Cited by 948Natural Language Processing TechniquesTopic ModelingSpeech and dialogue systems

G-Eval: NLG Evaluation using Gpt-4 with Better Human Alignment

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Liu, Yang, Iter, Dan, Xu, Yichong, Wang, Shuohang, Xu, Ruochen, Zhu, Chenguang·2023·Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing

Abstract

The quality of texts generated by natural language generation (NLG) systems is hard to measure automatically.Conventional referencebased metrics, such as BLEU and ROUGE, have been shown to have relatively low correlation with human judgments, especially for tasks that require creativity and diversity.Recent studies suggest using large language models (LLMs) as reference-free metrics for NLG evaluation, which have the benefit of being applicable to new tasks that lack human references.However, these LLM-based evaluators still have lower human correspondence than medium-size neural evaluators.In this work, we present G-EVAL, a framework of using large language models with chain-of-thoughts (CoT) and a form-filling paradigm, to assess the quality of NLG outputs.We experiment with two generation tasks, text summarization and dialogue generation.We show that G-EVAL with GPT-4 as the backbone model achieves a Spearman correlation of 0.514 with human on summarization task, outperforming all previous methods by a large margin.We also propose analysis on the behavior of LLM-based evaluators, and highlight the potential concern of LLM-based evaluators having a bias towards the LLM-generated texts. 1

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  • G-Eval ensured an objective comparison of the frameworks' ability to generate high-quality outputs.

    “This scoring method ensured an objective comparison of the frameworks' ability to generate high-quality outputs.”

    From AgentGit: A Version Control Framework for Reliable and Scalable LLM-Powered Multi-Agent Systems (2025) · cites this paper as Liu et al. 2023

    Section 3.2 describes using G-EVAL to assess generated-text quality, but Section 4 Analysis contradicts the claim that it ensured an objective comparison: G-EVAL-4 favored GPT-3.5 summaries even when human judges preferred human-written ones. The Limitations section also warns of bias toward LLM-generated text. (LLM, conf=0.86)

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    Experimental — accuracy not yet measured
  • LLM-as-a-Judge models can approximate the depth and consistency of manual human evaluation while providing better consistency and stability.

    “These models have shown they can approximate the depth and consistency of manual human evaluation, but also provide better consistency and stability.”

    From LLM Self-Correction with DeCRIM: Decompose, Critique, and Refine for Enhanced Following of Instructions with Multiple Constraints (2024) · cites this paper as Liu et al., 2023

    The Introduction and Conclusion report that G-EVAL’s scores correlate well with human judgments on summarization and dialogue-generation benchmarks, supporting the claim that it can approximate some human evaluations. They do not establish that LLM-as-a-Judge models match the depth of manual evaluation or provide better consistency and stability than human evaluators. Section 4 also cautions that G-EVAL may favor LLM-generated text. (LLM, conf=0.85)

    Experimental — accuracy not yet measured
  • GPT-4 is employed for automated evaluation of generated hypotheses and provided background across the four metrics.

    “we employ GPT-4 for automated evaluation, where both the generated hypotheses and the provided background are evaluated across these aspects.”

    From Large Language Models as Biomedical Hypothesis Generators: A Comprehensive Evaluation (2024) · cites this paper as Liu et al., 2023

    The Method and Implementation Details sections describe G-EVAL as an automated evaluator that uses GPT-4. The Benchmarks section describes four evaluation aspects for summaries and four for dialogue responses, but the paper does not evaluate generated hypotheses or provided background across the citing paper’s four metrics. No page numbers are available in our copy. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • A fixed LLM Judge can evaluate relevance, specificity, actionability, and overall quality of suggestions, and chain consistency.

    “A fixed LLM Judge (Liu et al. 2023;Zheng et al. 2023) additionally evaluates the paper, predicted critique, and generated suggestion for relevance, specificity, actionability, and overall quality on a 1-5 scale, where higher scores are better.”

    From Beyond Final Decisions: A Process-Centric Benchmark for Transparent AI-Assisted Peer Review (2026) · cites this paper as Liu et al. 2023

    The Method and Auto Chain-of-Thoughts for NLG Evaluation sections describe an LLM evaluator that scores generated text against specified criteria, including a 1–5 example. They do not establish evaluation of paper critiques or suggestions for specificity, actionability, overall quality, or chain consistency; the paper’s chain-of-thought steps are not a chain-consistency criterion. (LLM, conf=0.86)

    Experimental — accuracy not yet measured
  • In domains where no programmatic verifier exists, the community has converged on prompt-specific rubrics with weighted criteria, each scored by an LLM judge whose aggregate judgment serves as the scalar reward.

    “In domains where no programmatic verifier exists (medical advice, scientific writing, instruction following), the community has converged on prompt-specific rubrics with weighted criteria, each scored by an LLM judge whose aggregate judgment serves as the scalar reward”

    From Do You Need a Frontier Model as a Citation Verifier? Benchmarking Rubric LLMs for Deep-Research Source Attribution (2026) · cites this paper as Liu et al., 2023

    The Method and Auto Chain-of-Thoughts sections (page not provided) describe an LLM judge using task-specific evaluation criteria to produce a score. But the paper weights possible scores by token probability, not rubric criteria. It does not establish community convergence across the named domains or report aggregate judgments being used as rewards; the Introduction discusses reward use only as a possibility. (LLM, conf=0.87)

    Experimental — accuracy not yet measured

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Research works printed but not linked: 1

  1. Kishore Papineni, Salim Roukos, Todd Ward, and Wei- Jing Zhu. 2002. Bleu: a method for automatic evalu- ation of machine translation. In Proceedings of the 40th annual meeting of the Association for Computa- tional Linguistics, pages 311-318.

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Authors
Liu, Y., Iter, D., Xu, Y., Wang, S., Xu, R., & Zhu, C.
Affiliations
Microsoft (United States) (US)
Venue
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing
Published
2023
Pages
2511-2522
OpenAlex
W4389519254
Cited by
948
References
38
Citations by year
2026: 441 · 2025: 295 · 2024: 129 · 2023: 83
FWCI
167.97
Type
conference paper
Language
en
Open access
Licence
cc-by
Locations
  • Conference on Empirical Methods in Natural Language Processing (EMNLP) (publishedVersion, cc-by)
  • arXiv (Cornell University) (submittedVersion, cc-by-nc-nd)
  • arXiv (Cornell University)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
  • Physical Sciences › Computer Science › Artificial Intelligence › Topic Modeling
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
Keywords
natural language generation evaluation, LLM-based evaluators, chain-of-thought prompting, GPT-4, text summarization, dialogue generation, human evaluation correlation, evaluator bias, reference-free metrics

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