Latent transparency and trust in government: Unexpected findings from two survey experiments
Open accessAbstract
Transparency is popularly believed to enhance the public's trust in government, yet experimental studies have found mixed results. One explanation is that public trust may respond more positively to a kind of “latent transparency” in which citizens highly value the mere potential for open access to government information, even if they may have more negative reactions when presented with the particular content of actual government information, documents, or data. To test this hypothesis, we designed two survey experiments in which samples of US adults were primed with general information about the Freedom of Information Act (FOIA) or the existence of open government data. Compared to controls, we find that awareness of FOIA rights and requirements (latent transparency) tended to be unrelated, or even slightly negatively related, to trust of government agencies, contrary to our expectations. Our findings, combined with prior evidence, suggest that—even in the case of latent transparency—the popular belief in transparency's positive effects on citizen trust needs a more critical examination. Implications for the theory and practice of transparency are discussed.
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Claims the paper makes
8 of 34 cited sources checked · 5 supported · 1 flagged · accuracy not yet measured
- Premisecitation
Experimental studies on transparency and trust have produced mixed results.
“yet experimental studies have found mixed results.”
- Also stated in: § 1. Introduction · plain
“Curiously, the empirical results have often been mixed, with greater transparency sometimes associated with more trust, sometimes less trust, and sometimes with little or no effect on trust at all (Cucciniello, Porumbescu, & Grimmelikhuijsen, 2017).”
- Also stated in: § 2. Freedom of information, transparency, and trust · plain
“The findings of these experiments have been mixed, with effects conditional on the type of respondents and the substantive topic.”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Cucciniello, Porumbescu, & Grimmelikhuijsen, 2017 source
- Also stated in: § 1. Introduction · plain
- Interpretationcitation
The paper's findings resemble some prior results on manifest transparency and trust.
“These findings mirror some of what has been found with respect to manifest transparency and trust (e.g., Cucciniello et al., 2017;Grimmelikhuijsen et al., 2017)”
Quote in the paperNot a substantial claim1 of 2 sources checked- cites Cucciniello et al., 2017 source
The section on transparency outcomes reports prior findings on transparency and trust in government, including positive survey findings and mixed or negative experimental findings. Our copy does not identify those findings specifically as concerning “manifest transparency,” so it supports the broader comparison but not that qualifier. No page number is available in our copy. (LLM, conf=0.78)
Experimental — accuracy not yet measured - cites Grimmelikhuijsen et al., 2017 source
- Findingown data
In Study 1, the FOIA priming effect on trust was weakest for the IRS among the three agencies.
“The effect of the FOIA awareness priming was weakest for the IRS, which as noted has been shown to be a relatively disfavored agency in the eyes of the public.”
Quote in the paperNot a substantial claim - Findingown data
In Study 1, the negative effect of FOIA priming on trust was most pronounced in the HHS subsample, where exposure to the FOIA prime was associated with significantly less trust in HHS.
“the effect of the FOIA treatment appears most pronounced within the HHS subsample; in other words, participants who were exposed to the FOIA prime and then the description of HHS had significantly less trust in this agency.”
Quote in the paperNot a substantial claim - Findingown data
In Study 1, the placebo PRA prime had a negative but statistically non-significant coefficient on trust.
“Interestingly, the coefficient for the placebo treatment (the PRA prime) is also negative, although not significant statistically.”
Quote in the paperNot a substantial claim
- Findingown data
In Study 1, the FOIA prime had a small but statistically significant negative effect on trust in government agencies across all three regression models.
“all three models consistently show a small yet significant negative effect of our main treatment (the FOIA prime) on trust in government.”
Quote in the paperSubstantial claim - Findingown data
In two survey experiments with US adults, priming awareness of FOIA rights and requirements was unrelated or slightly negatively related to trust in federal government agencies compared with controls.
“Compared to controls, we find that awareness of FOIA rights and requirements (latent transparency) tended to be unrelated, or even slightly negatively related, to trust of government agencies, contrary to our expectations.”
- Also stated in: § 1. Introduction · plain
“we find that awareness of FOIA rights and requirements tends to be unrelated, or even negatively related, to trust of federal agencies.”
Quote in the paperSubstantial claim - Also stated in: § 1. Introduction · plain
- Findingown data
In Study 1, exposure to the FOIA prime intended to raise awareness of latent transparency made participants less trusting of US federal government agencies.
“But instead of becoming more trusting, as we anticipated, participants in Study 1 became less trusting of US federal government agencies after exposure to the FOIA prime intended to heighten awareness of latent transparency.”
Quote in the paperSubstantial claim - Findingown data
The coefficients from Study 2 tended in a negative direction.
“If anything, the coefficients from Study 2 trended in a negative direction.”
Quote in the paperNot a substantial claim - Findingown data
Study 2 found no statistically significant effects of any latent transparency prime on trust in federal agencies.
“The results indicate that there are no significant effects on trust of federal agencies for any of the primes.”
Quote in the paperSubstantial claim - Findingown data
In Study 2, the null findings for the primes remained substantively unchanged when control variables were added to the model.
“As the right-hand columns in the Table 4 show, these null findings remain substantively the same when we add control variables to the model.”
Quote in the paperNot a substantial claim - Findingown data
Priming people about FOIA did not produce higher trust judgments of federal agencies immediately after the prime.
