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Technological folie à deux: feedback loops between AI chatbots and mental health
Open accessAbstract
Artificial intelligence chatbots have achieved unprecedented adoption, with millions now using these systems for emotional support and companionship in contexts of widespread social isolation and capacity-constrained mental health services. While some users report psychological benefits, concerning edge cases are emerging, including reports of suicide, violence, and delusional thinking linked to emotional relationships with chatbots. To understand these risks we need to consider the interaction between human cognitive-emotional biases and chatbot behavioural tendencies, the latter including companionship-reinforcing behaviours such as sycophancy, role-play and anthropomimesis. Individuals with preexisting mental health conditions may face increased risks of chatbot-induced changes in beliefs and behaviour, particularly where these conditions manifest in altered belief-updating, reality-testing, and social isolation. To address this emerging public health concern, we need coordinated action across clinical practice, AI development, and regulatory frameworks.
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“Common concerns associated with LLM-CBs are hallucinations (i.e., incorrect information generated by LLM-CBs, including incorrect health advice)15 and sycophancy (i.e., LLM-CBs’ tendencies to agree with the user despite potentially incorrect or harmful statements)16.”
From A scoping review on the mental health harms of LLM-based chatbots (2026) · cites this paper as [16]
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“Dohnány et al. introduced the term folie à deux (i.e., induced psychosis) or bidirectional belief amplification in the context of “AI psychosis,” noting that users’ inputs feed LLM-CBs’ memory and chatbots adapt to delusional thoughts16.”
From A scoping review on the mental health harms of LLM-based chatbots (2026) · cites this paper as [16]
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“As LLM-CBs adapts to the user’s delusional input16, reality checks may be outsourced to LLM-CBs140.”
From A scoping review on the mental health harms of LLM-based chatbots (2026) · cites this paper as [16]
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Metadata
- Authors
- Dohnány, S., Kurth-Nelson, Z., Spens, E., Luettgau, L., Reid, A., Gabriel, I., Summerfield, C., Shanahan, M., & Nour, M. M.
- Affiliations
- University of Oxford (GB)
- University College London (GB)
- Oxford Health NHS Foundation Trust (GB)
- University of London (GB)
- Imperial College London (GB)
- Corresponding author
- Nour, Matthew M.
- ORCID
- Venue
- Nature Mental Health
- Published
- 2026-03-10
- Volume
- 4
- Issue
- 3
- Pages
- 336-345
- ISSN
- 2731-6076 (ISSN-L)
- PMC
- PMC7618964
- OpenAlex
- W7134947688
- Cited by
- 51
- References
- 95
- Citations by year
- 2026: 51
- FWCI
- 300.37
- Type
- journal article
- Language
- en
- Open access
- green
- pmc.ncbi.nlm.nih.gov
- Licence
- Locations
- Nature Mental Health (publishedVersion)
- PubMed (publishedVersion)
- PubMed Central (publishedVersion, cc-by)
- MPG.PuRe (Max Planck Society) (submittedVersion)
- Funders
- Wellcome Trust (315364/Z/24/Z)
- Merton College, University of Oxford (NA)
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Physical Sciences › Computer Science › Artificial Intelligence › Ethics and Social Impacts of AI
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Keywords
- AI chatbots, mental health, emotional support, social isolation, sycophancy, role play, belief updating, suicide, AI regulation
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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