Check business, management and accounting papers: citations, claims and retractions

Relationship Marketing and Customer Retention - A Systematic Literature Review

Rosário, A., & Casaca, J. A. (2023) · Studies in Business and Economics

Customer Service Quality and LoyaltyCustomer churn and segmentation

Cited by 48

A systematic approach to an organization’s sustainability

Schalock, R. L., Verdugo, M., & Lee, T. (2016) · Evaluation and Program Planning

Management Systems and Quality ImprovementQuality and Management Systems

Cited by 48

Loyalty in e-Tailing: A Conceptual Framework

Grewal, D., Lindsey-Mullikin, J., & Munger, J. (2004) · Journal of Relationship Marketing

Customer Service Quality and LoyaltyDigital Marketing and Social Media

Cited by 48

Taxonomy of digital community currency platforms

Diniz, E. H., Siqueira, E. S., & van Heck, E. (2019) · Information Technology for Development

FinTech, Crowdfunding, Digital FinanceDigital Platforms and Economics

Cited by 47

Innovation in pain rehabilitation using co-design methods during the development of a relapse prevention intervention: case study

Elbers, S., van Gessel, C., Renes, R. J., van der Lugt, R., Wittink, H., & Hermsen, S. (2021) · Journal of Medical Internet Research

Innovative Approaches in Technology and Social DevelopmentMental Health and Patient Involvement

Cited by 47

Evaluation Model for the Implementation of Information Technology Service Management using Fuzzy ITIL

Yandri, R., Suharjito, Utama, D. N., & Zahra, A. (2019) · Procedia Computer Science

Information Technology Governance and StrategySoftware Engineering Techniques and Practices

Cited by 47

Effects of Working Capital Management on SME Profitability: Evidence from an Emerging Economy

Sensini, L., & Vazquez, M. (2021) · International Journal of Business and Management

Working Capital and Financial PerformanceSupply Chain and Inventory Management

Cited by 47

Technology Transfer Barriers and Challenges Faced by R&D Organisations

Mazurkiewicz, A., & Poteralska, B. (2017) · Procedia Engineering

Research, Science, and AcademiaTechnology Assessment and Management

Cited by 47

Consumer Response to Anthropomorphism of Text‐Based AI Chatbots: A Systematic Literature Review and Future Research Directions

Greilich, A., Bremser, K., & Wüst, K. (2025) · International Journal of Consumer Studies

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 47

The Weary Founder: Sleep Problems, ADHD-Like Tendencies, and Entrepreneurial Intentions

Gunia, B. C., Gish, J. J., & Mensmann, M. (2021) · Entrepreneurship Theory and Practice

Entrepreneurship Studies and InfluencesMigration, Ethnicity, and Economy

Cited by 47

The "HR–line-connecting HRM system" and its effects on employee turnover

Kim, S., Su, Z., & Wright, P. M. (2018) · Human Resource Management

Human Resource and Talent ManagementJob Satisfaction and Organizational Behavior

Cited by 47

Multidimensionality of Sustainable Public Procurement (SPP)—Exploring Concepts and Effects in Sub-Saharan Africa and Europe

Stoffel, T., Cravero, C., La Chimia, A., & Quinot, G. (2019) · Sustainability

Public Procurement and PolicySustainable Supply Chain Management

Cited by 47

Confusion in internet retailing: causes and consequences

Garaus, M. (2018) · Internet Research

Consumer Retail Behavior StudiesTechnology Adoption and User Behaviour

Cited by 47

Satisfacción laboral y compromiso organizacional del capital humano en el desempeño en instituciones de educación superior

Pedraza Melo, N. A. (2020) · RIDE Revista Iberoamericana para la Investigación y el Desarrollo Educativo

Employee Performance and ManagementJob Satisfaction and Organizational Behavior

Cited by 47

A meta-analysis of leadership and intrinsic motivation: examining relative importance and moderators

Xue, H., Luo, Y., Luan, Y., & Wang, N. (2022) · Frontiers in Psychology

Job Satisfaction and Organizational BehaviorEmployee Performance and Leadership

Cited by 47

Doing it for themselves? Performance appraisal in project‐based organisations, the role of employees, and challenges to theory

Keegan, A., & Den Hartog, D. (2019) · Human Resource Management Journal

Human Resource and Talent ManagementEmployee Performance and Management

Cited by 47

Robots Are Judging Me: Perceived Fairness of Algorithmic Recruitment Tools

Hilliard, A., Guenole, N., & Leutner, F. (2022) · Frontiers in Psychology

AI and HR TechnologiesEthics and Social Impacts of AI

Cited by 47

Understanding the impact of influencers’ responses to negative follower comments on the persuasiveness of sponsored Instagram posts

Hudders, L., Lou, C., & de Brabandere, M. (2022) · International Journal of Advertising

Digital Marketing and Social MediaMarketing and Advertising Strategies

Cited by 47

Electronic word-of-mouth on social networking sites: What inspires travelers to engage in opinion seeking, opinion passing, and opinion giving?

Chopra, I. P., Lim, W. M., & Jain, T. (2024) · Tourism Recreation Research

Digital Marketing and Social MediaDiverse Aspects of Tourism Research

Cited by 47

Building Innovation Networks: Issues of Strategy and Expertise

Harris, L., Coles, A.-M., & Dickson, K. (2000) · Technology Analysis & Strategic Management

Innovation and Knowledge ManagementBusiness Strategy and Innovation

Cited by 47

An Optimal Model of Financial Distress Prediction: A Comparative Study between Neural Networks and Logistic Regression

Zizi, Y., Jamali-Alaoui, A., El Goumi, B., Oudgou, M., & El Moudden, A. (2021) · Risks

Financial Distress and Bankruptcy PredictionCorporate Insolvency and Governance

Cited by 47

Whose Voice Do We Hear in the Marketplace? Evidence from Consumer Complaining Behavior

Raval, D. (2020) · Marketing Science

Consumer Market Behavior and PricingConsumer Behavior in Brand Consumption and Identification

Cited by 47

The balanced scorecard equates interests in healthcare organizations

Funck, E. (2007) · Journal of Accounting & Organizational Change

Accounting and Organizational ManagementPublic Policy and Administration Research

Cited by 47

A Brave New World of Human Resources Research: Navigating Perils and Identifying Grand Challenges of the GenAI Revolution

Nyberg, A. J., Schleicher, D. J., Bell, B. S., Boon, C., Cappelli, P., Collings, D. G., Dalle Molle, J. E., Feuerriegel, S., Gerhart, B., Jeong, Y., et al. (2025) · Journal of Management

AI and HR TechnologiesHuman Resource and Talent Management

Cited by 47