Value Co-Creation through Patient Engagement in Health Care: A micro-level approach and research agenda

Evolving to a New Dominant Logic for Marketing

Vargo, S. L., & Lusch, R. F. (2004) · Journal of Marketing · doi:10.1509/jmkg.68.1.1.24036 · Cited by 14,779

Service-dominant logic: continuing the evolution

Vargo, S. L., & Lusch, R. F. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0069-6 · Cited by 7,824

What Is Value in Health Care?

Porter, M. E. (2010) · New England Journal of Medicine · doi:10.1056/nejmp1011024 · Cited by 5,084

On value and value co-creation: A service systems and service logic perspective

Vargo, S. L., Maglio, P. P., & Akaka, M. A. (2008) · European Management Journal · doi:10.1016/j.emj.2008.04.003 · Cited by 3,418

Critical service logic: making sense of value creation and co-creation

Grönroos, C., & Voima, P. (2012) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-012-0308-3 · Cited by 2,935

Service logic revisited: who creates value? And who co‐creates?

Grönroos, C. (2008) · European Business Review · doi:10.1108/09555340810886585 · Cited by 2,041

Value co-creation in service logic: A critical analysis

Grönroos, C. (2011) · Marketing Theory · doi:10.1177/1470593111408177 · Cited by 1,771

The Service-dominant Logic of Marketing: Dialog, Debate, and Directions

Lusch, R. F., Vargo, S. L., Bolton, R. N., & Webster, F. E. (2006) · Cited by 1,671

It's all B2B…and beyond: Toward a systems perspective of the market

Vargo, S. L., & Lusch, R. F. (2010) · Industrial Marketing Management · doi:10.1016/j.indmarman.2010.06.026 · Cited by 1,560

Psychological Implications of Customer Participation in Co-Production

Bendapudi, N. M., & Leone, R. P. (2003) · Journal of Marketing · doi:10.1509/jmkg.67.1.14.18592 · Cited by 1,491

Customer value creation in the development of digital health services: discourse analysis

Vieresjoki, P., Kämäräinen, L., Laukka, E., Suhonen, M., & Kanste, O. I. (2021) · Finnish Journal of eHealth and eWelfare · doi:10.23996/fjhw.101343 · Cited by 11

Valutare la co-produzione. Il caso delle politiche di profilassi iodica

Agrimi, D., Barbieri, G., Cepiku, D., Giordano, F., & Garofalo, P. (2016) · MECOSAN · doi:10.3280/mesa2015-096003 · Cited by 3

The Dark Side of Patient Empowerment

Palumbo, R. (2017) · SpringerBriefs in public health · doi:10.1007/978-3-319-58344-0_3 · Cited by 3

Integrating Users Logic Into Requirements Engineering for Connected Healthcare co-Design

Ouhbi, S., Karampela, M., & Isomursu, M. (2019) · International Conference on Evaluation of Novel Approaches to Software Engineering · doi:10.5220/0007754504800485 · Cited by 3

Research on value co-creation with the participation of patients based on DART model – methodological remarks

Olejniczak, M. J., & Pliszka, P. (2019) · Przeglad Epidemiologiczny · doi:10.32394/pe.73.32 · Cited by 3

Organising and Governing Governmental Institutions

Egeberg, M., Hansen, H. F., Torjesen, D. O., Karlsen, T., Kiland, C., Hansen, M. B., Murdoch, Z., Pedersen, L. H., Andersen, L. B., Thomsen, N., et al. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa0903 · Cited by 4

Healthcare Marketing and Patient Engagement Strategies

Ansari, S., Rahi, P., Ayyub, S., & Naik, S. G. (2024) · Advances in healthcare information systems and administration book series · doi:10.4018/979-8-3693-8552-4.ch010 · Cited by 2

All for one, one for all! Can value co-creation benefit all parties in healthcare? An empirical analysis with chronic patients in Türkiye

Şencan, A., & Cengiz, E. (2025) · International Journal of Pharmaceutical and Healthcare Marketing · doi:10.1108/ijphm-10-2024-0122 · Cited by 4

Using different types of performance information: implications for hybrid professionals’ decision-making

