Cited by 19Digital Marketing and Social MediaTechnology Adoption and User BehaviourConsumer Retail Behavior Studies

The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.

Beyond Shopping: The Motivations and Experience of Live Stream Shopping Viewers

Liu, Xiaoxing, Kim, Sung H.·2021·2021 13th International Conference on Quality of Multimedia Experience (QoMEX)

Abstract

We present a study of viewers of live stream shopping - a new medium that blends aspects of social media with mobile shopping. 286 participants from China, where live stream shopping has gained tremendous popularity with hundreds of millions of active users, were surveyed about their attitudes and experiences with viewing, interacting with, and making purchases from live stream shopping. Viewer motivations were examined according to the Uses and Gratifications Theory (UGT) to identify motivations broken down into sixteen constructs organized under four greater constructs: entertainment, information, socialization, and experience. Many of the motivations we examined revealed statistically significant correlations with the frequency with which users viewed and made purchases from live stream shopping. Open-ended questions were also included for further analysis. Based on our findings, we propose suggestions to use live stream shopping as a powerful tool for e-commerce while taking advantage of the entertainment and real-time features that make it a form of social media.

Overview

Integrity signals

Registry

Crossref · 10.1109/qomex51781.2021.9465387

Cites

10 of 10 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Citations

Cites

Show all 10 references

Research works printed but not linked: 38

  1. 10.2753/JEC1086-4415160406 · DOI
  2. kim, 2006, Using hedonic and utilitarian shopping motivations to profile inner city consumers, Journal of Shopping Center Research, 13, 57
  3. 10.1145/2858036.2858374 · DOI
  4. 10.24251/HICSS.2019.307 · DOI
  5. 10.1016/j.chb.2016.10.019 · DOI
  6. 10.1016/S0022-4359(03)00007-1 · DOI · Paper page
  7. 10.1002/jtr.1957 · DOI
  8. lu, 2019, ‘ I feel it is my responsibility to stream’ Streaming and Engaging with Intangible Cultural Heritage through Livestreaming, Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 1
  9. 10.1145/3325480.3325485 · DOI
  10. 10.1108/09590551211263182 · DOI · Paper page
  11. 10.1016/j.tele.2017.12.003 · DOI · Paper page
  12. ha, 2020, Facebook announces Shop, Instagram expands Live Shopping, TechCrunch
  13. 2020, Introducing Facebook Shops: Helping Small Businesses Sell Online, About Facebook
  14. 10.1287/isre.13.2.205.83 · DOI
  15. 10.1016/j.im.2004.07.001 · DOI · Paper page
  16. 10.1016/j.chb.2013.06.002 · DOI
  17. 10.1186/s41239-017-0045-2 · DOI
  18. mcluhan, 1994, Understanding Media The Extensions of Man Reprint edition
  19. 2020, China’s live streaming boom, Vogue Business
  20. 10.1145/1357054.1357213 · DOI · Paper page
  21. 10.1007/978-3-319-58559-8_5 · DOI · Paper page
  22. 10.1145/2556288.2557048 · DOI
  23. anjani, 2020, Why do people watch others eat food? An Empirical Study on the Motivations and Practices of Mukbang Viewers, Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, 1
  24. 10.1108/JRIM-05-2017-0035 · DOI
  25. 2020, The 45th Statistical Report on Internet Development in China
  26. 2020, Live-stream shopping comes to Southeast Asia, and it’s not like in China, South China Morning Post
  27. chen, 2019, The Effects of Livestream Shopping on Customer Satisfaction and Continuous Purchase Intention, International Journal of Advanced Studies in Computers Science and Engineering Gothenburg, 8, 1
  28. 10.1145/3173574.3174048 · DOI
  29. 10.1108/JEIM-04-2012-0011 · DOI · Paper page
  30. 10.1016/j.chb.2017.06.006 · DOI
  31. 10.1007/978-3-319-02681-7_4 · DOI
  32. 10.1108/10662240910927795 · DOI · Paper page
  33. strauss, 1991, Generation Z
  34. habes, 2019, The influence of personal motivation on using social TV: A Uses and Gratifications Approach, Int J Inf Technol Lang Stud, 3, 32
  35. 10.1287/isre.11.4.342.11872 · DOI · Paper page
  36. 10.1177/089443930101900401 · DOI
  37. 10.1007/s11165-016-9602-2 · DOI · Paper page
  38. 10.1111/j.00117315.2004.02524.x · DOI · Paper page

Metadata

Authors
Liu, X., & Kim, S. H.
Affiliations
Adelphi University (US)
Venue
2021 13th International Conference on Quality of Multimedia Experience (QoMEX)
Publisher
IEEE
Published
2021-06-14
Pages
187-192
OpenAlex
W3177762190
Cited by
19
References
10
Citations by year
2026: 3 · 2025: 3 · 2024: 6 · 2023: 3 · 2022: 3 · 2021: 1
FWCI
8.66
Type
conference paper
Language
en
Open access
closed
Locations
International Conference on Quality of Multimedia Experience (QoMEX) (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Business, Management and Accounting › Marketing › Consumer Retail Behavior Studies
Keywords
live streaming e-commerce, viewer motivation, uses and gratifications theory, e-commerce, social media, mobile shopping, entertainment value, socialization, information seeking, customer experience, purchase behavior

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Beyond Shopping: The Motivations and Experience of Live Stream Shopping Viewers. https://app.cochat.ai/papers/10.1109/qomex51781.2021.9465387
The paper
Liu, X., & Kim, S. H. (2021). Beyond Shopping: The Motivations and Experience of Live Stream Shopping Viewers. 2021 13th International Conference on Quality of Multimedia Experience (QoMEX). https://doi.org/10.1109/qomex51781.2021.9465387