Leader-member exchange and member performance: A new look at individual-level negative feedback-seeking behavior and team-level empowerment climate.
Abstract
From a basis in social exchange theory, the authors investigated whether, and how, negative feedback-seeking behavior and a team empowerment climate affect the relationship between leader-member exchange (LMX) and member performance. Results showed that subordinates' negative feedback-seeking behavior mediated the relationship between LMX and both objective and subjective in-role performance. In addition, the level of a team's empowerment climate was positively related to subordinates' own sense of empowerment, which in turn negatively moderated the effects of LMX on negative feedback-seeking behavior.
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Empowering leadership is theorised to build trust through positive exchange behaviours and leader vulnerability/confidence.
“Empowering behaviours such as providing discretion and latitude over decision making constitute positive exchange behaviours. Furthermore, empowering ones followers makes a leader vulnerable and demonstrates confidence; key features of trust (Zhang & Zhou, 2014).”
From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Chen, Lam, & Zhong, (2007)
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- Authors
- Chen, Z., Lam, W., & Zhong, J. A.
- Affiliations
- City University of Hong Kong (HK)
- Hong Kong Polytechnic University (HK)
- Zhejiang University (CN)
- Venue
- Journal of Applied Psychology
- Published
- 2007
- Volume
- 92
- Issue
- 1
- Pages
- 202-212
- ISSN
- 0021-9010 (ISSN-L)
- 1939-1854
- OpenAlex
- W2021126575
- Cited by
- 380
- References
- 80
- Citations by year
- 2026: 15 · 2025: 13 · 2024: 26 · 2023: 23 · 2022: 21 · 2021: 24 · 2020: 21 · 2019: 28 · 2018: 27 · 2017: 16 · 2016: 20 · 2015: 30 · 2014: 16 · 2013: 20 · 2012: 21
- FWCI
- 25.35
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Applied Psychology (publishedVersion)
- PubMed (publishedVersion)
- Research Explorer (The University of Manchester) (publishedVersion)
- PolyU Institutional Research Archive (Hong Kong Polytechnic University) (submittedVersion)
- Funders
- Hong Kong Special Administrative Region (1432/ 05H)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Human Factors and Ergonomics › Employee Performance and Management
- Keywords
- leader-member exchange, subordinate performance, in-role performance, social exchange theory, mediation, moderation
- MeSH terms
- Affect, China, Cooperative Behavior, Employee Performance Appraisal, Feedback, Humans, Interpersonal Relations, Leadership, Power, Psychological, Surveys and Questionnaires, Organizational Culture, Workplace
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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