Domenico, F. D., Noto, G., Bellè, N., & Vainieri, M. (2025) · Public Money & Management · doi:10.1080/09540962.2025.2537309 · Cited by 2

From Fragmented Criteria to a Structured Decision Support Mode: Designing a DEX-Based DSS for Assessing Organizational Readiness for Co-Creation

Hržica, R. (2025) · Systems · doi:10.3390/systems13090806 · Cited by 2

Decoding pharmaceutical and healthcare marketing research: a hybrid review and research agenda

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Customer-to-customer value co-creation and value co-destruction practices in social media health communities

Saxena, S., Zhu, X., & Kataria, S. (2026) · Health Marketing Quarterly · doi:10.1080/07359683.2026.2663734 · Cited by 2

A Model of Hospital Patient Engagement for Value Co‐Creation: Does It Affect Performance? A U.S. Hospital Industry Study

Vickery, S. K., Castel, M. J., Narayanan, S., & Nicolae, M. L. (2025) · Journal of Operations Management · doi:10.1002/joom.70019 · Cited by 5

La participation des patients âgés à la relation de soins en question(s) !

Bonnemaizon, A., Amine, A., & Josion-Portail, M. (2020) · Revue française de gestion · doi:10.3166/rfg.2020.00458 · Cited by 2

Customer Experience Management in the Hotel Industry: Principles, Theory and Practice

Luturlean, B. S., & Anggadwita, G. (2016) · Global Conference on Business, Management and Entrepreneurship (GCBME) · doi:10.2991/gcbme-16.2016.84 · Cited by 2

Connecting customer experience and sustainable multiple customer value creation as key success factors

Kita, P., & Havíř, D. (2017) · Cited by 2

A Service Perspective on Work with Vulnerable Children: Frontline Staff’s Perceptions of how Management Affects Value Creation

Westrup, U., & Danielsson, P. (2019) · Scandinavian Journal of Public Administration · doi:10.58235/sjpa.v23i3/4.8629 · Cited by 2

Design and Integration of Mobile Health Technology in the Treatment of Orthopaedic Surgery: A Qualitative Study

Bruce, C. R., Harrison, P., Vinh, T. M., Manoharan, A. G., Giammattei, C., Bliven, C., Shallcross, J. A., Khleif, A., Tran, N., Sol, J. R., et al. (2022) · ACI Open · doi:10.1055/s-0042-1754011 · Cited by 2

11. Communication advisers in public bureaucracies

Kolltveit, K. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090311 · Cited by 2

Value of Care: An Exploratory Qualitative Study with Doctors and Patients

Marino, L., & Capone, V. (2023) · European Journal of Investigation in Health Psychology and Education · doi:10.3390/ejihpe13070084 · Cited by 2

Engagement, Empowerment and Patient Generated Health Data

Burns, K. (2017) · Queensland University of Technology · doi:10.5204/thesis.eprints.114076 · Cited by 2

Procedures and Challenges of Adapting an Existing Public Health Intervention for Use in Another Setting: The ToyBox-Scotland Preschool Obesity Prevention Program

Malden, S., Reilly, J. J., Gibson, A., Bardid, F., & Hughes, A. R. (2020) · SAGE Publications Ltd eBooks · doi:10.4135/9781529724547 · Cited by 2

Research on the Method of Measuring the Value of Medical and Healthcare Services under the Service-Dominant Logic

Wu, Y., Zhang, M., Xiao, L., Chen, L., Huang, X., & Huang, H. (2023) · doi:10.1145/3635175.3635219 · Cited by 1

Value in the ‘valley of the shadow of death’—When the user is no longer the value arbiter

Leite, H., & Osborne, S. (2026) · Australian Journal of Public Administration · doi:10.1111/1467-8500.70050 · Cited by 1

Health Care Customer Creativity

Snyder, H. (2016) · Linköping studies in science and technology. Dissertations · doi:10.3384/diss.diva-125723 · Cited by 1

Critical healthcare management studies: green shoots

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La co-production in sanità: un'analisi bibliometrica

Fusco, F., Marsilio, M., & Guglielmetti, C. (2019) · MECOSAN · doi:10.3280/mesa2018-108003 · Cited by 1

Co-creación de servicios de cuidados: la experiencia del proyecto SoCaTel (H2020)

