Trust as a Social Reality

The Presentation of Self in Everyday Life.

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Generalized expectancies for internal versus external control of reinforcement.

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The Presentation of Self in Everyday Life

Goffman, E. (2023) · Routledge eBooks · doi:10.4324/9781003320609-59 · Cited by 17,564

The division of labor in society

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The Sociology of Georg Simmel

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Social learning and clinical psychology.

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On the Division of Labor in Society

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Untitled work

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A Theory of Co-operation and Competition

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Trust and Managerial Problem Solving

Zand, D. E. (1972) · Administrative Science Quarterly · doi:10.2307/2393957 · Cited by 2,144

Factors Relating to Misanthropy in Contemporary American Society

Smith, T. W. (1997) · Social Science Research · doi:10.1006/ssre.1997.0592 · Cited by 202

Trust and relationship building in electronic commerce

Papadopoulou, P., Andreou, A., Kanellis, P., & Martakos, D. I. (2001) · Internet Research · doi:10.1108/10662240110402777 · Cited by 201

Information and access to health care: is there a role for trust?

Thiede, M. (2005) · Social Science & Medicine · doi:10.1016/j.socscimed.2004.11.076 · Cited by 201

Social Atomism, Holism, and Trust

Lewis, J. D., & Weigert, A. J. (1985) · Sociological Quarterly · doi:10.1111/j.1533-8525.1985.tb00238.x · Cited by 201

Understanding trust influencing factors in social media communication: A qualitative study

Cheng, X., Fu, S., & de Vreede, G. (2016) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2016.11.009 · Cited by 228

Job Satisfaction in Agile Development Teams: Agile Development as Work Redesign

Tripp, J. F., Rienemschneider, C., & Thatcher, J. B. (2016) · Journal of the Association for Information Systems · doi:10.17705/1jais.00426 · Cited by 210

Distinguishing Between Knowledge Transfer and Technology Transfer Activities: The Role of Key Organizational Factors

Gopalakrishnan, S., & Santoro, M. D. (2004) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2003.822461 · Cited by 198

Consumer trust in tourism and hospitality: A review of the literature

Wang, L., Law, R., Hung, K., & Guillet, B. D. (2014) · Journal of Hospitality and Tourism Management · doi:10.1016/j.jhtm.2014.01.001 · Cited by 195

The impact of positive mood on trust in interpersonal and intergroup interactions.

Lount, R. B. (2010) · Journal of Personality and Social Psychology · doi:10.1037/a0017344 · Cited by 206

Abusive Supervision Through the Lens of Employee State Paranoia

Chan, M. E., & McAllister, D. J. (2013) · Academy of Management Review · doi:10.5465/amr.2011.0419 · Cited by 207

Trustworthiness and trust: influences and implications

Sekhon, H. S., Ennew, C., Kharouf, H., & Devlin, J. F. (2014) · Journal of Marketing Management · doi:10.1080/0267257x.2013.842609 · Cited by 194

Online Consumer Trust

Tan, F. B., & Sutherland, P. (2004) · Journal of Electronic Commerce in Organizations · doi:10.4018/jeco.2004070103 · Cited by 194

Rebuilding trust: sustainability and non-financial reporting and the European Union regulation

Torre, M. L., Sabelfeld, S., Blomkvist, M., & Dumay, J. (2020) · Meditari Accountancy Research · doi:10.1108/medar-06-2020-0914 · Cited by 194

Trust in electronic environments

Chopra, K., & Wallace, W. A. (2003) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2003.1174902 · Cited by 194

Effects of cognitive and affective trust on online customer behavior

Punyatoya, P. (2018) · Marketing Intelligence & Planning · doi:10.1108/mip-02-2018-0058 · Cited by 212

Communication and Problematic Integration: Understanding Diverging Probability and Value, Ambiguity, Ambivalence, and Impossibility

