Social Media Guidelines and Best Practices: Recommendations from the Council of Residency Directors Social Media Task Force
Open accessAbstract
Social media has become a staple of everyday life among over one billion people worldwide. A social networking presence has become a hallmark of vibrant and transparent communications. It has quickly become the preferred method of communication and information sharing. It offers the ability for various entities, especially residency programs, to create an attractive internet presence and "brand" the program. Social media, while having significant potential for communication and knowledge transfer, carries with it legal, ethical, personal, and professional risks. Implementation of a social networking presence must be deliberate, transparent, and optimize potential benefits while minimizing risks. This is especially true with residency programs. The power of social media as a communication, education, and recruiting tool is undeniable. Yet the pitfalls of misuse can be disastrous, including violations in patient confidentiality, violations of privacy, and recruiting misconduct. These guidelines were developed to provide emergency medicine residency programs leadership with guidance and best practices in the appropriate use and regulation of social media, but are applicable to all residency programs that wish to establish a social media presence.
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While some national medical organizations have published social media guidelines, these guidelines often lack specific behavioral guidance or definitions of professionalism.
“While some national medical organizations have published social media guidelines, these guidelines often lack specific behavioral guidance or definitions of professionalism [22–25].”
From Social media use by physicians: a qualitative study of the new frontier of medicine (2016) · cites this paper as [22]
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- Authors
- Pillow, M., Hopson, L., Bond, M., Cabrera, D., Patterson, L., Pearson, D., Sule, H., Ankel, F., Fernández-Frackelton, M., Hall, R., Kegg, J., Norris, D., & Takenaka, K.
- Affiliations
- Baylor College of Medicine (US)
- University of Michigan (US)
- University of Maryland, Baltimore (US)
- Mayo Clinic (US)
- East Carolina University (US)
- Carolinas Medical Center (US)
- Thomas Jefferson University (US)
- University of Minnesota (US)
- Southern Illinois University Carbondale (US)
- The Ohio State University Wexner Medical Center (US)
- The University of Texas Health Science Center at Houston (US)
- Corresponding author
- Pillow, Malford
- Venue
- Western Journal of Emergency Medicine
- Published
- 2014
- Volume
- 15
- Issue
- 1
- Pages
- 26-30
- ISSN
- 1936-900X (ISSN-L)
- 1936-9018
- PMC
- PMC3935785
- OpenAlex
- W1970481191
- Cited by
- 61
- References
- 31
- Citations by year
- 2026: 1 · 2025: 1 · 2024: 3 · 2023: 2 · 2022: 5 · 2021: 6 · 2020: 10 · 2019: 6 · 2018: 7 · 2017: 6 · 2016: 3 · 2015: 10 · 2014: 1
- FWCI
- 8.49
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by-nc
- Locations
- Western Journal of Emergency Medicine (publishedVersion, cc-by-nc)
- Europe PMC (PubMed Central) (publishedVersion, cc-by-nc)
- PubMed Central (publishedVersion, cc-by-nc)
- PubMed (publishedVersion)
- The Medicine Forum (submittedVersion)
- The Scholarship East Carolina University's Institutional Repository (East Carolina University) (submittedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- eScholarship (California Digital Library) (submittedVersion, cc-by-nc)
- Topics
- Social Sciences › Health › Social Media in Health Education
- Physical Sciences › Computer Science › Computer Networks and Communications › Media and Digital Communication
- Social Sciences › Communication › Public Relations and Crisis Communication
- Keywords
- social media, residency training, emergency medicine residency, social media policy, professional conduct, patient confidentiality, privacy violations, program branding, online communication
- MeSH terms
- Humans, Internship and Residency, United States, Advisory Committees, Social Media
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