Cited by 47Natural Language Processing TechniquesInnovative Human-Technology InteractionInformation Retrieval and Search Behavior

Interacting with Next-Phrase Suggestions: How Suggestion Systems Aid and Influence the Cognitive Processes of Writing

Open access
Bhat, Advait, Agashe, Saaket, Oberoi, Parth, Mohile, Niharika, Jangir, Ravi, Joshi, Anirudha·2023·Proceedings of the 28th International Conference on Intelligent User Interfaces

Abstract

Writing with next-phrase suggestions powered by large language models is becoming more pervasive by the day. However, research to understand writers’ interaction and decision-making processes while engaging with such systems is still emerging. We conducted a qualitative study to shed light on writers’ cognitive processes while writing with next-phrase suggestion systems. To do so, we recruited 14 amateur writers to write two movie reviews each, one without suggestions and one with suggestions. Additionally, we also positively and negatively biased the suggestion system to get a diverse range of instances where writers’ opinions and the bias in the language model align or misalign to varying degrees. We found that writers interact with next-phrase suggestions in various complex ways: Writers abstracted and extracted multiple parts of the suggestions and incorporated them within their writing, even when they disagreed with the suggestion as a whole; along with evaluating the suggestions on various criteria. The suggestion system also had various effects on the writing process, such as altering the writer’s usual writing plans, leading to higher levels of distraction etc. Based on our qualitative analysis using the cognitive process model of writing by Hayes [35] as a lens, we propose a theoretical model of ’writer-suggestion interaction’ for writing with GPT-2 (and causal language models in general) for a movie review writing task, followed by directions for future research and design.

Integrity signals

Registry

Crossref · 10.1145/3581641.3584060

Cites

38 of 38 references verified0 citation errors · 0 not checkable

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Claims the paper makes

0 of 36 cited sources checked · 0 supported · 0 flagged

  • Findingown data

    Writers pulled out and combined several parts of suggestions into their text even when they rejected the suggestion overall.

    “Writers abstracted and extracted multiple parts of the suggestions and incorporated them within their writing, even when they disagreed with the suggestion as a whole;”
    • Also stated in: § 1 INTRODUCTION · plain
      “Writers abstracted and extracted multiple parts of the suggestions and incorporated them within their writing, even when they disagreed with the suggestion as a whole;”
    Quote in the paperSubstantial claim
  • Findingown data

    The negatively biased GPT-2 model had an average usefulness score of 0.29.

    “We obtain an average score of 0.3 for the positively biased GPT-2 model and a score of 0.29 for the negatively biased GPT-2 model.”
    Quote in the paperNot a substantial claim
  • Findingown data

    The AWD-LSTM model fine-tuned on the full IMDB corpus had a usefulness score of 0.23.

    “For a baseline comparison, the AWD-LSTM [48] model, fine-tuned on the entire IMDB corpus [47], gave us a score of only 0.23.”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites [48] source

      Not checked in the free run.

    • cites [47]

      Not checked in the free run.

  • Findingown data

    Writers engage with next-phrase suggestions through multiple intricate patterns.

    “We found that writers interact with next-phrase suggestions in various complex ways:”
    • Also stated in: § 1 INTRODUCTION · plain
      “We found that writers interact with next-phrase suggestions in various complex ways:”
    Quote in the paperSubstantial claim
  • Findingown data

    The same classifier labeled 78% of generations from the negatively biased model as negative.

    “We observed that 76% of the generations from the positively biased model were classified as positive, while 78% of the negatively biased model were classified as negative.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The pre-trained BERT sentiment classifier has a reported accuracy of 90% on the IMDB validation set.
  • Classified as probably not a substantial claim. 58
  • May combine two claims. 54
  • The quote only partly states this claim. 2
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingown data

    In the pilot, writers often forgot to think aloud and required nudges.

    “During a pilot, we realised that writers often forgot to think aloud and needed nudges.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    The negative fine-tuned model had a test perplexity of 34.6978.

    “We fine-tuned each model for three training epochs and obtained a test perplexity score of 36.9713 for the positive model and 34.6978 for the negative model.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    The positive fine-tuned model had a test perplexity of 36.9713.

    “We fine-tuned each model for three training epochs and obtained a test perplexity score of 36.9713 for the positive model and 34.6978 for the negative model.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Frequent nudges caused writers to explain themselves mid-writing, disrupting their usual writing process.