Babrow, A. S. (1992) · Communication Theory · doi:10.1111/j.1468-2885.1992.tb00031.x · Cited by 204

Trust and the psychological contract

Atkinson, C. (2007) · Employee Relations · doi:10.1108/01425450710741720 · Cited by 191

Understanding the diffusion of virtual reality glasses: The role of media, fashion and technology

Herz, M. F., & Rauschnabel, P. A. (2018) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2018.09.008 · Cited by 190

Teacher‐principal relationships

Moye, M. J., Henkin, A. B., & Egley, R. J. (2005) · Journal of Educational Administration · doi:10.1108/09578230510594796 · Cited by 187

The changing importance of affective trust and cognitive trust across the relationship lifecycle: A study of business-to-business relationships

Dowell, D. J., Morrison, M., & Heffernan, T. W. (2014) · Industrial Marketing Management · doi:10.1016/j.indmarman.2014.10.016 · Cited by 187

Trust in inter-organizational exchanges: a case study in business to business electronic commerce

Ratnasingam, P. (2004) · Decision Support Systems · doi:10.1016/j.dss.2003.12.005 · Cited by 187

Toward a Geocentric Framework of Trust: An Application to Organizational Trust

Li, P. P. (2008) · Management and Organization Review · doi:10.1111/j.1740-8784.2008.00120.x · Cited by 194

Designing sustainable work systems: The need for a systems approach

Zink, K. J. (2013) · Applied Ergonomics · doi:10.1016/j.apergo.2013.03.023 · Cited by 186

The Impact of Virtual Embeddedness on New Venture Survival: Overcoming the Liabilities of Newness

Morse, E. A., Fowler, S. W., & Lawrence, T. B. (2007) · Entrepreneurship Theory and Practice · doi:10.1111/j.1540-6520.2007.00167.x · Cited by 192

Coactive Vicarious Learning: Toward a Relational Theory of Vicarious Learning in Organizations

Myers, C. G. (2017) · Academy of Management Review · doi:10.5465/amr.2016.0202 · Cited by 207

Structure and morphology of industrial symbiosis networks: The case of Kalundborg

Doménech, T., & Davies, M. (2011) · Procedia - Social and Behavioral Sciences · doi:10.1016/j.sbspro.2011.01.011 · Cited by 184

The impact of affective and cognitive trust on knowledge sharing and organizational learning

Swift, P. E., & Hwang, A. (2013) · The Learning Organization · doi:10.1108/09696471311288500 · Cited by 183

The role of mentor trust and protégé internal locus of control in formal mentoring relationships.

Wang, S., Tomlinson, E. C., & Noe, R. A. (2010) · Journal of Applied Psychology · doi:10.1037/a0017663 · Cited by 182

Creating a High‐Trust Organization: An Exploration into Organizational Policies that Stimulate Interpersonal Trust Building

Six, F. E., & Sorge, A. M. (2008) · Journal of Management Studies · doi:10.1111/j.1467-6486.2007.00763.x · Cited by 182

Introduction: Understanding organizational trust – foundations, constellations, and issues of operationalisation

Möllering, G., Bachmann, R., & Lee, S. H. (2004) · Journal of Managerial Psychology · doi:10.1108/02683940410551480 · Cited by 181

Government Openness and Public Trust: The Mediating Role of Democratic Capacity

Schmidthuber, L., Ingrams, A., & Hilgers, D. (2021) · Public Administration Review · doi:10.1111/puar.13298 · Cited by 180

The Social Dynamics of Trust: Theoretical and Empirical Research, 1985-2012

Lewis, J. D., & Weigert, A. J. (2012) · Social Forces · doi:10.1093/sf/sos116 · Cited by 180

Human resource information systems (HRIS) and technology trust

Lippert, S. K., & Swiercz, P. M. (2005) · Journal of Information Science · doi:10.1177/0165551505055399 · Cited by 194

