treatment of people with mental disorders in primary care. They respondents suggested that several features and functions should be included in the app: suggestive diagnosis and treatment options; clinical data recording system; sending messages to patients to promote follow-up visits; allow offline functions; minimal typing options and content to be available in Nepali language. The study participants reported that the app could help in bringing uniformity in diagnosis and management of mental disorders across all health facilities, enabling remote supervision, helping verification of health workers’ diagnosis and treatment; and increasing patients’ trust in the treatment. Lack of reliable internet connection in health facilities, possibility of distracting interaction between patient and provider, and confidentiality were the key factors potentially hindering the use of the app. Conclusion: The suggested functions and features as well as the potential risk factors highlighted by the health workers, will be considered when further developing the mobile app-based clinical guidelines, training modality and materials, and the supervision system.
AI snapshot
Written from the paper’s full text.
TL;DR
Nepali primary healthcare workers trained in mhGAP-IG largely reported high interest, motivation, and positive attitudes toward a mobile app-based clinical guideline for mental health care in primary care. They recommended decision support, patient records, reminders, offline use, minimal typing, and Nepali-language content, while flagging internet gaps, distraction, double data entry, and confidentiality as barriers.
Key findings
- Among 43 participants (28 SSIs; 15 in 2 FGDs), mean age was 36.3 years (range 28–45), 31 (72%) were male, 27 (63%) had experience using an m-Health approach, and 2 (4.65%) did not own a smartphone.
- Most reported high interest, motivation, and positive attitudes; suggested features included suggestive diagnosis/treatment, a patient record system, follow-up reminder messages, offline function, minimal typing, and content in Nepali and English. All 43 recommended decision support, and 12 recommended a messaging feature for follow-up reminders.
- Perceived benefits included standardization of diagnosis and management across health workers/facilities, remote supervision, verification of health workers’ diagnosis and treatment, accessibility, and increased patient trust. Perceived barriers/risks included lack of reliable internet in remote facilities, limited digital experience among older health workers, patient mistrust, distraction from patient interaction, double data entry, longer consultations, and confidentiality concerns.
Methods
- Qualitative study in Chitwan and Ramechhap districts, Nepal, February–March 2019, with purposively selected mhGAP-IG-trained prescribing primary healthcare workers (medical officers, health assistants, senior auxiliary health workers, auxiliary health workers).
- Data collection used 28 semi-structured interviews and 2 focus group discussions (n = 15), conducted in Nepali, audio recorded, transcribed, translated into English, and analyzed manually using thematic analysis with inductive coding by two researchers.
Limitations
- Stated: the study was conducted in only two districts, so results may not be generalizable to all health workers in Nepal; it included only prescribing health workers, so opinions of non-prescribing workers (e.g., nurses and auxiliary nurse midwives) are not represented.
- Evident from the text: the study reports perceptions and suggested app features rather than measured app uptake, clinical effectiveness, or implementation outcomes; the app was still being developed, and some findings concern a prototype/planned tool.
Model-written summary. Check it against the paper before relying on it.
Integrity signals
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Cites
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Claims the paper makes
0 of 47 cited sources checked · 0 supported · 0 flagged
- Findingown data
Primary health care workers reported validating health workers' diagnosis and treatment process and options as a potential benefit of using the app.
“A number of potential benefits have been reported by primary health care workers in using the app which included: (1) minimization of the barriers related to low detection of mental health disorders in primary care; (2) possibility of remote supervision of the trained health care workers; (3) increase in the treatment coverage of mental health services from primary care; (4) bringing uniformity in”
Quote in the paperNot a substantial claim - Findingown data
Standardized diagnosis and management across all health workers and health facilities was a frequently reported benefit of the mobile app-based clinical guidelines.
“Another frequently reported benefit of the mobile app-based clinical guidelines was standardized diagnosis and management across all health workers and health facilities.”
Quote in the paperNot a substantial claim - Findingown data
Some participants (n=3) reported that using the app in front of the patient was more comfortable than using a book.
“Some participants (n = 3) also reported that using the app in front of the patient was more comfortable than using a book.”
Quote in the paperNot a substantial claim - Findingnone given
Decision support options in the detection and treatment of mental disorder was one of the most commonly recommended functions in the app by all health workers participating in the study.
“Decision support options in the detection and treatment of mental disorder was one of the most commonly recommended functions in the app by all the health workers participating in the study.”
Quote in the paperSubstantial claim - Findingown data
Primary health care workers reported bringing uniformity in diagnosis and management of mental disorders across all health workers as a potential benefit of using the app.
“A number of potential benefits have been reported by primary health care workers in using the app which included: (1) minimization of the barriers related to low detection of mental health disorders in primary care; (2) possibility of remote supervision of the trained health care workers; (3) increase in the treatment coverage of mental health services from primary care; (4) bringing uniformity in”
Quote in the paperNot a substantial claim
- Findingown data
Health workers considered the app-based clinical guide as a means to improve and update their mental health knowledge.
“Finally, health workers also considered the app-based clinical guide as a means to improve and update their mental health knowledge.”
Quote in the paperSubstantial claim - Findingown data
The majority of healthcare workers and medical officers reported a high level of interest, motivation and positive attitudes towards the mobile app-based clinical guidelines for detection and treatment of people with mental disorders in primary care.
“The majority of the healthcare workers and medical officers reported a high level of interest, motivation and positive attitudes towards the mobile app-based clinical guidelines for detection and treatment of people with mental disorders in primary care.”
Quote in the paperSubstantial claim - Findingown data
Another risk factor reported was entering patients' data twice, in both patients register and in the app.
“Another risk factor reported in the study was about entering patients data twice i.e. in both patients register and in the app.”
Quote in the paperNot a substantial claim - Findingown data
Some health workers expressed anxiety that if they use the app during a consultation, patients might think the health worker does not know anything about case management/treatment and is not capable to treat them.
“some of them expressed their anxiety that if they use the app during a consultation, patients might think the health worker does not know anything about case management/treatment and is not capable to treat them.”
Quote in the paperNot a substantial claim - Findingown data
Lack of internet connection in the remote health facilities emerged as a major barrier for the use of mobile app-based clinical guides.
“Lack of internet connection in the remote health facilities emerged as a major barrier for the use of mobile app-based clinical guides.”
Quote in the paperNot a substantial claim - Findingown data
Health care workers in the study did not commonly practice writing or typing into a mobile phone.
“Likewise, writing/typing into a mobile phone was not commonly practiced among the health care workers.”
Quote in the paperSubstantial claim - Findingown data
Health workers reported that using an app or book during a patient consultation is not a common practice in primary care in Nepal.
“Health workers reported that using an app or book during a patient consultation is not a common practice in primary care in Nepal”
Quote in the paperSubstantial claim - Findingown data
Primary health care workers reported convenience and ease of use as a potential benefit of using the app.
“A number of potential benefits have been reported by primary health care workers in using the app which included: (1) minimization of the barriers related to low detection of mental health disorders in primary care; (2) possibility of remote supervision of the trained health care workers; (3) increase in the treatment coverage of mental health services from primary care; (4) bringing uniformity in”
Quote in the paperNot a substantial claim - Findingown data
Most of the health workers (n=41) were familiar and experienced in using Wi-Fi or mobile data to access online reporting systems, app-based clinical management guidelines, search information online, and social networking and communication-based apps.
