The DOI matches its Crossref record; 79 of the 80 references it cites were found in a registry or an index.
Artificial intelligence in E-commerce fulfillment: A case study of resource orchestration at Alibaba’s Smart Warehouse
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“In cases such as these, human work continues to be performed by humans, not because it is difficult to automate, but because humans are better at it, or cheaper to employ, than machines.”
From Artificial intelligence and work: a critical review of recent research from the social sciences (2024) · cites this paper as Zhang et al. 2021
In the citing paper
“While AI has the potential to generate business value in terms of performance, productivity and effectiveness, it is not autonomous, as it works in concert with human capabilities (Zhang et al., 2021).”
From Toward AI Governance: Identifying Best Practices and Potential Barriers and Outcomes (2023) · cites this paper as Zhang et al., 2021
Citations
Cites
Firm Resources and Sustained Competitive Advantage
Barney, J. (1991) · Journal of Management · doi:10.1177/014920639101700108 · Cited by 48,334
Firm resources and sustained competitive advantage
Barney, J. B. (2004) · Advances in strategic management · doi:10.1016/s0742-3322(00)17018-4 · Cited by 38,216
Building Theories from Case Study Research
Eisenhardt, K. M. (1989) · The Academy of Management Review · doi:10.2307/258557 · Cited by 17,455
A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1
Klein, H. K., & Myers, M. D. (1999) · MIS Quarterly · doi:10.2307/249410 · Cited by 5,263
The Case Research Strategy in Studies of Information Systems
Benbasat, I., Goldstein, D. K., & Mead, M. (1987) · MIS Quarterly · doi:10.2307/248684 · Cited by 4,716
Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., Duan, Y., Dwivedi, R., Edwards, J., Eirug, A., et al. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.08.002 · Cited by 4,611
Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., et al. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102168 · Cited by 4,608
Is the Resource-Based “View” a Useful Perspective for Strategic Management Research?
Priem, R. L., & Butler, J. E. (2001) · Academy of Management Review · doi:10.5465/amr.2001.4011928 · Cited by 4,461
Why Are There Still So Many Jobs? The History and Future of Workplace Automation
Autor, D. H. (2015) · Journal of Economic Perspectives · doi:10.1257/jep.29.3.3 · Cited by 3,917
Interpretive case studies in IS research: nature and method
Walsham, G. (1995) · European Journal of Information Systems · doi:10.1057/ejis.1995.9 · Cited by 3,834
Research works printed but not linked: 2
- Gupta, 2017, Artificial Intelligence in public health: Opportunities and challenges, JK Science, 19, 191
- Parveen, 2018, Artificial intelligence in construction industry: Legal issues and regulatory challenges, International Journal of Civil Engineering and Technology, 9, 957
Cited by
Sorted by citations
Items 101–200 of 227
Sustainable and Smart Supply Chains in China
Zreık, M. (2023) · Advances in logistics, operations, and management science book series · doi:10.4018/979-8-3693-0225-5.ch010 · Cited by 12
Impact of Customer Perception of Value Co-Creation for Personalization in Online Shopping
Jensolin Abitha Kumari, J., & Gotmare, P. R. (2022) · International Journal of E-Business Research · doi:10.4018/ijebr.309388 · Cited by 12
“Ethical concerns include privacy and data breach, security, and fairness perception that are difficult for firms to monitor (Laczniak & Murphy, 2019; Zhang et al., 2018; Zhang et al., 2021).”
BackgroundWang, Y., Lu, Y., Grunwald, S., Chu, S. L., Kamble, P., & Kumar, J. (2024) · Journal of Hospitality & Tourism Education · doi:10.1080/10963758.2024.2369128 · Cited by 11
“…been used as a research method in hospitality education research to introduce the longitudinal process of developing an educational intervention (e.g., Arcodia & Dickson, 2009; Molintas et al., 2023), and in AI research to share the story of establishing a new AI tool (e.g., Zhang et al., 2021).”