    “Frequent nudges, however, resulted in writers explaining themselves in the middle of their writing process, thus interrupting their usual writing process.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    Writers who held this belief were more likely to believe suggestions were true representations of other people's opinions and were more open to accepting them.

    “These writers were more likely to believe the suggestions were true representations of other people's opinions on that movie, and were thus more open to accepting them.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    In the with-suggestions condition, continuously reading and evaluating suggestions increased cognitive load and distraction.

    “constantly reading and evaluating suggestions led to higher cognitive load and distraction”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    If a writer had no proposal, they were more open and sometimes relied on the system for their next proposal and translation.

    “On the other hand, if the writer did not have any proposal, they were more open, and in some cases, would even rely on the system for their next proposal and translation”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    Writers evaluated suggestions independently, against the text written so far, or compared them to their working memory state.

    “They evaluated the suggestions independently or against the text they had written so far or compared them to their WMS.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    U5 and U9 believed the suggestion system would adapt to their writing by making suggestions more specific or more in line with their sentiment, and their openness to suggestions decreased over time as suggestions did not meet these expectations.

    “U5 and U9 believed that the suggestion system would adapt to their writing by either making the suggestion more specific or more in line with their sentiment found the suggestions given enough context.These writers' openness to suggestions decreased over time as the suggestions did not meet their expectations.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    Suggestions augmented any, all, or different combinations of the writing processes, ranging from contributing to only one process to contributing to all three for a given sentence.

    “They augmented any, all, or different combinations of the processes of writing.These ranged from suggestions exclusively contributing to only one process (e.g., transcribing) to suggestions contributing to all three processes for a given sentence”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    If a writer was in the process of forming a proposal or translation, reading suggestions would distract them and make them lose track of their thoughts.

    “If the writer was in the process of forming a proposal/translation, reading suggestions would distract them, making them lose track of their thoughts.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    Without-suggestion trial sentences were longer, more nuanced, structurally complex, descriptive, personalised, localised in time, and with rationale, while with-suggestion trial outputs were shorter, single-noun-single-adjective sentences.

    “their sentences in the without-suggestion trials were longer, more nuanced, structurally complex, descriptive, personalised, localised in time, and with rationale.On the other hand, the suggestion system largely and frequently offered sentences that were single-noun-single-adjective”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Writers had mental schemas about appropriate content for a movie review, and suggestions going against this schema were often rejected.

    “Writers had mental schemas about what content was appropriate to put in a movie review, whether they were writing with-or without-suggestions.Suggestions going against this schema were often rejected.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    Writers checked whether suggested text was more or less compatible with their working memory state and whether suggestions provided an improvement over it.

    “Writers either checked whether the suggested text was 'more or less' compatible with their WMS and whether the suggestions provided an improvement over their WMS.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    Writers disagreed with specific opinions or certain details in suggestions.

    “Besides the sentiment misalignment, writers also disagreed with specific opinions or certain details in the suggestions.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    Writers either accepted the contributions immediately or stored them for later use in their mind or the text editor.

    “They either accepted the contributions at the moment or 'stored' them for later use-in their mind or the text editor.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    Some writers wrongly believed that suggestions reflected what most people on the internet thought about that specific movie, which made suggestions seem grounded in reality and trustworthy.

    “A few writers believed (wrongly) that the suggestions reflected what most people on the internet thought about that specific movie.This belief made the suggestions seem grounded in reality and trustworthy.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    Writers had at least two beliefs about how the system worked, which influenced how they evaluated suggestions and how much they trusted them.

    “Writers had at least two beliefs about how the system worked, influencing how they evaluated the suggestions and how much they trusted them.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    To avoid disruption, U8 deliberately ignored suggestions when generating proposals and translations.

    “I didn't want to compromise on the phrasing of it, I think, which is why I was like, kind of trying to ignore the suggestions.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    When the system and writer were completely misaligned (DoM roughly greater than 3.5 or less than -3.5), suggestions did not particularly affect any writer's sentiment; in most cases, it caused frustration with the system.

    “However, when the system and the writer were completely misaligned (DoM roughly greater than 3.5 and lesser than -3.5), the suggestions did not particularly affect any writer's sentiment -in most cases, it caused frustration with the system.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
    • Rests on an assumption: The degree of misalignment (DoM) between a writer's rating and the corpus score validly measures the system's sentiment bias relative to the writer.
  • May combine two claims.

    Findingown data

    Writers had a schema or rough plan for the structure of their review and used it to evaluate the position of suggested text independent of preceding text.

