Cited by 61Social Media in Health EducationMedia and Digital CommunicationPublic Relations and Crisis Communication

Social Media Guidelines and Best Practices: Recommendations from the Council of Residency Directors Social Media Task Force

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Pillow, Malford, Hopson, Laura, Bond, Michael, Cabrera, Daniel, Patterson, Leigh, Pearson, David, Sule, Harsh, Ankel, Felix +5 more·2014·Western Journal of Emergency Medicine

Abstract

Social media has become a staple of everyday life among over one billion people worldwide. A social networking presence has become a hallmark of vibrant and transparent communications. It has quickly become the preferred method of communication and information sharing. It offers the ability for various entities, especially residency programs, to create an attractive internet presence and "brand" the program. Social media, while having significant potential for communication and knowledge transfer, carries with it legal, ethical, personal, and professional risks. Implementation of a social networking presence must be deliberate, transparent, and optimize potential benefits while minimizing risks. This is especially true with residency programs. The power of social media as a communication, education, and recruiting tool is undeniable. Yet the pitfalls of misuse can be disastrous, including violations in patient confidentiality, violations of privacy, and recruiting misconduct. These guidelines were developed to provide emergency medicine residency programs leadership with guidance and best practices in the appropriate use and regulation of social media, but are applicable to all residency programs that wish to establish a social media presence.

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  • While some national medical organizations have published social media guidelines, these guidelines often lack specific behavioral guidance or definitions of professionalism.

    “While some national medical organizations have published social media guidelines, these guidelines often lack specific behavioral guidance or definitions of professionalism [22–25].”

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  1. [12]Thompson L Dawson K Ferdig R The Intersection of Online Social Networking with Medical Professionalism J Gen Intern Med 2008 23 7 954 957 PMC2517936 18612723
  2. [18]MacDonald J Sohn S Ellis P Privacy, professionalism and Facebook: a dilemma for young doctors Med Educ 2010 44 8 805 813 20633220
  3. [32]American Medical Association’s Opinion 9124 Professionalism in the Use of Social Media 11 2010 Available at: http://www.ama-assn.org/ama/pub/physician-resources/medical-ethics/code-medical-ethics/opinion9124.page
  4. [39]AMA Policy: Professionalism in the Use of Social Media 2010 Available at: http://www.ama-assn.org/ama/pub/meeting/professionalism-social-media.shtml

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Authors
Pillow, M., Hopson, L., Bond, M., Cabrera, D., Patterson, L., Pearson, D., Sule, H., Ankel, F., Fernández-Frackelton, M., Hall, R., Kegg, J., Norris, D., & Takenaka, K.
Affiliations
  • Baylor College of Medicine (US)
  • University of Michigan (US)
  • University of Maryland, Baltimore (US)
  • Mayo Clinic (US)
  • East Carolina University (US)
  • Carolinas Medical Center (US)
  • Thomas Jefferson University (US)
  • University of Minnesota (US)
  • Southern Illinois University Carbondale (US)
  • The Ohio State University Wexner Medical Center (US)
  • The University of Texas Health Science Center at Houston (US)
Corresponding author
Pillow, Malford
Venue
Western Journal of Emergency Medicine
Published
2014
Volume
15
Issue
1
Pages
26-30
ISSN
  • 1936-900X (ISSN-L)
  • 1936-9018
OpenAlex
W1970481191
Cited by
61
References
31
Citations by year
2026: 1 · 2025: 1 · 2024: 3 · 2023: 2 · 2022: 5 · 2021: 6 · 2020: 10 · 2019: 6 · 2018: 7 · 2017: 6 · 2016: 3 · 2015: 10 · 2014: 1
FWCI
8.49
Type
journal article
Language
en
Open access
Licence
cc-by-nc
Locations
  • Western Journal of Emergency Medicine (publishedVersion, cc-by-nc)
  • Europe PMC (PubMed Central) (publishedVersion, cc-by-nc)
  • PubMed Central (publishedVersion, cc-by-nc)
  • PubMed (publishedVersion)
  • The Medicine Forum (submittedVersion)
  • The Scholarship East Carolina University's Institutional Repository (East Carolina University) (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • eScholarship (California Digital Library) (submittedVersion, cc-by-nc)
Topics
  • Social Sciences › Health › Social Media in Health Education
  • Physical Sciences › Computer Science › Computer Networks and Communications › Media and Digital Communication
  • Social Sciences › Communication › Public Relations and Crisis Communication
Keywords
social media, residency training, emergency medicine residency, social media policy, professional conduct, patient confidentiality, privacy violations, program branding, online communication
MeSH terms
Humans, Internship and Residency, United States, Advisory Committees, Social Media

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