Chen, Y., & Dong, N. (2024) · International Journal of Emerging Markets · doi:10.1108/ijoem-12-2023-2014 · Cited by 11
Zhang, W., Deng, Z., Zhang, C., & Shen, W. (2024) · Robotics and Computer-Integrated Manufacturing · doi:10.1016/j.rcim.2024.102918 · Cited by 11
Deng, Z., & Guo, M. (2023) · Benchmarking An International Journal · doi:10.1108/bij-11-2022-0697 · Cited by 10
Pandey, P. K., Dhaliwal, A. K., & Pandey, P. K. (2024) · The International Review of Retail Distribution and Consumer Research · doi:10.1080/09593969.2024.2374365 · Cited by 13
“…(Balakrishnan et al. 2022), trust and commitment’s role in shaping AI-driven customer satisfaction perceptions (Ameen et al. 2021), the service-robot acceptance model (Fernandes and Oliveira 2021), and AI-driven automation’s impact on productivity and performance (Zhang, Pee, and Cui 2021).”
E-commerce transformation: A literature review from an institutional and organizational perspective
Thenoz, É., Juteau, S., & Rowe, F. (2024) · Electronic Markets · doi:10.1007/s12525-024-00740-0 · Cited by 12
“…that pioneered e-commerce are pursuing their transformation efforts to integrate recent socio-technical innovations such as social commerce (Bagh-dadi, 2013), data analytics (Akter & Fosso-Wamba, 2016), AI (Zhang et al., 2021), and different channels or pricing strategies (Liu et al., 2021).”
Aloini, D., Benevento, E., Dulmin, R., Guerrazzi, E., & Mininno, V. (2024) · Transportation Research Part E Logistics and Transportation Review · doi:10.1016/j.tre.2024.103933 · Cited by 10
ŞİŞMAN, G., & Orel, F. D. (2025) · The International Journal of Logistics Management · doi:10.1108/ijlm-07-2024-0413 · Cited by 16
Research on Logistics Distribution Vehicle Path Optimization Based on Simulated Annealing Algorithm
Yang, L. (2022) · Advances in Multimedia · doi:10.1155/2022/7363279 · Cited by 9
“In terms of promoting consumption, the rapid development of e-commerce has accelerated the application and updating of new technologies such as arti cial intelligence, big data, and the Internet of ings, driving the upgrading of consumer experience [2].”
Artificial Intelligence and Machine Learning in the Context of E-commerce: A Literature Review
Fedorko, R., Kráľ, Š., & Fedorko, I. (2022) · Lecture notes in networks and systems · doi:10.1007/978-981-19-2130-8_82 · Cited by 11
Problems of Regulation and Prospective Development of E-commerce Systems in the Post-coronavirus Era
Aliyev, A. G. (2022) · International Journal of Information Engineering and Electronic Business · doi:10.5815/ijieeb.2022.06.02 · Cited by 9
Robot as Staff: Robot for Alibaba E-Commerce Warehouse Process
Prawira, I. F. A., Habbe, A. H., Muda, I., Hasibuan, R. M., & Umbrajkaar, A. M. (2023) · International Conference on Inventive Computation Technologies (ICICT) · doi:10.1109/icict57646.2023.10134041 · Cited by 9
Pereira, V. E., Vaz, D., Bamal, N., Bamel, U. K., & Behl, A. (2024) · The Journal of Technology Transfer · doi:10.1007/s10961-024-10124-3 · Cited by 8
“…made in the utilization of resource orchestration is that the mere possession of resources will not add value to any organization (Asiaei et al., 2021; Zhang et al., 2021 ); a firm creates value for itself and its customers only when it effectively lever - ages its resources (Sirmon et al., 2007).”
SME–Platform System Development in China–ASEAN E-Commerce: A Synergetic Evolution Perspective
Feng, B., & Feng, C. (2025) · Systems · doi:10.3390/systems13040218 · Cited by 8
Adoption Of Artificial Intelligence In Talent Acquisition: The Need For The E-Business Environment
Rukadikar, A., Pandita, D., & Choudhary, H. (2023) · International Conference on Business and Industrial Research (ICBIR) · doi:10.1109/icbir57571.2023.10147592 · Cited by 8
“The artificial intelligence (AI) market was estimated to be worth a stunning $1.2 trillion in 2018, and 61 per cent of enterprises were said to be employing AI in some capacity [10][11].”
BackgroundInfluentialDeploying warehouse robots with confidence: the BRAIN-IoT framework’s functional assurance
Baouya, A., Chehida, S., Bensalem, S., Gürgen, L., Nicholson, R., Cantero, M., Diaz-Nava, M., & Ferrera, E. (2023) · The Journal of Supercomputing · doi:10.1007/s11227-023-05483-x · Cited by 8
“However, decentralized robot deployment can be costly in terms of programming as much of the functionality and orders rely on embedded AI algorithms [16].”
