Client preferences affect treatment satisfaction, completion, and clinical outcome: a meta-analysis

Lindhiem, Oliver; Bennett, Charles B.; Trentacosta, Christopher J.; McLear, Caitlin

doi:10.1016/j.cpr.2014.06.002

Cited by 315Psychotherapy Techniques and ApplicationsPatient-Provider Communication in HealthcareMental Health and Patient Involvement

Client preferences affect treatment satisfaction, completion, and clinical outcome: a meta-analysis

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Lindhiem, Oliver, Bennett, Charles B., Trentacosta, Christopher J., McLear, Caitlin·2014·Clinical Psychology Review

DOI 10.1016/j.cpr.2014.06.002PMC PMC4176894

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Abstract

We conducted a meta-analysis on the effects of client preferences on treatment satisfaction, completion, and clinical outcome. Our search of the literature resulted in 34 empirical articles describing 32 unique clinical trials that either randomized some clients to an active choice condition (shared decision making condition or choice of treatment) or assessed client preferences. Clients who were involved in shared decision making, chose a treatment condition, or otherwise received their preferred treatment evidenced higher treatment satisfaction (ESd=.34; p<.001), increased completion rates (ESOR=1.37; ESd=.17; p<.001), and superior clinical outcome (ESd=.15; p<.0001), compared to clients who were not involved in shared decision making, did not choose a treatment condition, or otherwise did not receive their preferred treatment. Although the effect sizes are modest in magnitude, they were generally consistent across several potential moderating variables including study design (preference versus active choice), psychoeducation (informed versus uninformed), setting (inpatient versus outpatient), client diagnosis (mental health versus other), and unit of randomization (client versus provider). Our findings highlight the clinical benefit of assessing client preferences, providing treatment choices when two or more efficacious options are available, and involving clients in treatment-related decisions when treatment options are not available.

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Clients are more likely to experience greater treatment satisfaction, completion rates, and clinical outcomes when provided with a choice in treatment.
“clients are more likely to experience greater treatment satisfaction, completion rates, and clinical outcomes when provided with a choice in treatment”
From A systematic review and meta-analysis of self-guided online acceptance and commitment therapy as a transdiagnostic self-help intervention (2023) · cites this paper as Lindhiem et al., 2014
Taking patients preferences into account has been associated with higher completion of treatment, and higher improvement in clinical outcomes.
“Taking patients preferences into account has been associated with higher completion of treatment, and higher improvement in clinical outcomes (Lindhiem et al., 2014; Swift et al., 2018).”
From Effects of patient-driven iCBT for anxiety in routine primary care and the relation between increased experience of empowerment and outcome: A randomized controlled trial (2021) · cites this paper as Lindhiem et al., 2014

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Patient Perceptions of Telemental Health: Systematic Review of Direct Comparisons to In-Person Psychotherapeutic Treatments
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“42 Because of these considerations, future research must begin to consider the patient’s choice as a contributing factor in both the efficacy and satisfaction associated with treatment delivered via TMH and whether responses to treatment are modulated by one’s match between the desired mode of…”
Comparison of Prolonged Exposure vs Cognitive Processing Therapy for Treatment of Posttraumatic Stress Disorder Among US Veterans
Schnurr, P. P., Chard, K. M., Ruzek, J. I., Chow, B. K., Resick, P. A., Foa, E. B., Marx, B. P., Friedman, M. J., Bovin, M. J., Caudle, K., et al. (2022) · JAMA Network Open · doi:10.1001/jamanetworkopen.2021.36921 · Cited by 195 · see citing works
Association of Patient Treatment Preference With Dropout and Clinical Outcomes in Adult Psychosocial Mental Health Interventions: A Systematic Review and Meta-analysis
Windle, E., Tee, H., Sabitova, A., Jovanovic, N., Priebe, S., & Carr, C. (2020) · JAMA Psychiatry · doi:10.1001/jamapsychiatry.2019.3750 · Cited by 162 · see citing works
Effects of Patient Preferences on Outcomes in the Predictors of Remission in Depression to Individual and Combined Treatments (PReDICT) Study
Dunlop, B. W., Kelley, M. E., Aponte‐Rivera, V., Mletzko, T., Kinkead, B. L., Ritchie, J., Nemeroff, C. B., Craighead, W. E., Mayberg, H. S., & for the PReDICT Team (2017) · American Journal of Psychiatry · doi:10.1176/appi.ajp.2016.16050517 · Cited by 140 · see citing works
“Most randomized trials evaluating the effects of patient preference for medication or psychotherapy treatment have found no effect of preference on treatment efficacy (17), although two meta-analyses that examined the effects of preference across all studies (not limited to randomized trials) found a small effect of b…”
Background
Doubly Randomized Preference Trial of Prolonged Exposure Versus Sertraline for Treatment of PTSD
Zoellner, L. A., Roy-Byrne, P. P., Mavissakalian, M., & Feeny, N. C. (2019) · American Journal of Psychiatry · doi:10.1176/appi.ajp.2018.17090995 · Cited by 125 · see citing works
Reduced stress and inflammatory responsiveness in experienced meditators compared to a matched healthy control group
Rosenkranz, M. A., Lutz, A., Perlman, D. M., Bachhuber, D. R. W., Schuyler, B. S., Maccoon, D., & Davidson, R. (2016) · Psychoneuroendocrinology · doi:10.1016/j.psyneuen.2016.02.013 · Cited by 97 · see citing works
Does the Digital Therapeutic Alliance Exist? Integrative Review
Malouin-Lachance, A., Capolupo, J., Laplante, C., & Hudon, A. (2025) · JMIR Mental Health · doi:10.2196/69294 · Cited by 103 · see citing works
“Task agreement also enables therapists to customize interventions to the client’s preferences and needs, enhancing the therapy’s efficacy and relevance [31].”
