Cited by 140Child Development and Digital TechnologyInnovative Human-Technology InteractionFamily Dynamics and Relationships

Parenting with Alexa: Exploring the Introduction of Smart Speakers on Family Dynamics

Beneteau, Erin, Boone, Ashley, Wu, Yuxing, Kientz, Julie A., Yip, Jason, Hiniker, Alexis·2020·Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Abstract

Smart speakers have become pervasive in family homes, creating the potential for these devices to influence parent-child dynamics and parenting behaviors. We investigate the impact of introducing a smart speaker to 10 families with children, over four weeks. We use pre- and post- deployment interviews with the whole family and in-home audio capture of parent-child interactions with the smart speaker for our analysis. Despite the smart speaker causing occasional conflict in the home, we observed that parents lever-aged the smart speaker to further parenting goals. We found three forms of influence the smart speaker has on family dynamics: 1) fostering communication, 2) disrupting access, and 3) augmenting parenting. All of these influences arise from a communally accessible, stand-alone voice interface which democratizes family access to technology. We discuss design implications in furthering parenting practices and behaviors as the capabilities of the technology continue to improve.

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Crossref · 10.1145/3313831.3376344

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39 of 39 references verified0 citation errors · 0 not checkable

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Authors
Beneteau, E., Boone, A., Wu, Y., Kientz, J. A., Yip, J., & Hiniker, A.
Affiliations
  • University of Washington (US)
  • Indiana University Bloomington (US)
  • University of Washinton, Seattle, WA, USA
Venue
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2020-04-21
Pages
1-13
OpenAlex
W3029691645
Cited by
140
References
39
Citations by year
2026: 20 · 2025: 22 · 2024: 28 · 2023: 17 · 2022: 20 · 2021: 31 · 2020: 2
FWCI
56.34
Type
conference paper
Language
en
Open access
closed
Locations
CHI Conference on Human Factors in Computing Systems (publishedVersion)
Funders
Mozilla Foundation
Topics
  • Social Sciences › Education › Child Development and Digital Technology
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
  • Social Sciences › Demography › Family Dynamics and Relationships
Keywords
smart speakers, Amazon Alexa, parenting, parent-child interaction, family dynamics, speech interfaces, family communication, access to technology

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