Highly automated job interviews: Acceptance under the influence of stakes
Open accessAbstract
Technological advancements allow the automation of every part of job interviews (information acquisition, information analysis, action selection, action implementation) resulting in highly automated interviews. Efficiency advantages exist, but it is unclear how people react to such interviews (and whether reactions depend on the stakes involved). Participants ( N = 123) in a 2 (highly automated, videoconference) × 2 (high‐stakes, low‐stakes situation) experiment watched and assessed videos depicting a highly automated interview for high‐stakes (selection) and low‐stakes (training) situations or an equivalent videoconference interview. Automated high‐stakes interviews led to ambiguity and less perceived controllability. Additionally, highly automated interviews diminished overall acceptance through lower social presence and fairness. To conclude, people seem to react negatively to highly automated interviews and acceptance seems to vary based on the stakes. Open Practices: This study was pre‐registered on the Open Science Framework ( osf.io/hgd5r ) and on AsPredicted ( https://AsPredicted.org/i52c6.pdf ).
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Empirical findings on behavioral reliance on algorithmic advice remain inconsistent, with some studies reporting reluctance to use algorithmic decision aids in recruitment and others showing that recruiters continue to follow algorithmic recommendations even when they are inaccurate.
“Empirical findings on behavioral reliance on algorithmic advice remain inconsistent.Some studies report reluctance to use algorithmic decision aids in recruitment contexts (Acikgoz et al. 2020;Langer et al. 2019;Oberst et al. 2020), whereas others show that recruiters continue to follow algorithmic recommendations even when they are inaccurate (Cecil et al. 2024;Lacroux and Martin-Lacroux 2022).”
From When Recruiters Meet Algorithms: Advice Taking and Bias in AI‐Assisted Recruitment (2026) · cites this paper as Langer et al. 2019
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- Authors
- Langer, M., König, C. J., & Papathanasiou, M.
- Affiliations
- Saarland University (DE)
- Fachrichtung Psychologie Universität des Saarlandes Saarbrücken Germany
- Corresponding author
- Langer, Markus
- Venue
- International Journal of Selection and Assessment
- Publisher
- Wiley
- Published
- 2019-05-14
- Volume
- 27
- Issue
- 3
- Pages
- 217-234
- ISSN
- 0965-075X (ISSN-L)
- 1468-2389
- OpenAlex
- W2945982604
- Cited by
- 203
- References
- 87
- Citations by year
- 2026: 42 · 2025: 38 · 2024: 26 · 2023: 33 · 2022: 36 · 2021: 16 · 2020: 10 · 2019: 2
- FWCI
- 22.43
- Type
- journal article
- Language
- en
- Open access
- Locations
- International Journal of Selection and Assessment (publishedVersion)
- FreiDok plus (Universitätsbibliothek Freiburg) (submittedVersion)
- GoeScholar The Publication Server of the Georg-August-Universität Göttingen (Georg-August-Universität Göttingen) (submittedVersion, cc-by)
- Funders
- Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie (16SV7229K)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Keywords
- acceptance of automation, perceived controllability, social presence, perceived fairness, human-automation interaction
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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