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Cited by 947

The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.

One Road to Turnover: An Examination of Work Exhaustion in Technology Professionals1

Moore, Jo Ellen·2000·MIS Quarterly
DOI 10.2307/3250982
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Abstract

The concept of work exhaustion (or job burnout) from the management and psychology research literature is examined in the context of technology professionals. Data were collected from 270 IT professionals and managers in various industries across the United States. Through structural equation modeling, work exhaustion was shown to partially mediate the effects of workplace factors on turnover intention. In addition, the results of the study revealed that: (1) technology professionals experiencing higher levels of exhaustion reported higher intentions to leave the job and, (2) of the variables expected to influence exhaustion (work overload, role ambiguity and conflict, lack of autonomy and lack of rewards), work overload was the strongest contributor to exhaustion in the technology workers. Moreover, exhausted IT professionals identified insufficient staff and resources as a primary cause of work overload and exhaustion. Implications for practice and future research are discussed.

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Metadata

Authors
Moore, J. E.
Venue
MIS Quarterly
Publisher
MIS Quarterly
Published
2000-03-01
Volume
24
Issue
1
Pages
141-168
ISSN
  • 0276-7783 (ISSN-L)
  • 2162-9730
DOI
10.2307/3250982
OpenAlex
W63814348
Cited by
947
References
9
FWCI
21.53
Type
journal article
Language
en
Open access
closed

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