“As we found, priming people about FOIA does not lead to higher trust judgments of federal agencies immediately after the prime”
Quote in the paperSubstantial claim- Rests on an assumption: The priming questions successfully activated latent transparency, meaning awareness of FOIA or Data.gov, among respondents.
- Rests on an assumption: Study 2 had sufficient statistical power to detect meaningful effects of the primes on trust.
- Findingown data
In Study 1, the negative effect of transparency awareness on trust was strongest for HHS.
“For example, in Study 1, the negative effect of transparency awareness on trust was most pronounced in the case of the Department of Human Health and Services (HHS).”
Quote in the paperNot a substantial claim - Interpretationreasoning
The more positive survey findings are most likely due to cross-sectional surveys' vulnerability to common source bias and endogeneity.
“Most likely, this is due to the vulnerability of cross-sectional surveys to issues such as common source bias (Favero & Bullock, 2014) and endogeneity (James, Jilke, & Van Ryzin, 2017).”
Quote in the paperSubstantial claim0 of 2 sources checked - Study design and conductown data
In Study 1, experimental groups did not differ significantly in demographic and political characteristics.
“We carried out balance tests and found no significant differences in these demographic and political characteristics between the experimental groups.”
Quote in the paperSubstantial claim - Interpretationown data
Priming awareness of the FOIA law reduces trust in government agencies.
“This indicates that priming people's awareness of the existence of the FOIA law reduces trust in government agencies.”
Quote in the paperSubstantial claim - Interpretationcitation
The mixed effects of manifest transparency may partly reflect motivated reasoning, in which people interpret government information to confirm prior beliefs.
“In addition, the mixed effects of manifest transparency may be a reflection in part of processes of motivated reasoning (James & Van Ryzin, 2016); that is, people may interpret information about government in ways that simply confirm and thus strengthen their prior beliefs (Taber and Lodge 2006).”
Quote in the paperNot a substantial claim0 of 2 sources checked - Interpretationown data
Study 2 provided no evidence that the revised or alternative latent transparency primes increased trust in federal agencies.
“Overall, the results of our second experiment show that even with revisions and alternatives to our latent transparency primes, there still is no evidence of any positive effects on trust of federal agencies.”
- Also stated in: § 6. Discussion and implications · plain
“In Study 2, we also found no evidence that participants became more trusting of government agencies after exposure to the latent transparency primes.”
Quote in the paperSubstantial claim- Rests on an assumption: The priming questions successfully activated latent transparency, meaning awareness of FOIA or Data.gov, among respondents.
- Rests on an assumption: Study 2 had sufficient statistical power to detect meaningful effects of the primes on trust.
- Also stated in: § 6. Discussion and implications · plain
- Interpretationreasoning
The mixed or negative effects of manifest transparency on trust may be because transparency treatments concern specific government facts or documents that can present an unflattering view of government performance.
“The generally mixed, and sometimes even negative, effects of manifest transparency on trust may be attributable to the fact that transparency in these studies is always about a substantive topic-some specific facts, documents, or information about government-that may provide a less than flattering view of government performance.”
Quote in the paperSubstantial claim - Interpretationown data
None of the latent transparency primes in Study 2 was related to how respondents rated the trustworthiness of federal agencies.
“Thus, these results clearly show that none of the latent transparency primes in Study 2 have any relationship to how respondents rate the trustworthiness of federal agencies.”
Quote in the paperSubstantial claim- Rests on an assumption: Study 2 had sufficient statistical power to detect meaningful effects of the primes on trust.
- Interpretationreasoning
Exposure to more extensive real government information may interact with political values, preferences, and identities, not only with transparency.
“Thus, being exposed to more extensive, real information may not (only) engender a response to increased transparency but may also interact with political values, preferences, and identities.”
Quote in the paperSubstantial claim - Interpretationown data
Taken together, the two studies indicate that latent transparency did not increase trust in federal agencies.
“Overall this comparison of results indicates that latent transparency does not have a positive effect on trust in federal agencies.”
- Also stated in: § 6. Discussion and implications · plain
“Thus, overall, we found no indications of a positive relationship between latent transparency and trust in government-contrary to our theoretical expectations.”
Quote in the paperSubstantial claim- Rests on an assumption: The priming questions successfully activated latent transparency, meaning awareness of FOIA or Data.gov, among respondents.
- Rests on an assumption: Study 2 had sufficient statistical power to detect meaningful effects of the primes on trust.
- Rests on an assumption: The six selected federal agencies adequately represent the range of federal agencies for testing trust effects.
- Also stated in: § 6. Discussion and implications · plain
- Interpretationown data
The paper's findings contribute to a growing body of evidence that questions a strong positive relationship between government transparency and trust.
“and add to the growing body of evidence that calls into question the existence of a strong, positive relationship between government transparency and trust.”
Quote in the paperSubstantial claim - Interpretationown data
The overall pattern of effects of latent transparency primes on trust in federal agencies was slightly negative or null.
“Indeed, the general pattern is one of slightly negative if not null effects of the various latent transparency primes on trust.”
Quote in the paperSubstantial claim- Rests on an assumption: The priming questions successfully activated latent transparency, meaning awareness of FOIA or Data.gov, among respondents.
- Rests on an assumption: Study 2 had sufficient statistical power to detect meaningful effects of the primes on trust.
- Interpretationown data
There is some evidence from Study 1 that transparency awareness can have a negative effect on trust in specific circumstances.