    “Writers had a schema or a rough plan for the structure of their review.They utilised it to evaluate the position of the suggested text, independent of the text preceding it.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    Writers used strategies like 'blurting' to capture ideas quickly and then iterating and revising.

    “Similarly, writers used strategies like 'blurting' to capture ideas quickly and then iterating and revising”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • May combine two claims.

    Findingown data

    A suggestion may contribute new ideas to the proposer, vocabulary and sentence constructs to the translator, and reduce typing and spelling effort for the transcriber.

    “As we described in our findings, a suggestion may contribute new ideas to the proposer (arrow 2), vocabulary and sentence constructs to the translator (arrow 3), and reduce typing and spelling effort, thereby contributing to the transcriber (arrow 4).”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    In pilot studies, an unaligned system adapted to the writer's sentiment as the writer wrote and created higher chances of aligned conditions.

    “In our pilot studies, we observed that such a system adapted to the writer's sentiment as the writer wrote the review and created higher chances of 'aligned' conditions.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Findingown data

    Writers believed the AI had access to all internet data and could query and source accurate contextual data like a search engine.

    “They believed the AI had access to all the data on the internet and could query and source accurate and contextual data, like a search engine.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingreasoning

    Writers had varying ratings before writing, resulting in a range of positive and negative alignments between writer intent and system.

    “Writers had varying ratings before writing the review, thus resulting in a range of positive and negative alignments between the writer intent and the system.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    The findings show that writers often do not have a concrete translated proposal ready when encountering a suggestion, because suggestions also affect composition content.

    “Our findings illustrate that is often not the case, as suggestions also affect the content of the writer's composition in various ways.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingreasoning

    These beliefs directly affected how writers evaluated suggestions and how open they were to changing their compositions and direction while writing.

    “These beliefs directly affected how writers evaluated the suggestions and how open they were to changing their compositions and direction while writing.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    The presence and content of suggestions had several effects on the writing process, including changes in overall plan, increased distraction, and a role for misalignment.

    “We also describe how the presence and content of the suggestions had several effects on the writing process, such as a change in the writer's overall plan, increased distraction along with the role of misalignment.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Writers did not have a clear understanding of how the suggestion system functioned and developed theories that led to unclear or false beliefs.

    “We also found that writers did not have a clear understanding of the functioning of the suggestion system.They came up with theories, which led to unclear or false beliefs.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Writers evaluated suggestions in various ways and by various criteria, and writer-suggestion misalignment primarily impacted the evaluation process.

    “We also found various ways and criteria in which writers evaluated these suggestions and that writer-suggestion misalignment primarily impacted the evaluation process.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation

    Many movie reviews and datasets exist online, providing a rich resource for training a language model.

    “Secondly, countless movie reviews exist on the internet, along with available datasets [47], giving us a rich resource to train a language model.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [47]

      Not checked in the free run.

  • May combine two claims.

    Premisecitation

    Interaction logs and writing session replays give an objective behavioural representation of writer-suggestion interactions but do not reveal inner cognitive decision-making.

    “While these approaches provide an objective representation of writer-suggestion interactions at a behavioural level, they lack insight into the inner cognitive decision-making processes that writers might engage in.”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites [25] source

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    • cites [45] source

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  • Classified as probably not a substantial claim.

    Premisecitation

    The Hayes Cognitive Process Model of Writing (2012) treats writing as a complex, non-sequential interplay among cognitive writing processes.

    “The Hayes [35] Cognitive Process Writing Model (2012), a holistic cognitive model of writing, describes writing as a complex, non-sequential interaction between various cognitive writing processes.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [35] source

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  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Premisereasoning

    Movie review writing is analogous to other tasks that involve expressing opinions and arguing.

    “While movie review writing may not be a usual task for most writers, it is analogous to other opinion expression and argumentation tasks that writers may engage in.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Concurrent think-aloud yields more protocol segments and insight into steps before the final decision, while retrospective protocols give more insight into the final decision.

    “While the concurrent think-aloud method elicits more protocol segments and insight into the steps leading to the final decision, retrospective protocols provide more insight into the final decision [44].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [44] source

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  • May combine two claims.

    Premisereasoning

    Movie reviews have star ratings, providing a linear sentiment scale that can be used to create varied writer-suggestion misalignments.

    “Moreover, unlike other writing tasks such as creative story writing [29], movie reviews have a star rating associated with them, giving us a linear scale of sentiment that may be used to create a variety of writer-suggestion misalignments.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Thinking aloud while writing does not necessarily change the written product, but frequent verbalisation prompts can slow the writing process.

