An integrative framework for explaining reactions to decisions: Interactive effects of outcomes and procedures.
Abstract
The authors suggest that procedural and distributive factors interactively combine to influence individuals' reactions to their encounters with other people, groups, and organizations. Results from 45 independent samples (reviewed herein) show that (a) level of procedural justice is more positively related to individuals' reactions when outcome fairness or valence is relatively low and (b) level of outcome fairness or valence is more positively related to individuals' reactions when procedural justice is relatively low. They present various explanations of the interaction effect. Theoretical progress may be achieved through future efforts to delineate the conditions under which each of the explanations is more versus less likely to account for the interaction.
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Cited by (20)
- Justice at the millennium: A meta-analytic review of 25 years of organizational justice research.Colquitt, Jason A., Conlon, Donald E., Wesson, Michael J., Porter, Christopher O. L. H., Ng, K. Yee · 2001 · Journal of Applied Psychology
- The Staircase to Terrorism: A Psychological Exploration.Moghaddam, Fathali M. · 2005 · American Psychologist
- Uncertainty management by means of fairness judgmentsvan den Bos, Kees, Lind, E. Allan · 2002 · Advances in Experimental Social Psychology
- Consumer responses to compensation, speed of recovery and apology after a service failureWirtz, Jochen, Mattila, Anna S. · 2004 · International Journal of Service Industry Management
- 'It's Reducing a Human Being to a Percentage': Perceptions of Justice in Algorithmic DecisionsBinns, Reuben, Van Kleek, Max, Veale, Michael, Lyngs, Ulrik, Zhao, Jun, Shadbolt, Nigel · 2018 · Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: An integrative framework for explaining reactions to decisions: Interactive effects of outcomes and procedures. https://app.cochat.ai/papers/10.1037//0033-2909.120.2.189
- The paper
- Brockner, J., & Wiesenfeld, B. M. (1996). An integrative framework for explaining reactions to decisions: Interactive effects of outcomes and procedures. Psychological Bulletin. https://doi.org/10.1037//0033-2909.120.2.189
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.