Conceptualizing trust: a typology and e-commerce customer relationships model

McKnight, D. H., & Chervany, N. L. (2005) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2001.927053 · Cited by 184

Antecedents to permission based mobile marketing: an initial examination

Jayawardhena, C., Kuckertz, A., Karjaluoto, H., & Kautonen, T. (2009) · European Journal of Marketing · doi:10.1108/03090560910935541 · Cited by 186

Trust, caring and organizational learning: the leader’s role

Louis, K. S., & Murphy, J. (2017) · Journal of Educational Administration · doi:10.1108/jea-07-2016-0077 · Cited by 210

Social Capital and Diversity Generalized Trust, Social Cohesion and Regimes of Diversity

Hooghe, M. (2007) · Canadian Journal of Political Science · doi:10.1017/s0008423907070722 · Cited by 179

Comparing traditional and virtual group forms: identity, communication and trust in naturally occurring project teams

Webster, J., & Wong, W. K. (2008) · The International Journal of Human Resource Management · doi:10.1080/09585190701763883 · Cited by 195

What Is Trust? A Multidisciplinary Review, Critique, and Synthesis

Robbins, B. G. (2016) · Sociology Compass · doi:10.1111/soc4.12391 · Cited by 200

A Critical Review of the Conceptualization, Operationalization, and Empirical Literature on Cognition‐Based and Affect‐Based Trust

Legood, A., van der Werff, L., Lee, A., Hartog, D. N. D., & van Knippenberg, D. (2022) · Journal of Management Studies · doi:10.1111/joms.12811 · Cited by 200

MINI-lovers, maxi-mouths: An investigation of antecedents to eWOM intention among brand community members

Yeh, Y.-H., & Choi, S. M. (2010) · Journal of Marketing Communications · doi:10.1080/13527260903351119 · Cited by 176

Cultural Diversity and Trust in IT Adoption

Gefen, D., Rose, G. M., Warkentin, M. E., & Pavlou, P. A. (2005) · Journal of Global Information Management · doi:10.4018/jgim.2005010103 · Cited by 178

Trust in Blockchain Cryptocurrency Ecosystem

Rehman, M. H. U., Salah, K., Damiani, E., & Svetinović, D. (2019) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2019.2948861 · Cited by 176

Culture-contingent signs of trust in emergent relationships

Branzei, O., Vertinsky, I. B., & Camp, R. D. (2007) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2006.11.002 · Cited by 175

What happens when you trust your supervisor? Mediators of individual performance in trust relationships

Li, A. N., & Tan, H. H. (2012) · Journal of Organizational Behavior · doi:10.1002/job.1812 · Cited by 191

Trustworthy Graph Neural Networks: Aspects, Methods, and Trends

Zhang, H., Wu, B. Y., Yuan, X., Pan, S., Tong, H., & Pei, J. (2024) · Proceedings of the IEEE · doi:10.1109/jproc.2024.3369017 · Cited by 205

An integrated view of particularized trust in social commerce: An empirical investigation

Cheng, X., Gu, Y., & Shen, J. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2018.10.014 · Cited by 171

Handbook of Research Methods on Trust

Lyon, F., Möllering, G., & Saunders, M. N. K. (2015) · Edward Elgar Publishing eBooks · doi:10.4337/9781782547419 · Cited by 169

Age Differences in Trust: An Investigation Across 38 Countries

Li, T., & Fung, H. H.-L. (2012) · The Journals of Gerontology Series B · doi:10.1093/geronb/gbs072 · Cited by 177

Antecedents and Outcomes of Employees' Trust in Chinese Joint Ventures

Wong, Y., Ngo, H., & Wong, C. (2003) · Asia Pacific Journal of Management · doi:10.1023/a:1026391009543 · Cited by 166

Explaining trust in political institutions: Some illustrations from the Baltic states

Lühiste, K. (2006) · Communist and Post-Communist Studies · doi:10.1016/j.postcomstud.2006.09.001 · Cited by 177