“Indeed, there is some evidence from Study 1 that in specific circumstances there can even be a negative effect.”
Quote in the paperSubstantial claim - Study design and conductown data
In Study 2, tests for baseline balance showed no significant demographic or political differences across the experimental groups.
“We carried out balance tests and found no significant differences in the demographic and political characteristics between the experimental groups.2”
Quote in the paperNot a substantial claim - Interpretationreasoning
The experiments capture only immediate, short-term judgments and perceptions about transparency.
“An important consideration, however, is that our experiments, like others, only test the effects of transparency on immediate, short-term judgments and perceptions.”
Quote in the paperSubstantial claim
- Classified as probably not a substantial claim. 28
- May combine two claims. 15
- The quote only partly states this claim. 1
Classified as probably not a substantial claim.
InterpretationcitationBecause citizens generally hold negative views of government, exposure to more information about government may exacerbate negativity bias even when the information is positive.
“Relatedly, even when only positive information is provided, citizens are known to have a generally negative view of government; thus, actually being exposed to more information (i.e., more transparency) about government may exacerbate this negativity bias (Marvel, 2015).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Marvel, 2015 source
The Abstract (page unavailable) supports the premise that citizens can hold negative implicit views of public-sector organizations. But the H2 section (page unavailable) says favorable performance information attenuates, rather than exacerbates, the influence of those views; the H3 section says that benefit may be short-lived. The paper does not equate greater transparency with worsening negativity bias. (LLM, conf=0.84)
Checked by a reasoning model — may be wrong.
Experimental — accuracy not yet measured
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationFOI laws have been enacted in many countries and have been found to increase government transparency in several countries.
“FOI Acts have been enacted across the globe and have been found to effectively increase government transparency in several countries (e.g.Worthy, John, & Vannoni, 2017;Spac, Voda and Zagrapan 2018;Grimmelikhuijsen, John, Meijer, & Worthy, 2019).”
Quote in the paperNot a substantial claim1 of 3 sources checkedMay combine two claims.
PremisecitationA systematic review found that experiments and case studies tended to show negative or mixed transparency-trust findings, while survey studies more often showed positive relationships, suggesting possible methodological bias.
“However, in a systematic review of the literature on transparency, Cucciniello et al. (2017) found a pattern suggesting a potential methodological bias in favor of a positive relationship.Experiments and case studies have tended to produce negative or mixed findings, while research conducted using survey data have more often shown a positive relationship.”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Cucciniello et al. (2017) source
Classified as probably not a substantial claim.
PremisecitationSurvey research has found positive correlations between manifest transparency and trust.
“Survey research has found positive correlations between manifest transparency and trust (Tolbert & Mossberger, 2006;Im, Cho, Porumbescu, and Park 2014).”
Quote in the paperSubstantial claim1 of 2 sources checked- cites Tolbert & Mossberger, 2006 source
- cites Im, Cho, Porumbescu, and Park 2014 source
The Findings section reports a positive association between perceived government performance and trust, and a positive moderating effect of e-government use on the relationship between Internet use and trust. Neither the Findings nor the Models and Measures passages identify or test manifest transparency, so our copy does not establish the claimed correlation. (LLM, conf=0.75)
Experimental — accuracy not yet measured
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationA systematic review by Cucciniello et al. found that the existing literature generally suggests greater transparency results in less corruption.
“Conversely, in a cross-disciplinary, systematic review of the transparency literature, Cucciniello et al. (2017) found that the existing literature in general”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Cucciniello et al. (2017) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationFOIA requests have been shown to have a significant positive effect on government transparency.
“Also various studies have shown that FOIA requests have a significant positive effect on government transparency (e.g.Worthy et al., 2017;Spáč et al. 2018;Grimmelikhuijsen et al., 2019).”
Quote in the paperNot a substantial claim1 of 3 sources checked- cites Worthy et al., 2017
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Spáč et al. 2018
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Grimmelikhuijsen et al., 2019 source
May combine two claims.
Findingown dataIn Study 1, the FOIA prime did not significantly affect perceived openness of government, and the direction was slightly negative.
“was not significantly affected by the FOIA prime (see Appendix C).However, as with the results for trust, the FOIA treatment effect on perceived openness was slightly negative and thus in the opposite direction from our theoretical expectation.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataComparing the two studies, the FOIA prime in Study 1 had small significant negative effects, while all treatment groups in Study 2 showed null effects.
“It shows the small negative, yet significant, effects of the FOIA prime from Study 1, while at the same time highlighting the null effects for all treatment groups in Study 2.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataIn Study 2, separate analyses for each federal agency found no significant treatment effects on trust, except that the FOIA replication prime had a marginally significant negative effect (p < .10) on trust in NASA and the CDC.
“Again, there are no significant effects on trust, although the FOIA prime (replication) has a marginally significant negative effect (p < .10) on trust of both NASA and the Centers for Disease Control (CDC).”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataIn Study 2, the Data.gov prime had a weak negative association with trust in federal agencies that was not statistically significant.
“And the Data.govprime is weakly negatively associated with trust, but again not significant statistically.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataThe modified FOIA prime focused on the requestor model had no effect on trust in federal agencies in Study 2, and even this more positively framed prime did not increase trust in government.
“The modified FOIA prime, which focused on the requestor model, also has no effect at all on trust of federal agencies.”