    “While research has shown that writing while thinking aloud doesn't necessarily affect the written product, prompting writers to verbalise too often can result in the writing process being slower than usual [54].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [54] source

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  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Premisenone given

    Assigning and executing a movie-watching and reviewing task is relatively easy for participants.

    “Lastly, a movie-watching and reviewing task is relatively easy to assign and execute for participants.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    L2 speakers accept and use more suggestions than L1 speakers and consider them more helpful.

    “Work by Buschek et al. [25] demonstrates that L2 speakers accept and use more suggestions than L1 speakers, along with finding them more helpful than their L1 counterparts.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [25] source

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    Study design and conductnone given

    The study received approval from the Indian Institute of Technology Bombay's Institutional Review Board.

    “The Institutional Review Board of the Indian Institute of Technology Bombay approved our study.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    L2 writers use reference materials as language repositories, noting potentially useful phrases and words for later use.

    “Past research shows L2 writers using reference materials as language repositories [52], where they may note down potentially useful phrases and words from the text for later use [32]”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites [52] source

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    • cites [32]

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  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Premisecitation

    Bias is inherently normative; a writer may judge a suggestion good or bad based on their normative framework or social values.

    “That said, a bias is inherently normative-a writer may deem a suggestion generated by a language model as good or bad based on their normative framework, or social values [23].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [23] source

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  • Classified as probably not a substantial claim.

    Study design and conductcitation

    Writers in the with-suggestions condition were randomly assigned to a system trained on a positive or negative review corpus.

    “In the with-suggestions condition, the writers were randomly assigned to a suggestion system trained on a corpus of movie reviews with a mean rating of either 2.5 or 8.5 (the Corpus Rating) [44].”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [44] source

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  • Classified as probably not a substantial claim.

    Study design and conductown data

    Concurrent protocols, retrospective protocols, and video recordings helped triangulate the data to clarify writers' actions and decisions and their reasons.

    “The concurrent protocols, retrospective protocols, and video recordings helped us triangulate the data to get a clear picture of the actions and decisions the writers were making and why they were doing so.”
    Quote in the paperSubstantial claim
  • May combine two claims. The quote only partly states this claim.

    Study design and conductown data

    Reframing the think-aloud as talking to oneself and asking writers not to explain decisions produced suitable protocols while reducing distraction from writing.

    “This resulted in suitable protocols while minimising distraction from the writing process.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Premisenone given

    Writing movie reviews involves expressing an opinion and arguing for it.

    “Firstly, writing movie reviews involves expressing one's opinion and arguing for it.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductown data

    The third phase validated existing codes and memos through new evidence in the remaining eight sessions.

    “The third phase included validating our existing codes and memos through new evidence in the remaining eight sessions.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Study design and conductown data

    The study used a grounded approach to collect systematic observations and build knowledge inductively.

    “Our research aims not to test or validate particular hypotheses or approaches for giving text suggestions but to collect systematic observations and construct knowledge inductively on the writer's interactions with text suggestions using a grounded approach.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The findings should be interpreted in the context of Indian L2 English speakers who completed K-12 schooling with English as the medium of instruction.

    “We believe this differentiates Indian L2 English speakers and writers from L2 writers from other non-English speaking countries, and the findings should be interpreted as such.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductcitation

    The study used a usefulness metric similar to [27] to verify real-time phrase completions.

    “To verify the usefulness of our model in real-time phrase completions, we follow a metric similar to the one used by [27].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [27] source

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  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    This belief may have influenced U6 into writing more negatively.

    “This belief, that the reason suggestions were negative was because many people have talked negatively about the movie, may have influenced U6 into writing more negatively”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Indian L2 English speakers differ from L2 writers in other non-English-speaking countries.

    “We believe this differentiates Indian L2 English speakers and writers from L2 writers from other non-English speaking countries, and the findings should be interpreted as such.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductown data

    The study coded 12 sessions in the second phase using the codebook to validate or update the codes.

    “In the second phase, we coded 12 sessions using the codebook to validate or update the codes.”
    Quote in the paperNot a substantial claim
  • The quote only partly states this claim.

    Interpretationown data

    This polarisation can be attributed to U9's reaction to the misalignment with the system.