A systematic review and meta-analysis of self-guided online acceptance and commitment therapy as a transdiagnostic self-help intervention
Klimczak, K. S., San Miguel, G. G., Mukasa, M. N., Twohig, M. P., & Levin, M. E. (2023) · Cognitive Behaviour Therapy · doi:10.1080/16506073.2023.2178498 · Cited by 88 · see citing works
“This is high-lighted by the finding supported by one meta-analysis that clients are more likely to experience greater treatment satisfaction, completion rates, and clinical outcomes when provided with a choice in treatment (Lindhiem et al., 2014).”
Result
Translational applications of personality science for the conceptualization and treatment of psychopathology.
Lengel, G. J., Helle, A. C., DeShong, H. L., Meyer, N. A., & Mullins‐Sweatt, S. N. (2016) · Clinical Psychology Science and Practice · doi:10.1111/cpsp.12166 · Cited by 87 · see citing works
A Framework and Resources for Shared Decision Making: Opportunities for Improved Physical Therapy Outcomes
Moore, C. L., & Kaplan, S. L. (2018) · Physical Therapy · doi:10.1093/ptj/pzy095 · Cited by 83 · see citing works
A brief, multidimensional measure of clients’ therapy preferences: The Cooper-Norcross Inventory of Preferences (C-NIP)
Cooper, M., & Norcross, J. C. (2015) · International Journal of Clinical and Health Psychology · doi:10.1016/j.ijchp.2015.08.003 · Cited by 82 · see citing works
Effect of Treatment Preference in Randomized Controlled Trials: Systematic Review of the Literature and Meta-Analysis
Delevry, D., & Le, Q. A. (2019) · The Patient - Patient-Centered Outcomes Research · doi:10.1007/s40271-019-00379-6 · Cited by 88 · see citing works
Therapy satisfaction and adherence in patients with relapsing–remitting multiple sclerosis: the THEPA-MS survey
Haase, R., Kullmann, J. S., & Ziemssen, T. (2016) · Therapeutic Advances in Neurological Disorders · doi:10.1177/1756285616634247 · Cited by 77 · see citing works
“Further, it affects health-related decisions, treatment-related behaviours and the impact of treatment outcomes [Lindhiem et al. 2014].”
Background
The next generation of mindfulness-based intervention research: what have we learned and where are we headed?
Rosenkranz, M. A., Dunne, J. D., & Davidson, R. J. (2019) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2018.12.022 · Cited by 81 · see citing works
“Choice is a strong predictor of adherence to and engagement with an intervention [27,28] and effect sizes are typically higher when an intervention is individually initiated, rather than the consequence of random assignment [29].”
Benefits of Sequentially Adding Cognitive-Behavioral Therapy or Antidepressant Medication for Adults With Nonremitting Depression
Dunlop, B. W., LoParo, D., Kinkead, B. L., Mletzko, T., Cole, S. P., Nemeroff, C. B., Mayberg, H. S., & Craighead, W. E. (2019) · American Journal of Psychiatry · doi:10.1176/appi.ajp.2018.18091075 · Cited by 65 · see citing works
“Fifth, patient preferences for a specific treatment modality did not affect outcomes of combination treatment, which is consistent with the small or negligible effects found in comparisons of monotherapy (24, 33) and in meta-analyses (34, 35), although one large trial found that preference exerted a strong effect (36).”
Eye movement desensitization and reprocessing for depression: a systematic review and meta-analysis
Carletto, S., Malandrone, F., Berchialla, P., Oliva, F., Colombi, N., Hase, M., Hofmann, A., & Ostacoli, L. (2021) · European Journal of Psychotraumatology · doi:10.1080/20008198.2021.1894736 · Cited by 60 · see citing works
Classic and non‐classic psychedelics for substance use disorder: A review of their historic, past and current research
Mendes, F. R., Costa, C. D. S., Wiltenburg, V. D., Morales-Lima, G., Fernandes, J. A. B., & Filev, R. (2022) · Addiction Neuroscience · doi:10.1016/j.addicn.2022.100025 · Cited by 59 · see citing works
A Nonrandomized Controlled Trial of Strengths Model Case Management in Hong Kong
Tsoi, E. W. S., Tse, S. S.-K., Yu, C.-H., Chan, S.-K., Wan, E., Wong, S., & Liu, L. (2018) · Research on Social Work Practice · doi:10.1177/1049731518772142 · Cited by 57 · see citing works
Developing a collaborative relationship with clients during the initial sessions of psychotherapy.
Spencer, J., Goode, J., Penix, E. A., Trusty, W. T., & Swift, J. K. (2019) · Psychotherapy · doi:10.1037/pst0000208 · Cited by 58 · see citing works
EMPOWER: Toward the Global Dissemination of Psychosocial Interventions
Patel, V., Naslund, J. A., Wood, S., Patel, A., Chauvin, J. J., Agrawal, R. N., Bhan, A., Joshi, U., Amara, M., Kohrt, B. A., et al. (2022) · FOCUS The Journal of Lifelong Learning in Psychiatry · doi:10.1176/appi.focus.20220042 · Cited by 56 · see citing works
Shared decision making in rheumatology: A scoping review
Morrison, T., Foster, E. L., Dougherty, J., & Barton, J. L. (2022) · Seminars in Arthritis and Rheumatism · doi:10.1016/j.semarthrit.2022.152041 · Cited by 58 · see citing works
Evidence-Based Applications of Combination Psychotherapy and Pharmacotherapy for Depression
Dunlop, B. W. (2016) · FOCUS The Journal of Lifelong Learning in Psychiatry · doi:10.1176/appi.focus.20150042 · Cited by 53 · see citing works
A Feasibility Trial of Power Up: Smartphone App to Support Patient Activation and Shared Decision Making for Mental Health in Young People
Edbrooke-Childs, J., Edridge, C., Averill, P., Delane, L., Hollis, C., Craven, M. P., Martin, K., Feltham, A., Jeremy, G., Deighton, J., et al. (2019) · JMIR mHealth and uHealth · doi:10.2196/11677 · Cited by 39 · see citing works
“Evidence suggests this may have a range of benefits to health and care [6]; for example, a systematic review found that patients were more likely to adhere to treatment when it was in line with their preferences [7,8].”