- Also stated in: § 6. Discussion and implications · plain
“That being said, even a more positively framed FOIA prime which focused on the requestor model, which we tried in Study 2, had no positive effect on trust in government.”
Quote in the paperSubstantial claim- Also stated in: § 6. Discussion and implications · plain
May combine two claims.
Findingown dataIn Study 2, the original FOIA prime had a very small negative association with trust in federal agencies that was not statistically significant.
“The original FOIA prime has a slightly negative association with trust, but the relationship is miniscule in magnitude and not at all significant statistically.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationAn experiment using air pollution maps found transparency affected less knowledgeable and less trusting citizens but not others.
“For instance, Grimmelikhuijsen and Meijer (2014) used air pollution maps to probe transparency and found that they did have an effect on some citizens (particularly less knowledgeable and less trusting citizens) but not on others.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Grimmelikhuijsen and Meijer (2014) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationDisclosing decision-making elements that highlight a fair process, such as neutrality and voice, enhances citizens' trust.
“Porumbescu and Grimmelikhuijsen (2017) found that disclosing elements of decisionmaking that highlight a fair process, such as neutrality and voice, enhances citizens' trust.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Porumbescu and Grimmelikhuijsen (2017)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim.
Study design and conductown dataIn Study 2, participants were randomly assigned to various transparency primes and a no-prime control.
“Fig. 2 provides a summary of our second experimental design, in which we again randomized participants to various primes (to activate awareness of latent transparency) and to a no-prime control condition.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationA cross-national study by Bauhr and Grimes found that in highly corrupt countries, increased transparency tends to produce resignation rather than indignation.
“For example, Bauhr and Grimes (2014) cross-national study found that”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Bauhr and Grimes (2014) source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims. The quote only partly states this claim.
Study design and conductown dataIn Study 1, the perceived openness measure combined two items and had high internal consistency (alpha = 0.88).
“The sum of these items (alpha = 0.88) thus provides a secondary dependent variable.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Study design and conductown dataIn Study 1, participants were randomly assigned to a FOIA prime, a no-prime control, or a placebo prime.
“At the start, participants were randomly assigned to either: 1) a FOIA prime, 2) a no-prime control condition, or 3) a placebo prime.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductown dataIn Study 1, the main trust measure combined two ANES items and had high internal consistency (alpha = 0.91).
“These two items come from the American National Election Studies pilot study of improved ways to measure trust in government (Gershtenson & Plane, 2007).The sum of these items (alpha = 0.91) constitutes our main dependent variable or outcome of interest.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Gershtenson & Plane, 2007
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim.
Study design and conductnone givenIn Study 1, after the prime, respondents were randomly assigned to one of three federal agency descriptions.
“After being randomly assigned to the FOIA prime (treatment), the no-prime (control) condition, or the PRA prime (placebo), respondents were again randomly assigned to one of three federal agency descriptions:”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
PremisecitationPerceptions of procedural justice are important to trust judgments in policing, courts, and public administration.
“Indeed, the importance of perceptions of procedural justice to the formation of trust judgments has been well demonstrated in the context of policing and the courts (e.g.Tyler, 2006Tyler, , 2013)), as well as for trust of public administrators more generally (Van Ryzin, 2011).”
Quote in the paperSubstantial claim0 of 3 sources checkedProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationCertain types of transparency, especially those focusing on reasons behind policy decisions, can increase trust.
“de Fine Licht, Naurin, Esaiasson, & Gilljam (2014) found that certain types of transparency can indeed increase trust, especially when they focus on the reasons behind a policy decision.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites de Fine Licht, Naurin, Esaiasson, & Gilljam (2014)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationDigital open government websites have become a common government policy to increase transparency.
“Such digital open government websites have become a common government policy to increase transparency (e.g.Lourenço, 2015).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Lourenço, 2015 source
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenIn Study 1, the order of experiments in the omnibus survey was fully randomized.
“The order of experiments in the omnibus survey was fully randomized.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S4 (based).
InterpretationcitationExposure to actual government information may lead citizens to react negatively, as prior research suggests.
“Indeed, when citizens are exposed to such government information-manifest transparency-they may even react negatively, as some of the prior research suggests.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim. May combine two claims.
PremisecitationThe traditional ANES response options are too coarse and lack balance, for example there is no 'just about never' to offset 'just about always'.
“The answer categories have been criticized because it is too crude with only three answer categories and the categories are not counterbalanced.For instance, there is no”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Gershtenson & Plane, 2007
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductreasoningThe six federal agencies were shown in a random order to reduce order effects.
“The order of presentation of the agencies was randomized to reduce order effects.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductnone givenIn Study 2, a larger and more representative online sample was used than in Study 1.
“We also employed a larger and more representative online sample in this second experiment.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
PremisecitationHibbing and Theiss-Morse found that most citizens view actual democratic debates and compromises as unsatisfying or distasteful.
“Indeed, Hibbing and Theiss-Morse's empirical evidence from survey data and other sources finds that most citizens view the actual debates and compromises involved in the democratic process to be unsatisfying, if not distasteful.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Hibbing and Theiss-Morse
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim. May combine two claims.
PremisecitationTransparency's effects on trust appear contingent on policy domain, prior attitudes, and presentation format.
“Effects appear to be contingent on policy domain (de Fine Licht, 2014), prior attitudes (Grimmelikhuijsen & Meijer, 2014), and even presentation format (Porumbescu et al., 2017).”
