“I wouldn’t know where to start”: Perspectives from clinicians, agency leaders, and autistic adults on improving community mental health services for autistic adults
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Most autistic adults struggle with mental health problems, and traditional mental health services generally do not meet their needs. This study used qualitative methods to identify ways to improve community mental health services for autistic adults for treatment of their co-occurring psychiatric conditions. We conducted semistructured, open-ended interviews with 22 autistic adults with mental healthcare experience, 44 community mental health clinicians, and 11 community mental health agency leaders in the United States. The participants identified clinician-, client-, and systems-level barriers and facilitators to providing quality mental healthcare to autistic adults. Across all three stakeholder groups, most of the reported barriers involved clinicians’ limited knowledge, lack of experience, poor competence, and low confidence working with autistic adults. All three groups also discussed the disconnect between the community mental health and developmental disabilities systems, which can result in autistic adults being turned away from services when they contact the mental health division and disclose their autism diagnosis during the intake process. Further efforts are needed to train clinicians to work more effectively with autistic adults and to increase coordination between the mental health and developmental disabilities systems. Lay Abstract: Most autistic adults struggle with mental health problems, such as anxiety and depression. However, they often have trouble finding effective mental health treatment in their community. The goal of this study was to identify ways to improve community mental health services for autistic adults. We interviewed 22 autistic adults with mental healthcare experience, 44 community mental health clinicians (outpatient therapists, case managers, and intake coordinators), and 11 community mental health agency leaders in the United States. Our participants identified a variety of barriers to providing quality mental healthcare to autistic adults. Across all three groups, most of the reported barriers involved clinicians’ limited knowledge, lack of experience, poor competence, and low confidence working with autistic adults. All three groups also discussed the disconnect between the community mental health and developmental disabilities systems and the need to improve communication between these two systems. Further efforts are needed to train clinicians and provide follow-up consultation to work more effectively with autistic adults. A common suggestion from all three groups was to include autistic adults in creating and delivering the clinician training. The autistic participants provided concrete recommendations for clinicians, such as consider sensory issues, slow the pace, incorporate special interests, use direct language, and set clear expectations. Our findings also highlight a need for community education about co-occurring psychiatric conditions with autism and available treatments, in order to increase awareness about treatment options.
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The lack of consensus in adaptations for autism may be partly reflective of the need for variability.
“The lack of consensus in adaptations for autism may be partly reflective of this need for variability (Walters et al., 2016), as has been articulated personally by autistic adults (Maddox et al., 2020).”
From Adapting services for autism: Recommendations from a specialist multidisciplinary perspective using freelisting (2023) · cites this paper as Maddox et al., 2020
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Cleary, M. L., West, S., Hunt, G. E., McLean, L., Hungerford, C. L., & Kornhaber, R. A. (2022) · Issues in Mental Health Nursing · doi:10.1080/01612840.2022.2108529 · Cited by 15 · see citing works
A Systematic Review of Therapeutic Process Factors in Mental Health Treatment for Autistic Youth
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Autistic Women’s Experiences of the Perinatal Period: A Systematic Mixed Methods Review
Westgate, V., Sewell, O., Caramaschi, D., & O’Mahen, H. (2024) · Review Journal of Autism and Developmental Disorders · doi:10.1007/s40489-024-00461-2 · Cited by 13 · see citing works