“Moreover, most of the health workers (n = 41) were familiar and experienced in using Wi-Fi or mobile data to access online reporting systems; app based clinical management guidelines, search information online, and social networking and communication-based apps.”
Quote in the paperSubstantial claim - Findingown data
The next frequently recommended feature and function (n = 12) was a messaging feature for sending reminders to patients for follow-up care.
“The next frequently recommended feature and function (n = 12) to be included in the app was a messaging feature for sending reminder to a patient for follow-up care.”
Quote in the paperNot a substantial claim - Findingown data
The possibility of distracting the clinical conversation of health workers and patients was the most commonly reported risk factor of using the app.
“The most commonly reported was about the possibility of distracting the clinical conversation of health workers and patients.”
Quote in the paperNot a substantial claim - Findingown data
Most health care workers (n = 43) recommended incorporating a decision support feature in the app.
“Most health care workers (n = 43) recommended incorporating a decision support feature in the app.”
Quote in the paperNot a substantial claim - Findingown data
The study participants reported that the app could help verification of health workers' diagnosis and treatment.
“helping verification of health workers’ diagnosis and treatment”
Quote in the paperSubstantial claim - Findingown data
Primary health care workers reported the possibility of remote supervision of trained health care workers as a potential benefit of using the app.
“A number of potential benefits have been reported by primary health care workers in using the app which included: (1) minimization of the barriers related to low detection of mental health disorders in primary care; (2) possibility of remote supervision of the trained health care workers;”
Quote in the paperNot a substantial claim - Findingreasoning
Internet connectivity was available in most of the health facilities, particularly in Chitwan district, due to provision of online recording and reporting of routine data through mobile app.
“Due to the provision of online recording and reporting of the routine data such as Health Management Information System (HMIS), Electronic Immunization Reporting System (EIRS), and the Integrated Management of Newborn and Childhood Illness (IMNCI) through mobile app, internet connectivity was available in most of the health facilities, particularly in Chitwan district.”
Quote in the paperNot a substantial claim - Findingown data
Several health workers (n=27) reported that they use clinical decision support apps (e.g. UpToDate and Medscape) when they require information during clinical practice.
“Several health workers (n = 27) also reported that they use clinical decision support apps (e.g. UpToDate and Medscape) when they require information during clinical practice.”
Quote in the paperNot a substantial claim - Findingown data
Primary health care workers reported that using the app could minimize barriers related to low detection of mental health disorders in primary care.
“A number of potential benefits have been reported by primary health care workers in using the app which included: (1) minimization of the barriers related to low detection of mental health disorders in primary care;”
Quote in the paperSubstantial claim - Findingown data
Most (n=41) health workers owned a smart phone for phone calls, browsing the internet for entertainment, and searching for information required for clinical case management.
“Most (n = 41) health workers owned a smart phone for phone calls, browse the internet for entertainment and to search for information required for clinical case management whenever they experienced confusion”
Quote in the paperSubstantial claim - Findingown data
Some health workers (n=4) stated that they would not need to memorize the protocols if included in the mobile phone app.
“Some health workers (n = 4) stated that they would not need to memorize the protocols if included in the mobile phone app.”
Quote in the paperNot a substantial claim - Findingown data
Health workers reported that having the app in the mobile phone makes it accessible from anywhere and anytime.
“Health workers pointed (n = 7) out that having the app in the mobile phone makes it accessible from anywhere and anytime.”
Quote in the paperNot a substantial claim - Findingown data
The majority of participants shared that some older health workers may have limited experiences with smart phones or tablets, and therefore may find it difficult to operate the mobile app-based clinical guidelines.
“the majority of the participants shared that some older (aged) health workers may have limited experiences with smart phones or tablets, and therefore they may find it difficult to operate the mobile app based clinical guidelines.”
Quote in the paperNot a substantial claim - Findingown data
Most health workers who participated in the study reported high level of interest, positive attitude and motivation in using mobile app-based clinical guideline to support mental health treatment.
“Most of the health workers who participated in the study reported high level of interest, positive attitude and motivation in using mobile app-based clinical guideline to support mental health treatment.”
- Also stated in: § Conclusion · plain
“Most of the health workers participated in the study found to be highly interested and motivated in using mobile app-based clinical guides for detection and treatment of mental disorders in primary care.”
Quote in the paperSubstantial claim - Also stated in: § Conclusion · plain
- Findingown data
Additional burden for healthcare workers for entering patients' data in both mobile app and paper-based patients register was an important challenge reported in the study.
“Another important challenge in using mobile app-based clinical guide reported in the study was the additional burden for healthcare workers for entering patients’ data in both mobile app and paper-based patients register.”
Quote in the paperSubstantial claim - Findingown data
Most health workers are experienced in using technology in health care.
“First, the results demonstrated that most of the health workers use android mobile, and are experienced in using technology in health care.”
Quote in the paperSubstantial claim - Findingown data
Limited experience of using digital technology among older health care providers was highlighted as a potential barrier to uptake of mobile app-based clinical guidelines.
“For example, limited experience of using digital technology among older (aged) health care providers was highlighted as a potential barrier to uptake of the mobile app-based clinical guidelines.”
Quote in the paperNot a substantial claim - Premisecitation
The use of mobile technology can help reduce barriers for mental health care such as providers' workload, lack of qualified personnel, geographical and attitudinal barriers to seek treatment.
“The use of mobile technology can help to reduce a number of barriers for mental health care such as providers’ workload, lack of qualified personnel, geographical and attitudinal barriers to seek treatment [19].”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [19] Miralles I, Granell C, Díaz-Sanahuja L, Van Woensel W, Bretón-López J, Mira A, Castilla D, Casteleyn S. Smartphone apps for the treatment of mental disorders: systematic review. JMIR mHealth uHealth. 2020;8(4):e14897. source
Not checked in the free run.
- Premisecitation
Mobile app-based clinical guidelines help improve protocol compliance.
“the available data demonstrates that mobile app-based clinical guidelines help to improve protocol compliance [24–26]”
Quote in the paperSubstantial claim0 of 3 sources checked- cites [24] Gautham M, Iyengar MS, Johnson CW. Mobile phone-based clinical guidance for rural health providers in India. Health Inform J. 2015;21(4):253–66. source
Not checked in the free run.
- cites [25] Tewari A, Kallakuri S, Devarapalli S, Jha V, Patel A, Maulik PK. Process evaluation of the systematic medical appraisal, referral and treatment (SMART) mental health project in rural India. BMC Psychiatry. 2017;17(1):385. source
Not checked in the free run.
- cites [26] Kruse C, Betancourt J, Ortiz S, Valdes Luna SM, Bamrah IK, Segovia N. Barriers to the use of mobile health in improving health outcomes in developing countries: systematic review. J Med Internet Res. 2019;21(10):e13263. source
Not checked in the free run.
- Premisecitation
Due to the scarcity of mental health specialists in many LMICs, task-sharing alone may not be adequate to close the substantial mental health treatment gap.