    “This polarisation can be attributed to their reaction to the misalignment with the system.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.
    • Rests on an assumption: The degree of misalignment (DoM) between a writer's rating and the corpus score validly measures the system's sentiment bias relative to the writer.
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data

    By the time 14 users were completed, the authors believed they had reached saturation with a diverse range of alignments and stopped further data collection.

    “By the time we completed 14 users, we believed we had reached saturation along with having a diverse range of alignments and stopped further data collection.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Study design and conductcitation

    The study used the Hayes model as a theoretical framework for analysing qualitative data.

    “We use the Hayes [35] Cognitive Process Model of writing (2012) as a theoretical framework to analyse our qualitative data.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [35] source

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  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data

    The authors continued writing memos to create provisional theories and compare them against previous memos.

    “We continued writing memos to create provisional theories and compare them against our previous memos.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Study design and conductown data

    The study used a pre-trained BERT Sentiment Classifier to validate how well the model inherited bias.

    “To verify how well the model inherits the bias, we performed a sentiment validation using a pre-trained BERT Sentiment Classifier.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    Data collection and analysis were done iteratively after the first four users.

    “After the first four users, the data collection and analysis was done iteratively.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    These observations echo Arnold et al.'s results where people who were going to write mildly positive content ended up writing clearly positive content.

    “These observations echo results reported by Arnold et al. [18], where people who were going to write 'mildly' positive content ended up writing content that was 'clearly' positive.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Arnold et al. [18]

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  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductcitation

    The study used beam search to generate suggestions, aligning the system with mass-deployed next-phrase suggestion systems.

    “Our choice of using beam search aligns our system with mass-deployed next-phrase suggestion systems such as [27].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [27] source

      Not checked in the free run.

  • Classified as probably not a substantial claim. May combine two claims.

    Study design and conductreasoning

    The study selected non-mainstream movies and avoided polarising genres so writers would not have seen the movie before and their reviews would not be influenced.

    “We chose movies that were not widely released and 'mainstream', to ensure that the writers had not watched the movie previously and their reviews were not affected.We also avoided polarising genres such as historical dramas, war, political movies, animated movies, and documentaries.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Study design and conductown data

    Suggestions were generated after the writer paused for 300 ms, rather than only when confidence was very high as in deployed systems.

    “First, we generated suggestions after the writer paused for 300ms, against generating suggestions only when the confidence value is very high -like in deployed systems.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning

    Evaluator fatigue may lead writers to leave out critical criteria, evaluate suggestions less critically over time, or conform to suggestions to save evaluation effort, which can enable unintended influence.

    “Such fatigue on the evaluator may lead to various effects such as writers leaving out certain critical criteria while evaluating suggestions, evaluating suggestions less critically over time or conforming with suggestions to save evaluation effort -all of which can give way to unintended influence.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Writers may be less open to suggestions if they already have a concrete composition in mind.

    “Writers may be less open to suggestions if they already have a concrete composition in mind.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Suggestions aid the proposer, translator, and transcriber but do not aid the evaluator; instead they demand more evaluation, which can lead to evaluator fatigue.

    “While suggestions aid the proposer, the translator and the transcriber, they do not aid the evaluator.Instead, they demand the writer to engage in more evaluation, which can lead to evaluator fatigue.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Study design and conductreasoning

    The Corpus Rating values and Degree of Misalignment scores should be considered representative measures and not accurate ones.

    “The Corpus Rating values and the Degree of Misalignment scores should only be considered representative measures and not accurate ones.”
    Quote in the paperNot a substantial claim
    • The authors state this as an assumption: The positive and negative movie review corpora had a uniform distribution, allowing approximation of Corpus Rating as 2.5 and 8.5.
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    In the with-suggestions condition, authors were randomly given a system with a corpus rating of 2.5 or 8.5 out of 10.

    “In the with-suggestions condition, authors were randomly given a system with a corpus rating of 2.5 or 8.5 out of 10.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    The findings and proposed model are a result of a specific set of conditions, so care is needed when generalising across writing tasks, language models, biases, and interaction modalities.

    “Finally, we would like to acknowledge that our findings and the proposed model are a result of a specific set of conditions.Care needs to be taken while generalising these findings across different writing tasks, language models, biases and interaction modalities.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Arnold et al. (2016) found that suggesting phrases aided writers more with ideas and language than suggesting words, and writers reported phrases provided more ideas than single-word suggestions.

    “They found that phrases aided writers more with ideas (what to say) and language (how to say it).Writers also reported that phrases provided them with more ideas than single-word suggestions.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [20] source

      Not checked in the free run.

