The Effects of Visibility on Dialogue and Performance in a Cooperative Problem Solving Task
Abstract
This study compares task outcome and various dialogue parameters between situations in which task participants either could or could not see each other. The results establish that the visibility of one's conversational partner improves information transfer and the management of turn taking in a transactional problem solving task. The greater efficiency of the dialogues between participants who could see each other was attributed to the exchange of visually transmitted, non-verbal signals. attempting to compensate for the lack of this additional channel of communication, pairs of subjects who could not see each other demonstrated flexibility and versatility in communicating. They interrupted their partners more frequently and used more back channel responses to provide their partners with increased verbal feedback. The analysis of one specific non-verbal behaviour, gaze, for a subsample of the dialogues, suggested that gaze plays a role in aiding communication.
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The utilized techniques include holistic spatial analysis, spatio-temporal analysis, and analytic spatial analysis.
“The utilized techniques include holistic spatial analysis [13], [70], [54], spatio-temporal analysis [52], [100], [73], [57], and analytic spatial analysis [93], [43], [44], [92], [40].”
From Automatic analysis of facial expressions: the state of the art (2000) · cites this paper as [54]
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- Authors
- Boyle, E. A., Anderson, A. H., & Newlands, A.
- Affiliations
- University of Glasgow (GB)
- ORCID
- Boyle, Elizabeth A.
- Venue
- Language and Speech
- Publisher
- SAGE Publications
- Published
- 1994-01
- Volume
- 37
- Issue
- 1
- Pages
- 1-20
- ISSN
- 0023-8309 (ISSN-L)
- 1756-6053
- OpenAlex
- W2003684257
- Cited by
- 244
- References
- 56
- Citations by year
- 2026: 1 · 2025: 4 · 2024: 4 · 2023: 9 · 2022: 7 · 2021: 8 · 2020: 4 · 2019: 6 · 2018: 7 · 2017: 5 · 2016: 6 · 2015: 10 · 2014: 6 · 2013: 19 · 2012: 10
- FWCI
- 35.45
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Language and Speech (publishedVersion)
- Topics
- Social Sciences › Arts and Humanities › Language and Linguistics › Language, Discourse, Communication Strategies
- Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
- Physical Sciences › Computer Science › Human-Computer Interaction › Digital Communication and Language
- Keywords
- eye contact, face-to-face communication, collaborative problem solving, turn-taking, nonverbal communication, gaze, interruptions, information transmission
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