“However, due to the scarcity of mental health specialists in many LMICs, this approach alone may not be adequate to close the substantial mental health treatment gap [17].”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [17] Saxena S, Thornicroft G, Knapp M, Whiteford H. Resources for mental health: scarcity, inequity, and inefficiency. Lancet (London, England). 2007;370(9590):878–89. source
Not checked in the free run.
- Premisecitation
There is a huge gap between the number of individuals who need mental health care and those who receive treatment, despite the availability of effective treatments for mental illness.
“Despite the availability of effective treatments for mental illness, there is a huge gap between the number of individuals who need mental health care, and those who receive treatment.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [1] Evans-Lacko S, Aguilar-Gaxiola S, Al-Hamzawi A, Alonso J, Benjet C, Bruffaerts R, Chiu WT, Florescu S, de Girolamo G, Gureje O, et al. Socio-economic variations in the mental health treatment gap for people with anxiety, mood, and substance use disorders: results from the WHO World Mental Health (WMH) surveys. Psychol Med. 2018;48(9):1560–71. source
Not checked in the free run.
- Premisecitation
The mhGAP-IG has been found to be effective in offering basic mental health services through primary health care systems.
“The mhGAP-IG has been found to be effective in offering basic mental health services through primary health care systems [15, 16].”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [15] Dua T, Barbui C, Clark N, Fleischmann A, Poznyak V, van Ommeren M, Yasamy MT, Ayuso-Mateos JL, Birbeck GL, Drummond C, et al. Evidence-based guidelines for mental, neurological, and substance use disorders in low- and middle-income countries: summary of WHO recommendations. PLoS Med. 2011;8(11):e1001122. source
Not checked in the free run.
- cites [16] Keynejad RC, Dua T, Barbui C, Thornicroft G. WHO Mental Health Gap Action Programme (mhGAP) Intervention Guide: a systematic review of evidence from low and middle-income countries. Evidence-based Mental Health. 2018;21(1):30–4. source
Not checked in the free run.
- Premisecitation
Mobile app-based clinical guidelines can facilitate task-shifting.
“and can facilitate task-shifting, and increase health workers morale [25, 27].”
Quote in the paperSubstantial claim0 of 2 sources checked- cites [25] Tewari A, Kallakuri S, Devarapalli S, Jha V, Patel A, Maulik PK. Process evaluation of the systematic medical appraisal, referral and treatment (SMART) mental health project in rural India. BMC Psychiatry. 2017;17(1):385. source
Not checked in the free run.
- cites [27] Chang LW, Kagaayi J, Arem H, Nakigozi G, Ssempijja V, Serwadda D, Quinn TC, Gray RH, Bollinger RC, Reynolds SJ. Impact of a mHealth intervention for peer health workers on AIDS care in rural Uganda: a mixed methods evaluation of a cluster-randomized trial. AIDS Behav. 2011;15(8):1776–84. source
Not checked in the free run.
- Premisereasoning
None of the previous studies in Nepal has attempted to assess the feasibility of an app-based decision aid for mental health diagnoses in primary care.
“None of these studies has attempted to assess the feasibility of an app-based decision aid for mental health diagnoses in primary care.”
Quote in the paperSubstantial claim - Interpretationreasoning
Mobile app-based mhGAP-IG could be a viable and effective strategy in scaling-up of primary care based mental health services throughout Nepal.
“As mobile technologies and internet facilities are increasingly expanded to the rural areas of Nepal; mobile app-based mhGAP-IG could be a viable and effective strategy in scaling -up of the primary care based mental health services throughout the country.”
Quote in the paperSubstantial claim- Rests on an assumption: Mobile technologies and internet facilities are increasingly expanded to rural areas of Nepal.
- Premisereasoning
Few studies have assessed the feasibility and effectiveness of the application of mobile technology in health care delivery within Nepal.
“However, few studies have assessed the feasibility and effectiveness of the application of mobile technology in health care delivery within the country.”
Quote in the paperSubstantial claim - Premisecitation
The mhGAP-IG was adapted, evaluated and scaled-up in Nepal in previous work.
“This study builds on our previous work in Nepal where the mhGAP-IG was adapted, evaluated and scaled-up [36, 37].”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [36] Jordans MJD, Luitel NP, Kohrt BA, Rathod SD, Garman EC, De Silva M, Komproe IH, Patel V, Lund C. Community-, facility-, and individual-level outcomes of a district mental healthcare plan in a low-resource setting in Nepal: a population-based evaluation. PLoS Med. 2019;16(2):e1002748. source
Not checked in the free run.
- cites [37] Luitel NP, Breuer E, Adhikari A, Kohrt BA, Lund C, Komproe IH, Jordans MJD. Process evaluation of a district mental healthcare plan in Nepal: a mixed-methods case study. BJPsych Open. 2020;6(4):e77. source
Not checked in the free run.
- Premisecitation
Previous studies found that one-time mental health training to primary healthcare workers was insufficient to improve performance.
“Lastly, our previous studies found that one-time mental health training to primary healthcare workers was insufficient to improve performance [36] and regular supervision and mentoring from the mental health specialists was necessary to see improvement.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [36] Jordans MJD, Luitel NP, Kohrt BA, Rathod SD, Garman EC, De Silva M, Komproe IH, Patel V, Lund C. Community-, facility-, and individual-level outcomes of a district mental healthcare plan in a low-resource setting in Nepal: a population-based evaluation. PLoS Med. 2019;16(2):e1002748. source
Not checked in the free run.
- Premisecitation
Studies in Nepal demonstrated limited uptake of mental illness detection strategies among community health volunteers.
“There have also been studies in Nepal that demonstrated limited uptake of mental illness detection strategies among community health volunteers [34].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [34] Bhardwaj A, Subba P, Rai S, Bhat C, Ghimire R, Jordans MJD, Green E, Vasudevan L, Kohrt BA. Lessons learned through piloting a community-based SMS referral system for common mental health disorders used by female community health volunteers in rural Nepal. BMC Res Notes. 2020;13(1):309. source
Not checked in the free run.
- Interpretationreasoning
Mobile app-based clinical guide may require less technical persons for its day-to-day operation compared to the telemedicine system.
“Although, there are no systematic data on cost-effectiveness of telemedicine system [53]; mobile app-based clinical guide may require less technical persons for its day-to-day operation compared to the telemedicine system.”
Quote in the paperSubstantial claim - Interpretationreasoning
If privacy and confidentiality of patient data are not maintained appropriately, patients may not be comfortable in sharing their personal information.
“If the privacy and confidentiality of patient data are not maintained appropriately patients may not be comfortable in sharing their personal information.”
Quote in the paperNot a substantial claim - Interpretationown data
Use of mobile app-based clinical guidelines is not without barriers, as demonstrated by this study.
“However, use of such technology is not without barriers, as demonstrated by this study.”
Quote in the paperSubstantial claim - Interpretationreasoning
Considering the high workload of primary health workers in Nepal, they might be less motivated in using mobile app if patients' data and clinical notes are to be entered in both patients' domains.
“Considering the high workload of primary health workers in Nepal, they might be less motivated in using mobile app if patients’ data and clinical notes are to be entered in both patients’ domains.”
Quote in the paperSubstantial claim- Rests on an assumption: Primary health workers in Nepal have a high workload.
- Premisecitation
Regular supervision and mentoring from mental health specialists was necessary to see improvement.