  • Classified as probably not a substantial claim. May combine two claims.

    Study design and conductreasoning

    The design choice of biased systems allowed the study to understand what happens when conditions are less aligned, while still including several aligned cases.

    “While we had several cases of aligned conditions, our design choice allowed us to also understand what happens when conditions are less aligned.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Kapania et al. noted a similar attitude of giving AI authority based on analogising its functionality with other technologies.

    “A similar attitude of giving AI authority based on analogising its underlying functionality with other technologies was noted by Kapania et al. [40].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [40] source

      Not checked in the free run.

  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    The transcription-centric model of writer-suggestion interaction assumes writers have a concrete, translated proposal ready when they encounter a suggestion, and the system only helps transcribe it.

    “This 'transcription-centric' model of writersuggestion interaction, as implied by past studies, assumes that writers have a concrete, translated proposal ready in mind when they encounter a suggestion, and the suggestion system merely helps them transcribe it.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [42] source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    Due to time and budget limits, the study could not include an unaligned condition where the system was trained on the whole IMDb corpus with ratings 1-10.

    “Third, due to limitations in time and budget, we could not consider an 'unaligned' condition, where writers would be given a suggestion system trained on the whole IMDb review corpus from ratings spanning from 1-10.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    Like all qualitative studies, the findings and conclusions should be interpreted as provisional and contestable.

    “Like in all qualitative studies, the findings and the conclusions should be interpreted as provisional and contestable.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    This led writers to give AI a sense of authority, perhaps due to prior experience and general perception of search engines, making them more open to suggestions.

    “This led to writers giving AI a sense of authority, perhaps because of their prior experience with and general perception of search engines, making them more open to suggestions.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Study design and conductown data

    The study was a qualitative study with 14 writers who each wrote two movie reviews, one with next-phrase suggestions and one without.

    “We conducted a qualitative study with 14 writers who wrote two movie reviews each, one with a system that offered next-phrase suggestions and one that did not.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Arnold et al. observed that suggesting single words led writers to use vocabulary from the suggestions instead of generating words themselves.

    “In a separate study, Arnold et al. [19] also observed that suggesting single words led to writers using vocabulary presented by the suggestions instead of coming up with words themselves.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [19] source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Writers' beliefs about how the suggestion system works may affect how open they are to suggestions and how they evaluate them.

    “Finally, the writers' beliefs about how the suggestion system works may impact how open they are to the suggestions and how they evaluate them (arrow 11).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Showing suggestions more often would have affected how writers interacted with suggestions, and findings would have been slightly different if suggestions were less frequent.

    “However, we acknowledge that showing suggestions more often would have affected how writers interacted with suggestions, and our findings would've been slightly different if the suggestions were not as frequent.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Writing movie reviews is an uncommon and relatively benign writing task with fewer implications for the writer, unlike more nuanced and sensitive real-world writing.

    “However, we acknowledge that writing movie reviews in itself are an uncommon and relatively benign writing task with fewer implications for the writer.Other forms of writing in the real world can be more nuanced and sensitive, like writing personal emails or opinion pieces on political issues.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    A writer who believes the suggestion system reflects other writers' views on the internet may be more willing to accept suggestions.

    “For example, a writer who thinks the suggestion system reflects the views of other writers on the internet may be more willing to accept it.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Prior work by Arnold et al. showed that a positive bias in a suggestion system skews the sentiment of the final written product positively.

    “They showed that a positive bias in the suggestion system skews the sentiment of the final written product positively [18].”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [18]

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    The proposed model is the first attempt to articulate writer-suggestion interaction from a cognitive process lens.

    “The proposed model, to our knowledge, is the first attempt to articulate writer-suggestion interaction from a cognitive process lens.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given

    Writers may compare their current working memory state with suggested text, checking consistency and whether the suggestion improves their partial or complete composition.

    “Writers also may compare their current 'working memory state' with the suggested text (arrow 10), check for consistency and whether the suggestion improves the partial or complete composition they have in mind.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationreasoning

    Writers may evaluate suggestions based on their writing schema and plans and by comparing suggestions with text written so far.

    “Writers may evaluate the suggestions based on their writing schema and writing plans, as well as compare the suggestions with the text they have written so far (arrow 9).”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    It remains unclear whether Arnold et al.'s sentiment effect occurred at the language level or the idea level, i.e., on the translator or the proposer.

