Cited by 306Sharing Economy and PlatformsTechnology Adoption and User BehaviourDigital Platforms and Economics

The DOI matches its Crossref record; 85 of the 85 references it cites were found in a registry or an index; 1 of the 34 sources its claims cite were checked for support.

Why people participate in the sharing economy: an empirical investigation of Uber

Open access

Abstract

Purpose The purpose of this paper is to examine the effects of inhibiting, motivating, and technological factors on users’ intention to participate in the sharing economy. Design/methodology/approach A self-reported online survey was conducted among Uber users in Hong Kong. A total of 295 valid responses were collected. The research model was empirically tested using the structural equation modeling technique. Findings The results suggested that perceived risks, perceived benefits, trust in the platform, and perceived platform qualities were significant predictors of users’ intention to participate in Uber. Research limitations/implications This study bridged the research gaps in the sharing economy literature by examining the effects of perceived risks, perceived benefits, and trust in the platform on users’ intention to participate in the sharing economy. Moreover, this study enriched the extended valence framework by incorporating perceived platform qualities into the research model, responding to the calls for the inclusion of technological variables in information systems research. Practical implications The findings provided practitioners with insights into enhancing users’ intention to participate in the sharing economy. Originality/value This study presented one of the first attempts to systematically examine the effects of inhibiting, motivating, and technological factors on users’ intention to participate in the sharing economy.

Overview

Integrity signals

Registry

Crossref · 10.1108/intr-01-2017-0037

Cites

85 of 85 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Verification

Claims the paper makes

14 Own interpretation · 12 Own method · 10 Own result · 9 Sources not found · 8 No full text of the sources · 3 Not checked yet · 1 Partly supported · accuracy not yet measured

Show all 28 claims

  • It may state two separate claims as one. 11
  • Probably not a substantial claim. 23
29 of 29
  • The paper relies on this without support.

    The provision of sharing economy services relies heavily on information and internetworking technologies.

    “Since the provision of sharing economy services hinges on the information and networking technologies”
  • The paper relies on this without support.

    Participating in different sharing economy services often requires users to enter into transactions with strangers.

    “participating in different sharing economy services, such as Uber or Airbnb, often requires users to enter into such transactions with strangers”
  • The paper relies on this without support.

    The sharing economy services, such as Uber and Airbnb, can be provided at a much lower price compared to their traditional counterparts.

    “the sharing economy services, such as Uber and Airbnb, can be provided at a much lower price compared to their traditional counterparts”
  • The paper relies on this without support.

    Trust reflects users' willingness to take risks to fulfill their needs.

    “Trust reflects users' willingness to take risks to fulfill their needs.”
  • The paper relies on this without support.

    Consumers in the e-commerce context always concern that the sellers may not adhere to their transactional obligations.

    “Consumers in the ecommerce context always concern that the sellers may not adhere to their transactional obligations.”
  • The paper relies on this without support.

    The target audience of Uber users is predominantly Internet-savvy.

    “Given the predominantly Internet-savvy target audience of Uber users”
  • The paper relies on this without support.

    Past studies on the sharing economy have been qualitative in nature or focused on examining motivating factors of users' participation.

    “past studies on the sharing economy have been qualitative in nature or focused on examining motivating factors of users' participation in the sharing economy.”
  • The paper relies on this without support.

    The role of inhibiting factors in user participation in the sharing economy has not received commensurate scholarly attention.

    “the role of inhibiting factors in user participation in the sharing economy has not received commensurate scholarly attention.”
  • The paper relies on this without support.

    Contemporary sharing economy services are enabled by information technologies.

    “contemporary sharing economy services are enabled by information technologies (e.g., the online platforms of Uber and Airbnb)”
9 of 9

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

1 of 1

Citations

Cites

Show all 83 references

Research works printed but not linked: 8

  1. 2015, American tourist claims he was held captive and sexually assaulted by his transexual Airbnb host in Spain
  2. 2011, What’s Mine is Yours: How Collaborative Consumption is Changing the Way We Live
  3. Chin, W.W. (1998), “The partial least square approach to structural equation modeling”, in Marcoulides, G.A. (Ed.), Modern Methods for Business Research, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 295-336.
  4. 2014, The business model for the sharing economy between SMEs, WSEAS Transactions on Business and Economics, 11, 625
  5. 2009, Multivariate Data Analysis
  6. Iyer, A. (2016), “How modern marketplaces like Uber and Airbnb build trust to achieve liquidity”, available at: http://firstround.com/review/How-Modern-Marketplaces-Like-Uber-Airbnb-Build-Trust-to-Hit-Liquidity/ (accessed December 22, 2017).
  7. 2015, Handbook on Research on Sustainable Consumption
  8. 2014, Making Sense of the UK Collaborative Economy

Cited by

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Metadata

Authors
Lee, Z. W. Y., Chan, T. K. H., Balaji, M. S., & Chong, A. Y.-L.
Affiliations
  • Durham University (GB)
  • Northumbria University (GB)
  • University of Nottingham Ningbo China (CN)
Venue
Internet Research
Publisher
Emerald
Published
2018-06-04
Volume
28
Issue
3
Pages
829-850
ISSN
1066-2243 (ISSN-L)
OpenAlex
W2787919713
Cited by
305
References
83
Citations by year
2026: 23 · 2025: 20 · 2024: 47 · 2023: 38 · 2022: 58 · 2021: 50 · 2020: 39 · 2019: 28 · 2018: 2
FWCI
53.22
Type
journal article
Language
en
Open access
Locations
  • Internet Research (publishedVersion)
  • Northumbria Research Link (Northumbria University) (acceptedVersion)
  • Durham Research Online (Durham University) (acceptedVersion)
  • Durham Research Online (Durham University) (submittedVersion, cc-by)
  • Research Explorer (The University of Manchester) (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Sharing Economy and Platforms
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
Keywords
sharing economy, Uber, risk perception, perceived benefits, platform trust, technological factors, ride-hailing platforms

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