Riccò, I., Deusdad, B. A., & Djurdjevic, M. (2021) · Rovira & Virgili repository · Cited by 1

18. Representative and responsible bureaucracy

Lægreid, P. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090318 · Cited by 1

Validação da Escala EXQ e a Qualidade da Experiência em Serviços de Acesso à Internet

da Cruz, N. A., de Oliveira, M. F. S., & Zampier, R. L. (2023) · Revista FSA · doi:10.12819/2023.20.7.2 · Cited by 1

Identifying categories of patient-driven health services innovation: insights from Taiwan’s health services sector

Yang, C. (2025) · Journal of Health Organization and Management · doi:10.1108/jhom-05-2024-0201 · Cited by 2

Understanding patient perception of digital value co-creation in electronic health record through clustering approach

Rachmania, I. N., Yudoko, G., Basri, M. H., & Setyaningsih, S. (2025) · Scientific Reports · doi:10.1038/s41598-025-91287-3 · Cited by 3

A Decision Support Model for Assessing Co‐Creation: The Bee Path Project

Jukić, T., & Vrbek, S. (2025) · Urban Planning · doi:10.17645/up.9519 · Cited by 1

Sosiaalisen median hyödyntäminen nuorten palvelujen yhteiskehittämisessä

Jalonen, H., Kokkola, J., Kaartemo, V., & Vähämaa, M. (2021) · Hallinnon Tutkimus · doi:10.37450/ht.107611 · Cited by 1

8. Metagovernance in the social investment state

Berzel, A., & Klenk, T. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090308 · Cited by 1

‘Be prepared! : motivational interviewing as pre-treatment in chronic pain rehabilitation

Mertens, V. (2015) · doi:10.26481/dis.20151216vm · Cited by 1

14. The politics of privatisation

Lindaas, N. A., & Martinussen, P. E. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090314 · Cited by 1

Avanzar en las decisiones compartidas con los pacientes: necesidad o urgencia

Coronado‐Vázquez, V., & Gómez-Salgado, J. C. (2023) · Medicina Clínica · doi:10.1016/j.medcli.2023.01.007 · Cited by 1

The theory and practice of strategic research translation: How to make it happen

Jackson, C. L., Janamian, T., & Crossland, L. (2014)

Technologies for Participatory Wellbeing

Barello, S., Menichetti, J., & Graffigna, G. (2016) · Advances in psychology, mental health, and behavioral studies (APMHBS) book series · doi:10.4018/978-1-4666-9986-1.ch003

An Exploration of Valuation Practices in Complex Case Reviews in Healthcare

Spurrell, M., Araújo, L., & Proudlove, N. C. (2017) · Research Explorer (The University of Manchester)

Public healthcare governance in Hong Kong : a study on the emergence of hybrid physician managers

Fung, K. W. (2017) · White Rose eTheses Online (University of Leeds, The University of Sheffield, University of York)

Co-creating a bespoke antenatal sonic environment, using mobile technology, to impact positively on the relationship that parents have with their unborn baby

Kerr, S., Sinclair, M., Lyons, F., & Gillen, P. A. (2017) · International Conference on Virtual Systems and Multimedia (VSMM) · doi:10.1109/vsmm.2017.8346296

Una misurazione "euristica" dell'alfabetizzazione alimentare: alcuni spunti esplorativi

Annarumma, C., Palumbo, R., Troiano, E., & Vezzosi, S. (2018) · MECOSAN · doi:10.3280/mesa2017-102004

From Whence to Where in Service Science: A Perspective on the Field

McColl‐Kennedy, J. R. (2018) · Service science: research and innovations in the service economy · doi:10.1007/978-3-319-98512-1_32

Prerequisites to developing a health value co-creation chain : the physicians' role in facilitating consumers' digital health information seeking

Dahl, A. J. (2017) · Minds at UW (University of Wisconsin)

Technologies for Participatory Wellbeing

Barello, S., Menichetti, J., & Graffigna, G. (2017) · IGI Global eBooks · doi:10.4018/978-1-5225-3926-1.ch004

Value Co-Creation using Activity Theory: Cord Blood Donor Recruitment in Hospitals

Alhashimi, F. (2018)