    “With the help of our model, we can point out that it remains unclear whether this effect was at the language level or at the idea level, i.e. on the translator or the proposer.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The genericness of suggestions could be because they were generated using beam search, which optimises for the most likely next word to construct a phrase.

    “This could be because the suggestions were generated using beam search, which optimises for the most likely next word to construct a phrase.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    A potential cause of distraction is increased load on the evaluator when writers have a semi-formed composition in working memory and must evaluate it against a suggestion or evaluate the suggestion alone, thus forgetting their composition.

    “A potential cause could be the increased load on the evaluator -when writers already have a semi-formed composition in their working memory and are compelled to evaluate it against the encountered suggestion or evaluate the suggestion by itself, thus forgetting their semi-formed compositions.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning

    Suggestions may influence writing processes subconsciously or may consciously aid them.

    “This process of suggestions contributing to the processes of writing may happen subconsciously, where the writer (and the processes of writing) may get 'influenced' by the visible suggestion, or consciously, when a writer may aid their processes of writing with the help of a suggestion.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    In the model, the evaluator evaluates outputs of the three writing processes and the language model's suggestions.

    “Our model also borrows the 'evaluator' from the Hayes model, but evaluates the outcomes of the three writing processes along with the outcomes of the language model, i.e. the suggestions (arrow 5).”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationnone given

    The written artefact composed with suggestions is the product of interaction between suggestions and cognitive processes of writing.

    “Our model conceptualises the written artefact composed with the aid of suggestions as the product of the interaction between the suggestions and the cognitive processes of writing.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Past work conceptualised suggestions as transcription aids aimed at improving writing speed and preventing errors.

    “Past work on suggestion systems has conceptualised suggestions as 'transcription aids' whose goal is improving writing speed and preventing errors.[42]”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [42] source

      Not checked in the free run.

94 of 94
  • The paper relies on this without support.

    The pre-trained BERT sentiment classifier has a reported accuracy of 90% on the IMDB validation set.

    “The reported accuracy of this pre-trained classifier on the IMDB validation set is 90%.”
  • The paper relies on this without support.

    The writers' movie ratings accurately reflect their opinions about the movies.

    “we asked them to fill out a form where they had to rate the movie on a scale of 1 to 10, where 1 represents that the writer did not like the movie at all and 10 represents that they liked it very much.”
  • The paper relies on this without support.

    The concurrent and retrospective think-aloud protocols accurately reflect participants' cognitive processes and reasons for their actions.

    “using their concurrent protocols as memory aids”
  • The paper relies on this without support.

    The degree of misalignment (DoM) between a writer's rating and the corpus score validly measures the system's sentiment bias relative to the writer.

    “U3 (WR: 9, DoM: 6.5) loved the movie (rating it 9) but was assigned a system with Corpus Rating 2.5 (degree of misalignment = 6.5).”
  • The paper relies on this without support.

    The authors' observations across the sessions capture the relevant range of writers' interactions with suggestions, so that not observing a behavior indicates it did not occur.

    “we did not observe writers abandoning existing proposals in the WMS for themes or ideas from the suggestions.”
  • The authors state this as an assumption.

    The positive and negative movie review corpora had a uniform distribution, allowing approximation of Corpus Rating as 2.5 and 8.5.

    “To calculate a representative misalignment score, we assumed that the positive and negative corpora had a uniform distribution allowing us to approximate the Corpus Rating to be 2.5 and 8.5.”
6 of 6

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Biermann et al. found that storywriters who emphasized the expressive and emotional value of writing insisted on maintaining direct control over translation, viewing this control as essential to preserving their writerly identity and integrity.

    “Biermann et al. [9] found that storywriters who emphasized the expressive and emotional value of writing insisted on maintaining direct control over translation, viewing this control as essential to preserving their writerly identity and integrity.”

    From Co-Writing with AI, on Human Terms: Aligning Research with User Demands Across the Writing Process (2025) · cites this paper as [9]

    Split into 2 atoms — 0 confirmed, 0 partially supported, 1 disputed, 0 misattributed, 1 unverifiable. Expand the claim to see per-atom verdicts.

    Checked by a reasoning model — may be wrong.

    Experimental — accuracy not yet measured
  • Researchers in HCI have produced studies characterizing user values, social dynamics, and professional contexts that influence ownership preferences and attitudes toward AI assistance.

    “Researchers in HCI have worked extensively to investigate these dimensions, producing studies characterizing user values, social dynamics, and professional contexts [9,39,53,63,77,105] that influence ownership preferences and how they shape users' attitudes toward AI assistance.”