Cervantes, P. E., Palinkas, L. A., Conlon, G. R., Richards-Rachlin, S., Sullivan, K. A., Baroni, A., & Horwitz, S. M. (2024) · Journal of Autism and Developmental Disorders · doi:10.1007/s10803-024-06364-9 · Cited by 12 · see citing works
Cantor, J., McBain, R. K., Kofner, A., Stein, B. D., & Yu, H. (2021) · Autism · doi:10.1177/13623613211024046 · Cited by 12 · see citing works
Hand, B. N., Gilmore, D., Harris, L., Darragh, A. R., Hanks, C. D., Coury, D. L., Moffatt, S. D., & Garvin, J. H. (2021) · Autism in Adulthood · doi:10.1089/aut.2020.0082 · Cited by 12 · see citing works
Conrad, C., Cerda, N., & Harstad, E. (2022) · Journal of Developmental & Behavioral Pediatrics · doi:10.1097/dbp.0000000000001062 · Cited by 12 · see citing works
Two Halves of the Same Whole: A Framework to Integrate Autism and Mental Health Services
Cleary, M., West, S., Mclean, L., Kornhaber, R., & Hungerford, C. (2022) · Issues in Mental Health Nursing · doi:10.1080/01612840.2022.2126570 · Cited by 12 · see citing works
Aller, T. B., Barrett, T. S., Levin, M. E., & McClain, M. B. (2022) · Journal of Contextual Behavioral Science · doi:10.1016/j.jcbs.2022.09.001 · Cited by 14 · see citing works
Bottema‐Beutel, K., McKinnon, R., Mohiuddin, S. S., Crowley, S., & Kim, S. Y. (2024) · Autism · doi:10.1177/13623613241229159 · Cited by 12 · see citing works
An ‘explosion in the mouth’: The oral health experiences of autistic children
Chauhan, A., Leadbitter, K., Gray‐Burrows, K. A., Vinall‐Collier, K. A., Pickles, N., Baker, S. R., Marshman, Z., & Day, P. F. (2024) · Autism · doi:10.1177/13623613241288628 · Cited by 11 · see citing works
Marrus, N. M., Koth, K. A., Hellings, J. A., McDonald, R. G., Gwynette, M. F., Muhle, R., Lohr, W. D., & Vasa, R. A. (2022) · Autism · doi:10.1177/13623613221112197 · Cited by 12 · see citing works
Lei, J., Cooper, K., & Hollocks, M. J. (2024) · Autism in Adulthood · doi:10.1089/aut.2024.0005 · Cited by 11 · see citing works
Meta-Synthesis of Autistic Adults’ First-Person Perspectives About Mental Health-Related Services
Andoni, L., Eisenhower, A., Gudknecht, J., & Levitt, H. M. (2026) · Autism in Adulthood · doi:10.1089/aut.2023.0167 · Cited by 11 · see citing works
Procyshyn, T. L., Moseley, R. L., Marsden, S. J. E., Allison, C. L., Parsons, T. A., Cassidy, S., Pelton, M., Weir, E. M., Chikaura, T., Hodges, H., et al. (2025) · Autism · doi:10.1177/13623613251370789 · Cited by 10 · see citing works
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Communication in Autistic Adults: An Action-Focused Review
de Marchena, A. D., Cuneo, N., Gurbuz, E., Brown, M., Trujillo, J. P., & Bergstrom, J. (2025) · Current Psychiatry Reports · doi:10.1007/s11920-025-01616-6 · Cited by 11 · see citing works
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Measuring Comorbid Psychopathology
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White, S. W., Schall, C. M., Santos, J. D., Maddox, B. B., Hillier, A. J., Klinger, L. G., & Pugliese, C. E. (2023) · Autism in Adulthood · doi:10.1089/aut.2022.0106 · Cited by 12 · see citing works
Self-citationRecommended adaptations to therapy services for autistic adults from specialist clinicians
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Drahota, A., Sridhar, A., Moskowitz, L. J., Kerns, C. M., Soorya, L. V., Wainer, A., Cohn, E. G., & Lerner, M. D. (2023) · Frontiers in Psychiatry · doi:10.3389/fpsyt.2023.1212084 · Cited by 9 · see citing works
Dickson, K. S., Galligan, M. R. L., Holt, T., Kenworthy, L. E., Anthony, L. G., Roesch, S. C., & Brookman-Frazee, L. I. (2024) · Journal of Autism and Developmental Disorders · doi:10.1007/s10803-024-06365-8 · Cited by 10 · see citing works
Self-citationRoudbarani, F., Modica, P. T., Maddox, B., Bohr, Y., & Weiss, J. (2022) · Autism · doi:10.1177/13623613221106400 · Cited by 9 · see citing works
Self-citationSchwartzman, J. M., Williams, Z. J., Paterson, A. V., Jacobs, A. X., & Corbett, B. A. (2023) · Autism · doi:10.1177/13623613221143587 · Cited by 10 · see citing works
Vinter, L. P., Dillon, G., Winder, B., & Harper, C. A. (2023) · Sexual Abuse · doi:10.1177/10790632231216701 · Cited by 10 · see citing works
Fisher, N., Patel, H., van Diest, C., & Spain, D. (2022) · Psychology and Psychotherapy: Theory, Research and Practice · doi:10.1111/papt.12419 · Cited by 8 · see citing works
“Moreover, therapists' attitudes can predict intentions and motivation to provide psychological therapy (CBT) for autistic individuals, with more favourable attitudes linking to greater intentions (Maddox et al., 2019).”