Barriers and facilitators for treatment-seeking in adults with a depressive or anxiety disorder in a Western-European health care setting: a qualitative study
Waumans, R. C., Muntingh, A., Draisma, S., Huijbregts, K. M. L., van Balkom, A. J. L. M., & Batelaan, N. M. (2022) · BMC Psychiatry · doi:10.1186/s12888-022-03806-5 · Cited by 46 · see citing works
“Former research has shown that therapy adherence, satisfaction with treatment and outcome of treatment are better if therapy is adjusted to patients’ preferences [55].”
Background
Toward Cognitive-Behavioral Therapy for Sexual Minority Women: Voices From Stakeholders and Community Members
Scheer, J. R., Clark, K. A., McConocha, E. M., Wang, K., & Pachankis, J. E. (2022) · Cognitive and Behavioral Practice · doi:10.1016/j.cbpra.2022.02.019 · Cited by 45 · see citing works
Psychotherapy preferences of laypersons and mental health professionals: Whose therapy is it?
Cooper, M., Norcross, J. C., Raymond‐Barker, B., & Hogan, T. P. (2019) · Psychotherapy · doi:10.1037/pst0000226 · Cited by 45 · see citing works
Scale up task-sharing of psychological therapies
Patel, V. (2021) · The Lancet · doi:10.1016/s0140-6736(21)02736-7 · Cited by 44 · see citing works
Patient engagement, involvement, or participation — entrapping concepts in nurse‐patient interactions: A critical discussion
Jerofke‐Owen, T. A., Tobiano, G., & Eldh, A. C. (2022) · Nursing Inquiry · doi:10.1111/nin.12513 · Cited by 42 · see citing works
“…representing experiences and preferences (provided by the individual patient) and the evidence, expertise, and perspective brought by the RN (Blaum et al., 2018; Burman et al., 2013; Lindhiem et al., 2014), and a co-production of knowledge, to suffice a joint venture (Segevall et al., 2021).”
Effect of patient choice in an adaptive sequential randomization trial of treatment for alcohol and cocaine dependence.
McKay, J. R., Drapkin, M. L., Horn, D. H. A. V., Lynch, K. G., Oslin, D. W., DePhilippis, D., Ivey, M. A., & Cacciola, J. S. (2015) · Journal of Consulting and Clinical Psychology · doi:10.1037/a0039534 · Cited by 41 · see citing works
Organizing Psycho-Oncological Care for Cancer Patients: The Patient’s Perspective
Schuit, A. S., Holtmaat, K., van Zwieten, V., Aukema, E. J., Gransier, L., Cuijpers, P. J., & Leeuw, I. M. V. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.625117 · Cited by 41 · see citing works
“This will enable patient-centered care, which emphasizes individual patient preferences, needs and values (Epstein and Peters, 2009; Loiselle and Brown, 2020).”
Background
Competing priorities in treatment decision-making: a US national survey of individuals with depression and clinicians who treat depression
Barr, P. J., Forcino, R. C., Mishra, M. K., Blitzer, R., & Elwyn, G. J. (2016) · BMJ Open · doi:10.1136/bmjopen-2015-009585 · Cited by 39 · see citing works
“When individuals with depression are involved in SDM, treatment selection, adherence, satisfaction and outcomes are improved.(18) 20 21 Yet many individuals with depression experience inadequate SDM.”
Background
Treatment of Borderline Personality Disorder.
Levy, K. N., McMain, S. F., Bateman, A., & Clouthier, T. L. (2018) · Psychiatric Clinics of North America · doi:10.1016/j.psc.2018.07.011 · Cited by 26 · see citing works
Patient, physician, and general population preferences for treatment characteristics in relapsed or refractory chronic lymphocytic leukemia: A conjoint analysis
Landfeldt, E., Eriksson, J., Ireland, S., Musingarimi, P., Jackson, C., Tweats, E., & Gaudig, M. (2015) · Leukemia Research · doi:10.1016/j.leukres.2015.11.006 · Cited by 38 · see citing works
“My pharmacist”: Creating and maintaining relationship between physicians and pharmacists in primary care settings
Mercer, K., Neiterman, E., Guirguis, L. M., Burns, C. M., & Grindrod, K. (2019) · Research in Social and Administrative Pharmacy · doi:10.1016/j.sapharm.2019.03.144 · Cited by 38 · see citing works
The clinician crowdsourcing challenge: using participatory design to seed implementation strategies
Stewart, R. E., Williams, N. J., Byeon, Y. V., Buttenheim, A. M., Sridharan, S., Zentgraf, K. A., Jones, D. T., Hoskins, K., Candon, M. K., & Beidas, R. S. (2019) · Implementation Science · doi:10.1186/s13012-019-0914-2 · Cited by 36 · see citing works
Activity preferences in psychotherapy: what do patients want and how does this relate to outcomes and alliance?
Cooper, M., van Rijn, B., Chryssafidou, E., & Stiles, W. B. (2021) · Counselling Psychology Quarterly · doi:10.1080/09515070.2021.1877620 · Cited by 36 · see citing works
“…meta-analyses have indicated that preference assessment and accommodation is associated with improved outcomes (Lindhiem et al., 2014; Swift et al., 2019), a stronger therapeutic alliance (Windle et al., 2019), and reduced dropout (Lindhiem et al., 2014; Swift et al., 2019; Windle et al., 2019).”