Domenico, M. D., Hofman, E., & Schiele, H. (2023) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2023.3240300 · Cited by 9
“On the other hand, the evolution of technology offers new opportunities to well-established platform firms (Google and Meta perhaps being the most representative examples) to expand their operations, for example through artificial intelligence [201], [202].”
BackgroundARTIFICIAL INTELLIGENCE FOR INNOVATION: A BIBLIOMETRIC ANALYSIS AND STRUCTURAL VARIATION APPROACH
Jabeur, S. B., Stef, N., & Arfi, W. B. (2024) · International Journal of Innovation Management · doi:10.1142/s1363919624500208 · Cited by 8
How does artificial intelligence technology affect ESG performance? Evidence from China
Li, X., & Bian, J. (2025) · Sustainability Accounting Management and Policy Journal · doi:10.1108/sampj-03-2024-0272 · Cited by 7
The Role of AI Technologies in E-Commerce Development: A European Comparative Study
Bocean, C. G., Popescu, L. G., Simion, D., Sperdea, N. M., Puiu, C., Marinescu, R. C., & Maria, E. (2025) · Journal of theoretical and applied electronic commerce research · doi:10.3390/jtaer20030225 · Cited by 13
Le, H. T. P. M., Nguyen, P. V., Chebbi, H., & Dinh, D. M. (2025) · International Marketing Review · doi:10.1108/imr-04-2025-0176 · Cited by 11
Zhao, B., Shen, X., Peng, K., Wang, J., & Leung, V. C. M. (2023) · Wireless Networks · doi:10.1007/s11276-023-03456-9 · Cited by 7
“How to develop a smart and sophisticated warehouse system to further improve storage efficiency and reduce service costs has emerged as a novel strategic topic for promoting the digital transformation of traditional industries and stimulating the economic vitality of various nations [3, 4].”
-, R. E., & -, D. N. R. (2024) · International Journal For Multidisciplinary Research · doi:10.36948/ijfmr.2024.v06i04.25930 · Cited by 7
“Continuous training and development programs are crucial for retail professionals to uphold their competence and efficiently cooperate with modern technologies [17].”
BackgroundMethodInfluentialMAS-based Distributed Cyber-physical System in Smart Warehouse
Piardi, L., da Costa, P. A., de Oliveira, A. L. S., & Leitão, P. (2023) · IFAC-PapersOnLine · doi:10.1016/j.ifacol.2023.10.826 · Cited by 7
Iram, T., Albadry, O. M., Mehmood, S., & Ahmad, Z. (2025) · Management & Sustainability An Arab Review · doi:10.1108/msar-08-2024-0092 · Cited by 9
Mohamed, Z. A., & ÜNSALAN, M. (2025) · Cogent Business & Management · doi:10.1080/23311975.2025.2542428 · Cited by 19
“…that require intelligence, such as learning, planning, logical reasoning, critical thinking and solving problems creatively in everyday scenarios (Zhang et al., 2021). the domain of ai involves information technologies that collect and analyze data to generate meaningful insights, which can be…”
Research on the Impact of ChatGPT on The Economic Development of E-commerce Industry
Zhang, M. (2023) · Frontiers in Business Economics and Management · doi:10.54097/fbem.v11i1.11820 · Cited by 6
Vedapradha, R., Joshi, D., & Ravi, H. (2024) · The International Journal of Logistics Management · doi:10.1108/ijlm-12-2023-0509 · Cited by 6
