The DOI matches its Crossref record; 49 of the 49 references it cites were found in a registry or an index.
The influence of perceived value on purchase intention in social commerce context
Abstract
Purpose The purpose of this paper is to examine the effects of perceived benefits, i.e. utilitarian value, hedonic value and social value, as well as perceived risk, on purchase intention in social commerce context.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Empirical studies focused on the relationships between perceived value and customer satisfaction discovered that the perceived value positively impacts customer satisfaction in most cases [45,89,90].”
From Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites (2019) · cites this paper as [90]
Citations
Cites
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.2307/3151312 · Cited by 109,314
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190
(2013) · Cited by 44,563
A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
Venkatesh, V., & Davis, F. D. (2000) · Management Science · doi:10.1287/mnsc.46.2.186.11926 · Cited by 23,066
Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
Zeithaml, V. A. (1988) · Journal of Marketing · doi:10.1177/002224298805200302 · Cited by 18,292
Self-Reports in Organizational Research: Problems and Prospects
Podsakoff, P. M., & Organ, D. W. (1986) · Journal of Management · doi:10.1177/014920638601200408 · Cited by 17,102
Qu, X. (2007) · Technometrics · doi:10.1198/tech.2007.s455 · Cited by 14,759
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
Oliver, R. L. (1980) · Journal of Marketing Research · doi:10.1177/002224378001700405 · Cited by 14,494
(2025) · doi:10.53555/acr.v2i2 · Cited by 13,486
Structural equation models with unobservable variables and measurement error: Algebra and statistics
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800313 · Cited by 13,287
(1998) · Cited by 12,725
The Behavioral Consequences of Service Quality
Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996) · Journal of Marketing · doi:10.2307/1251929 · Cited by 12,003
Understanding Information Systems Continuance: An Expectation-Confirmation Model1
Bhattacherjee, A. (2001) · MIS Quarterly · doi:10.2307/3250921 · Cited by 8,767 · cited 7×
“Bootstrapping test for mediating effects Bootstrapping 95% confidence intervals Relations Coefficient T-value Lower Upper Independent variable Mediator (a path) UV SAT .275*** 5.008 SV SAT .124** 2.709 HV SAT .464*** 7.958 RISK SAT -.091 n.s. -2.266 Mediator Dependent variable (b path) SAT PI .318*** 5.155 Independent…”
InfluentialThe Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun
Holbrook, M. B., & Hirschman, E. C. (1982) · Journal of Consumer Research · doi:10.1086/208906 · Cited by 8,275
Consumer Perceived Value: The Development of a Multiple Item Scale
Sweeney, J. C., & Soutar, G. N. (2001) · Journal of Retailing · doi:10.1016/s0022-4359(01)00041-0 · Cited by 6,643
Cronin, J. J., Brady, M. K., & Hult, G. T. M. (2000) · Journal of Retailing · doi:10.1016/s0022-4359(00)00028-2 · Cited by 6,398
User Acceptance of Hedonic Information Systems1
van der Heijden, H. (2004) · MIS Quarterly · doi:10.2307/25148660 · Cited by 3,850
Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008) · Decision Support Systems · doi:10.1016/j.dss.2007.07.001 · Cited by 3,613
(1980) · Methodology · Cited by 3,570
Predicting e-services adoption: A perceived risk facets perspective
Featherman, M. S., & Pavlou, P. A. (2003) · International Journal of Human-Computer Studies · doi:10.1016/s1071-5819(03)00111-3 · Cited by 3,351
A benefit congruency framework of sales promotion effectiveness
Chandon, P., Wansink, B., & Laurent, G. (2000) · Journal of Marketing · doi:10.1509/jmkg.64.4.65.18071 · Cited by 1,518
Kuo, Y., Wu, C.-M., & Deng, W. (2009) · Computers in Human Behavior · doi:10.1016/j.chb.2009.03.003 · Cited by 1,462
Chiu, C., Wang, E. T. G., Fang, Y., & Huang, H. (2014) · Information Systems Journal · doi:10.1111/j.1365-2575.2012.00407.x · Cited by 1,332
An examination of the determinants of customer loyalty in mobile commerce contexts
Lin, H., & Wang, Y. (2005) · Information & Management · doi:10.1016/j.im.2005.08.001 · Cited by 1,147
Introduction to the special issue social commerce: A research framework for social commerce
Liang, T.-P., & Turban, E. (2011) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415160201 · Cited by 960
Sociability and usability in online communities: Determining and measuring success
Preece, J. J. (2001) · Behaviour and Information Technology · doi:10.1080/01449290110084683 · Cited by 860
Hsu, C.-L., & Lin, J. C.-C. (2015) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2014.11.003 · Cited by 662
Thakur, R., & Srivastava, M. (2014) · Internet Research · doi:10.1108/intr-12-2012-0244 · Cited by 606
Animesh, A., Pinsonneault, A., Yang, S.-B., & Oh (2011) · MIS Quarterly · doi:10.2307/23042809 · Cited by 603
Consumers' decisions in social commerce context: An empirical investigation
Chen, J., & Shen, X. (2015) · Decision Support Systems · doi:10.1016/j.dss.2015.07.012 · Cited by 529