BackgroundResultInfluential
Modeling the mental health service utilization decisions of university undergraduates: a discrete choice conjoint experiment
Cunningham, C. E., Zipursky, R. B., Christensen, B. K., Bieling, P. J., Madsen, V., Rimas, H., Mielko, S., Wilson, F., Furimsky, I., Jeffs, L., et al. (2017) · Journal of American College Health · doi:10.1080/07448481.2017.1322090 · Cited by 35 · see citing works
“services consistent with user preferences improve utilization, adherence, and outcome.(40,41)”
Background
Designing Shared Decision-Making Interventions for Dissemination and Sustainment: Can Implementation Science Help Translate Shared Decision Making Into Routine Practice?
Tan, A. S. L., Mazor, K. M., McDonald, D. A., Lee, S. J., McNeal, D. M., Matlock, D. D., & Glasgow, R. E. (2018) · MDM Policy & Practice · doi:10.1177/2381468318808503 · Cited by 33 · see citing works
Service users’ expectations of treatment and support at the Community Mental Health Centre in their recovery
Biringer, E., Davidson, L., Sundfør, B., Ruud, T., & Borg, M. (2017) · Scandinavian Journal of Caring Sciences · doi:10.1111/scs.12364 · Cited by 30 · see citing works
Personality traits predict and moderate the outcome of Internet-based cognitive behavioural therapy for chronic tinnitus
Kleinstäuber, M., Weise, C., Andersson, G., & Probst, T. (2018) · International Journal of Audiology · doi:10.1080/14992027.2018.1432902 · Cited by 33 · see citing works
“For significant moderators, it was evaluated whether patients preferring ICBT have different scores in the moderator variables than patients preferring GCBT since treatment preference is related to the outcomes of psychotherapy (Lindhiem et al. 2014).”
Background
Counseling With Guided Use of a Mobile Well-Being App for Students Experiencing Anxiety or Depression: Clinical Outcomes of a Feasibility Trial Embedded in a Student Counseling Service
Broglia, E., Millings, A., & Barkham, M. (2019) · JMIR mhealth and uhealth · doi:10.2196/14318 · Cited by 34 · see citing works
“While client preferences did not impact participation, evidence suggests that discussing and measuring client preference is associated with higher treatment satisfaction, engagement, and clinical outcomes [43].”
Background
Virtual Reality for Anxiety Disorders: Rethinking a Field in Expansion
Fernández‐Álvarez, J., Lernia, D. D., & Riva, G. (2020) · Advances in experimental medicine and biology · doi:10.1007/978-981-32-9705-0_21 · Cited by 33 · see citing works
The effect of choice interventions on retention-related, behavioural and mood outcomes: a systematic review with meta-analysis
Carlisle, S., Ayling, K., Jia, R., Buchanan, H., & Vedhara, K. (2022) · Health Psychology Review · doi:10.1080/17437199.2021.1962386 · Cited by 32 · see citing works
“…supports previous review evidence which has demonstrated higher treatment satisfaction and completion rates in patients who either were involved in shared decision making, made the choice themselves or who received their preferred treatment compared to those who did not (Lindhiem et al., 2014).”
BackgroundResult
Bridging the “digital divide”: A comparison of use and effectiveness of an online intervention for depression between Baby Boomers and Millennials
Schneider, B. C., Schröder, J., Berger, T., Hohagen, F., Meyer, B., Späth, C., Greiner, W., Hautzinger, M., Lutz, W., Rose, M., et al. (2018) · Journal of Affective Disorders · doi:10.1016/j.jad.2018.04.101 · Cited by 32 · see citing works
How Important Is a Guide Who Has Taken Psilocybin in Psilocybin-Assisted Therapy for Depression?
Earleywine, M., Low, F., Altman, B. R., & Leo, J. A. D. (2022) · Journal of Psychoactive Drugs · doi:10.1080/02791072.2022.2047842 · Cited by 32 · see citing works
Shared Decision-Making and Patient Satisfaction in Japanese Rheumatoid Arthritis Patients: A New “Preference Fit” Framework for Treatment Assessment
Mahlich, J., Schaede, U., & Sruamsiri, R. (2019) · Rheumatology and Therapy · doi:10.1007/s40744-019-0156-4 · Cited by 32 · see citing works
Positivity pays off: Clients’ perspectives on positive compared with traditional cognitive behavioral therapy for depression.
Geschwind, N., Bosgraaf, E., Bannink, F. P., & Peeters, F. P. M. L. (2020) · Psychotherapy · doi:10.1037/pst0000288 · Cited by 31 · see citing works
The Influence of Three Modes of Human Support on Attrition and Adherence to a Web- and Mobile App–Based Mental Health Promotion Intervention in a Nonclinical Cohort: Randomized Comparative Study
Renfrew, M. E., Morton, D. P., Morton, J. K., Hinze, J. S., Przybylko, G., & Craig, B. A. (2020) · Journal of Medical Internet Research · doi:10.2196/19945 · Cited by 31 · see citing works
“…with personal values [8], motivation factors [6,22], focus on immediate benefit rather than long-term goals, perceived treatment credibility [13,27], receiving preferences [28], health status, psychological vulnerability [21-23], user expectations [6,13,23], gender [13,21], and age [17,21].”
Oncologist and Patient Preferences for Attributes of CDK4/6 Inhibitor Regimens for the Treatment of Advanced/Metastatic HR Positive/HER2 Negative Breast Cancer: Discrete Choice Experiment and Best–Worst Scaling
Maculaitis, M. C., Liu, X., Will, O., Hanson, M., McRoy, L., Berk, A. R., & Crastnopol, M. (2020) · Patient Preference and Adherence · doi:10.2147/ppa.s254934 · Cited by 31 · see citing works
Assessing the Efficacy and Acceptability of a Web-Based Intervention for Resilience Among College Students: Pilot Randomized Controlled Trial
Enrique, Á., Mooney, O., Salamanca-Sanabria, A., Lee, C. T., Farrell, S., & Richards, D. (2020) · JMIR Formative Research · doi:10.2196/20167 · Cited by 29 · see citing works
“These findings support research showing higher levels of treatment adherence and retention when preference and allocation are matched [31,32].”