Khan, N., Solvang, W. D., Yu, H., & Rolland, B. E. (2024) · Frontiers in Sustainability · doi:10.3389/frsus.2024.1426089 · Cited by 6
“While examples of smart inventory practices can be found in industries like food, e-commerce, and retail (Sgarbossa et al., 2022; Zhang et al., 2021; Mahroof, 2019), the unique functional requirements of the oil and gas sector necessitate tailored approaches to adopting modern supply chain…”
Artificial Intelligence in Online Stores’ Processes
Chodak, G., & Chawla, Y. (2022) · Communications in computer and information science · doi:10.1007/978-3-030-95502-1_17 · Cited by 6
ChatGPT’s problem-solving abilities in context-rich and traditional physics problems
Horchani, R. (2025) · Physics Education · doi:10.1088/1361-6552/adb473 · Cited by 9
AI, big data and knowledge management: enhancing green innovation and sustainability in business
Masoud, N. (2026) · SAM Advanced Management Journal · doi:10.1108/samamj-01-2025-0004 · Cited by 5
Farrukh, A., Ahmed, A., & Yawar, S. A. (2026) · Business Strategy and the Environment · doi:10.1002/bse.70667 · Cited by 5
A SYSTEMATIC REVIEW ON THE USE OF ARTIFICIAL INTELLIGENCE IN E-COMMERCE
Erdoğan, U. (2023) · Toplum Ekonomi ve Yönetim Dergisi · doi:10.58702/teyd.1357551 · Cited by 5
Indroputri, I. A., & Sanjaya, R. (2024) · Petra International Journal of Business Studies · doi:10.9744/petraijbs.7.1.48-56 · Cited by 5
Tavakoli, M. J., Fazl, F., Sedighi, M., Naseri, K., Ghavami, M., & Taghipour‐Gorjikolaie, M. (2025) · International Journal of Intelligent Systems · doi:10.1155/int/8883735 · Cited by 5
Artificial Intelligence Based Solutions to Smart Warehouse Development: A Conceptual Framework
Nguyen, V.-A.-T., Le, N.-B., Kieu, M.-K., Nguyen, X.-H., Nguyen, D.-C., Le, N.-H., Ninh, T.-T.-D., & Debnath, N. C. (2022) · Lecture notes on data engineering and communications technologies · doi:10.1007/978-3-031-03918-8_11 · Cited by 5
Qin, R. W. (2024) · Technology and Investment · doi:10.4236/ti.2024.153010 · Cited by 5
“With e-commerce constantly expanding and evolving, AI technologies are becoming increasingly essential for enhancing operational efficiency and maintaining competitive advantage (Lari et al., 2022; Zhang et al., 2021).”
Adoption of AI-based order picking in warehouse: benefits, challenges, and critical success factors
Rad, F. F., Oghazi, P., İZMİR, O., & Kordestani, A. A. (2025) · Review of Managerial Science · doi:10.1007/s11846-025-00858-1 · Cited by 6
“Among these, AI stands out as a key technology with the potential to improve warehouse management (Min 2010; Zhang et al. 2021; Sodiya et al. 2024).”
InfluentialProvide a model for an e-commerce system with the impact of artificial intelligence
Kian, R. (2021) · International Journal of Innovation in Management Economics and Social Sciences · doi:10.52547/ijimes.1.3.88 · Cited by 5
Churn Rate Modeling for Telecommunication Operators Using Data Science Methods
Zatonatska, T. H., Fareniuk, Y., & Shpyrko, V. (2023) · Marketing and Management of Innovations · doi:10.21272/mmi.2023.2-15 · Cited by 5
“It is important to abide by all the universal rules for efficient work with innovation and effectively using technology in the company so that this innovation is useful (Zhang et al., 2021).”
