The DOI matches its Crossref record; 28 of the 28 references it cites were found in a registry or an index.
Behavioral and Psychological Consequences of Boundary Spanning Burnout for Customer Service Representatives
Abstract
Jagdip Singh, Jerry R. Goolsby, Gary K. Rhoads, Behavioral and Psychological Consequences of Boundary Spanning Burnout for Customer Service Representatives, Journal of Marketing Research, Vol. 31, No. 4 (Nov., 1994), pp. 558-569
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Metadata
- Authors
- Singh, J., Goolsby, J. R., & Rhoads, G. K.
- Venue
- Journal of Marketing Research
- Publisher
- JSTOR
- Published
- 1994-11
- Volume
- 31
- Issue
- 4
- Pages
- 558
- ISSN
- 0022-2437 (ISSN-L)
- OpenAlex
- W2013021752
- Cited by
- 608
- References
- 28
- FWCI
- 7.72
- Type
- journal article
- Language
- en
- Open access
- closed
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