Older people’s views and expectations about the competences of health and social care professionals: a European qualitative study
Soares, C. C. C., Marques, A. M., Clarke, P., Klein, R., Koskinen, L., Krasuckienė, D., Lamsodienė, E., Piščalkienė, V., & Küçükgüçlü, Ö. (2018) · European Journal of Ageing · doi:10.1007/s10433-018-0466-3 · Cited by 29 · see citing works
Patients' and clinicians' perspectives on shared decision‐making regarding treatment decisions for depression, anxiety disorders, and obsessive‐compulsive disorder in specialized psychiatric care
Rodenburg‐Vandenbussche, S., Carlier, I. V. E., van Vliet, I. M., van Hemert, A. M., Stiggelbout, A. M., & Zitman, F. G. (2019) · Journal of Evaluation in Clinical Practice · doi:10.1111/jep.13285 · Cited by 28 · see citing works
Shared Decision Making and Treatment Satisfaction in Japanese Patients with Inflammatory Bowel Disease
Mahlich, J., Matsuoka, K., & Sruamsiri, R. (2017) · Digestive Diseases · doi:10.1159/000471795 · Cited by 28 · see citing works
Patient Expectations and Preferences in the Spinal Surgery Clinic
Tabibian, B. E., Kuhn, E. N., Davis, M. C., & Pritchard, P. R. (2017) · World Neurosurgery · doi:10.1016/j.wneu.2017.07.018 · Cited by 27 · see citing works
Treatment credibility, expectancy, and preference: Prediction of treatment engagement and outcome in a randomized clinical trial of hatha yoga vs. health education as adjunct treatments for depression
Uebelacker, L. A., Weinstock, L. M., Battle, C. L., Abrantes, A. M., & Miller, I. W. (2018) · Journal of Affective Disorders · doi:10.1016/j.jad.2018.05.009 · Cited by 25 · see citing works
“17) effect of concordance on outcome (Lindhiem et al., 2014).”
Background
Development and Implementation of a Transdiagnostic, Stepped-Care Approach to Treating Emotional Disorders in Children via Telehealth
Kennedy, S. M., Lanier, H., Salloum, A., Ehrenreich-May, J., & Storch, E. A. (2021) · Cognitive and Behavioral Practice · doi:10.1016/j.cbpra.2020.06.001 · Cited by 25 · see citing works
Oncologist and Patient Preferences for Novel Agents in First-Line Treatment for Chronic Lymphocytic Leukemia: Commonalities and Disconnects
Le, H., Ryan, K. J., Wahlstrom, S. K., Maculaitis, M. C., Will, O., Mulvihill, E., & LeBlanc, T. W. (2021) · Patient Preference and Adherence · doi:10.2147/ppa.s289139 · Cited by 25 · see citing works
“Prior research has shown that when treatment decisions are aligned with patient preferences, patients report greater treatment satisfaction and adherence and have better clinical outcomes.(18) Furthermore, patients who take a more active role in decisions about their own healthcare have fewer emergency room visits and…”
Method
Patient Preference and Treatment Satisfaction With a Port Delivery System for Ranibizumab vs Intravitreal Injections in Patients With Neovascular Age-Related Macular Degeneration
CHANG, M. A., Kapre, A., Kaufman, D., Kardatzke, D. R., Rabena, M., Patel, S., Bobbala, A., Gune, S., Fung, A. E., & Wallenstein, G. V. (2022) · JAMA Ophthalmology · doi:10.1001/jamaophthalmol.2022.1091 · Cited by 26 · see citing works
Shared decision making: why do patients choose ureteroscopy?
Omar, M. A., Tarplin, S., Brown, R. R., Sivalingam, S., & Monga, M. (2015) · Urolithiasis · doi:10.1007/s00240-015-0806-0 · Cited by 25 · see citing works
“A patient who comprehends the logic of treatment and follow-up is more prepared to translate treatment plans into a workable daily routine of disease management [10].”
Background
A prognostic index for long-term outcome after successful acute phase cognitive therapy and interpersonal psychotherapy for major depressive disorder
van Bronswijk, S. C., Lemmens, L. H. J. M., Keefe, J. R., Huibers, M. J. H., DeRubeis, R. J., & Peeters, F. P. M. L. (2018) · Depression and Anxiety · doi:10.1002/da.22868 · Cited by 24 · see citing works
Patient Preferences for Anti-Vascular Endothelial Growth Factor Treatment for Wet Age-Related Macular Degeneration in Japan: A Discrete Choice Experiment
Joko, T., Nagai, Y., Mori, R., Tanaka, K., Oshima, Y., Hikichi, Y., Komori, T., Carrasco, J., Maculaitis, M. C., Will, O., et al. (2020) · Patient Preference and Adherence · doi:10.2147/ppa.s228890 · Cited by 24 · see citing works
Patient Preferences Associated with Anti-Vascular Endothelial Growth Factor Therapies for Neovascular Age-Related Macular Degeneration and Diabetic Macular Edema
Bhagat, D., Kirby, B., Bhatt, H. K., Jager, R. D., George, M. S., & Sheth, V. S. (2020) · Clinical ophthalmology · doi:10.2147/opth.s273564 · Cited by 24 · see citing works
The 2018 UK NHS Digital annual report on the Improving Access to Psychological Therapies programme: a brief commentary
Moller, N. P., Ryan, G., Rollings, J., & Barkham, M. (2019) · BMC Psychiatry · doi:10.1186/s12888-019-2235-z · Cited by 30 · see citing works
Perceptions of Socratic and non-Socratic presentation of information in cognitive behaviour therapy
Heiniger, L. E., Clark, G. I., & Egan, S. J. (2017) · Journal of Behavior Therapy and Experimental Psychiatry · doi:10.1016/j.jbtep.2017.09.004 · Cited by 25 · see citing works
“…has shown that clients prefer to talk more than their therapists in therapy sessions (Swift & Callahan, 2010) and find therapy more satisfying and helpful when they are provided with choices and opportunities to make decisions collaboratively (e.g., Lindhiem, Bennett, Trentacosta, & McLear, 2014).”