“Lastly, our previous studies found that one-time mental health training to primary healthcare workers was insufficient to improve performance [36] and regular supervision and mentoring from the mental health specialists was necessary to see improvement.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [36] Jordans MJD, Luitel NP, Kohrt BA, Rathod SD, Garman EC, De Silva M, Komproe IH, Patel V, Lund C. Community-, facility-, and individual-level outcomes of a district mental healthcare plan in a low-resource setting in Nepal: a population-based evaluation. PLoS Med. 2019;16(2):e1002748. source
Not checked in the free run.
- Premisecitation
Telemedicine services in rural districts of Nepal were reported not effective due to lack of information technology infrastructure and competent technical person to operate the system in the rural hospital.
“However, it has been reported that these services were not effective due to lack of information technology infrastructure, and competent technical person to operate the system in the rural hospital [33].”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [33] Bhatta R, Aryal K, Ellingsen G. Opportunities and challenges of a rural-telemedicine program in Nepal. J Nepal Health Res Counc. 2015;13(30):149.
Not checked in the free run.
- Premisecitation
A pilot study of m-health application in multidrug-resistant tuberculosis (MDR-TB) program in South Africa reported very poor uptake of m-health application despite health workers' positive response towards m-health.
“These results are also supported by a pilot study of m-health application in multidrug-resistant tuberculosis (MDR-TB) program in South Africa, where a very poor uptake of m-health application was reported despite health workers’ positive response towards m-health [49].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [49] Chaiyachati KH, Loveday M, Lorenz S, Lesh N, Larkan LM, Cinti S, Friedland GH, Haberer JE. A pilot study of an mHealth application for healthcare workers: poor uptake despite high reported acceptability at a rural South African community-based MDR-TB treatment program. PLoS ONE. 2013;8(5):e64662. source
Not checked in the free run.
- Premisecitation
The authors' previous project created an innovative approach of supervision, 'psychiatric case conference', where trained health care workers were invited to a specific venue to address their difficulties in assessment, detection and management of mental health disorder.
“Our previous project created an innovative approach of supervision, “psychiatric case conference”, where trained health care workers were invited to a specific venue to address their difficulties in assessment, detection and management of mental health disorder [54].”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [54] WHO. mhGAP operations manual: mental health Gap Action Programme (mhGAP). Geneva: World Health Organization; 2018.
Not checked in the free run.
- Interpretationreasoning
m-health could be an appropriate and effective strategy to provide basic mental health services in remote districts where both specialists' mental health services and technical expertise are not present.
“Therefore, m-health could be an appropriate and effective strategy to provide basic mental health services in the remote districts where both specialists’ mental health services and technical expertise are not present.”
Quote in the paperNot a substantial claim - Interpretationreasoning
Using mobile app-based clinical guide could be a viable and effective strategy to improve detection, diagnosis and treatment of mental health disorders in primary healthcare.
“As the correct detection of mental health disorders is an important indicators for initiating a minimally accurate treatment; therefore, using mobile app-based clinical guide could be a viable and effective strategy to improve detection, diagnosis and treatment of mental health disorders in primary healthcare.”
Quote in the paperSubstantial claim
- Classified as probably not a substantial claim. 60
- May combine two claims. 23
- The quote only partly states this claim. 1
Probably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers stated that due to limited consultation time, there might be a possibility of having incorrect patients data collected in the app during rushed time.
“They also stated that due to limited consultation time, there might be a possibility of having incorrect patients data collected in the app during rushed time.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataThe study participants reported that the app could increase patients' trust in the treatment.
“increasing patients’ trust in the treatment”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataThe study participants reported that the app could enable remote supervision.
“enabling remote supervision”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers recommended that the app need to be able to work in offline mode because some remote health facilities lack reliable internet connection.
“As some of the remote health facilities lack reliable internet connection, they also recommended that the app need to be able to work in offline mode.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers suggested that the app should use short and simple sentences.
“Short and simple sentences with large font size”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Findingnone givenHealth workers reported that dropout rate of patients receiving mental health treatment in primary care is relatively higher than general healthcare.
“Health workers reported that dropout rate of patients receiving mental health treatment in primary care is relatively higher than general healthcare.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown dataSeveral participants (n=4) articulated that because the general public is exposed to the latest technology, when used for treatment some patients may trust the treatment provided to them, which in turn may increase the chance of treatment adherence.
“Several participants (n = 4) also articulated that because the general public is also exposed to the latest technology, when used for treatment some patients may trust the treatment provided to them, which in turn may increase the chance of treatment adherence.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim. May combine two claims.
Findingown dataHealth care workers reported being often confident in making diagnosis for straightforward cases of depression but found it difficult to diagnose patients presenting with co-morbid symptoms, e.g., depression with psychotic symptoms.
“They shared that they are often confident in making diagnosis for ‘straightforward cases’ of depression, but found it difficult to diagnose patients presenting with co-morbid symptoms, e.g. depression with psychotic symptoms.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers suggested that the app should include a clinical data recording system.
“Inclusion of patient record system in the app”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth care workers highlighted compatibility of the app with both Android and iOS operating systems as important for incorporation into working practices.
“Compatibility of the app was highlighted as another important aspect of its incorporation into working practices. As health care workers often use their personal mobile phones to access apps for work, it is imperative that apps compatible with both Android and iOS operating systems.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers reported that pictures and videos could be useful demonstration materials to deliver psychosocial interventions.
“They reported that the pictures and videos could be useful demonstration materials to deliver psychosocial interventions.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers suggested that the app should have minimal typing options.
“Minimal typing function”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
FindingreasoningParticipants proposed that the app should have fewer typing features and that pre-defined responses would be helpful to reduce time spent entering information and maintain accuracy of patients' data.
“Therefore participants proposed that the app should have fewer typing features and that pre-defined responses would be helpful to reduce the time spent entering information and maintaining the accuracy of the patients' data.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataThe step-by-step functionality of the original mhGAP-IG app was considered very helpful, especially for health care workers with limited experience in mental health case management.
“As a result, the step by step functionality of the original mhGAP-IG app was considered to be very helpful, especially for health care workers with limited experience in mental health case management.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers reported that the app would remove the need to carry a cumbersome paper version of the guidance which could be easily misplaced.
“This would remove the need to carry a cumbersome paper version of the guidance which could be easily misplaced.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers reported that the app might be very helpful to access patients' medical records when patients forget or lose their OPD card or medical reports.
“Health workers reported that many patients forget to bring their Out Patient Department (OPD) card (i.e. clinical notes) in the follow-up visits, or sometimes even lose their medical reports; app might be very helpful to access patients’ medical records.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataHealth care workers in the study reported preferring phone calls over text messages because making phone calls is easier than sending text messages, even though message services are cheaper.
“They reported that they prefer making phone calls more often even though message service are much cheaper because making phone calls is easier than sending text messages.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers suggested that the app content should be available in Nepali language.
“Content in both English and Nepali languages”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataSome health workers endorsed including pictures of Community Informants Detection Tools (CIDT) for assessment and videos of psychosocial intervention.
