Is Smartphone Usage Truly Smart? A Qualitative Investigation of IT Addictive Behaviors
Abstract
Defined as the dependency to a technology that results in its excessive and compulsive use, IT addiction is seen as increasingly prevalent in today's societies. Recent research has revealed that IT addictive behaviors are creating serious problems for individuals and organizations alike. In this paper, we report the results of a qualitative study that aimed at investigating smart phone addictive usage. Building on 11 in-depth interviews and answers to 183 exploratory written questionnaires, we used a grounded theory approach to investigate this phenomenon. Our results reveal four smarphone user profiles. In two of these profiles, users are exhibiting addictive behaviors. In the first group, the users' profile corresponds to that of other types of additions. In the second group, known definitions of addiction do not apply and the characteristics of these users are very different. Our results thus suggest that adopting traditional conceptualizations of addiction will not be sufficient to define, understand and manage IT addictive behaviors.
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There is a positive association between an individual's desire to alleviate boredom and smartphone usage.
“Other studies have shown a positive association between an individual's desire to alleviate boredom and smartphone usage (Fullwood, Quinn, Kaye, & Redding, 2017;Lapointe et al., 2013)”
From Antecedents and consequences of problematic smartphone use: A systematic literature review of an emerging research area (2021) · cites this paper as Lapointe et al., 2013
PSU may lead to various unfortunate consequences such as lack of sleep, family conflicts, and the experience of imagined phone signals.
“Problematic smartphone use (PSU) may lead to various unfortunate consequences such as the lack of sleep (Lapointe, Boudreau-Pinsonneault, & Vaghefi, 2013), family conflicts (Turel et al., 2008), and the experience of imagined phone signals (Tanis, Beukeboom, Hartmann, & Vermeulen, 2015).”
From Antecedents and consequences of problematic smartphone use: A systematic literature review of an emerging research area (2021) · cites this paper as Lapointe, Boudreau-Pinsonneault, & Vaghefi, 2013
The main factor explaining smartphone use within the social performance category was the personality characteristics of individuals.
“The main factor explaining smartphone use within the social performance category was the personality characteristics of individuals (Horwood & Anglim, 2018;Lapointe et al., 2013;Panda & Jain, 2018)”
From Antecedents and consequences of problematic smartphone use: A systematic literature review of an emerging research area (2021) · cites this paper as Lapointe et al., 2013
Studies using the big five personality traits or Five-Factor Model suggest a positive relationship between extraversion and an individual's levels of smartphone usage, as extraverts are more likely to use their smartphone to socialize.
“studies employing the”
From Antecedents and consequences of problematic smartphone use: A systematic literature review of an emerging research area (2021) · cites this paper as Lapointe et al., 2013
Using different typifications of smartphone users, researchers found that females were highly over-represented in the 'addicts' category, and also among 'fanatics' and highly engaged users.
“researchers found that females were highly over-represented in the 'addicts' category (Lapointe et al., 2013;Vaghefi et al., 2017), and also among 'fanatics' and highly engaged users (Vaghefi et al., 2017).”
From Antecedents and consequences of problematic smartphone use: A systematic literature review of an emerging research area (2021) · cites this paper as Lapointe et al., 2013
Technology features of smartphones have been identified as a further antecedent of PSU, and features such as ease of use, speed, portability, and accessibility may contribute to PSU.
“Technology features of smartphones have been identified as a further antecedent of PSU.Features and characteristics related to the smartphone design such as ease of use, speed, portability, and accessibility may contribute to PSU (Aljomaa, Qudah, Albursan, Bakhiet, & Abduljabbar, 2016;Kwon et al., 2016;Lapointe et al., 2013;Shin & Lee, 2015;Vaghefi, Lapointe, & Boudreau-Pinsonneault, 2017).”
From Antecedents and consequences of problematic smartphone use: A systematic literature review of an emerging research area (2021) · cites this paper as Lapointe et al., 2013
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“…although smartphones make lives easier when used functionally (Fino and Mazzetti 2019; Gavali et al. 2017), when used excessively, smartphone use may disrupt both physical andmental health among a small minority of individuals (Lapointe, Boudreau-Pinsonneault, and Vaghefi 2013; Oh and Kim 2020).”
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- Authors
- Lapointe, L., Boudreau-Pinsonneault, C., & Vaghefi, I.
- Affiliations
- McGill University (CA)
- Venue
- 2013 46th Hawaii International Conference on System Sciences
- Publisher
- IEEE
- Published
- 2013-01
- Pages
- 1063-1072
- ISSN
- 1530-1605 (ISSN-L)
- OpenAlex
- W2055101333
- Cited by
- 76
- References
- 57
- Citations by year
- 2026: 2 · 2025: 3 · 2024: 5 · 2023: 8 · 2022: 9 · 2021: 10 · 2020: 7 · 2019: 3 · 2018: 5 · 2017: 6 · 2016: 9 · 2015: 4 · 2014: 3 · 2013: 2
- FWCI
- 18.72
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- Hawaii International Conference on System Sciences (HICSS) (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Psychology › Clinical Psychology › Sexuality, Behavior, and Technology
- Keywords
- smartphone addiction, addictive behavior, compulsive technology use, user profiles, technology dependence
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