Maternal Healthcare Service Transformation: Exploring Opportunities for IT Use in Task Shifting

Nyende, H. (2020) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2020.446

Introduction to Public Service Management and Service Operations

Williams, S., & Caley, L. (2020) · Springer eBooks · doi:10.1007/978-3-030-36498-4_1

Complex Society as a Framework of the New Public Sector Leadership Rationale

Virtanen, P. J., & Tammeaid, M. (2020) · Springer eBooks · doi:10.1007/978-3-030-42311-7_3 · Cited by 1

Kundenseitige Wertschöpfungsaktivitäten in direkten persönlichen Dienstleistungsinteraktionen

Hendricks, J., & Schmitz, G. (2020) · Springer eBooks · doi:10.1007/978-3-658-28672-9_18

Experiential marketing – the state of research in Poland

Dziewanowska, K., & Kacprzak, A. (2019) · Marketing i Rynek · doi:10.33226/1231-7853.2019.9.1

Designing Dynamic Interventions to Improve Adherence in Pediatric Long-Term Treatment – The Role of Perceived Value of the Physician by Primary Caregivers

Venkatraman, K., Vijayalakshmi, V., Sudarsanam, N., & Manoharan, A. (2020) · Health Communication · doi:10.1080/10410236.2020.1796284

Designing Mobile Health and Well-being Applications: A Value-oriented Approach

Petrova, K., Villapol, M. E., Edwyn, M., & Richter, S. (2020) · IEEE Asia-Pacific Conference on Computer Science and Data Engineering (CSDE) · doi:10.1109/csde50874.2020.9411612

DBS Business Review

Neill, M. O. (2018)

4. Public service motivation among Danish and Norwegian local government administrative managers

Torjesen, D. O., Karlsen, T., Kiland, C., & Hansen, M. B. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090304

An eHealth platform for monitoring ketogenic diet therapies in patients with refractory epilepsy (Preprint)Preprint

Gabri, M. R., Armeno, M. L., Schinkoethe, T., Korman, D., Verini, A., Reyes, G., & Caraballo, R. H. (2020) · doi:10.2196/preprints.21937

The potential of online health communities in empowerment and self-management of people with diabetes

Rezaeiaghdam, A. (2022) · Queensland University of Technology · doi:10.5204/thesis.eprints.231220

15. Contained regionalism

Knudsen, J. P. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090315

17. Strategies for change in municipal structural reforms

Johnsen, Å. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090317

10. Questioning the administrative impact on democratic innovations

Vabo, S. I. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090310

2. Organisational design and the quest for practical relevance

Egeberg, M. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090302

7. Ambiguity with a purpose

Fimreite, A. L., & Flo, Y. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090307

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Pedersen, L. H., Andersen, L. B., & Thomsen, N. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090306

16. Partnerships for change in local governments

Greve, C. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090316

3. Public sector leadership

Hansen, H. F. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090303

13. Local government access to centrallevel decisions

Aars, J. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090313

19. Searching for patterns of innovative public service delivery

Tuurnas, S., Jäppinen, T., & Pekkola, E. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090319

1. Public organisations and the study of contemporary politics

Pinheiro, R. M., & Trondal, J. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090301

9. External differentiated integration

Gänzle, S. (2022) · Fagbokforlaget eBooks · doi:10.55669/oa090309

Framing Value Based Healthcare in Practice: Introducing the Complex Case and Recovery Management Framework (The CCaRM)

Spurrell, M., Potts, L., & Shaw, A. (2023) · International Journal of Integrated Care · doi:10.5334/ijic.5975 · Cited by 1

Moving forward shared-decisions with patients: Need or urgency

Coronado‐Vázquez, V., & Gómez-Salgado, J. C. (2023) · Medicina Clínica (English Edition) · doi:10.1016/j.medcle.2023.01.012

Isomorphism of Client Satisfaction and Client Sophistication in Client Influence on Valuations: A Systematic Content AnalysisPreprint

Ogunbiyi, J. O., Oladokun, T. T., & Emmanuel, O. F. (2023) · SSRN Electronic Journal · doi:10.2139/ssrn.4424050

ISOMORPHISM OF CLIENT SATISFACTION AND CLIENT SOPHISTICATION IN CLIENT INFLUENCE ON VALUATIONS: A SYSTEMATIC CONTENT ANALYSIS