BackgroundMethodInfluential
Residual symptoms of PTSD following Sertraline plus enhanced medication management, Sertraline plus PE, and PE plus placebo
Tripp, J. C., Norman, S. B., Kim, H. M., Venners, M. R., Martis, B., Simon, N. M., Stein, M. B., Allard, C. B., & Rauch, S. A. M. (2020) · Psychiatry Research · doi:10.1016/j.psychres.2020.113279 · Cited by 22 · see citing works
Individuals fearing positivity do not perceive positive affect treatments as strong fits: A novel experimental finding and replication
Bryant, J. S., Gallagher, M. R., Collins, A. C., & Winer, E. S. (2022) · Journal of Behavior Therapy and Experimental Psychiatry · doi:10.1016/j.jbtep.2022.101830 · Cited by 22 · see citing works
The development of PubMed search strategies for patient preferences for treatment outcomes
van Hoorn, R., Kievit, W., Booth, A., Mozygemba, K., Lysdahl, K. B., Refolo, P., Sacchini, D., Gerhardus, A., van der Wilt, G. J., & Tummers, M. (2016) · BMC Medical Research Methodology · doi:10.1186/s12874-016-0192-5 · Cited by 22 · see citing works
How should we evaluate research on counselling and the treatment of depression? A case study on how the National Institute for Health and Care Excellence's draft 2018 guideline for depression considered what counts as best evidence
Barkham, M., Moller, N. P., & Pybis, J. (2017) · Counselling and Psychotherapy Research · doi:10.1002/capr.12141 · Cited by 21 · see citing works
Healthcare Options for People Experiencing Depression (HOPE*D): the development and pilot testing of an encounter-based decision aid for use in primary care
Barr, P. J., Forcino, R. C., Dannenberg, M. D., Mishra, M. K., Turner, E. H., Zisman‐Ilani, Y., Matthews, J., Hinn, M., BRUCE, M. L., & Elwyn, G. J. (2019) · BMJ Open · doi:10.1136/bmjopen-2018-025375 · Cited by 21 · see citing works
“SDM results in treatment decisions aligned with patient preferences, leading to improvements in patient satisfaction, treatment completion and clinical outcomes.(2) For individuals with depression, alignment of preferences with treatment can also result in greater treatment initiation accelerate symptom improvement.”
Effects of patient-driven iCBT for anxiety in routine primary care and the relation between increased experience of empowerment and outcome: A randomized controlled trial
Nissling, L., Kraepelien, M., Kaldo, V., Hange, D., Larsson, A., Persson, M., & Weineland, S. (2021) · Internet Interventions · doi:10.1016/j.invent.2021.100456 · Cited by 19 · see citing works
“Taking patients preferences into account has been associated with higher completion of treatment, and higher improvement in clinical outcomes (Lindhiem et al., 2014; Swift et al., 2018).”
Background
Development and Pretesting of a Questionnaire to Assess Patient Experiences and Satisfaction with Medications (PESaM Questionnaire)
Kimman, M., Rotteveel, A. H., Wijsenbeek, M. S., Mostard, R. L. M., Tak, N. C., van Jaarsveld, X., Storm, M., Wijnsma, K. L., Gelens, M. A. C. J., van de Kar, N. C. A. J., et al. (2017) · Patient · doi:10.1007/s40271-017-0234-z · Cited by 20 · see citing works
Defining and assessing key behavioral indicators of the Shifting Cultural Lenses model of cultural competence
López, S. R., Ribas, A. C., Sheinbaum, T., Santos, M. M., Benalcázar, A., Garro, L. C., & Kopelowicz, A. J. (2020) · Transcultural Psychiatry · doi:10.1177/1363461520909599 · Cited by 19 · see citing works
Personality Assessment and Psychotherapy Preferences: Congruence between Client Personality and Therapist Personality Preferences
Anestis, J. C., Rodriguez, T. R., Preston, O. C., Harrop, T. M., Arnau, R. C., & Finn, J. A. (2020) · Journal of Personality Assessment · doi:10.1080/00223891.2020.1757459 · Cited by 19 · see citing works
Likelihood of Attending Treatment for Anxiety Among Veteran Primary Care Patients: Patient Preferences for Treatment Attributes
Shepardson, R. L., & Funderburk, J. S. (2016) · Journal of Clinical Psychology in Medical Settings · doi:10.1007/s10880-016-9462-y · Cited by 19 · see citing works
“treatment preferences into clinical practice may help to improve treatment satisfaction, completion, and outcomes (Lindhiem et al., 2014; Swift & Callahan, 2009), but there is a dearth of research specific to anxiety and PC patients.”
BackgroundMethod
Plausibility of patient-centred care in high-intensity methadone treatment: reflections of providers and patients
Marshall, K., Maina, G., & Sherstobitoff, J. (2021) · Addiction Science & Clinical Practice · doi:10.1186/s13722-021-00251-9 · Cited by 18 · see citing works
Comparing the Feasibility and Acceptability of a Virtual Human, Teletherapy, and an e-Manual in Delivering a Stress Management Intervention to Distressed Adult Women: Pilot Study
Loveys, K., Antoni, M. H., Donkin, L., Sagar, M. A., & Broadbent, E. (2022) · JMIR Formative Research · doi:10.2196/42390 · Cited by 18 · see citing works
“Research has shown that treatment satisfaction, completion, and clinical effects are greater when users receive psychological treatment that they have chosen [76], and having a choice of treatment may reflect how these technologies would be used in the real world.”
Background
The importance and acceptability of general and maladaptive personality trait computerized assessment feedback.