Quote in the paperSubstantial claim0 of 3 sources checkedProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductown dataIn Study 1, the sample was disproportionately female (83%) and under 40 (60%).
“As Table 1 shows, participants were disproportionately female (83%) and under 40 in age (60%), which reflects the general profile of the Qualtrics research panel.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe wording of the trust question came from the standard American National Election Studies trust item.
“The question wording (”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites American National Election Studies (ANES)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim.
InterpretationreasoningIt is difficult to separate the principle of transparency from the specific information and cues that make up manifest transparency treatments.
“In other words, it remains difficult to disentangle the principle of transparency from the bundle of information and other cues that typically make up manifest transparency treatments-the specific data, websites, reports, or other information about government-that are tested in much of this experimental work.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductreasoningStudy 2 used quotas for sex, age, race, and US region in order to make the sample more representative.
“In contrast to Study 1, we set quotas by sex, age, race, and region of the United States to ensure a more representative sample.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
PremisecitationHibbing and Theiss-Morse's stealth democracy thesis holds that most citizens do not desire direct democracy or regular participation in politics.
“Our concept of latent transparency in inspired by the work of Hibbing and Theiss-Morse (2002) on”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Hibbing and Theiss-Morse (2002)
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
PremisereasoningCitizens value democracy as a check on abuse of power even if they do not want to participate themselves.
“Thus, citizens value democracy as a check on the abuse of power, even while not wanting to participate in the democratic process themselves.”
Quote in the paperSubstantial claim
The paper relies on this without support.
Many media, political, citizen and advocacy actors treat greater government transparency as almost automatically increasing trust in government.
“Transparency is popularly believed to enhance the public's trust in government”
“Media, politicians, citizens and pressure groups treat more government transparency as a solution that will near-automatically lead to more trust in government ().”
The authors state this as an assumption.
If government is more transparent, there will be an open culture with less room for cover-ups, secrets and mistakes.
“The basic assumption is that if government is more transparent there will be an 'open culture' with less room for cover-ups, secrets and mistakes (e.g.Bertot, Jaeger, & Grimes, 2010).”
The paper relies on this without support.
FOIA serves as a legal backbone for transparency in many countries.
“We chose to prime awareness of FOIA since this is a legal backbone to undergird transparency in many countries across the globe (REF).”
The paper relies on this without support.
The priming questions successfully activated latent transparency, meaning awareness of FOIA or Data.gov, among respondents.
“After receiving the FOIA or Data.gov primes (treatments) or the noprime (control) condition, respondents were asked to rate their level of trust of six federal agencies using a similar trust question and scale as in Study 1.”
The paper relies on this without support.
Study 2 had sufficient statistical power to detect meaningful effects of the primes on trust.
“The results indicate that there are no significant effects on trust of federal agencies for any of the primes.”
The paper relies on this without support.
The summative scale of six agency trust ratings validly measures trust in federal agencies.
“For our main dependent variable, we constructed a summative scale of the six agency trust ratings.”
The paper relies on this without support.
The six selected federal agencies adequately represent the range of federal agencies for testing trust effects.
“These agencies were chosen to include the three agencies from Study 1, plus an additional three agencies representing a range of functions.”
Statistics recomputed
Every reported test result, recomputed from its test statistic and degrees of freedom. A result shows as not adding up only once an independent check has confirmed it.
- Consistentχ²(2) = 1.87reported p = .393 · recomputed p = .393
“i2(2) = 1.87, p = .393”
- Consistentχ²(16) = 16.03reported p = .451 · recomputed p = .451
“i2(16) = 16.03,p = .451”
- Consistentχ²(2) = 3.03reported p = .22 · recomputed p = .220
“i2(2) = 3.03, p = .220”
- Consistentχ²(8) = 4.81reported p = .777 · recomputed p = .778
“i2(8) = 4.81, p = .777”
- Consistentχ²(14) = 15.68reported p = .334 · recomputed p = .333
“i2(14) = 15.68,p = .334”
- Consistentχ²(3) = 0.737reported p = .864 · recomputed p = .864
“i2(3) = 0.737, p = .864”
- ConsistentF(3, 1505) = 0.714reported p = .543 · recomputed p = .544
“F(3, 1505) = 0.714, p = .543”
- Consistentχ²(18) = 15.775reported p = .608 · recomputed p = .608
“i2(18) = 15.775,p = .608”
- Consistentχ²(3) = 0.337reported p = .953 · recomputed p = .953
“i2(3) = 0.337, p = .953”
- Consistentχ²(6) = 3.199reported p = .783 · recomputed p = .783
“i2(6) = 3.199, p = .783”
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
Each contradiction between two passages listed here was confirmed by an independent check.
Study 1 placebo effect is described as nonsignificant despite a significant result
MinorThe text says the PRA placebo coefficient is not statistically significant, but the first model in Table 2 reports p = 0.047, below the table's stated 0.05 threshold.
“Interestingly, the coefficient for the placebo treatment (the PRA prime) is also negative, although not significant statistically.”
“| PRA dummy(1 = PRA) | -0.072 | 0.047 | -0.065 | 0.069 | -0.054 | 0.117 |”
Study 2 model reports more observations than participants
MinorStudy 2 is described as having 1503 participants, but its first main-results model reports 1506 observations. The reported model count exceeds the stated sample size.
“Participants were 1503 US adult members of a research panel managed by Qualtrics, with online responses gathered from May 8 to June 2, 2019.”