Oladokun, T. T., Ogunbiyi, J. O., & Emmanuel, O. (2022) · African Real Estate Society Conference (AfRES) · doi:10.15396/afres2022-057

HİZMET BASKIN MANTIĞA SAĞLIK HİZMETLERİ BAĞLAMINDA BİR BAKIŞ: KALİTATİF BİR ARAŞTIRMA

Şencan, A. G. M. N. M., & Akyüz, İ. (2023) · Journal of Research in Business · doi:10.54452/jrb.1358692

Co‐creation, Co‐production and Collective Intelligence in Digitized Healthcare Policies

Lemeur, A. C. (2024) · Wiley eBooks · doi:10.1002/9781394277650.ch5

Healthcare processes for parent participation in neonatal intensive care units: A self-determination theory perspective

Rayburn, S. W., Anderson, S. T., & Jackson, Y. C. (2024) · Health Marketing Quarterly · doi:10.1080/07359683.2024.2344926

Support for patients and the role of eHealth in rehabilitation after radical prostatectomy

Wennerberg, C. (2024) · doi:10.15626/lud.522.2024

Ecologising Invited and Uninvited Patient Participation in Russia

Nikulkin, V., Vlasov, Y. V., & Zvonareva, O. (2024) · Health Expectations · doi:10.1111/hex.14150

Health Reform Implementation Analysis: A Guide to Policy Development for Geriatric Care Planning, Integration and Evaluation

Abah, T. (2020) · University of North Texas Digital Library (University of North Texas) · doi:10.12794/metadc1707305

Co-creation and Co-production in Research with People with Intellectual Disabilities

Petropoulou, E., Bak-Klimek, A., & O’Leary, L. (2025) · Springer eBooks · doi:10.1007/978-3-031-40858-8_242-1 · Cited by 1

Rethinking the value of care: a case study of sub-micro-level co-design with Scottish care workers

Soares, L. L., Liu, J., Kettley, S., & Jandrić, J. (2025) · CoDesign · doi:10.1080/15710882.2025.2475096

Harnessing Community Value Co-Creation: Reactivating an External Operant Actor’s Sense of Self-Improvement

Trim, P. R. J., & Lee, Y. (2025) · Businesses · doi:10.3390/businesses5010014

Algılanan Hastane Süreç Kalitesinin Hizmet Telafisi Memnuniyetine Etkisinde Hasta Şikayetlerinin Düzenleyici Rolü: Hastane Süreç Kalitesi Ölçeği’nin Uyarlanması

MANSUR, F., Utkutuğ, Ç. P., & Atilla, E. A. (2025) · Ankara Hacı Bayram Veli Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi · doi:10.26745/ahbvuibfd.1501339

10 Years of Co-creating Value: Bibliometric Literature Review

Reda, L. (2024) · Asia-Pacific Journal of Management Research and Innovation · doi:10.1177/2319510x251362100

Value co-creation in Carbon Generalized System of Preferences for China

Guo, D., Wang, X., Song, B., & Fan, X. (2025) · International Journal of Low-Carbon Technologies · doi:10.1093/ijlct/ctaf110

Unveiling third party digital value creation: a field experiment in the public healthcare sector

Pisarra, M., Infante, G., & Marsilio, M. (2025) · Public Management Review · doi:10.1080/14719037.2025.2569663

Customer-to-Customer Value Co-creation in Healthcare: Understanding Social Capital, Sense of Belongingness and Well-being in Virtual Community

Saxena, S., Kaushik, A. K., & Amritesh (2025) · Global Business Review · doi:10.1177/09721509251397169

Additional file 5 of How to foster successful implementation of a patient reported experience measurement in the disability sector: an example of developing strategies in co-creation

van Rooijen, M., Vries, A. V. D., Lenzen, S. A., Dalemans, R. J. P., Moser, A., & Beurskens, A. J. H. M. (2021) · Figshare · doi:10.6084/m9.figshare.14843166

Additional file 2 of Telephone follow-up of oncology patients: the contribution of the nurse specialist for a Service-Dominant Logic in hospital