“Some of the health workers also endorsed including the pictures of Community Informants Detection Tools (CIDT), a vignette-based tool for pro-active case detection of people with priority mental disorders [44], for assessment, and videos of psychosocial intervention.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown dataA few health workers put forward that when using the app in front of patients, other patients' records would also be visible to them, which may break confidentiality.
“a few health workers also put forward that when using the app in front of the patients, other patients’ record would also be visible to them, which may break the confidentiality.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Findingnone givenHealth care workers often use their personal mobile phones to access apps for work.
“As health care workers often use their personal mobile phones to access apps for work”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
FindingreasoningHealth workers recommended a messaging feature through the app for improving treatment adherence among patients receiving mental health services.
“Therefore, health workers recommended messaging feature through the app for improving treatment adherence among patients receiving mental health services.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Findingown dataThe study participants reported that the app could help in bringing uniformity in diagnosis and management of mental disorders across all health facilities.
“The study participants reported that the app could help in bringing uniformity in diagnosis and management of mental disorders across all health facilities”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers suggested that the app should allow offline functions.
“Offline function”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataAlmost every health worker reported that their pre-service training was taught in Nepali medium.
“Almost every health worker reported that their pre-service training was taught in Nepali medium (Nepali language).”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataMedical officers found the e-mhGAP prototype easy to use whereas the paramedics required a lot of support and guidance, as validated by observations during data collection.
“These results were also validated by our observations during the data collection, where medical officers found the e-mhGAP prototype easy to use whereas the paramedics required lot of support and guidance.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers suggested that the app should include suggestive diagnosis and treatment options.
“Suggestive diagnosis and treatment after entering the symptoms of a particular disorder”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim. May combine two claims.
Findingown dataHealth workers reported that patients may feel that health workers are not paying attention to their concerns if they use the app during consultation, which may obstruct rapport building.
“They reported that patients may feel that health workers are not paying attention to their concerns if they use the app during consultation, which may obstruct rapport building”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers suggested that the app should have large font size.
“Short and simple sentences with large font size”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown dataHealth workers reported that entering patients' data and clinical notes in the app during consultation might take longer time, and may not be possible during high number of patient clinic appointments.
“Health workers reported that entering patients’ data and clinical notes in the app during consultation might take longer time, and it also may not be possible during high number of patient clinic appointments.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataSome health workers suggested a data sharing feature for sharing patients' data to supervisors for remote supervision.
“In addition, some of the health workers also suggested a data sharing feature for sharing patients’ data to the supervisors in order to use in the remote supervision.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Findingown dataPrimary health care workers reported an increase in treatment coverage of mental health services from primary care as a potential benefit of using the app.
“A number of potential benefits have been reported by primary health care workers in using the app which included: (1) minimization of the barriers related to low detection of mental health disorders in primary care; (2) possibility of remote supervision of the trained health care workers; (3) increase in the treatment coverage of mental health services from primary care;”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataA few participants (n=5) reported that the app might be much easier and appropriate for medical officers in comparison to paramedics because of the higher level of education of medical officers.
“A few participants (n = 5) also reported that the app might be much easier and appropriate for medical officers in comparison to paramedics (a healthcare worker who has undertaken 18 months to 3 years training) because of the higher level of education of medical officers.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers suggested that the app should include other relevant reference material (e.g. videos of psychosocial support, deep breathing exercise).
“Inclusion of other relevant reference material (e.g. videos of psychosocial support, deep breathing exercise) in the app”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth workers suggested that the app should send reminder messages to patients about follow-up appointments.
“Send reminder messages to the patients about the follow-up appointments”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown dataHealth care workers had a concern about the storage space the app will take on the phone and recommended that the app should take minimal memory space.
“Additionally, health care workers also had a concern about the storage space that the app will take in the phone. Due to limited storage space of some mobile devices, health workers also recommended that the app should take minimal memory space.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown dataHealth workers suggested that large font size and short sentences will make the app easily readable and will not take up longer time for health care workers when reading the app-based guideline in OPD.
“Furthermore, the large font size and short sentences as these will make it easily readable and will not take up longer time for health care workers when reading the app based guideline in Outpatient Department (OPD).”
Quote in the paperNot a substantial claimThe quote only partly states this claim.
Findingown dataMost health workers use Android mobile.
“First, the results demonstrated that most of the health workers use android mobile, and are experienced in using technology in health care.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataHealth care workers suggested collection of patients' socio-demographic and clinical data as a feature in the app-based clinical guide.
“One of the features in the app-based clinical guide suggested by the health care workers is collection of patients’ socio-demographic and clinical data which can also be used by a mental health specialist or clinical mentoring and supervision of the trained health workers remotely.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataPotential distraction in communication between patients and health workers, and breaking confidentiality of patients' data, were barriers and risk factors in using mobile app-based clinical guidelines identified in the study.
“Other barriers and risk factors in using mobile app-based clinical guidelines identified in our study were potential distraction in the communication between patients and health workers, and breaking confidentiality of the patients’ data.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationThe most common barriers for mental health care utilization include low perceived needs, stigma and discrimination associated with mental illness, inability to afford the treatment cost, poor identification and referral system, and shortage of human resources.
“The most common barriers for mental health care utilization include low perceived needs, stigma and discrimination associated with mental illness, inability to afford the treatment cost, poor identification and referral system, and shortage of human resources [4–10].”
Quote in the paperNot a substantial claim0 of 7 sources checked- cites [4] Demyttenaere K, Bruffaerts R, Posada-Villa J, Gasquet I, Kovess V, Lepine JP, Angermeyer MC, Bernert S, de Girolamo G, Morosini P. Prevalence, severity, and unmet need for treatment of mental disorders in the World Health Organization World Mental Health Surveys. JAMA J Am Med Assoc. 2004;291(21):2581. source
Not checked in the free run.
- cites [5] Edlund MJ, Unutzer J, Curran GM. Perceived need for alcohol, drug, and mental health treatment. Soc Psychiatry Psychiatr Epidemiol. 2006;41(6):480–7. source
Not checked in the free run.
- cites [6] Saraceno B, van Ommeren M, Batniji R, Cohen A, Gureje O, Mahoney J, Sridhar D, Underhill C. Barriers to improvement of mental health services in low-income and middle-income countries. Lancet (London, England). 2007;370(9593):1164–74. source
Not checked in the free run.
- cites [7] Shidhaye R, Kermode M. Stigma and discrimination as a barrier to mental health service utilization in India. Int Health. 2013;5(1):6–8. source
Not checked in the free run.
- cites [8] van Beljouw I, Verhaak P, Prins M, Cuijpers P, Penninx B, Bensing J. Reasons and determinants for not receiving treatment for common mental disorders. Psychiatr Serv (Washington, DC). 2010;61(3):250–7. source
Not checked in the free run.
- cites [9] Murphy A, Chikovani I, Uchaneishvili M, Makhashvili N, Roberts B. Barriers to mental health care utilization among internally displaced persons in the republic of Georgia: a rapid appraisal study. BMC Health Serv Res. 2018;18(1):306. source
Not checked in the free run.
- cites [10] Ali SH, Agyapong VIO. Barriers to mental health service utilisation in Sudan—perspectives of carers and psychiatrists. BMC Health Serv Res. 2016;16:31. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
Premisecitation86.3% of people with anxiety, mood or substance disorders in low or middle-income countries (LMICs) received no treatment in the past 12 months.
