Cited by 477Technology Adoption and User BehaviourArtificial Intelligence in EducationAI in Service Interactions

The DOI matches its Crossref record; 81 of the 81 references it cites were found in a registry or an index; none of the 11 sources its claims cite is checked for support yet.

Students’ Acceptance of ChatGPT in Higher Education: An Extended Unified Theory of Acceptance and Use of Technology

Open access
Strzelecki, Artur·2024·Innovative Higher Education

Abstract

AI-powered chat technology is an emerging topic worldwide, particularly in areas such as education, research, writing, publishing, and authorship. This study aims to explore the factors driving students' acceptance of ChatGPT in higher education. The study employs the unified theory of acceptance and use of technology (UTAUT2) theoretical model, with an extension of Personal innovativeness, to verify the Behavioral intention and Use behavior of ChatGPT by students. The study uses data from a sample of 503 Polish state university students. The PLS-SEM method is utilized to test the model. Results indicate that Habit has the most significant impact (0.339) on Behavioral intention, followed by Performance expectancy (0.260), and Hedonic motivation (0.187). Behavioral intention has the most significant effect (0.424) on Use behavior, followed by Habit (0.255) and Facilitating conditions (0.188). The model explains 72.8% of the Behavioral intention and 54.7% of the Use behavior variance. While the study is limited by the sample size and selection, it is expected to be a starting point for more research on ChatGPT-like technology in university education, given that this is a recently introduced technology.

Overview

AI snapshot

Written from the paper’s full text.

TL;DR

This study applies an extended UTAUT2 model, adding Personal Innovativeness, to examine Polish university students’ acceptance and use of ChatGPT. It finds Habit, Performance expectancy, and Hedonic motivation as key drivers of Behavioral intention, while Behavioral intention, Habit, and Facilitating conditions drive Use behavior.

Key findings

  • Habit had the strongest impact on Behavioral intention (0.339), followed by Performance expectancy (0.260) and Hedonic motivation (0.187); the model explains 72.8% of Behavioral intention variance.
  • Behavioral intention had the strongest effect on Use behavior (0.424), followed by Habit (0.255) and Facilitating conditions (0.188); these explain 54.7% of Use behavior variance.
  • Facilitating conditions did not significantly affect Behavioral intention (−0.023, not significant at p < .05), but did significantly affect Use behavior (0.188).
  • Effort expectancy (0.079), Social influence (0.093), Price value (0.083), and Personal innovativeness (0.086) had positive but small effects on Behavioral intention, with f² below 0.02.

Methods

  • The study used an extended UTAUT2 model with seven UTAUT2 constructs plus Personal innovativeness, measured with a seven-point Likert scale; Use behavior was measured on a seven-option scale from “never” to “several times a day.”
  • Data came from 503 valid responses from students at the University of Economics in Katowice, Poland; 13,388 students were invited by email between 13 and 21 March 2023, and a pilot study used 36 students.
  • Analysis used PLS-SEM via SmartPLS 4 with path weighting, 3000 iterations, and bootstrapping with 5000 samples; measurement model reliability, convergent validity, HTMT discriminant validity, R², and path coefficients were assessed.

Limitations

  • The paper states the sample was limited to students from one state university in Poland, data were collected during a turbulent phase of AI development, academic-year timing or subject of study may affect use, and different study programs were not considered as a moderating variable.
  • Evident from the text: the design is cross-sectional and single-institution, limiting generalizability; the study also intentionally did not incorporate age, gender, and experience as moderators.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1007/s10755-023-09686-1

Cites

81 of 81 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Verification

Claims the paper makes

26 Own result · 11 Own method · 9 Not checked yet · 9 Own interpretation

Verify all 11 references — free account

Show all 31 claims

  • It may state two separate claims as one. 13
  • Probably not a substantial claim. 18
  • The quote only partly states this claim. 1
24 of 24
  • The paper relies on this without support.

    Research into how ChatGPT is perceived and utilized by university students remains sparse.

    “Though ChatGPT has swiftly gained popularity as a cutting-edge tool in natural language processing, research into how it's perceived and utilized by university students remains sparse.”
  • The paper relies on this without support.

    The sample of students from the University of Economics in Katowice is representative of Polish state university students.

    “The study uses data from a sample of 503 Polish state university students.”
    “A total of 13,388 students from the University of Economics in Katowice, Poland, were invited to participate via email in the period of 13th to 21st March 2023.”
  • The paper relies on this without support.

    The relationships estimated by PLS-SEM represent causal effects of the predictors on Behavioral intention and Use behavior.

    “Our study argues that”
  • The paper relies on this without support.

    ChatGPT is currently free of charge during the research preview.

    “This may be because the use of ChatGPT is currently free of charge during the tool's research preview.”
  • The paper relies on this without support.

    ChatGPT doesn't have adaptive capabilities and isn't tailored for academic use.

    “It's pertinent to mention that ChatGPT doesn't have adaptive capabilities and isn't tailored for academic use, indicating a need for more research on its potential role in learning environments.”
  • The paper relies on this without support.

    ChatGPT use in higher education is not yet explored.

    “Since ChatGPT use in higher education is not yet explored, there are many recommendations for future studies.”
6 of 6

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

2 of 2

Citations

Cites

Research works printed but not linked: 3

  1. Adiwardana, D., Luong, M.-T., So, D. R., Hall, J., Fiedel, N., Thoppilan, R., Yang, Z., Kulshreshtha, A., Nemade, G., Lu, Y., & Le, Q. V. (2020). Towards a human-like open-domain chatbot. http://arxiv.org/abs/2001.09977 · arXiv
  2. Ringle, C. M., Wende, S., & Becker, J.-M. (2022). SmartPLS 4. SmartPLS GmbH.
  3. Rudolph, J., Tan, S., & Tan, S. (2023). ChatGPT: Bullshit spewer or the end of traditional assessments in higher education? Journal of Applied Learning & Teaching, 6(1), 1–22.

Cited by

Sorted by citations

See all 477

Metadata

Authors
Strzelecki, A.
Affiliations
University of Economics in Katowice (PL)
Corresponding author
Strzelecki, Artur
Venue
Innovative Higher Education
Published
2023-11-30
Volume
49
Issue
2
Pages
223-245
ISSN
  • 0742-5627 (ISSN-L)
  • 1573-1758
OpenAlex
W4389203481
Cited by
477
References
78
Citations by year
2026: 195 · 2025: 179 · 2024: 103
FWCI
121.61
Type
journal article
Language
en
Open access
Locations
Innovative Higher Education (publishedVersion, cc-by)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Education › Artificial Intelligence in Education
  • Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
Keywords
ChatGPT, technology acceptance, UTAUT2, personal innovativeness, habit, behavioral intention, use behavior, performance expectancy, hedonic motivation, facilitating conditions, university students, artificial intelligence in higher education

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

A language model drew the claims from the paper on 2026-10-06, under version 3 of the claim definition (model deepseek-v4.1-flash, prompt extract-v3).

A second model labelled each claim on 2026-10-06 (model jev-1.13-20260917, definition revision gold-guideline-v0.2).

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review