Rochette, C., Michallet, A., Malartre-Sapienza, S., & Rodier, S. (2021) · Figshare · doi:10.6084/m9.figshare.14795057

Additional file 3 of How to foster successful implementation of a patient reported experience measurement in the disability sector: an example of developing strategies in co-creation

van Rooijen, M., Vries, A. V. D., Lenzen, S. A., Dalemans, R. J. P., Moser, A., & Beurskens, A. J. H. M. (2021) · Figshare · doi:10.6084/m9.figshare.14843160

Additional file 4 of How to foster successful implementation of a patient reported experience measurement in the disability sector: an example of developing strategies in co-creation

van Rooijen, M., Vries, A. V. D., Lenzen, S. A., Dalemans, R. J. P., Moser, A., & Beurskens, A. J. H. M. (2021) · Figshare · doi:10.6084/m9.figshare.14843163

Additional file 1 of Telephone follow-up of oncology patients: the contribution of the nurse specialist for a Service-Dominant Logic in hospital

Rochette, C., Michallet, A., Malartre-Sapienza, S., & Rodier, S. (2021) · Figshare · doi:10.6084/m9.figshare.14795054

Additional file 2 of How to foster successful implementation of a patient reported experience measurement in the disability sector: an example of developing strategies in co-creation

van Rooijen, M., Vries, A. V. D., Lenzen, S. A., Dalemans, R. J. P., Moser, A., & Beurskens, A. J. H. M. (2021) · Figshare · doi:10.6084/m9.figshare.14843157

Additional file 1 of How to foster successful implementation of a patient reported experience measurement in the disability sector: an example of developing strategies in co-creation

van Rooijen, M., Vries, A. V. D., Lenzen, S. A., Dalemans, R. J. P., Moser, A., & Beurskens, A. J. H. M. (2021) · Figshare · doi:10.6084/m9.figshare.14843154

Additional file 1 of Inclusion body myositis—health-related quality of life and care situation during phases of the “patience journey” in Germany: results from a qualitative study

Senn, K. C., Thiele, S., Gumbert, L., Krause, S., Walter, M. C., & Nagels, K. (2024) · Figshare · doi:10.6084/m9.figshare.26625382

The role of customer experience, engagement, and satisfaction on behavioral intention: reconfiguring loyalty mechanisms in regulated health services in an emerging market

da Veiga, C. P., Bicalho, L. P., Drummond‐Lage, A. P., Lopes, L. F. D., Su, Z., & da Veiga, C. R. P. (2026) · Journal of Marketing Analytics · doi:10.1057/s41270-026-00459-1

Co-production and Public Sector Reforms: From the Market to Civic Engagement?

Pestoff, V. A. (2026) · Palgrave studies in third sector research · doi:10.1007/978-3-032-08001-1_4

L’impact des systèmes d’information hospitaliers sur la sécurisation du parcours de prise en charge du patient

Garidi, S. (2021) · theses.fr (ABES) · doi:10.70675/e26e8552z54fbz44a2zbfadz8d205685ec79

Examining the service engagement process in value co-creation in healthcare service delivery : a multi-level perspective

Osei-Frimpong, K., Wilson, A. M., Lemke, F., & McLean, G. (2018) · Strathprints: The University of Strathclyde institutional repository (University of Strathclyde)

Value Co-Creation and Value Co-Destruction in the Patient-Provider Relationship. The Contribution of the “Health Literacy” Perspective

Palumbo, R. (2015) · Cineca Institutional Research Information System (Tor Vergata University) · Cited by 1

Consumer engagement behavior in the value co-creation process of healthcare services: a scoping review

Wu, C., Jiang, S., Zhou, Y., & Yuan, Q. (2023) · Aslib Journal of Information Management · doi:10.1108/ajim-10-2022-0443 · Cited by 21

Patient engagement and customer loyalty: the role of value co-creation in healthcare service delivery

Tweneboah‐Koduah, E. Y., Odoom, R., Adams, M., & Mccarthy, A. A. (2024) · International Journal of Services and Operations Management · doi:10.1504/ijsom.2024.139247 · Cited by 1

Exploring Patient Engagement in Pharmaceutical Medicine Development: A Value Creation Perspective.

Eichmann, X. (2020) · doi:10.46289/me66rs16