‘Leaps of Faith’ and MMR: An Empirical Study of Trust

Brownlie, J., & Howson, A. (2005) · Sociology · doi:10.1177/0038038505050536 · Cited by 165

Consumer Trust and Advice Acceptance: The Moderating Roles of Benevolence, Expertise, and Negative Emotions

White, T. B. (2005) · Journal of Consumer Psychology · doi:10.1207/s15327663jcp1502_6 · Cited by 178

The dynamics and evolution of trust in business relationships

Huang, Y., & Wilkinson, I. (2013) · Industrial Marketing Management · doi:10.1016/j.indmarman.2013.02.016 · Cited by 183

An Exploration into the Process of Requirements Elicitation: A Grounded Approach

Chakraborty, S., Sarker, S., & Sarker, S. (2010) · Journal of the Association for Information Systems · doi:10.17705/1jais.00225 · Cited by 168

Confucianism and Democratization in East Asia

Shin, D. C. (2011) · Cambridge University Press eBooks · doi:10.1017/cbo9781139084086 · Cited by 164

Work engagement

Chughtai, A. A., & Buckley, F. (2011) · Career Development International · doi:10.1108/13620431111187290 · Cited by 182

The Impact of Knowledge Sharing on Work Performance: An Empirical Analysis of the Public Employees' Perceptions in South Korea

Kang, Y., Kim, S.-E., & chang, G. (2008) · International Journal of Public Administration · doi:10.1080/01900690802243607 · Cited by 163

Everyday Multiculturalism: Transversal Crossings and Working Class Cosmopolitans

Wise, A. (2009) · Palgrave Macmillan UK eBooks · doi:10.1057/9780230244474_2 · Cited by 163

Is Trust Important in Technology Adoption? A Policy Capturing Approach

Bahmanziari, T., Pearson, J. M., & Crosby, L. (2003) · Journal of Computer Information Systems · doi:10.1080/08874417.2003.11647533 · Cited by 162

Consensus on Conceptualizations and Definitions of Trust: Are We There Yet?

PytlikZillig, L. M., & Kimbrough, C. D. (2015) · Springer eBooks · doi:10.1007/978-3-319-22261-5_2 · Cited by 170

Interweaving Trust and Communication with Project Performance

Cheung, S. O., Yiu, T. W., & Lam, M. C. (2013) · Journal of Construction Engineering and Management · doi:10.1061/(asce)co.1943-7862.0000681 · Cited by 162

To be or not to be trusted: The influence of media richness on defection and deception

Rockmann, K. W., & Northcraft, G. B. (2008) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2008.02.002 · Cited by 174

Trust and reliance in business relationships

Mouzas, S., Henneberg, S. C. M., & Naudé, P. (2007) · European Journal of Marketing · doi:10.1108/03090560710773327 · Cited by 161

An investigation of the use of global, virtual, and colocated new product development teams

McDonough, E. F., Kahnb, K. B., & Barczaka, G. (2001) · Journal of Product Innovation Management · doi:10.1111/1540-5885.1820110 · Cited by 543

Understanding configurations of relational attractiveness of the customer firm using fuzzy set QCA

Tóth, Z., Thiesbrummel, C., Henneberg, S. C. M., & Naudé, P. (2014) · Journal of Business Research · doi:10.1016/j.jbusres.2014.07.010 · Cited by 162

Trust: looking forward and back

Young, L. C. (2006) · Journal of Business and Industrial Marketing · doi:10.1108/08858620610708920 · Cited by 165

Do Environmental Sustainable Practices of Organic Wine Suppliers Affect Consumers’ Behavioral Intentions? The Moderating Role of Trust

Bonn, M. A., Cronin, J. J., & Cho, M. (2015) · Cornell Hospitality Quarterly · doi:10.1177/1938965515576567 · Cited by 156

Risk Attitudes and the ‘Vicious Circle of Poverty’

Mosley, P., & Verschoor, A. (2005) · European Journal of Development Research · doi:10.1080/09578810500066548 · Cited by 156

Creating new technology through alliances: An empirical investigation of joint patents

Kim, C., & Song, J. (2007) · Technovation · doi:10.1016/j.technovation.2007.02.007 · Cited by 155

Mobile Persuasion: Can Screen Size and Presentation Mode Make a Difference to Trust?

