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The media inequality: Comparing the initial human-human and human-AI social interactions
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Cites
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“In a study comparing human-human interactions to human-chatbot interactions, Mou and Xu (2017) found that human users could tell that the chatbot’s responses were less natural compared to a human interlocutor.”
BackgroundInfluentialPizzi, G., Scarpi, D., & Pantano, E. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2020.11.006 · Cited by 265
Bawack, R. E., Wamba, S. F., & Carillo, K. D. A. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2021.102309 · Cited by 240
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Karnouskos, S. (2020) · IEEE Transactions on Technology and Society · doi:10.1109/tts.2020.3001312 · Cited by 239
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Li, H., & Zhang, R. (2024) · doi:10.31219/osf.io/xd4k7 · Cited by 150
Marriott, H. R., & Pitardi, V. (2024) · Psychology & Marketing · doi:10.1002/mar.21899 · Cited by 146
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Effects of Communication Directionality and AI Agent Differences in Human-AI Interaction
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Love, marriage, pregnancy: Commitment processes in romantic relationships with AI chatbots
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(2019) · AICS
Metadata
- Authors
- Mou, Y., & Xu, K.
- Venue
- Computers in Human Behavior
- Publisher
- Elsevier BV
- Published
- 2017-07
- Volume
- 72
- Pages
- 432-440
- ISSN
- 0747-5632 (ISSN-L)
- OpenAlex
- W2592877795
- Cited by
- 328
- References
- 5
- FWCI
- 21.41
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
