Cited by 244Language, Discourse, Communication StrategiesSpeech and dialogue systemsDigital Communication and Language

The Effects of Visibility on Dialogue and Performance in a Cooperative Problem Solving Task

Boyle, Elizabeth A., Anderson, Anne H., Newlands, Alison·1994·Language and Speech

Abstract

This study compares task outcome and various dialogue parameters between situations in which task participants either could or could not see each other. The results establish that the visibility of one's conversational partner improves information transfer and the management of turn taking in a transactional problem solving task. The greater efficiency of the dialogues between participants who could see each other was attributed to the exchange of visually transmitted, non-verbal signals. attempting to compensate for the lack of this additional channel of communication, pairs of subjects who could not see each other demonstrated flexibility and versatility in communicating. They interrupted their partners more frequently and used more back channel responses to provide their partners with increased verbal feedback. The analysis of one specific non-verbal behaviour, gaze, for a subsample of the dialogues, suggested that gaze plays a role in aiding communication.

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Crossref · 10.1177/002383099403700101

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56 of 56 references verified0 citation errors · 0 not checkable

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  • The utilized techniques include holistic spatial analysis, spatio-temporal analysis, and analytic spatial analysis.

    “The utilized techniques include holistic spatial analysis [13], [70], [54], spatio-temporal analysis [52], [100], [73], [57], and analytic spatial analysis [93], [43], [44], [92], [40].”

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Authors
Boyle, E. A., Anderson, A. H., & Newlands, A.
Affiliations
University of Glasgow (GB)
Venue
Language and Speech
Published
1994-01
Volume
37
Issue
1
Pages
1-20
ISSN
  • 0023-8309 (ISSN-L)
  • 1756-6053
OpenAlex
W2003684257
Cited by
244
References
56
Citations by year
2026: 1 · 2025: 4 · 2024: 4 · 2023: 9 · 2022: 7 · 2021: 8 · 2020: 4 · 2019: 6 · 2018: 7 · 2017: 5 · 2016: 6 · 2015: 10 · 2014: 6 · 2013: 19 · 2012: 10
FWCI
35.45
Type
journal article
Language
en
Open access
closed
Locations
Language and Speech (publishedVersion)
Topics
  • Social Sciences › Arts and Humanities › Language and Linguistics › Language, Discourse, Communication Strategies
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
  • Physical Sciences › Computer Science › Human-Computer Interaction › Digital Communication and Language
Keywords
eye contact, face-to-face communication, collaborative problem solving, turn-taking, nonverbal communication, gaze, interruptions, information transmission

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