Kim, K. J., & Sundar, S. S. (2015) · Human Communication Research · doi:10.1111/hcre.12064 · Cited by 155

Starting Over when the Bickering Never Ends: Rebuilding Aggregate Trust Among Clustered Firms Through Trust Facilitators

Mesquita, L. F. (2007) · Academy of Management Review · doi:10.5465/amr.2007.23463711 · Cited by 160

Work Engagement and its Relationship with State and Trait Trust: A Conceptual Analysis

Chughtai, A. A., & Buckley, F. (2008) · Journal of Behavioral and Applied Management · doi:10.21818/001c.17170 · Cited by 159

Trust within Entrepreneur Bank Relationships: Insights from Italy

Howorth, C., & Moro, A. (2006) · Entrepreneurship Theory and Practice · doi:10.1111/j.1540-6520.2006.00132.x · Cited by 154

It hurts both ways: How social comparisons harm affective and cognitive trust

Dunn, J., Ruedy, N. E., & Schweitzer, M. E. (2011) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2011.08.001 · Cited by 154

Examining customers’ trust in online vendors and their dropout decisions: An empirical study

Chau, P. Y. K., Hu, P. J., Lee, B. L. P., & Au, A. K. K. (2006) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2006.11.008 · Cited by 153

In crowdfunding we trust: A trust-building model in lending crowdfunding

Moysidou, K., & Hausberg, J. P. (2019) · Journal of Small Business Management · doi:10.1080/00472778.2019.1661682 · Cited by 169

Preserving Organizational Trust During Disruption

Gustafsson, S., Gillespie, N. A., Searle, R., Hailey, V. H., & Dietz, G. (2020) · Organization Studies · doi:10.1177/0170840620912705 · Cited by 153

Understanding Trust in e-Government

Colesca, S. E. (2009) · Engineering Economics · doi:10.5755/j01.ee.63.3.11637 · Cited by 152

To buy or not to buy: Influence of seller photos and reputation on buyer trust and purchase behavior

Bente, G., Baptist, O., & Leuschner, H. (2012) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2011.08.005 · Cited by 150

Nurturing clients’ trust to encourage engagement success during the customization of ERP systems

Gefen, D. (2002) · Omega · doi:10.1016/s0305-0483(02)00032-4 · Cited by 150

Trust in virtual teams: towards an integrative model of trust formation

Hung, Y. C., Dennis, A. R., & Robert, L. (2004) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2004.1265156 · Cited by 154

Why and Who Will Adopt Extended Reality Technology? Literature Review, Synthesis, and Future Research AgendaPreprint

Chuah, S. H. (2019) · SSRN Electronic Journal · doi:10.2139/ssrn.3300469 · Cited by 161

Trust as moderator in the relationship between HRM practices and employee attitudes

Innocenti, L., Pilati, M., & Peluso, A. M. (2010) · Human Resource Management Journal · doi:10.1111/j.1748-8583.2010.00151.x · Cited by 149

Offline and online banking – where to draw the line when building trust in e‐banking?