“| Observations | 1506 | | | 1440 | | |”
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Sorted by citations
Mansoor, M. (2021) · Government Information Quarterly · doi:10.1016/j.giq.2021.101597 · Cited by 451 · see citing works
“As the disclosure of information by the agencies of government results in a reduction in fallacies of the public by making them understand the motives behind decisions made by the government, resulting in a higher level of trust among residents in government (Grimmelikhuijsen et al., 2020; Lee et al., 2020; Pittaway &…”
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“…between transparency and trust in government and public administration more generally, too, have found that transparency can lead to lower trust, possibly because it primes suspicions and concerns among citizens (Grimmelikhuijsen et al. 2013; Grimmelikhuijsen, Piotrowski, and Van Ryzin 2020).”
BackgroundZheng, Q. (2023) · Public Relations Review · doi:10.1016/j.pubrev.2023.102296 · Cited by 48 · see citing works
Can open government data policy improve firm performance? Evidence from listed firms in China
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“Scholars find different dynamics and effects of government transparency depending on the institutional and policy context (e.g. Meijer, 2013; De Fine Licht, 2014; Grimmelikhuijsen et al., 2020).”
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“Studies like Grimmelikhuijsen et al. (2020) have begun this, however they measure trust exhibited by citizens who do not necessarily interact with the target institution.”
BackgroundDoes being informed about government transparency boost trust? Exploring an overlooked mechanism
Ripamonti, J. P. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2024.101960 · Cited by 28 · see citing works
Pollution matters: The political cost of information disclosure
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¿Qué condiciones favorecen una transparencia pública efectiva? Artículo de revisión
Mendieta, M. V. (2021) · Revista de Estudios Políticos · doi:10.18042/cepc/rep.194.08 · Cited by 19 · see citing works
Zhai, Y., & Han, G. (2023) · International Review of Administrative Sciences · doi:10.1177/00208523231166254 · Cited by 18 · see citing works
“The provision to the public of true and accurate information by the government can prompt greater public trust in the government (Grimmelikhuijsen et al., 2020).”
BackgroundTrautendorfer, J. A., Schmidthuber, L., & Hilgers, D. (2023) · Governance · doi:10.1111/gove.12805 · Cited by 18 · see citing works
Citizen blame attributions for government fiscal crises: Experimental evidence from China
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Wang, H., Tang, Z. R., Xiong, L., Wang, X., & Zhu, L. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2024.101995 · Cited by 13 · see citing works
Transparency in a “Post-Fact” World
Schnell, S. (2022) · Perspectives on Public Management and Governance · doi:10.1093/ppmgov/gvac010 · Cited by 14 · see citing works
Information shocks and parental response in education. A case study of an open government initiative
Palmaccio, S., Schiltz, F., & Witte, K. D. (2022) · Government Information Quarterly · doi:10.1016/j.giq.2022.101702 · Cited by 12 · see citing works
“A possible explanation for these findings is provided by Grimmelikhuijsen et al. (2020), who distinguished between latent transparency (i.e. citizens' awareness that they can monitor governmental processes) and manifest transparency (i.e. the possibility to monitor governmental processes), finding…”
BackgroundNguyen, P. V., Vrontis, D., Nguyen, L. D. P., Nguyen, T. T. U., & Salloum, C. (2025) · Strategic Change · doi:10.1002/jsc.2646 · Cited by 12 · see citing works
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Capturing the social relevance of government transparency and accountability using a behavioral lens
Porumbescu, G. A., Grimes, M., & Grimmelikhuijsen, S. (2021) · Journal of Behavioral Public Administration · doi:10.30636/jbpa.41.241 · Cited by 10 · see citing works
Self-citationImplementation of the transparency laws in Catalonia
Mendieta, M. V., Martínez, A. C. I., & Solé, J. P. (2023) · El Profesional de la Informacion · doi:10.3145/epi.2023.ene.08 · Cited by 9 · see citing works
Assessing the Influence of Strategic Resources on the Quality of Life in Spanish Cities
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Whose Public Virtue? Exploring Freedom of Information Efficacy and Support
Wagner, A. J. (2022) · Administration & Society · doi:10.1177/00953997221113223 · Cited by 8 · see citing works
“…reduced corruption (Bauhr & Grimes, 2014; Cucciniello et al., 2017; Schnell, 2017) or whether transparency or access correlates with trust in government (Bannister & Connolly, 2011; Grimmelikhuijsen, 2012; Grimmelikhuijsen et al., 2020; Grimmelikhuijsen & Meijer, 2014; Tolbert & Mossberger, 2006).”
BackgroundInfluentialHow the exercise of the right to information (RTI) affects trust in political institutions
Rodríguez, R. P., Muñoz, P., Rosenblatt, F., et al. (2023) · Government Information Quarterly · doi:10.1016/j.giq.2023.101838 · Cited by 7 · see citing works
Tai, K.-T., Awasthi, P., & Lee, I. P. (2024) · Government Information Quarterly · doi:10.1016/j.giq.2024.101975 · Cited by 8 · see citing works
Transparency as a Predictor of Loyalty in the Banking Sector: A SEM-ANN Approach
Tiwari, P. (2022) · FIIB Business Review · doi:10.1177/23197145221113377 · Cited by 7 · see citing works
Exploring the Determinants of Public Trust in Government in Somalia: An Empirical Analysis
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“In contrast, Grimmelikhuijsen et al. [56] did two survey tests in which samples of US citizens were given basic knowledge regarding accessible government data and ultimately discovered that the widespread belief in Transparency had a favorable impact on the public's confidence in their government.”
