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Cited by 295

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Social Barriers Faced by Newcomers Placing Their First Contribution in Open Source Software Projects

Steinmacher, Igor, Conte, Tayana, Gerosa, Marco Aurélio, Redmiles, David·2015·Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing
DOI 10.1145/2675133.2675215
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Abstract

Newcomers' seamless onboarding is important for online communities that depend upon leveraging the contribution of outsiders. Previous studies investigated aspects of the joining process and motivation in open collaboration communities, but few have focused on identifying and understanding the critical barriers newcomers face when placing their first contribution, a period that frequently leads to dropout. This is important for Open Source Software (OSS) projects, which receive contributions from many one-time contributors. Focusing on OSS, our study qualitatively analyzed social barriers that hindered newcomers' first contributions. We defined a conceptual model composed of 58 barriers including 13 social barriers. The barriers were identified from a qualitative data analysis considering different sources: a systematic literature review; open question responses gathered from OSS projects' contributors; students contributing to OSS projects; and semi-structured interviews with 36 developers from 14 different projects. This paper focuses on social barriers and its contributions include gathering empirical evidence of the barriers faced by newcomers, organizing and better understanding these barriers, surveying the literature from the perspective of the barriers, and identifying new potential research streams.

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Metadata

Authors
Steinmacher, I., Conte, T., Gerosa, M. A., & Redmiles, D.
Venue
Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing
Publisher
ACM
Published
2015-02-28
Pages
1379-1392
DOI
10.1145/2675133.2675215
OpenAlex
W1975782063
Cited by
295
References
5
FWCI
17.71
Type
conference paper
Language
en
Open access
closed
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)

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