“The recent World Health Organization (WHO) World Mental Health Survey initiative reported that 86.3% of people with anxiety, mood or substance disorders in low or middle-income countries (LMICs) received no treatment in the past 12 months [1].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [1] Evans-Lacko S, Aguilar-Gaxiola S, Al-Hamzawi A, Alonso J, Benjet C, Bruffaerts R, Chiu WT, Florescu S, de Girolamo G, Gureje O, et al. Socio-economic variations in the mental health treatment gap for people with anxiety, mood, and substance use disorders: results from the WHO World Mental Health (WMH) surveys. Psychol Med. 2018;48(9):1560–71. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationAmong people who do receive treatment, many receive inadequate treatment.
“Among people who do receive treatment, many receive inadequate treatment [2].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [2] Wang PS, Aguilar-Gaxiola S, Alonso J, Angermeyer MC, Borges G, Bromet EJ, Bruffaerts R, de Girolamo G, de Graaf R, Gureje O, et al. Use of mental health services for anxiety, mood, and substance disorders in 17 countries in the WHO world mental health surveys. Lancet (London, England). 2007;370(9590):841–50. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationOnly 1-in-27 people living with major depressive disorder in LMICs receives minimally adequate treatment.
“a recent study conducted in 21 countries found that only 1-in-27 people living with major depressive disorder in LMICs receives minimally adequate treatment [3].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [3] Thornicroft G, Chatterji S, Evans-Lacko S, Gruber M, Sampson N, Aguilar-Gaxiola S, Al-Hamzawi A, Alonso J, Andrade L, Borges G, et al. Undertreatment of people with major depressive disorder in 21 countries. Br J Psychiatry. 2017;210(2):119–24. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenThe codes identified by each researcher were discussed with other members of the research team and differences were finalized in consensus.
“The codes identified by each researcher were discussed further with other members of the research team and the differences in the codes of two researchers were finalized in consensus.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationMobile app-based clinical guidelines can increase health workers morale.
“and can facilitate task-shifting, and increase health workers morale [25, 27].”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [25] Tewari A, Kallakuri S, Devarapalli S, Jha V, Patel A, Maulik PK. Process evaluation of the systematic medical appraisal, referral and treatment (SMART) mental health project in rural India. BMC Psychiatry. 2017;17(1):385. source
Not checked in the free run.
- cites [27] Chang LW, Kagaayi J, Arem H, Nakigozi G, Ssempijja V, Serwadda D, Quinn TC, Gray RH, Bollinger RC, Reynolds SJ. Impact of a mHealth intervention for peer health workers on AIDS care in rural Uganda: a mixed methods evaluation of a cluster-randomized trial. AIDS Behav. 2011;15(8):1776–84. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductnone givenThe transcripts were read by two researchers independently to familiarize themselves with the data and generate initial codes.
“The transcripts were all printed and thoroughly read by two researchers independently to familiarize themselves with the data, and generate initial codes.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationIn Nepal, the number of mobile device contracts (27.85 million in 2020) is more than the total population of the country (26.49 million).
“In Nepal, the number of mobile device contracts (i.e. 27.85 million in 2020) is more than the total population of the country (i.e. 26.49 million) [29].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [29] Rijal P. Mobile subscriptions outnumber population. Kathmandu: Kantipur Publication; 2016.
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenThe interview guides were pilot-tested with two primary healthcare workers in Chitwan prior to the main study.
“The interview guides were pilot-tested with two primary healthcare workers in Chitwan prior to the main study.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenThe analysis and interpretation of the data were conducted by the same two researchers together.
“Finally, the analysis and interpretation of the data were conducted by the same two researchers together.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
PremisecitationThere are many potential barriers to implement m-Health solutions, including suitability and acceptability to both healthcare worker and service user.
“Despite these benefits, there are many potential barriers to implement m-Health solution, including suitability and acceptability to both healthcare worker and service user [26].”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [26] Kruse C, Betancourt J, Ortiz S, Valdes Luna SM, Bamrah IK, Segovia N. Barriers to the use of mobile health in improving health outcomes in developing countries: systematic review. J Med Internet Res. 2019;21(10):e13263. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationA similar advantage of m-health interventions was reported in a study conducted in Uganda and in a systematic review of the feasibility and effectiveness of m-health strategies in LMICs.
“A similar advantage of m-health interventions was also reported in a study conducted in Uganda [27], and in a systematic review of the feasibility and effectiveness of m-health strategies in LMICs [45].”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [27] Chang LW, Kagaayi J, Arem H, Nakigozi G, Ssempijja V, Serwadda D, Quinn TC, Gray RH, Bollinger RC, Reynolds SJ. Impact of a mHealth intervention for peer health workers on AIDS care in rural Uganda: a mixed methods evaluation of a cluster-randomized trial. AIDS Behav. 2011;15(8):1776–84. source
Not checked in the free run.
- cites [45] Agarwal S, Perry HB, Long LA, Labrique AB. Evidence on feasibility and effective use of mHealth strategies by frontline health workers in developing countries: systematic review. Trop Med Int Health TM & IH. 2015;20(8):1003–14. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationDeveloping a mobile app-based clinical guide using Human Centered Design may result in more engaging interventions.
“Developing a mobile app-based clinical guide using Human Centered Design (HCD, or user-centered design) may result in more engaging interventions as HCD actively include concerned stakeholders in the process of intervention development using cutting-edge methods to optimize for end-users and provide a solution for key problems that are being addressed [28].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [28] IDEO. The field guide to human-centered design. Palo Alto: IDEO; 2015.
Not checked in the free run.
May combine two claims.
InterpretationreasoningThis approach could be a viable and effective strategy in building clinical capacity of primary health care providers in mental health care in Nepal.
“This approach, therefore, could be a viable and effective strategy in building clinical capacity of primary health care providers in mental health care in Nepal.”
Quote in the paperNot a substantial claimMay combine two claims.
PremisecitationA review of available statistics and evidence of smartphone use among elderly people demonstrated that they use a smartphone for making calls but rarely use downloaded apps.
“Similarly, our results also support the findings of the review of available statistics and evidence of smartphone use among elderly people which demonstrated that they use a smartphone for making calls but rarely did they utilized downloaded apps [47].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [47] Berenguer A, Goncalves J, Hosio S, Ferreira D, Anagnostopoulos D, Kostakos V. Are smartphones ubiquitous?: An in-depth survey of smartphone adoption by seniors. IEEE Consum Electron Mag. 2017;6(1):104–10. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationPsychiatric case conferences were found to be effective and were appreciated by trained health care workers.
“Although, the psychiatric case conferences were found to be effective and were also appreciated by the trained health care workers [37], this approach requires physical presence of both mental health specialists and primary health care workers.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [37] Luitel NP, Breuer E, Adhikari A, Kohrt BA, Lund C, Komproe IH, Jordans MJD. Process evaluation of a district mental healthcare plan in Nepal: a mixed-methods case study. BJPsych Open. 2020;6(4):e77. source
Not checked in the free run.
May combine two claims.