    From Co-Writing with AI, on Human Terms: Aligning Research with User Demands Across the Writing Process (2025) · cites this paper as [9]

    Section 2.2.1 says writers may assess AI suggestions according to their social values, and Section 5.3.2 reports that beliefs about the system affected their openness to suggestions. These findings support the claim about attitudes toward AI assistance, but the paper does not establish how professional contexts or ownership preferences shape those attitudes. Page numbers are unavailable in our copy. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • The theoretical framework may not fully describe Human-AI interaction in creative and professional writing.

    “While the framework is widely used in AI writing research ( [9,73,101]) and provided a valuable lens for this study, it may not fully describe Human-AI interaction in creative and professional writing.”

    From Co-Writing with AI, on Human Terms: Aligning Research with User Demands Across the Writing Process (2025) · cites this paper as [9]

    Section 5.1 says the Hayes writing model has no clear place for suggestion systems and proposes an extension to describe writer–suggestion interaction. That supports the framework-limitation point, but the paper grounds it in a study of next-phrase suggestions for movie reviews, not creative and professional writing broadly. Page numbers are unavailable in our copy. (LLM, conf=0.85)

    Experimental — accuracy not yet measured
  • In the Creative context, a focus of researchers is conducting empirical studies with writers to discover their writing strategies and requirements for support.

    “A focus of researchers in this area is conducting empirical studies with writers to discover their writing strategies and requirements for support [9,39,53,63,77,133].”
  • Novice writers may benefit more from comprehensive AI support because low-level sentence prompts may be inadequate for them.

    “Similarly, novice writers might benefit more from comprehensive AI support, where low-level suggestions, like individual sentence prompts, may be inadequate [7].”

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Conflicting distribution assumptions for corpus ratings

    Minor

    The methods describe the corpus-rating averages as assuming a normal distribution, while the limitations say those same representative ratings were calculated by assuming a uniform distribution.

  • U7's example has the wrong sign for misalignment

    Minor

    The paper defines misalignment as writer rating minus corpus rating. U7's rating of 8 minus the positive system's corpus rating of 8.5 is −0.5, not 0.5; Table 3 also lists −0.5.

    Reported 0.5 · recomputed -0.5

2 of 2

Cites

Flagged first, then by citations

Research works printed but not linked: 7

  1. 2022. Otter Voice Meeting notes. https://otter.ai/
  2. John Flowerdew and Yongyan Li. 2007. Language re-use among Chinese apprentice scientists writing for publication. Applied linguistics 28, 3 (2007), 440–465.
  3. John R Hayes and Natalie G Olinghouse. 2015. Can cognitive writing models inform the design of the common core state standards?The elementary school journal 115, 4 (2015), 480–497.
  4. Mariëlle Leijten, Eric Van Horenbeeck, and Luuk Van Waes. 2019. Analysing keystroke logging data from a linguistic perspective. In Observing writing. Brill, 71–95.
  5. 10.5555/2002472.2002491 · DOI
  6. Alec Radford, Jeffrey Wu, Rewon Child, David Luan, Dario Amodei, Ilya Sutskever, 2019. Language models are unsupervised multitask learners. OpenAI blog 1, 8 (2019), 9.
  7. Ashish Vaswani Noam Shazeer Niki Parmar Jakob Uszkoreit Llion Jones Aidan N Gomez Łukasz Kaiser and Illia Polosukhin. 2017. Attention is all you need. In Advances in neural information processing systems. 5998–6008.

Cited by

Sorted by citations

Authors
Bhat, A., Agashe, S., Oberoi, P., Mohile, N., Jangir, R., & Joshi, A.
Affiliations
  • Indian Institute of Technology Bombay (IN)
  • University of California, Santa Cruz (US)
Venue
Proceedings of the 28th International Conference on Intelligent User Interfaces
Publisher
ACM
Published
2023-03-27
Pages
436-452
OpenAlex
W4360991155
Cited by
47
References
38
Citations by year
2026: 8 · 2025: 14 · 2024: 19 · 2023: 6
FWCI
8.34
Type
conference paper
Language
en
Open access
Locations
  • ACM International Conference on Intelligent User Interfaces (IUI) (publishedVersion)
  • arXiv (Cornell University) (submittedVersion)
  • arXiv (Cornell University) (cc-by)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
  • Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
Keywords
large language models, GPT-2, causal language models, movie reviews, writing plan

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-06.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-06.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

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