Most cited business, management and accounting papers
- Verified
Twitter usage in Tourism: Literature Review
Ćurlin, T., Jaković, B., & Miloloža, I. (2019) · Business Systems Research Journal
Digital Marketing and Social MediaDiverse Aspects of Tourism Research
Cited by 49
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Digital technology innovation and corporate environmental, social, and governance performance: Evidence from a sample of listed firms in China
Feng, Y., & Nie, C. (2024) · Corporate Social Responsibility and Environmental Management
Digital Economy and TransformationCorporate Social Responsibility Reporting
Cited by 49
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Precarious Philippines: Expanding Informal Sector, “Flexibilizing” Labor Market
Ofreneo, R. E. (2013) · American Behavioral Scientist
Employment, Labor, and Gender StudiesEducation and Labor Relations
Cited by 49
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What affects digitalization process in developing economies? An evidence from SMEs sector in Oman
Alraja, M. N., Hussein, M. A., & Ahmed, H. M. S. (2021) · Bulletin of Electrical Engineering and Informatics
Digital Innovation in IndustriesDigital Economy and Transformation
Cited by 49
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An employee’s best friend? How AI can boost employee engagement and performance
Smith, C. (2019) · Strategic HR Review
AI and HR TechnologiesHuman Resource and Talent Management
Cited by 49
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THE JOINT EFFECTS OF SERVICE FAILURE MODE, RECOVERY EFFORT, AND GENDER ON CUSTOMERS' POST‐RECOVERY SATISFACTION
Mattila, A. S., Cho, W., & Ro, H. (2009) · Journal of Travel & Tourism Marketing
Customer Service Quality and LoyaltyAI in Service Interactions
Cited by 49
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Conceptualizing green business practices in SMEs for sustainable development
Omowole, B. M., Olufemi-Phillips, A. Q., Ofodile, O. C., Eyo-Udo, N. L., & Ewim, S. E. (2024) · International Journal of Management & Entrepreneurship Research
Environmental Sustainability in BusinessSustainability and Innovation in Business
Cited by 49
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Franchisee personality: An examination in the context of franchise unit density and service classification
Weaven, S., Grace, D., & Manning, M. (2009) · European Journal of Marketing
Franchising Strategies and PerformancePersonality Traits and Psychology
Cited by 49
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Autonomy, Power and the Special Case of Scarcity: Consumer Adoption of Highly Autonomous Artificial Intelligence
Frank, D., & Otterbring, T. (2024) · British Journal of Management
AI in Service InteractionsTechnology Adoption and User Behaviour
Cited by 49
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Promoting sustainability on Instagram: How sponsorship disclosures and benefit appeals affect the credibility of sinnfluencers
Schorn, A., Vinzenz, F., & Wirth, W. (2022) · Young Consumers
Digital Marketing and Social MediaEnvironmental Sustainability in Business
Cited by 49
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An empirical examination of the relationship between globalization, integration and sustainable innovation within manufacturing networks
Golini, R., & Gualandris, J. (2018) · International Journal of Operations & Production Management
Sustainable Supply Chain ManagementQuality and Supply Management
Cited by 49
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The role of resources in repair practice: Engagement with self, paid and unpaid clothing repair by young consumers
McQueen, R. H., Jain, A., McNeill, L. S., & Kozlowski, A. (2023) · Textile Research Journal
Environmental Sustainability in BusinessFashion and Cultural Textiles
Cited by 49
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Handling tensions in human resource management: Insights from paradox theory
Keegan, A., Brandl, J., & Aust, I. (2019) · German Journal of Human Resource Management: Zeitschrift für Personalforschung
Human Resource and Talent ManagementManagement and Organizational Studies
Cited by 49
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Consumers’ categorization of eco-friendly consumer goods: An integrative review and research agenda
Larranaga, A., & Valor, C. (2022) · Sustainable Production and Consumption
Environmental Sustainability in BusinessSustainable Supply Chain Management
Cited by 49
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An Empirical Study of Some Critical Adoption Factors of ERP Software
Awa, H. O., Uko, J. P., & Ukoha, O. (2017) · International Journal of Human-Computer Interaction
ERP Systems Implementation and ImpactTechnology Adoption and User Behaviour
Cited by 48
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Target costing, business model innovation, and firm performance: An empirical analysis of Chinese firms
Huang, H., Lai, M., Kao, M., & Chen, Y. (2012) · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration
Accounting and Organizational ManagementInnovation and Knowledge Management
Cited by 48
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Moving from customer lifetime value to customer equity
Drèze, X., & Bonfrer, A. (2009) · Quantitative Marketing and Economics
Customer churn and segmentationCustomer Service Quality and Loyalty
Cited by 48
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A SEM-ANN analysis to examine sustainable performance in SMEs: The moderating role of transformational leadership
Hidayat-ur-Rehman, I., & Alsolamy, M. (2023) · Journal of Open Innovation: Technology, Market, and Complexity
Employee Performance and LeadershipSustainability and Innovation in Business
Cited by 48
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Psychological drivers of referral reward program effectiveness
Orsingher, C., & Wirtz, J. (2018) · Journal of Services Marketing
Digital Marketing and Social MediaCustomer Service Quality and Loyalty
Cited by 48
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Express Your Social Self: Cultural Differences in Choice of Brand-Name Versus Generic Products
Kim, H. S., & Drolet, A. (2009) · Personality and Social Psychology Bulletin
Consumer Behavior in Brand Consumption and IdentificationCultural Differences and Values
Cited by 48
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Does the transition to a circular economy contribute to business resilience and transformation? Evidence from SMEs
Perramon, J., Bagur-Femenías, L., Alonso-Almeida, M. D. M., & Llach, J. (2024) · Journal of Cleaner Production
Sustainable Supply Chain ManagementEnvironmental Sustainability in Business
Cited by 48
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Designing Interaction for Chatbot-Based Conversational Commerce with User-Centered Design
Pricilla, C., Lestari, D. P., & Dharma, D. (2018) · 2018 5th International Conference on Advanced Informatics: Concept Theory and Applications (ICAICTA)
AI in Service InteractionsUsability and User Interface Design
Cited by 48
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Historicizing Modern Slavery: Free-Grown Sugar as an Ethics-Driven Market Category in Nineteenth-Century Britain
Smith, A., & Johns, J. (2020) · Journal of Business Ethics
Global trade, sustainability, and social impactColonialism, slavery, and trade
Cited by 48
- Verified
The limits of silicon valley: a critique of network theory
Hobday, M. (1994) · Technology Analysis & Strategic Management
Innovation and Knowledge ManagementBusiness Strategy and Innovation
Cited by 48
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