BackgroundKwak, H., Kim, T. Y., & Lee, D. H. (2025) · Eng—Advances in Engineering · doi:10.3390/eng6090205 · Cited by 4
Navigating HRM Challenges in Post-Pandemic China
Zreık, M. (2023) · Advances in human resources management and organizational development book series · doi:10.4018/978-1-6684-9172-0.ch008 · Cited by 4
Wang, J. (2022) · Journal of Computational Methods in Sciences and Engineering · doi:10.3233/jcm-226152 · Cited by 4
Alam, S., Hoque, M. R., & RAY, P. K. (2022) · Disaster risk reduction · doi:10.1007/978-981-19-2053-0_8 · Cited by 4
Mucha, T., Ma, S.-J., & Abhari, K. (2023) · Internet Research · doi:10.1108/intr-10-2022-0769 · Cited by 4
Faulty diagnostics model in e-commerce using AI
Sahoo, A. K., Gulavani, S. S., Manwal, M., Medidha, R., Bhaskar, T., & Manohara, M. (2022) · Measurement Sensors · doi:10.1016/j.measen.2022.100634 · Cited by 4
BOUREZIG, M. C. E., & BOUGUERRI, S. C. T. B. T. (2024) · MANAGEMENT AND ECONOMICS REVIEW · doi:10.24818/mer/2024.01-05 · Cited by 3
Sharma, P., & Dang, G. P. (2026) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-04-2025-0308 · Cited by 3
Hoque, M. T., Tzokas, N. X., Arslan, A., Gupta, D. R., & Ahammad, M. F. (2026) · International Marketing Review · doi:10.1108/imr-10-2024-0389 · Cited by 3
Unveiling Sustainability in Supply Chain Through AI Integration
Kamra, J., Mani, A. P., Joshi, S., Sharma, M., & Prasad, M. (2026) · Climate change management · doi:10.1007/978-3-032-03484-7_21 · Cited by 3
Implementasi Model Artificial Intelligence dalam Warehouse: Systematic Literature Review
Dwilaga, A. T. (2023) · JUSTI (Jurnal Sistem dan Teknik Industri) · doi:10.30587/justicb.v3i2.5250 · Cited by 3
Benziane, S. (2024) · Advances in finance, accounting, and economics book series · doi:10.4018/979-8-3693-1418-0.ch009 · Cited by 3
Leveraging AI and ML for Proactive Threat Detection for E-Commerce
Mudgal, A. (2024) · Advances in electronic commerce (AEC) book series/Advances in electronic commerce series · doi:10.4018/979-8-3693-5718-7.ch012 · Cited by 3
Automatic Eligibility of Sellers in an Online Marketplace: A Case Study of Amazon Algorithm
Gómez-Losada, Á., Cortés, G. A., & Duch‐Brown, N. (2022) · Information · doi:10.3390/info13020044 · Cited by 3
“, chatbots [11], recommendation engines [12–14], applications for intelligent logistics [15,16] and pricing [17–21]).”
BackgroundA data science-based marketing decision support system for brand management
Chornous, G. O., Fareniuk, Y., Giedraitis, V., Ulvidienė, E., & Kharlamova, G. (2023) · Innovative Marketing · doi:10.21511/im.19(2).2023.04 · Cited by 3
Hatamleh, A. T. (2023) · Humanitarian and Natural Sciences Journal · doi:10.53796/hnsj455 · Cited by 4
A Study of the Man and Unmanned Teaming System for Improving Efficiency in a Fulfillment Center
Khudoyberdiev, A., Garnaik, S. S. R., Kim, H. Y., & Ryoo, J. (2023) · IEEE Access · doi:10.1109/access.2023.3341396 · Cited by 3
“For instance, the Alibaba group constructed a smart e-commerce fulfillment center to support online shopping in the Beijing-Tianjin-Hebei megalopolis in 2014 [13].”
BackgroundThe Effect of AI Product Image Anthropomorphism on Consumer Purchase Intention
Li, L., Ali, D. A., & Yin, L. (2024) · Advances in transdisciplinary engineering · doi:10.3233/atde231317 · Cited by 3
Utilization of Artificial Intelligence to Support the Development of Teaching and Project Modules
Djajasoepena, R., Setiawan, I., Bhakti, M. A. C., Purnomo, A. T., Ayu, M. A., Alibasa, M. J., & Wandy, W. (2024) · Journal of Community Services Sustainability and Empowerment · doi:10.35806/jcsse.v4i1.440 · Cited by 6
“AI now become commonly used in many sectors (Er et al., 2022; Lee, 2022; Zhang et al., 2021), including education (Chen et al., 2020; Luan et al., 2020).”