Lengel, G. J., & Mullins‐Sweatt, S. N. (2016) · Psychological Assessment · doi:10.1037/pas0000321 · Cited by 19 · see citing works
The effect of patient's choice of cognitive behavioural or psychodynamic therapy on outcomes for panic disorder: a doubly randomised controlled preference trial
Svensson, M., Nilsson, T., Perrin, S., Johansson, H., Viborg, G., Falkenström, F., & Sandell, R. (2021) · Psychotherapy and Psychosomatics · doi:10.1159/000511469 · Cited by 17 · see citing works
Patient preference as a predictor of outcomes in a pilot trial of person-centred counselling versus low-intensity cognitive behavioural therapy for persistent sub-threshold and mild depression
Cooper, M., Messow, C., McConnachie, A., Freire, E., Elliott, R., Heard, D., Williams, C. M., & Morrison, J. (2017) · Counselling Psychology Quarterly · doi:10.1080/09515070.2017.1329708 · Cited by 17 · see citing works
“Overall, the incremental interaction effect for PCC preference across measures was 3.72% of the variance (see Note, Table 1), which is a small-to-medium effect, and consistent with ﬁ ndings from previous meta-analyses (Lindhiem et al., 2014; Swift et al., 2011).”
ResultInfluential
Perceived Facilitators of and Barriers to Implementation of a Decision Support Tool for Adolescent Depression and Suicidality Screening: Focus Group and Interview Study
Radović, A., Anderson, N. P., Hamm, M., George-Milford, B., Fascetti, C., Engster, S. A., & Lindhiem, O. J. (2021) · JMIR Mental Health · doi:10.2196/26035 · Cited by 17 · see citing works
Patient perspectives on working with preferences in psychotherapy: A consensual qualitative research study
Cooper, M., Malta, G. D., Knox, S., Oddli, H. W., & Swift, J. K. (2023) · Psychotherapy Research · doi:10.1080/10503307.2022.2161967 · Cited by 17 · see citing works
“Three recent meta-analyses have indicated that preference assessment and accommodation is associated with a stronger therapeutic alliance, reduced dropout, and improved outcomes (Lindhiem et al., 2014; Swift et al., 2019; Windle et al., 2020).”
The Role of Choice in Weight Loss Strategies: A Systematic Review and Meta-Analysis
Leavy, J. M., Clifton, P. M., & Keogh, J. B. (2018) · Nutrients · doi:10.3390/nu10091136 · Cited by 17 · see citing works
“Promoting participation and perceived control through offering a treatment choice has been shown to yield enhanced outcomes in medical conditions, including to mental health illnesses, colorectal cancer, breast cancer, and cardiovascular disease [14].”
Background
Shared decision‐making in mental and behavioural health interventions
Trusty, W. T., Penix, E. A., Dimmick, A. A., & Swift, J. K. (2019) · Journal of Evaluation in Clinical Practice · doi:10.1111/jep.13255 · Cited by 17 · see citing works
Emotion-focused therapy as a transdiagnostic treatment for depression, anxiety and related disorders: Protocol for an initial feasibility randomised control trial
Timulák, L., Keogh, D., McElvaney, J., Schmitt, S., Hession, N., Timulakova, K., Jennings, C. J., & Ward, F. (2020) · HRB Open Research · doi:10.12688/hrbopenres.12993.1 · Cited by 17 · see citing works
“, with some interventions used in the context of certain primary diagnoses/presentations) and (2) an underlying emotional vulnerability approach that targets the chronic painful and feared emotions theorised as underpinning client presentations”
BackgroundMethod
Assessing Preferences for Rare Disease Treatment: Qualitative Development of the Paroxysmal Nocturnal Hemoglobinuria Patient Preference Questionnaire (PNH-PPQ©)
Kaiser, K., Yount, S., Martens, C. E., Webster, K., Shaunfield, S. L., Sparling, A., Peipert, J. D., Cella, D. F., Rottinghaus, S. T., Donato, B. M. K., et al. (2020) · Patient Preference and Adherence · doi:10.2147/ppa.s233830 · Cited by 17 · see citing works
Evaluation of a pharmacist-led shared decision-making in atrial fibrillation and patients’ satisfaction—a before and after pilot study
Khalil, V., Blackley, S., & Subramaniam, A. (2020) · Irish Journal of Medical Science (1971 -) · doi:10.1007/s11845-020-02343-y · Cited by 17 · see citing works
Community Initiated Care: A blue-print for the practical realization of contextual behavioral science
Kohrt, B. A., Miller, B. F., & Patel, V. (2022) · Journal of Contextual Behavioral Science · doi:10.1016/j.jcbs.2022.11.008 · Cited by 19 · see citing works
Cost-effectiveness of Family Group Conferencing in child welfare: a controlled study
Dijkstra, S., Creemers, H. E., van Steensel, F. J. A., Deković, M., Stams, G. J. J. M., & Asscher, J. J. (2018) · BMC Public Health · doi:10.1186/s12889-018-5770-5 · Cited by 17 · see citing works
The Effects of Patient Preference on Clinical Outcome, Satisfaction and Adherence Within the Treatment of Anxiety and Depression: A Meta‐Analysis
Eigenhuis, E., van Buuren, V. E. M., Boeschoten, R. E., Muntingh, A., Batelaan, N. M., & van Oppen, P. (2024) · Clinical Psychology & Psychotherapy · doi:10.1002/cpp.2985 · Cited by 16 · see citing works
Cognitive behavioural therapy and third-wave approaches for anxiety and related disorders in older people
Hendriks, G., Janssen, N., Robertson, L., van Balkom, A. J. L. M., van Zelst, W. H., Wolfe, S., Voshaar, R. C. O., & Uphoff, E. (2024) · Cochrane Database of Systematic Reviews · doi:10.1002/14651858.cd007674.pub3 · Cited by 20 · see citing works
Interaction and Engagement with an Anxiety Management App: Analysis Using Large-Scale Behavioral Data
Matthews, P., Topham, P., & Caleb-Solly, P. (2018) · JMIR Mental Health · doi:10.2196/mental.9235 · Cited by 16 · see citing works
“Certainly, systematic reviews and phased models (eg, [28-33]) provide evidence that matching therapy to client preferences has a positive impact on therapeutic engagement and therapy outcomes.”