BackgroundMental Health Care Needs and Access to Care for Adults With Intellectual Disabilities
Frazier, J. A., Hanratty, L. A., & Weinstock, A. K. (2024) · Medical Care · doi:10.1097/mlr.0000000000002089 · Cited by 8 · see citing works
“There is just too much going on there”: Nonverbal communication experiences of autistic adults
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Cervantes, P. E., Conlon, G. R., Seag, D. E. M., Feder, M. A., Lang, Q., Meril, S., Baroni, A., Li, A. D. R., Hoagwood, K., & Horwitz, S. M. (2022) · Autism · doi:10.1177/13623613221112202 · Cited by 8 · see citing works
National Autism Indicators Report: Mental Health
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Adult autism spectrum disorder: knowledge, attitude and practice of health system professionals
Alaghband‐Rad, J., Ardeshir, M., Kazazi, E. H., & Motamed, M. (2022) · The Journal of Mental Health Training Education and Practice · doi:10.1108/jmhtep-07-2022-0066 · Cited by 8 · see citing works
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Mental health hospitalization and readmission in autistic adults in a national U.S. sample
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Delgado, D., Crowley, S., Simmons, G. L., Heinly, J. M., Shepherd, W. S., Kiernan, B., Brookman-Frazee, L. I., Storch, E. A., & Maddox, B. B. (2024) · Journal of Autism and Developmental Disorders · doi:10.1007/s10803-024-06574-1 · Cited by 7 · see citing works
Self-citationAn Expert Discussion on Knowledge Translation in Autism in Adulthood Research
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Self-citationRevising our understanding of emotional distress for autistic adults: call for research
Petty, S., Trickett, A., Thompson, K., Garbutt, R., & Saunders, M. (2023) · Current Psychology · doi:10.1007/s12144-022-03254-0 · Cited by 6 · see citing works
- Authors
- Maddox, B. B., Crabbe, S., Beidas, R. S., Brookman-Frazee, L., Cannuscio, C. C., Miller, J. S., Nicolaidis, C., & Mandell, D. S.
- Affiliations
- Leonard Davis Institute of Health Economics (US)
- University of Pennsylvania (US)
- University of California San Diego (US)
- Children's Hospital of Philadelphia (US)
- Portland State University (US)
- Corresponding author
- Maddox, Brenna B
- ORCID
- Venue
- Autism
- Publisher
- SAGE Publications
- Published
- 2019-11-01
- Volume
- 24
- Issue
- 4
- Pages
- 919-930
- ISSN
- 1362-3613 (ISSN-L)
- 1461-7005
- PMC
- PMC7192780
- OpenAlex
- W2988923336
- Cited by
- 203
- References
- 34
- Citations by year
- 2026: 29 · 2025: 41 · 2024: 34 · 2023: 30 · 2022: 36 · 2021: 23 · 2020: 8 · 2019: 2
- FWCI
- 10.02
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Autism (publishedVersion)
- PubMed (publishedVersion)
- PubMed Central (acceptedVersion)
- PDXScholar (Portland State University) (submittedVersion)
- eScholarship (California Digital Library) (submittedVersion)
- Funders
- National Institute of Mental Health (F32MH111166)
- FAR Fund
- Topics
- Life Sciences › Neuroscience › Cognitive Neuroscience › Autism Spectrum Disorder Research
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Keywords
- autistic adults, community mental health services, barriers to mental health care, clinician competence, clinician training, developmental disabilities services, sensory needs, mental health awareness
- MeSH terms
- Autism Spectrum Disorder, Adolescent, Adult, Anxiety, Autistic Disorder, Child, Community Mental Health Services, Female, Humans, Male, United States, Reproducibility of Results
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