PremisecitationIn the authors' recent study among the same health care workers in Chitwan, detection rates of depression and alcohol use disorder in primary care increased significantly (15.5 points for depression and 58.9 points for AUD) after introduction of mhGAP-based training, but reduced substantially (10.2 points increase for depression and 12.1 points for AUD) 2 years after training.
“In our recent study among the same health care workers in Chitwan, the detection rates of depression and alcohol use disorder in primary care increased significantly (i.e.15.5 points for depression and 58.9 points for AUD) after the introduction of the mhGAP-based training; however, the rates reduced substantially (i.e. 10.2 points increase for depression and 12.1 points for AUD) 2 years after the”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [36] Jordans MJD, Luitel NP, Kohrt BA, Rathod SD, Garman EC, De Silva M, Komproe IH, Patel V, Lund C. Community-, facility-, and individual-level outcomes of a district mental healthcare plan in a low-resource setting in Nepal: a population-based evaluation. PLoS Med. 2019;16(2):e1002748. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationA systematic review on the feasibility and effectiveness of m-Health strategies for frontline health workers in LMICs reported that if adequate training is provided to frontline workers, they can easily learn the technology for improving the services they provide.
“A systematic review on the feasibility and effectiveness of m-Health strategies for frontline health workers in LMICs reported that if adequate training is provided to the frontline workers, they can easily learn the technology for improving the services they provide [45].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [45] Agarwal S, Perry HB, Long LA, Labrique AB. Evidence on feasibility and effective use of mHealth strategies by frontline health workers in developing countries: systematic review. Trop Med Int Health TM & IH. 2015;20(8):1003–14. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationA pilot programme in rural Nepal reported that community health workers can collect health surveillance data accurately using mobile technology if they are trained adequately.
“A pilot programme in rural Nepal which tested the feasibility of using mobile phones for collecting health surveillance data reported that community health workers can collect health surveillance data accurately using mobile technology if they are trained adequately [31].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [31] Meyers DJ, Filkins M, Bangura AH, Sharma R, Baruwal A, Pande S, Halliday S, Schwarz D, Schwarz RK, Maru SRD. Management challenges in mHealth: failures of a mobile community health worker surveillance programme in rural Nepal. BMJ Innov. 2017;3(1):19–25. source
Not checked in the free run.
May combine two claims.
InterpretationreasoningThe study was conducted in two districts, Chitwan and Ramechhap, and therefore the results may not be generalizable to all health workers in Nepal.
“First, the study was conducted in two districts namely Chitwan and Ramechhap; therefore, the results may not be generalizable to all health workers in Nepal.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationAbout half of the study population in the US national survey had concerns about privacy and security of their medical records.
“About half of the study population in the US national survey had concerns about privacy and security of their medical records [50].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [50] Patel V, Hughes P, Barker W, Moon L. Trends in individuals’ perceptions regarding privacy and security of medical records and exchange of health information: 2012–2014. ONC Data Brief, no. 33. Washington: Office of the National Coordinator for Health Information Technology; 2016.
Not checked in the free run.
Classified as probably not a substantial claim.
Interpretationown dataThe key features and functions suggested by health workers (suggestive diagnosis and treatment options, patients' data recording system, messaging, and offline functions) are instrumental to inform the design of the app.
“The key features and functions suggested by the health workers in the mobile app-based clinical guides, i.e. suggestive diagnosis and treatment options, patients’ data recording system, messaging, and offline functions, are instrumental to inform the design of the app.”
Quote in the paperSubstantial claimMay combine two claims.
PremisecitationThe mhGAP-IG based district mental health care plan was effective in improving treatment coverage, accurate detection of mental disorders, initiation of minimally adequate treatment in primary care, and positive clinical outcomes in Nepal.
“The mhGAP-IG based district mental health care plan was also effective in improving treatment coverage, accurate detection of mental disorders and initiation of minimally adequate treatment in primary care, and positive clinical outcomes in Nepal [36].”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [36] Jordans MJD, Luitel NP, Kohrt BA, Rathod SD, Garman EC, De Silva M, Komproe IH, Patel V, Lund C. Community-, facility-, and individual-level outcomes of a district mental healthcare plan in a low-resource setting in Nepal: a population-based evaluation. PLoS Med. 2019;16(2):e1002748. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationA study in Ethiopia reported that health care providers who did not have previous exposure to smartphones and electronic devices were able to use the phones effectively in day-to-day maternal health care service delivery.
“Similarly, a study conducted to assess the feasibility of using smartphones in maternal health care in Ethiopia reported that the health care providers who did not have previous exposure to smart phones and electronic devices were able to use the phones effectively in day-to-day maternal health care service delivery [48].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [48] Medhanyie AA, Little A, Yebyo H, Spigt M, Tadesse K, Blanco R, Dinant GJ. Health workers’ experiences, barriers, preferences and motivating factors in using mHealth forms in Ethiopia. Hum Resour Health. 2015;13:2. source
Not checked in the free run.
May combine two claims.
InterpretationreasoningThe study was conducted with prescribing health workers (health assistants, auxiliary health workers and medical officers), and therefore the results may not represent the opinions of non-prescribing health workers (e.g., nurse and auxiliary nurse midwives).
“Second, the study was conducted with prescribing health workers (i.e. health assistants, auxiliary health workers and medical officers); therefore, the results may not represent the opinions of non-prescribing health workers (e.g. nurse and auxiliary nurse midwives).”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationA study in rural India reported limited familiarity of health care providers with digital technology as a key challenge for delivering depression care.
“For example, a study conducted to assess the acceptability and feasibility of using digital technology in mental health care in rural India also reported limited familiarity of health care providers’ with digital technology as a key challenge for delivering depression care [46].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [46] Muke SS, Shrivastava RD, Mitchell L, Khan A, Murhar V, Tugnawat D, Shidhaye R, Patel V, Naslund JA. Acceptability and feasibility of digital technology for training community health workers to deliver brief psychological treatment for depression in rural India. Asian J Psychiatr. 2019;45:99–106. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationA separate study reported that 50% of patients expressed concerns regarding privacy issues, and 40% felt uncomfortable about providing their personal information to clinicians.
“Similar results have also been reported in a separate study where 50% patients expressed concerns regarding privacy issues, and 40% felt uncomfortable about providing their personal information to clinicians [51].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [51] Dragovic M, Davison S, Morgan VA, Chiu VW, Richards N, Vatskalis T. Validated, easy to use and free’: top three requests for mobile device applications (‘apps’) from mental health consumers and clinicians. Adv Mental Health. 2018. https://doi.org/10.1080/18387357.2018.1557014. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe first version of mhGAP-IG has already been used in more than 100 countries.
“The mobile app-based clinical guideline, which is currently being developed, is based on the second version of the mhGAP-IG [22], the first version has already been used in more than 100 countries [52].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [52] Keynejad R, Dua T, Barbui C, Thornicroft G. WHO Mental Health Gap Action Programme (mhGAP) Intervention Guide: a systematic review of evidence from low and middle-income countries. Evid Based Mental Health 2017; 21:ebmental-2017. source
Not checked in the free run.
Classified as probably not a substantial claim. May combine two claims.
Interpretationown dataCollection of patients' socio-demographic and clinical data can be used by a mental health specialist or clinical mentoring and supervision of trained health workers remotely.
