Cited by 237ERP Systems Implementation and ImpactCorporate Governance and ManagementQuality and Supply Management

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An investigation into the use of ERP systems in the service sector

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Botta-Genoulaz, Valérie, Millet, Pierre-Alain·2006·International Journal of Production Economics

DOI 10.1016/j.ijpe.2004.12.015

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Kontio, E., Lundgrén‐Laine, H., Kontio, J. M., Korvenranta, H., & Salanterä, S. (2014) · International Journal of Information Systems in the Service Sector · doi:10.4018/ijisss.2014040103 · Cited by 8

Authors: Botta-Genoulaz, V., & Millet, P.-A.
Venue: International Journal of Production Economics
Publisher: Elsevier BV
Published: 2006-01
Volume: 99
Issue: 1-2
Pages: 202-221
ISSN: 0925-5273 (ISSN-L)
DOI: 10.1016/j.ijpe.2004.12.015
OpenAlex: W2042117926
Cited by: 237
References: 23
Citations by year: 2026: 2 · 2025: 7 · 2024: 4 · 2023: 9 · 2022: 10 · 2021: 9 · 2020: 11 · 2019: 9 · 2018: 7 · 2017: 7 · 2016: 9 · 2015: 16 · 2014: 21 · 2013: 20 · 2012: 24
FWCI: 10.46
Type: journal article
Language: en
Open access: bronze
doi.org
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
Locations: International Journal of Production Economics (publishedVersion)
HAL (submittedVersion, other-oa)
RePEc: Research Papers in Economics (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
Keywords: enterprise resource planning, ERP implementation, service sector, service organizations, ERP projects, integration, product orientation, customer orientation, labour, human factors, standardization

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An investigation into the use of ERP systems in the service sector

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