Cited by 203Employer Branding and e-HRMAI and HR TechnologiesSocial Robot Interaction and HRI

Highly automated job interviews: Acceptance under the influence of stakes

Open access
Langer, Markus, König, Cornelius J., Papathanasiou, Maria·2019·International Journal of Selection and Assessment

Abstract

Technological advancements allow the automation of every part of job interviews (information acquisition, information analysis, action selection, action implementation) resulting in highly automated interviews. Efficiency advantages exist, but it is unclear how people react to such interviews (and whether reactions depend on the stakes involved). Participants ( N = 123) in a 2 (highly automated, videoconference) × 2 (high‐stakes, low‐stakes situation) experiment watched and assessed videos depicting a highly automated interview for high‐stakes (selection) and low‐stakes (training) situations or an equivalent videoconference interview. Automated high‐stakes interviews led to ambiguity and less perceived controllability. Additionally, highly automated interviews diminished overall acceptance through lower social presence and fairness. To conclude, people seem to react negatively to highly automated interviews and acceptance seems to vary based on the stakes. Open Practices: This study was pre‐registered on the Open Science Framework ( osf.io/hgd5r ) and on AsPredicted ( https://AsPredicted.org/i52c6.pdf ).

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Crossref · 10.1111/ijsa.12246

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87 of 87 references verified0 citation errors · 0 not checkable

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  • Empirical findings on behavioral reliance on algorithmic advice remain inconsistent, with some studies reporting reluctance to use algorithmic decision aids in recruitment and others showing that recruiters continue to follow algorithmic recommendations even when they are inaccurate.

    “Empirical findings on behavioral reliance on algorithmic advice remain inconsistent.Some studies report reluctance to use algorithmic decision aids in recruitment contexts (Acikgoz et al. 2020;Langer et al. 2019;Oberst et al. 2020), whereas others show that recruiters continue to follow algorithmic recommendations even when they are inaccurate (Cecil et al. 2024;Lacroux and Martin-Lacroux 2022).”

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Authors
Langer, M., König, C. J., & Papathanasiou, M.
Affiliations
  • Saarland University (DE)
  • Fachrichtung Psychologie Universität des Saarlandes Saarbrücken Germany
Corresponding author
Langer, Markus
Venue
International Journal of Selection and Assessment
Publisher
Wiley
Published
2019-05-14
Volume
27
Issue
3
Pages
217-234
ISSN
  • 0965-075X (ISSN-L)
  • 1468-2389
OpenAlex
W2945982604
Cited by
203
References
87
Citations by year
2026: 42 · 2025: 38 · 2024: 26 · 2023: 33 · 2022: 36 · 2021: 16 · 2020: 10 · 2019: 2
FWCI
22.43
Type
journal article
Language
en
Locations
  • International Journal of Selection and Assessment (publishedVersion)
  • FreiDok plus (Universitätsbibliothek Freiburg) (submittedVersion)
  • GoeScholar The Publication Server of the Georg-August-Universität Göttingen (Georg-August-Universität Göttingen) (submittedVersion, cc-by)
Funders
Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie (16SV7229K)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
Keywords
acceptance of automation, perceived controllability, social presence, perceived fairness, human-automation interaction

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