BackgroundEmpowering communication strategy for safe cyberspace: insights from trust-based quality information
Huda, M. (2024) · Global Knowledge, Memory and Communication · doi:10.1108/gkmc-09-2023-0345 · Cited by 7 · see citing works
Citizen requests and the price of public information: An experimental test
Ingrams, A. R., Kaufmann, W., & Jacobs, D. (2023) · Information Polity · doi:10.3233/ip-220054 · Cited by 6 · see citing works
“There may also be other aspects of FOI that influence this relationship as prior research has found that areas such as the trust in government (Grimmelikhuijsen et al., 2020; Worthy, 2010) and the performance of government (Wood & Lewis, 2017; Worthy, 2010) are important contextual factors in…”
Liang, L., Xie, J., Ren, J., et al. (2024) · Industrial Management & Data Systems · doi:10.1108/imds-08-2023-0572 · Cited by 6 · see citing works
Escolano, R. V. (2021) · Gestión y Análisis de Políticas Públicas · doi:10.24965/gapp.i27.10872 · Cited by 6 · see citing works
The power of framing: The role of information provision in promoting whistleblowing
Novaro, R., Nasi, G., Cucciniello, M., et al. (2023) · Public Administration · doi:10.1111/padm.12977 · Cited by 5 · see citing works
Self-citationCompliance with COVID-19 preventive policies and governmental transparency: an experimental analysis
Chiang, L.-C., Tai, K.-T., & Lee, I. P. (2024) · Public Management Review · doi:10.1080/14719037.2024.2335231 · Cited by 6 · see citing works
“Grimmelikhuijsen, Piotrowski, and Van Ryzin 2020); (2) the released information of negative performance – in terms of the surge of reported cases in the provided figure – might go against citizens’ expectations or remind them of other negative experiences (e.g. the fear of an unprecedented…”
InfluentialEffect of Social Media Usage in Government Agencies’ Communication Effort
Dominic, D., & Gisip, I. A. (2021) · International Journal of Academic Research in Business and Social Sciences · doi:10.6007/ijarbss/v11-i3/9277 · Cited by 5 · see citing works
“The result showing greater transparency associates with more trust, less trust, little and no effect at all (Grimmelikhuijsen et al., 2020).”
BackgroundOpen government data and firms’ open innovation: evidence from listed firms in China
Wang, Q., & Hu, J. (2025) · The Journal of Technology Transfer · doi:10.1007/s10961-025-10281-z · Cited by 4 · see citing works
Maisyarah, R. (2026) · Public and Municipal Finance · doi:10.21511/pmf.15(1).2026.04 · Cited by 5 · see citing works
“Conversely, ambiguous, delayed, or difficult-to-use disclosures generate informational uncertainty and undermine institutional trust (Grimmelikhuijsen et al., 2020).”
Alsaad, A. K., Alkhawaldeh, A. M., Elrehail, H., & Almomani, R. (2024) · Transforming Government People Process and Policy · doi:10.1108/tg-03-2024-0060 · Cited by 4 · see citing works
Kussl, S. (2025) · International Journal of Public Administration · doi:10.1080/01900692.2025.2542310 · Cited by 3 · see citing works
“Strategically, it enhances decision-making through data analytics and promotes transparency and public participation (Farahani et al., 2018; Grimmelikhuijsen et al., 2020; Twizeyimana & Andersson, 2019).”
Open Government Data and Smart Nation in Singapore
Xu, C., & Chen, C. (2023) · Information Technology and Global Governance · doi:10.1007/978-3-031-35863-0_8 · Cited by 3 · see citing works
Clubb, G., Davies, G., & Kobayashi, Y. (2024) · Terrorism and Political Violence · doi:10.1080/09546553.2024.2322489 · Cited by 3 · see citing works
“…particularly in policy areas involving matters of life-or-death, can have a negative effect on acceptance, legitimacy and to an extent trust, 51 subsequently the measures by Porumbescu et al would not adequately capture the opposition to a policy area making a taboo trade-off which used to…”
Enhancing Institutional Trust: Evidence from an Experimental Study with Adolescents in Italy
Sestini, E., Muscillo, A., Lombardi, G., Garbin, F., & Pin, P. (2025) · Social Indicators Research · doi:10.1007/s11205-024-03507-4 · Cited by 3 · see citing works
Bolívar, M. P. R. (2026) · International Review of Administrative Sciences · doi:10.1177/00208523261433893 · Cited by 11 · see citing works
“…the importance of contributions that the-orize and empirically trace these interactions across diverse administrative traditions, moving beyond single-country or single-sector designs towards more comparative and longitudinal analyses (Grimmelikhuijsen et al., 2020; Mukherjee et al., 2021).”
Xia, S., & Zhang, C. (2026) · Public Management Review · doi:10.1080/14719037.2026.2632703 · Cited by 2 · see citing works
Does open government data policy mitigate institutional herding? Evidence from China
钟嘉琴, Ye, X., & Huang, C. (2026) · Economic Analysis and Policy · doi:10.1016/j.eap.2026.06.049 · Cited by 2 · see citing works
Citizen’s Attitude Toward the Use of Open Data in E-Governance
Roy, S. K., & Chowdhury, S. (2024) · Springer eBooks · doi:10.1007/978-3-031-49841-1_5 · Cited by 1 · see citing works
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“There may be a “latent transparency” where citizens value that transparency exists, even if they do not seek information (Grimmelikhuijsen, Piotrowski, and Van Ryzin 2020); and notably we do measure information search as a participation variable.”