“One of the features in the app-based clinical guide suggested by the health care workers is collection of patients’ socio-demographic and clinical data which can also be used by a mental health specialist or clinical mentoring and supervision of the trained health workers remotely.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
InterpretationcitationIf the mobile app includes a feature of sending reminders to patients for follow-up visits, this could help to minimize the high dropout rate in mental health care.
“Finally, as suggested by health care workers, if the mobile app could include a feature of sending reminders to patients for follow-up visits, this could help to minimize the high dropout rate in mental health care [37].”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [37] Luitel NP, Breuer E, Adhikari A, Kohrt BA, Lund C, Komproe IH, Jordans MJD. Process evaluation of a district mental healthcare plan in Nepal: a mixed-methods case study. BJPsych Open. 2020;6(4):e77. source
Not checked in the free run.
The paper relies on this without support.
End users' interest, motivation and concerns on a mobile app-based clinical guide are important to support the development of the app and its implementation strategy.
“Understanding of the end users’ (i.e. primary healthcare workers) interest, motivation and concerns on a mobile app-based clinical guide is important to support the development of the app and its implementation strategy.”
The authors state this as an assumption.
A m-Health solution will potentially be used in the project setting.
“explore some of the critical assumptions underlying the project (e.g. potential use of a m-Health solution, availability of internet).”
The authors state this as an assumption.
Internet is available in the project setting.
“explore some of the critical assumptions underlying the project (e.g. potential use of a m-Health solution, availability of internet).”
The paper relies on this without support.
Mobile technologies and internet facilities are increasingly expanded to rural areas of Nepal.
“As mobile technologies and internet facilities are increasingly expanded to the rural areas of Nepal”
The paper relies on this without support.
Primary health workers in Nepal have a high workload.
“Considering the high workload of primary health workers in Nepal”
The paper relies on this without support.
Paper forms are not likely to be replaced by electronic forms in the near future in Nepal.
“If paper forms were to be replaced by electronic forms in the near future, health workers might be motivated to use electronic forms without reservation however this is not likely in the context of Nepal.”
The paper relies on this without support.
mhGAP-IG version 1.0 has been translated and adapted in Nepal, and hundreds of primary health care workers have already been trained in mhGAP-IG version 1.0.
“The mhGAP-IG version 1.0 has also been translated and adapted in Nepal, and hundreds of primary health care workers have already been trained in mhGAP-IG version 1.0.”
The paper relies on this without support.
The Ministry of Health in Nepal has developed treatment protocols and training manuals based on mhGAP-IG.
“Moreover, the Ministry of Health in Nepal has developed treatment protocols and training manuals based on the mGAP-IG”
The paper relies on this without support.
The psychiatric case conference approach requires physical presence of both mental health specialists and primary health care workers.
“this approach requires physical presence of both mental health specialists and primary health care workers.”
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Similar to findings in the present study, the prior Nepal study also reported that regular supervision from mental health specialists was an important facilitator of use of mobile technology by frontline healthcare workers [15].
“Similar to findings in the present study, the prior Nepal study also reported that regular supervision from mental health specialists was an important facilitator of use of mobile technology by frontline healthcare workers [15].”
From Perception of providers on use of the WHO mental health Gap Action Programme-Intervention Guide (mhGAP-IG) electronic version and smartphone-based clinical guidance in Nigerian primary care settings (2022) · cites this paper as [15]
The Discussion says regular specialist supervision was necessary to improve primary-care workers’ mental health performance, and the Results (Suggested features and functions in the app) report workers’ interest in using the app for remote supervision. But the Results (Facilitating factors for using app based guideline in clinical practice) identify smartphone familiarity and reliable internet—not regular supervision—as facilitators of app use. (LLM, conf=0.86)
Experimental — accuracy not yet measuredA notable challenge in LMICs pertains to the availability of internet access and sufficient bandwidth.
“A notable challenge in LMICs pertains to the availability of internet access and sufficient bandwidth.”
From A Digital Tool (Technology-Assisted Problem Management Plus) for Lay Health Workers to Address Common Mental Health Disorders: Co-production and Usability Study in Pakistan (2025) · cites this paper as [38]
The Results section, under “Perceived barriers of using the app based clinical guideline” (page unavailable), identifies lack of internet access and poor connectivity at remote health facilities in Nepal as a major barrier. It does not specifically assess bandwidth, and its findings from Nepal do not establish the extent of the challenge across LMICs. (LLM, conf=0.84)
Experimental — accuracy not yet measuredPrimary health care workers in Nepal also saw the possibility for remote supervision as a potential benefit of the mhGAP-IG v2.0 [15].
“Apart from convenience and ease of use, primary health care workers in Nepal also saw the possibility for remote supervision as a potential benefit of the mhGAP-IG v2.0 [15].”
The narrower codes were reviewed against findings from a similarly designed study conducted in Nepal.
“These narrower codes were reviewed against findings from a similarly designed study conducted in Nepal [15].”
A similarly designed study in central Nepal [15] reported that PHCW demonstrated high levels of interest in a mobile app-based clinical guidance (mhGAP-IG v2.0) to support the identification and treatment of mental health disorders.
“For example, a similarly designed study conducted as part of the EMILIA project in central Nepal [15] reported that PHCW demonstrated high levels of interest in a mobile app-based clinical guidance (mhGAP-IG v2.0) to support the identification and treatment of mental health disorders.”
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Cited by
Sorted by citations
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“Addressing this barrier in digital health technologies is imperative, as highlighted both in our study and in a concurrent investigation conducted in Nepal [38,39], advocating for the implementation of interventions that XSL • FO RenderX are independent of internet connectivity.”
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- Authors
- Pokhrel, P., Karmacharya, R., Taylor Salisbury, T., Carswell, K., Kohrt, B. A., Jordans, M. J. D., Lempp, H., Thornicroft, G., & Luitel, N. P.
- Affiliations
- World Health Organization (CH)
- George Washington University (US)
- King's College London (GB)
- Corresponding author
- Luitel, N. P.
- ORCID
- Venue
- BMC Medical Informatics and Decision Making
- Published
- 2021-01-19
- Volume
- 21
- Issue
- 1
- Pages
- 21-21
- ISSN
- 1472-6947 (ISSN-L)
- PMC
- PMC7816321
- OpenAlex
- W3124665699
- Semantic Scholar
- 0ec0604f5be8fbc1734a2e8ffa6961df799a6668
- Cited by
- 55
- References
- 44
- Citations by year
- 2026: 5 · 2025: 10 · 2024: 11 · 2023: 14 · 2022: 13 · 2021: 2
- FWCI
- 11.24
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Locations
- BMC Medical Informatics and Decision Making (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- UvA-DARE (University of Amsterdam) (submittedVersion, other-oa)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Funders
- Medical Research Council (MRC), UK
- Topics
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Keywords
- mobile health apps, clinical guidelines, mental health services, primary care, healthcare worker perceptions, WHO Mental Health Gap Action Programme, feasibility and acceptability, barriers to mental health care, internet access, confidentiality
- MeSH terms
- Health Personnel, Humans, Mental Health, Nepal, Perception, Primary Health Care, Qualitative Research, Mobile Applications
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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