BackgroundDu, Y., Hao, G., & Zhu, H. (2025) · Sustainability · doi:10.3390/su17177817 · Cited by 3
Digital intelligence for reducing carbon emissions and improving sustainability in E-commerce
Abidin, S. Z. U., Shahzad, M. A., & Raza, S. M. F. (2026) · Discover Environment · doi:10.1007/s44274-026-00620-8 · Cited by 2
Sainath, K. L., & Devasena, C. L. (2023) · Lecture notes in networks and systems · doi:10.1007/978-981-99-2322-9_26 · Cited by 3
Kurniawan, M., Hadiyanto, H., Zulkarnaen, J. D. P., & Harito, C. (2024) · Engineering MAthematics and Computer Science (EMACS) Journal · doi:10.21512/emacsjournal.v6i1.11204 · Cited by 2
Kim, N. T., Ý, N. T. N., & Anh, B. N. T. (2024) · Tạp chí Nghiên cứu Tài chính - Marketing · doi:10.52932/jfm.vi4.458 · Cited by 5
Wang, J., Zhang, X., & Chi, Y. (2024) · Chinese Management Studies · doi:10.1108/cms-01-2024-0080 · Cited by 2
Managing Workforce Diversity with AI-Based HRM
Evangelista, V. C., & Barone, L. (2024) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-83549-284-020241011 · Cited by 2
Balaji, S., & Manikavelan, D. (2025) · International Conference on Intelligent Systems and Computational Networks (ICISCN) · doi:10.1109/iciscn64258.2025.10934325 · Cited by 2
“With advanced machine learning methods and huge-data technology, firms can swiftly process large amounts of organised and unstructured information for useful information [13].”
Adoption of AI in Online Shopping: The Interplay Between User Experience and Ethical Concerns
Gono, A. W., & Mailangkay, A. B. L. (2025) · International Conference on Inventive Computation Technologies (ICICT) · doi:10.1109/icict64420.2025.11004918 · Cited by 3
Uso estratégico da inteligência artificial nas organizações.
Borges, A. D. F. S. (2023) · Digital Library of Theses and Dissertations (Universidade de São Paulo) · doi:10.11606/t.3.2023.tde-12092023-074354 · Cited by 4
Reinforcement Learning for Developing an Intelligent Warehouse Environment
Tran, V. L., Kieu, M.-K., Nguyen, X.-H., Nguyen, V.-A.-T., Ninh, T.-T.-D., Nguyen, D.-C., Debnath, N. C., Le, N.-B., & Le, N.-H. (2022) · Lecture notes on data engineering and communications technologies · doi:10.1007/978-3-031-03918-8_2 · Cited by 1
Saleh, Z., & Shabir, M. (2023) · International Journal of Innovation and Industrial Revolution · doi:10.35631/ijirev.514001 · Cited by 1
An Analysis of the Impact of Industrial Robots on Employment of College Students
Chen, S. (2023) · Advances in Economics Management and Political Sciences · doi:10.54254/2754-1169/37/20231847 · Cited by 1
Transforming Program Management through Generative Artificial Intelligence
Badmus, O. F. (2023) · International Journal of Latest Engineering and Management Research (IJLEMR) · doi:10.56581/ijlemr.8.12.05-12 · Cited by 1
Reskilling the Chinese Workforce in the New Era
Zreık, M. (2024) · Advances in business strategy and competitive advantage book series · doi:10.4018/979-8-3693-3669-4.ch008 · Cited by 1
FPGA-based fast bin-ratio spiking ensemble network for radioisotope identification
Xie, S., Jones, E., Zhang, S., Marsden, E., Baistow, I., Furber, S. B., Mitra, S., & Hamilton, A. (2024) · Neural Networks · doi:10.1016/j.neunet.2024.106332 · Cited by 1
Investigation of Path Planning Algorithms Using Artificial Intelligence in Intralogistics
Molnár-Major, P., & Zöldy, M. (2025) · Lecture notes in networks and systems · doi:10.1007/978-3-031-81799-1_34 · Cited by 1
Evolution of E-Commerce in Business: A Review
Mostafa, S., Palmer, P. D., & Nguyen, Q. X. (2025) · Springer eBooks · doi:10.1007/978-981-96-2516-1_27 · Cited by 1
Al-Smadi, R. W. (2025) · Human Behavior and Emerging Technologies · doi:10.1155/hbe2/6067964 · Cited by 1
Lu, Q., Qin, W., & Yu-dong, Y. (2026) · Journal of Business and Industrial Marketing · doi:10.1108/jbim-04-2025-0318 · Cited by 2
YAPAY ZEKÂ ÇAĞINDA ÖRGÜTSEL ÇEVİKLİK: BİBLİYOMETRİK ANALİZ VE ÖNE ÇIKAN EĞİLİMLER
Yavuz, A. (2026) · Yönetim Bilimleri Dergisi · doi:10.35408/comuybd.1643025 · Cited by 1
From AI to AGI: a human-in-the-loop framework for responsible IS futures