Ya-bin, D., Yang, K., Duan, S., & Cao, J. (2025) · International Public Management Journal · doi:10.1080/10967494.2025.2516555 · Cited by 1 · see citing works
“Scholars often justify transparency through this informational gain, a concept known as manifest transparency, in which citizens directly access government data (Grimmelikhuijsen et al. 2020).”
InfluentialHerani, R. (2025) · Journal of Entrepreneurship in Emerging Economies · doi:10.1108/jeee-02-2025-0103 · Cited by 3 · see citing works
Trautendorfer, J. A., Hohensinn, L., & Hilgers, D. (2025) · Information Polity · doi:10.1177/15701255251393049 · Cited by 1 · see citing works
“…determinants of government responsiveness to information requests (e.g., Bagozzi et al., 2021; Berliner et al., 2021; Choi, 2018; Cuillier, 2010; Grimmelikhuijsen et al., 2020; Hazell & Worthy, 2010; Spáˇc et al., 2018; Taylor & Burt, 2010; Trautendorfer et al., 2023; Wagner, 2021b; Worthy et…”
Openness as a new communication strategy for political parties
Díez‐Garrido, M. (2023) · Tripodos · doi:10.51698/tripodos.2022.53.01 · Cited by 2 · see citing works
“However, given the doubts surrounding this issue, the relationship of transparency and openness policies with trust and legitimacy should be addressed in future research, as already suggested by Brandsma and Meijer (2020) and Grimmelikhuijsen et al. (2020).”
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Pollution Matters: The Political Impact of Information DisclosurePreprint
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Conclusion: Recap and Recommendations
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Yohanes, Y., Qadrie, S. R. F. A., Elyta, E., Olifiani, L. P., & Kurniawan, C. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.5052827
ThinkBox: An Open Government Agenda for Academics
de Brelàz, G., & Piotrowski, S. J. (2025) · Revista de Gestão · doi:10.1108/rege-04-2025-215
Self-citationOsuna, A. I., Williams, T., Gómez, J. M., Grignon, E., Castaldelli, G., & Hamm, J. A. (2025) · Journal of Community Psychology · doi:10.1002/jcop.70032
Transparency in Public Management: A Key Element in the Fight against Corruption
Salvador, M., & Inclán, D. D. V. (2025) · IntechOpen eBooks · doi:10.5772/intechopen.1011297
Building Municipal Trust: Corruption, Transparency, and Public Services in Chile
Bastida, F., & Estrada, L. (2025) · Administration & Society · doi:10.1177/00953997251372604
“Despite the belief that transparency increases trust, however, the results are mixed and inconsistent (Grimmelikhuijsen et al., 2020; Krah & Mertens, 2020).”
Open Government Data and e-gov services: prospects for increasing social trust
Baikhojayev, A., & Уандыкова, М. (2025) · Central Asian Economic Review · doi:10.52821/2789-4401-2025-4-235-247
Cullano, R. A., Tiu, A. M., Mata, P. V., Yamagishi, K. D., Gonzales, G. G., Maturan, F., Evangelista, S. S., Burdeos, A. O., & Ocampo, L. A. (2025) · Journal of Public Affairs · doi:10.1002/pa.70103
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Yamamoto, K., & Goldfinch, S. F. (2026) · International Review of Administrative Sciences · doi:10.1177/00208523261449436
Kaiser, Z. R. M. A., & Boadu, D. B. (2026) · International Journal of Public Administration · doi:10.1080/01900692.2026.2667210 · Cited by 2 · see citing works
Digital media exposure, trust, and preventive behaviors during COVID-19 pandemic
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Urban digital twin governance readiness and institutional trust: Panel evidence from the EU
Zhou, W., & Kriviņš, A. (2026) · Open Research Europe · doi:10.12688/openreseurope.24443.1
Are citizens willing to compromise on transparency in governmental crisis communication?
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- Authors
- Grimmelikhuijsen, S. G., Piotrowski, S. J., & Van Ryzin, G. G.
- Affiliations
- Utrecht University (NL)
- Rutgers, The State University of New Jersey (US)
- Corresponding author
- Piotrowski, Suzanne J.
- Venue
- Government Information Quarterly
- Publisher
- Elsevier BV
- Published
- 2020-10
- Volume
- 37
- Issue
- 4
- Pages
- 101497
- ISSN
- 0740-624X (ISSN-L)
- OpenAlex
- W3043021176
- Cited by
- 81
- References
- 50
- Citations by year
- 2026: 12 · 2025: 14 · 2024: 13 · 2023: 21 · 2022: 10 · 2021: 9 · 2020: 2
- FWCI
- 36.57
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Government Information Quarterly (publishedVersion, other-oa)
- Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
- Funders
- Rutgers, The State University of New Jersey
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Political Science and International Relations › Administrative Law and Governance
- Social Sciences › Public Administration › Public Policy and Administration Research
- Keywords
- public trust in government, Freedom of Information Act, open government data, government information access
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-06.
Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-06.
Cited sources are checked by gpt-6-sol.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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