The DOI matches its Crossref record; 11 of the 11 references it cites were found in a registry or an index.
Trust as an Organizing Principle
Abstract
Although research on trust in an organizational context has advanced considerably in recent years, the literature has yet to produce a set of generalizable propositions that inform our understanding of the organization and coordination of work. We propose that conceptualizing trust as an organizing principle is a powerful way of integrating the diverse trust literature and distilling generalizable implications for how trust affects organizing. We develop the notion of trust as an organizing principle by specifying structuring and mobilizing as two sets of causal pathways through which trust influences several important properties of organizations. We further describe specific mechanisms within structuring and mobilizing that influence interaction patterns and organizational processes. The principal aim of the framework is to advance the literature by connecting the psychological and sociological micro-foundations of trust with the macro-bases of organizing. The paper concludes by demonstrating how the framework can be applied to yield novel insights into traditional views of organizations and to stimulate original and innovative avenues of organizational research that consider both the benefits and downsides of trust.
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Cites
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An integrative model of organizational trust
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Price, Authority, and Trust: From Ideal Types to Plural Forms
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Swift Trust and Temporary Groups
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“For instance, there are a variety of organizational arrangements where cooperation in mixed-motive situations depends on trust, such as in repeated strategic alliances (Gulati 1995), buyer-supplier relationships (Dyer and Chu this issue), and temporary groups in organizations (Meyerson et al. 1996).”
BackgroundThe social control of impersonal trust
Shapiro, S. P. (1987) · American Journal of Sociology · doi:10.1086/228791 · Cited by 1,725
Explaining the Limited Effectiveness of Legalistic ‘Remedies’ for Trust/Distrust
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Network Structure and Knowledge Transfer: The Effects of Cohesion and Range
Reagans, R., & McEvily, B. (2003) · Administrative Science Quarterly · doi:10.2307/3556658 · Cited by 3,592
Self-citationAn integrative model of organizational trust: past, present, and future
Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2007) · Academy of Management Review · doi:10.5465/amr.2007.24348410 · Cited by 2,794
Investigating the factors that diminish the barriers to university–industry collaboration
Bruneel, J., D’Este, P., & Salter, A. (2010) · Research Policy · doi:10.1016/j.respol.2010.03.006 · Cited by 1,400
From creativity to innovation: The social network drivers of the four phases of the idea journey
Perry-Smith, J. E., & Mannucci, P. V. (2017) · Academy of Management Review · doi:10.5465/amr.2014.0462 · Cited by 1,121
10 Coordination in Organizations: An Integrative Perspective
Okhuysen, G. A., & Bechky, B. A. (2009) · Academy of Management Annals · doi:10.5465/19416520903047533 · Cited by 998
At What Level (and in Whom) We Trust: Trust Across Multiple Organizational Levels
Fulmer, C. A., & Gelfand, M. J. (2012) · Journal of Management · doi:10.1177/0149206312439327 · Cited by 886
The Two Facets of Collaboration: Cooperation and Coordination in Strategic Alliances
Gulati, R., Wohlgezogen, F., & Zhelyazkov, P. (2012) · Academy of Management Annals · doi:10.5465/19416520.2012.691646 · Cited by 768
Measuring trust inside organisations
Dietz, G., & Den Hartog, D. N. (2006) · Personnel Review · doi:10.1108/00483480610682299 · Cited by 596
How do product recommendations affect impulse buying? An empirical study on WeChat social commerce
Chen, Y., Lu, Y., Wang, B., & Pan, Z. (2019) · Information & Management · doi:10.1016/j.im.2018.09.002 · Cited by 370
Antons, D., & Piller, F. T. (2015) · Academy of Management Perspectives · doi:10.5465/amp.2013.0091 · Cited by 289
How “smart cities” will change supply chain management
Tachizawa, E. M., Alvarez-Gil, M. J., & Montes-Sancho, M. J. (2015) · Supply Chain Management: An International Journal · doi:10.1108/scm-03-2014-0108 · Cited by 124
Buvik, M. P., & Tvedt, S. D. (2017) · Project Management Journal · doi:10.1177/875697281704800202 · Cited by 99
Trust across borders: buyer-supplier trust in global business-to-business E-commerce.
Hong Kong University of Science and Technology, Koh, T., Fichman, M., Carnegie Mellon University, Kraut, R., & Carnegie Mellon University (2012) · Journal of the Association for Information Systems · doi:10.17705/1jais.00316 · Cited by 73
Understanding Human-Machine Networks: A Cross-Disciplinary Survey
Tsvetkova, M., Yasseri, T., Meyer, E. T., Pickering, J. B., Engen, V., Walland, P., Lüders, M., Følstad, A., & Bravos, G. (2018) · ACM Computing Surveys · doi:10.1145/3039868 · Cited by 67
Knowledge complexity and the performance of inter‐unit knowledge replication structures
Kim, S., & Anand, J. (. (2018) · Strategic Management Journal · doi:10.1002/smj.2899 · Cited by 66
Internet Celebrities’ Impact on Luxury Fashion Impulse Buying
Chen, M., Xie, Z., Zhang, J., & Li, Y. (2021) · Journal of Theoretical and Applied Electronic Commerce Research · doi:10.3390/jtaer16060136 · Cited by 56
Shared Leadership and Team Creativity: A Social Network Analysis in Engineering Design Teams
Wu, Q., & Cormican, K. (2016) · Journal of technology management & innovation · doi:10.4067/s0718-27242016000200001 · Cited by 49
Understanding commitment in business process outsourcing relationships
Chou, S. W., Techatassanasoontorn, A. A., & Hung, I. H. (2015) · Information & Management · doi:10.1016/j.im.2014.10.003 · Cited by 43
When Do People Trust Their Social Groups?
Ma, X., Cheng, J., Iyer, S., & Naaman, M. (2019) · Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3290605.3300297 · Cited by 41
Surveillance, (dis)trust and teaching with plagiarism detection technology
Ross, J., & Macleod, H. (2018) · Proceedings of the International Conference on Networked Learning · doi:10.54337/nlc.v11.8760 · Cited by 21
Trusting Trust in the Context of Higher Education: The Potential Limits of the Trust Concept
Kovač, V. B., & Kristiansen, A. (2010) · Power and Education · doi:10.2304/power.2010.2.3.276 · Cited by 9
Metadata
- Authors
- McEvily, B., Perrone, V., & Zaheer, A.
- Venue
- Organization Science
- Published
- 2003-02
- Volume
- 14
- Issue
- 1
- Pages
- 91-103
- ISSN
- 1047-7039 (ISSN-L)
- 1526-5455
- OpenAlex
- W2026392689
- Cited by
- 1,673
- References
- 11
- FWCI
- 56.11
- Type
- journal article
- Language
- en
- Open access
- closed
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