Cingillioglu, I., & Lun, P. (2026) · Enterprise Information Systems · doi:10.1080/17517575.2026.2653244 · Cited by 3
Zhao, R., Niu, L., Chen, Z., Wu, Y., & Looy, A. V. (2026) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-09-2025-0887 · Cited by 1
Consumer Trust and Privacy Concerns in AI-Driven E-Commerce: Evidence from a Hybrid SEM–ANN Study
Shithii, I. J., Al-Jahan, A., & Mia, M. A. H. (2026) · Journal of theoretical and applied electronic commerce research · doi:10.3390/jtaer21070228 · Cited by 1
Ho, R. C., & Leow, N. X. (2023) · Advances in business information systems and analytics book series · doi:10.4018/978-1-6684-7105-0.ch002 · Cited by 1
Transforming of traditional commerce into e-commerce: Trends in the world and in Ukraine
Gvozdytskyi, V. (2023) · Development Management · doi:10.57111/devt/1.2023.36 · Cited by 1
Supply Chain Risk Management via Enhanced Observability
Mekhaimer, A. (2024) · Journal of Global Economy Business and Finance · doi:10.53469/jgebf.2024.06(11).07 · Cited by 1
Exploring Integration AI-Powered in Supply Chain Management
Fernando, E., Ikhsan, R. B., & Winanti, W. (2024) · International Conference on Decision Aid Sciences and Applications (DASA) · doi:10.1109/dasa63652.2024.10836368 · Cited by 1
Su, G. (2025) · Smart innovation, systems and technologies · doi:10.1007/978-981-96-0096-0_1 · Cited by 1
The impact of big data on innovation and value generation in pharmaceutical sales and marketing
Pesqueira, A. M. (2021) · Journal of Digital Science · doi:10.33847/2686-8296.3.2_3
Старовойтенко, А. Д. (2022) · Inter · doi:10.19181/inter.2022.14.3.3
Examination of essential technologies and representative implementations of storage encoding
Cai, Y. (2024) · Applied and Computational Engineering · doi:10.54254/2755-2721/31/20230168
Baggyalakshmi, D. N., Harrini, A. G., & Revathi, D. R. (2024) · International Academic Journal of Science and Engineering · doi:10.71086/iajse/v11i1/iajse1115
Ruan, H., Zhu, Z., & Tang, X. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.4770628
Supply Chain Risk Management through Improved Observability
Jayapaul, M. S. (2024) · International Journal of Science and Research (IJSR) · doi:10.21275/sr24529025853
Zarządzanie projektem informatycznym na przykładzie wdrożenia w środowisku magazynowym
Czajkowski, T., & Michalski, K. (2023) · Ekonomika i Organizacja Logistyki · doi:10.22630/eiol.2023.8.3.21
Digital Transformation and Organizational Relearning in China
Zreık, M. (2024) · Advances in human resources management and organizational development book series · doi:10.4018/979-8-3693-6312-6.ch008
CÖMERT, Ö., & Yücel, N. (2024) · Journal of Soft Computing and Artificial Intelligence · doi:10.55195/jscai.1595798
Metadata
- Authors
- Zhang, D., Pee, L. G., & Cui, L.
- Affiliations
- Nankai University (CN)
- Nanyang Technological University (SG)
- Shanghai University of Finance and Economics (CN)
- Corresponding author
- Cui, Lili
- Venue
- International Journal of Information Management
- Publisher
- Elsevier BV
- Published
- 2021-04
- Volume
- 57
- Pages
- 102304
- ISSN
- 0268-4012 (ISSN-L)
- OpenAlex
- W3120066074
- Cited by
- 228
- References
- 80
- Citations by year
- 2026: 23 · 2025: 44 · 2024: 53 · 2023: 49 · 2022: 42 · 2021: 17
- FWCI
- 24.48
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Information Management (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- DR-NTU (Nanyang Technological University) (submittedVersion)
- Funders
- National Natural Science Foundation of China
- Topics
- Social Sciences › Decision Sciences › Management Science and Operations Research › Impact of AI and Big Data on Business and Society
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Keywords
- artificial intelligence, e-commerce fulfillment, resource orchestration, AI capabilities, human-AI co-evolution, warehouse automation, robots, artificial intelligence forecasting, automated planning, AI learning, business value, Alibaba, smart warehouse
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