Yap, K. B., Wong, D., Loh, C., & Bak, R. (2010) · International Journal of Bank Marketing · doi:10.1108/02652321011013571 · Cited by 153

Towards a Geocentric Framework of Organizational Form: A Holistic, Dynamic and Paradoxical Approach

Li, P. (1998) · Organization Studies · doi:10.1177/017084069801900506 · Cited by 147

Introduction: trust within organisations

Bijlsma, K., & Koopman, P. (2003) · Personnel Review · doi:10.1108/00483480310488324 · Cited by 148

Electronic monitoring and surveillance in the workplace

Holland, P. J., Cooper, B. K., & Hecker, R. (2015) · Personnel Review · doi:10.1108/pr-11-2013-0211 · Cited by 147

The impact of destination live streaming on viewers’ travel intention

Zheng, S., Mingyue, W., & Liao, J. (2022) · Current Issues in Tourism · doi:10.1080/13683500.2022.2117594 · Cited by 150

Leaders, followers, and time

Bluedorn, A. C., & Jaussi, K. S. (2008) · The Leadership Quarterly · doi:10.1016/j.leaqua.2008.09.006 · Cited by 146

Trust, Reciprocity, and Actions: The Development of Trust in Temporary Inter-organizational Relations

Swärd, A. R. S. (2016) · Organization Studies · doi:10.1177/0170840616655488 · Cited by 154

How anthropomorphism affects trust in intelligent personal assistants

Chen, Q. Q., & Park, H. J. (2021) · Industrial Management & Data Systems · doi:10.1108/imds-12-2020-0761 · Cited by 154

Interpersonal trust between marketing and R&D during new product development projects

Massey, G. R., & Kyriazis, E. (2007) · European Journal of Marketing · doi:10.1108/03090560710773381 · Cited by 144

Do I Contribute More When I Trust More? Differential Effects of Cognition- and Affect-Based Trust

Ng, K., & Chua, R. Y. J. (2006) · Management and Organization Review · doi:10.1111/j.1740-8784.2006.00028.x · Cited by 146

Public Trust in Health Information Sharing: A Measure of System Trust

Platt, J. E., Jacobson, P., & Kardia, S. L. R. (2017) · Health Services Research · doi:10.1111/1475-6773.12654 · Cited by 143

Social tie, social capital, and social behavior: Toward an integrative model of informal exchange

Li, P. P. (2007) · Asia Pacific Journal of Management · doi:10.1007/s10490-006-9031-2 · Cited by 142

The (Fe)male Robot: How Robot Body Shape Impacts First Impressions and Trust Towards Robots

Bernotat, J., Eyssel, F., & Sachse, J. (2019) · International Journal of Social Robotics · doi:10.1007/s12369-019-00562-7 · Cited by 142

A trust model for online peer-to-peer lending: a lender’s perspective

Chen, D., Lai, F., & Lin, Z. (2014) · Information Technology and Management · doi:10.1007/s10799-014-0187-z · Cited by 208

Collaboration and Social Inquiry: Multiple Meanings of a Construct and Its Role in Creating Useful and Valid Knowledge

Trickett, E. J., & Espino, S. R. (2004) · American Journal of Community Psychology · doi:10.1023/b:ajcp.0000040146.32749.7d · Cited by 144

Antagonistic neural networks underlying differentiated leadership roles

Boyatzis, R. E., Rochford, K. C., & Jack, A. I. (2014) · Frontiers in Human Neuroscience · doi:10.3389/fnhum.2014.00114 · Cited by 148

Toward a Sociological Explanation of Trust

CHIBA, T. (1996) · The Annual review of sociology · doi:10.5690/kantoh.1996.211

Kaikki luottamuksesta

Kaunismaa, P. (1999) · Sosiologia

Social Atomism, Holism, and Trust

Lewis, J. D., & Weigert, A. J. (1985) · Sociological Quarterly · doi:10.1111/j.1533-8525.1985.tb00238.x · Cited by 201

Conceptualizing Trust – Definitional Queries and its Role in Social Relations

Choudhury, N. (2023) · Journal of Critical Realism in Socio-Economics (JOCRISE)

Доверие как феномен социальной реальности

Леонидович, А. А., & Петровна, Г. И. (2014) · Omsk Scientific Bulletin