Cited by 487Digital Platforms and EconomicsDiverse Legal and Medical StudiesDigital Economy and Work Transformation

Competing in Digital Markets: A Platform-Based Perspective

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Cennamo, Carmelo·2021·Academy of Management Perspectives

Abstract

The digitization of the economy is altering the nature of competition, affecting the fundamental way firms compete in digital markets. In this article, we offer a platform-based view of competition in digital markets, present three distinct types of platform markets, the key elements affecting the value of a platform-based service, and the competitive logic that shape competition in these markets. We introduce the concept of platform identity to delineate the platform’s technological and market profile delineating the platform’s competitive identity domain and distinguish it from platform size (which reflects the scale of its user and complementor network). We argue that each platform has a unique identity, and comparisons of rival platforms along these two strategic dimensions—platform size and platform identity—help to explain the nature of competition in digital markets and explain the unique competitive dynamics that depart from mainstream competitive theory’s predictions. Our framework also helps to identify cases where the market boundaries and competitive domains become contested because of platform competition, leading to market convergence. We discuss how the proposed framework can enrich and extend existing theory on competitive dynamics to the context of digital markets, and offer a foundation for future research.

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Crossref · 10.5465/amp.2016.0048

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Authors
Cennamo, C.
Affiliations
Copenhagen Business School (DK)
Corresponding author
Cennamo, Carmelo
Venue
Academy of Management Perspectives
Published
2021-05
Volume
35
Issue
2
Pages
265-291
ISSN
  • 1558-9080 (ISSN-L)
  • 1943-4529
OpenAlex
W2964635765
Cited by
487
References
65
Citations by year
2026: 86 · 2025: 95 · 2024: 117 · 2023: 58 · 2022: 53 · 2021: 31 · 2020: 42 · 2019: 3 · 2014: 1
FWCI
49.65
Type
journal article
Language
en
Open access
Locations
  • Academy of Management Perspectives (publishedVersion)
  • SSRN Electronic Journal (submittedVersion)
  • CBS Research Portal (Copenhagen Business School) (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Diverse Legal and Medical Studies
  • Social Sciences › Sociology and Political Science › Digital Economy and Work Transformation
Keywords
platform competition, digital markets, platform size, competitive dynamics, platform-based services, market convergence, market boundaries

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