Shared decision making and medication therapy management with the use of an interactive template
Schafer, K. M., Gionfriddo, M. R., & Boehm, D. H. (2016) · Journal of the American Pharmacists Association · doi:10.1016/j.japh.2015.12.013 · Cited by 16 · see citing works
Patient preferences for a guided self-help programme to prevent relapse in anxiety or depression: A discrete choice experiment
Muntingh, A., Hoogendoorn, A. W., van Schaik, A., van Straten, A., Stolk, E. A., van Balkom, A. J. L. M., & Batelaan, N. M. (2019) · PLoS ONE · doi:10.1371/journal.pone.0219588 · Cited by 17 · see citing works
Understanding Treatment Preferences of Australian Patients Living with Treatment-Resistant Depression
Fifer, S. J., Puig, A., Sequeira, V., Acar, M., Ng, C. H., Blanchard, M., Cabrera, A., Freemantle, J., & Grunfeld, J. A. (2021) · Patient Preference and Adherence · doi:10.2147/ppa.s311699 · Cited by 14 · see citing works
“In general, involvement in shared decision making and receiving preferred treatments allows for higher treatment satisfaction and completion, as well as improved clinical outcomes.(10,11) While there is evidence of improved outcomes when patients’ treatment preferences are taken into account and shared decision making…”
Background
Treatment preferences among Japanese women with dysmenorrhea: results from a discrete choice experiment study
Akiyama, S., Goren, A., Basurto, E., Komori, T., & Harada, T. (2018) · Patient Preference and Adherence · doi:10.2147/ppa.s166332 · Cited by 14 · see citing works
“32 Therefore, patient preferences will play an integral role in devising strategies to enhance dysmenorrhea management.”
Looking at individual symptoms: the dynamic network structure of depressive symptoms in cancer survivors and their preferences for psychological care
Bickel, E. A., Schellekens, M. P. J., Smink, J. G., Mul, V. E. M., Ranchor, A. V., Fleer, J., & Schroevers, M. J. (2022) · Journal of Cancer Survivorship · doi:10.1007/s11764-022-01246-4 · Cited by 14 · see citing works
“These treatments might therefore not completely align with cancer survivors’ experienced symptoms or needs and could negatively influence care uptake and satisfaction with psychological care [12, 13].”
Background

Meta-analysis on the effects of client preferences on treatment satisfaction, completion, and clinical outcome: A 10-year update
Bennett, C. B., Toevs, E. K., Angus, A., Krawczak, R. A., Trentacosta, C. J., Jagadeesh, D., Tomlinson, C. S., & Lindhiem, O. J. (2025) · Clinical Psychology Review · doi:10.1016/j.cpr.2025.102644 · Cited by 9 · see citing works
The impact of client treatment preferences on outcome: a meta‐analysis
Swift, J. K., & Callahan, J. L. (2009) · Journal of Clinical Psychology · doi:10.1002/jclp.20553 · Cited by 397 · see citing works
Preferences
Swift, J. K., Callahan, J. L., & Vollmer, B. M. (2011) · Journal of Clinical Psychology · doi:10.1002/jclp.20759 · Cited by 170 · see citing works
The impact of accommodating client preference in psychotherapy: a meta-analysis
Swift, J. K., Callahan, J. L., Cooper, M., & Parkin, S. R. (2018) · Journal of Clinical Psychology · doi:10.1002/jclp.22680 · Cited by 279 · see citing works
Client preferences and the specific versus common factors debate
Swift, J. K. (2010) · SHAREOK (University of Oklahoma; Oklahoma State University; Central Oklahoma University)

Authors: Lindhiem, O., Bennett, C. B., Trentacosta, C. J., & McLear, C.
Affiliations: University of Pittsburgh (US)
University of Pittsburgh Medical Center (US)
Wayne State University (US)
Corresponding author: Lindhiem, Oliver
ORCID: Lindhiem, Oliver
Trentacosta, Christopher J.
Venue: Clinical Psychology Review
Publisher: Elsevier BV
Published: 2014-08
Volume: 34
Issue: 6
Pages: 506-517
ISSN: 0272-7358 (ISSN-L)
DOI: 10.1016/j.cpr.2014.06.002
PMC: PMC4176894
OpenAlex: W2076273488
Cited by: 315
References: 75
Citations by year: 2026: 30 · 2025: 27 · 2024: 25 · 2023: 28 · 2022: 41 · 2021: 41 · 2020: 34 · 2019: 22 · 2018: 24 · 2017: 14 · 2016: 19 · 2015: 10
FWCI: 2.18
Type: journal article
Language: en
Open access: green
www.ncbi.nlm.nih.gov
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
www.elsevier.com/legal/tdmrep-license (tdm)
Locations: Clinical Psychology Review (publishedVersion)
PubMed (publishedVersion)
PubMed Central (acceptedVersion)
Funders: National Institute of Mental Health (NIMH) (MH 093508)
Topics: Social Sciences › Psychology › Clinical Psychology › Psychotherapy Techniques and Applications
Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
Health Sciences › Health Professions › General Health Professions › Mental Health and Patient Involvement
Keywords: consumer preferences, shared decision-making, treatment satisfaction, treatment completion, clinical outcomes, psychoeducation, informed consent, psychotherapy
MeSH terms: Humans, Patient Compliance, Patient Participation, Treatment Outcome, Patient Satisfaction, Patient Preference

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Client preferences affect treatment satisfaction, completion, and clinical outcome: a meta-analysis

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