Cited by 601Consumer Behavior in Brand Consumption and IdentificationDigital Marketing and Social MediaMarketing and Advertising Strategies

The effectiveness of celebrity endorsements: a meta-analysis

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Knoll, Johannes, Matthes, Jörg·2017·Journal of the Academy of Marketing Science

Abstract

Celebrities frequently endorse products, brands, political candidates, or health campaigns. We investigated the effectiveness of such endorsements by meta-analyzing 46 studies published until April 2016 involving 10,357 participants. Applying multilevel meta-analysis, we analyzed celebrity endorsements in the context of for-profit and non-profit marketing. Findings revealed strong positive and negative effects when theoretically relevant moderators were included in the analysis. The most positive attitudinal effect appeared for male actors who match well with an implicitly endorsed object (d = .90). The most negative effect was found for female models not matching well with an explicitly endorsed object (d = −.96). Furthermore, celebrity endorsements performed worse compared to endorsements of quality seals, awards, or endorser brands. No publication bias was detected. The study has theoretical and practical implications, and provides an agenda for future research.

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  • The influence of celebrities on attitudes, beliefs, and behavior is so strong that their endorsements are a key part of businesses' marketing strategies.

    “The influence of celebrities on attitudes, beliefs, and behavior is so strong that their endorsements are a key part of businesses’ marketing strategies (Erdogan, 1999; Knoll & Matthes, 2017).”

    From Stories in Action. (2022) · cites this paper as Knoll & Matthes, 2017

    The paper’s marketing-strategy passage describes celebrity endorsements as well established and widely used, and its Theoretical and managerial implications section says they can improve attitudes and behavioral intentions when marketers choose the right endorser. But the Overall analysis finds no average cognitive or behavioral-intention effects and only a modest positive effect on attitudes toward the endorsed object versus no endorsement. The claim overstates how consistently strong their influence is. (LLM, conf=0.88)

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Research works printed but not linked: 5

  1. Alba, J. W., & Hutchinson, J. W. (1987). Dimensions of consumer exper- tise. Journal of Consumer Research, 13(4), 411-454.
  2. Erfgen, C., Zenker, S., & Sattler, H. (2015). The vampire effect: when do celebrity endorsers harm brand recall? International Journal of Research in Marketing, 32(2), 155-163.
  3. Kilburn, D. (1998). Star power. Adweek, 39(2), 20-21.
  4. Stephens, A., & Rice, A. (1998). Spicing up the message. Finance Week, 76(26), 46-47.
  5. Viechtbauer, W. (2010). Conducting meta-analyses in R with the meta- phor package. Journal of Statistical Software, 36(3), 1-48.

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Authors
Knoll, J., & Matthes, J.
Affiliations
University of Vienna (AT)
Corresponding author
Matthes, Jörg
Venue
Journal of the Academy of Marketing Science
Published
2016-10-12
Volume
45
Issue
1
Pages
55-75
ISSN
  • 0092-0703 (ISSN-L)
  • 1552-7824
OpenAlex
W2531871136
Cited by
601
References
144
Citations by year
2026: 63 · 2025: 73 · 2024: 77 · 2023: 64 · 2022: 82 · 2021: 86 · 2020: 63 · 2019: 54 · 2018: 22 · 2017: 17
FWCI
7.85
Type
journal article
Language
en
Open access
Locations
  • Journal of the Academy of Marketing Science (publishedVersion, cc-by)
  • Phaidra (Universität Wien) (submittedVersion, cc-by-nc-nd)
  • RePEc: Research Papers in Economics (submittedVersion)
Funders
University of Vienna
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior in Brand Consumption and Identification
  • Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
  • Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
Keywords
celebrity endorsement, endorsement effectiveness, quality seals, awards

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