Rintamäki, T., Kanto, A., Kuusela, H., & Spence, M. T. (2006) · International Journal of Retail & Distribution Management · doi:10.1108/09590550610642792 · Cited by 517
Hsu, C., & Lin, J. C. (2016) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2016.04.012 · Cited by 455
Social commerce research: An integrated view
Zhou, L., Zhang, P., & Zimmermann, H. (2013) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2013.02.003 · Cited by 449
A customer value, satisfaction, and loyalty perspective of mobile application recommendations
Xu, C., Peak, D. A., & Prybutok, V. R. (2015) · Decision Support Systems · doi:10.1016/j.dss.2015.08.008 · Cited by 369
Influences on the perceived risk of purchasing online
Pires, G. D., Stanton, J. L., & Eckford, A. (2004) · Journal of Consumer Behaviour · doi:10.1002/cb.163 · Cited by 334
Satisfaction of mall shoppers: A study on perceived utilitarian and hedonic shopping values
Kesari, B., & Atulkar, S. (2016) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2016.03.005 · Cited by 311
The Influence of Personal and Social-Interactive Engagement in Social TV Web Sites
Pagani, M., & Mirabello, A. (2011) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415160203 · Cited by 253
The role of experiential value in online shopping
Jeong, S. W., Fiore, A. M., Niehm, L. S., & Lorenz, F. O. (2009) · Internet Research · doi:10.1108/10662240910927858 · Cited by 243
Factors influencing consumption experience of mobile commerce
Li, M., Dong, Z. Y., & Chen, X. (2012) · Internet Research · doi:10.1108/10662241211214539 · Cited by 232
Predicting mobile social network acceptance based on mobile value and social influence
Lin, K.-Y., & Lu, H.-P. (2015) · Internet Research · doi:10.1108/intr-01-2014-0018 · Cited by 218
Roles of perceived value and individual differences in the acceptance of mobile coupon applications
Liu, F., Zhao, X., Chau, P. Y. K., & Tang, Q. (2015) · Internet Research · doi:10.1108/intr-02-2014-0053 · Cited by 218
Carlson, J., O’Cass, A., & Ahrholdt, D. C. (2015) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2015.07.008 · Cited by 179
Incorporating Perceived Risk Into Models of Consumer Deal Assessment and Purchase Intent
Wood, C. M., & Scheer, L. K. (1996) · ACR North American Advances · Cited by 139
The mediation of cognitive attitude for online shopping
Chang, S.-H., Chih, W.-H., Liou, D.-K., & Yang, Y.-T. (2016) · Information Technology & People · doi:10.1108/itp-08-2014-0172 · Cited by 133
The effect of online social value on satisfaction and continued use of social media
Hu, T. “., Kettinger, W. J., & Poston, R. S. (2014) · European Journal of Information Systems · doi:10.1057/ejis.2014.22 · Cited by 118
Kim, S., Sun, K.-A., & Kim, D.-Y. (2013) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2013.751249 · Cited by 114
Hunter, L. M., Kasouf, C. J., Celuch, K. G., & Curry, K. A. (2003) · Industrial Marketing Management · doi:10.1016/s0019-8501(03)00058-0 · Cited by 101
Understanding group-buying websites continuance
Zhang, H., Lu, Y., Gupta, S., & Gao, P. (2015) · Internet Research · doi:10.1108/intr-05-2014-0127 · Cited by 95
Examining E-Commerce Customer Satisfaction and Loyalty: An Integrated Quality-Risk-Value Perspective
Lin, M.-J., & Wang, W. (2015) · Journal of Organizational Computing and Electronic Commerce · doi:10.1080/10919392.2015.1089681 · Cited by 48
Research works printed but not linked: 4
- 10.2307/3150980 · DOI · Paper page
- 10.2307/3150499 · DOI · Paper page
- Oliver R.L., 1981, Journal of Retailing, 57, 25
- 10.2307/1251446 · DOI · Paper page
Cited by
Sorted by citations
Lo, P.-S., Dwivedi, Y. K., Tan, G. W., Ooi, K., Aw, E. C., & Metri, B. A. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.04.013 · Cited by 505
Guo, Y., Zhang, K., & Wang, C. (2022) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2021.102786 · Cited by 398
Green purchase intention: Effects of electronic service quality and customer green psychology
Ahmad, W., & Zhang, Q. (2020) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2020.122053 · Cited by 399
Marketing mix, customer value, and customer loyalty in social commerce
Wu, Y., & Li, E. Y. (2017) · Internet Research · doi:10.1108/intr-08-2016-0250 · Cited by 374
Lee, C.-H., & Chen, C.-W. (2021) · Information · doi:10.3390/info12060241 · Cited by 493
Metadata
- Authors
- Gan, C., & Wang, W.
- Affiliations
- Sun Yat-sen University (CN)
- Shanghai International Studies University (CN)
- Venue
- Internet Research
- Publisher
- Emerald
- Published
- 2017-08-07
- Volume
- 27
- Issue
- 4
- Pages
- 772-785
- ISSN
- 1066-2243 (ISSN-L)
- OpenAlex
- W2621857487
- Cited by
- 442
- References
- 49
- Citations by year
- 2026: 32 · 2025: 44 · 2024: 69 · 2023: 79 · 2022: 84 · 2021: 68 · 2020: 34 · 2019: 22 · 2018: 8 · 2017: 2
- FWCI
- 29.06
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Internet Research (publishedVersion)
- Funders
- National Natural Science Foundation of China
- Fundamental Research Funds for the Central Universities
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Keywords
- perceived value, purchase intention, social commerce, utilitarian value, hedonic value, social values, risk perception, perceived benefits
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
