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Bridging differing perspectives on technological platforms: Toward an integrative framework
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An integrative framework is proposed to advance management research on technological platforms, bridging two theoretical perspectives: economics, which sees platforms as double-sided markets, and engineering design, which sees platforms as technological architectures. While the economic perspective informs our understanding of platform competition, the engineering design perspective informs our view of platform innovation. The article argues that platforms can be usefully conceptualized as evolving organizations or meta-organizations that: (1) federate and coordinate constitutive agents who can innovate and compete; (2) create value by generating and harnessing economies of scope in supply or/and in demand; and (3) entail a modular technological architecture composed of a core and a periphery. In support of this conceptualization, a classification system is presented, indicating that technological platforms appear in a variety of organizational forms: within firms, across supply chains, and across industry innovation ecosystems. As an illustration, the framework is then applied to derive a simple model highlighting patterns of interaction between platform innovation and competition, yielding hypotheses that could be tested empirically by future scholars.
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“Because of their central role in encouraging project development, they are often thought to foster an ecosystem under the sponsorship of a platform leader which develops and provides specific functionality to smaller projects (Gawer, 2014).”
From The sustainability of open source commons (2023) · cites this paper as Gawer, 2014
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“It also shows that content creators face a ‘winner-take-all’ situation (Cennamo and Santalo 2013, p. 1331; Gawer 2014, p. 1241).”
From Content Creators Between Platform Control and User Autonomy: The Role of Algorithms and Revenue Sharing (2023) · cites this paper as Gawer 2014
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“Even in the service innovation literature (Barrett et al. 2015;Lusch and Nambisan 2015), where value-in-use is emphasized, and in the platform and network effects literature (Gawer 2014;Parker et al. 2016), where demand and user adoption are important, there is a lack of a vocabulary and coherent framework for dealing with use recombination and how it relates to value creation and capture in digit”
From Recombination in the open-ended value landscape of digital innovation (2018) · cites this paper as Gawer 2014
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InfluentialOrchestrating Platform Ecosystems: The Interplay of Innovation and Business Development Subsystems
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“Platform ecosystems can be classified in technology-oriented and market-oriented (Gawer, 2014; Thomas et al., 2014; De Reuver et al., 2018).”
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“…an ecosystem that proves to be unsuccessful (Iansiti and Levien 2004) or that the global factory duplicates the SME’s domain of activity (Gawer and Cusumano 2002) – today’s collaborator can easily become tomorrow’s competitor and dialogue between the focal firm and SME is critical (Gawer 2014).”
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“(Schilling, 2000) At the product level, the principles of modularity give rise to “platform thinking,” an approach to new product development that focuses on the commonality of subsystems to diffuse them across projects (Gawer, 2014).”
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“Analogous to the ecosystem perspective, this is achieved by making core assets and interfaces accessible outside of the manufacturing firm and the traditional supply-chain [7] to ecosystems of widely dispersed and heterogeneous developers [e.”
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“Thus, a digital platform can enable both sides of the market—including asset manufacturers and asset operators—to cocreate value for mutual benefit [46], [56], as framed in DP1.”
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Kieti, J., Waema, T. M., Ndemo, E. B., Omwansa, T. K., & Baumüller, H. (2021) · Digital Business · doi:10.1016/j.digbus.2021.100007 · Cited by 38
Knowledge seeking and anonymity in digital work settings
Mickeler, M. A., Khashabi, P., Kleine, M., & Kretschmer, T. (2023) · Strategic Management Journal · doi:10.1002/smj.3504 · Cited by 34
“…are technological architectures that facilitate and simplify the intraorganizational exchange between knowledge seekers and contributors by providing a digital, semipublic 3 space to interact across social and geographical boundaries (Gawer, 2014; Purvis et al., 2001; Thomas et al., 2014).”
Zhang, X., Yang, L., Gao, T., & Zhou, W. (2023) · Electronic Markets · doi:10.1007/s12525-023-00685-w · Cited by 35
“The focal platform plays a dual role: It serves as a two-sided market connecting the application side and the user side (Song et al., 2018) and serves a technology infrastructure for fostering complementary innovations (Gawer, 2014; Luo, 2018).”
Wang, B., Ma, M., Zhang, Z., & Li, C. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.123186 · Cited by 37
A multidimensional platform ecosystem framework
Yablonsky, S. (2020) · Kybernetes · doi:10.1108/k-07-2019-0447 · Cited by 39
Seo, H., & Myeong, S. (2020) · Sustainability · doi:10.3390/su12145615 · Cited by 34
“Modularity can also be considered to be the platform’s most pressing technological property [64].”
BackgroundUnjustified trust beliefs: Trust conflation on sharing economy platforms
Möhlmann, M. (2021) · Research Policy · doi:10.1016/j.respol.2020.104173 · Cited by 39
Contrasting value creation strategies of industrial-IoT-platforms – a multiple case study
Mosch, P., Majocco, P., & Obermaier, R. (2023) · International Journal of Production Economics · doi:10.1016/j.ijpe.2023.108937 · Cited by 32
Redesigning the business model: from one-sided to multi-sided
Parmentier, G., & Gandia, R. (2017) · Journal of Business Strategy · doi:10.1108/jbs-09-2016-0097 · Cited by 34
Digital platform for social innovation: Insights from volunteering
Caridà, A., Colurcio, M., & Melia, M. (2022) · Creativity and Innovation Management · doi:10.1111/caim.12499 · Cited by 46
Mobilising new frontiers in digital transformation research: A problematization review
Ashrafi, A., Constantinides, P., Mehandjiev, N., & Thatcher, J. B. (2025) · Information Systems Journal · doi:10.1111/isj.12531 · Cited by 33
“These ecosystems serve as fertile ground for many heterogeneous firms and third parties to come together in pursuit of progress (Gawer, 2014).”
Multi-actor collaboration in platform-based ecosystem: opportunities and challenges
Mukhopadhyay, S., & Bouwman, H. (2018) · Journal of Information Technology Case and Application Research · doi:10.1080/15228053.2018.1479160 · Cited by 34
“…organizational, and business model novelties, we discuss three key attributes, which are leveraged for effective multi-actor collaboration for shared innovation: (1) Modular Architecture allows reusability of the same core capabilities by different services (Baldwin & Woodard, 2009; Gawer, 2014).”
BackgroundViews on the Past, Present, and Future of Business and Information Systems Engineering
van der Aalst, W. M. P., Becker, J., Bichler, M., Buhl, H. U., Dibbern, J., Frank, U., Hasenkamp, U., Heinzl, A., Hinz, O. F., Hui, K.-L., et al. (2018) · Business & Information Systems Engineering · doi:10.1007/s12599-018-0561-1 · Cited by 37
“Economically, such platforms are often organized as market intermediaries in business-to-con-sumer settings, or as three-sided markets where the income of the platform owner stems from advertising associated with free services (Gawer 2014).”
BackgroundData Sovereignty and the Internet of Production
Jarke, M. (2020) · Lecture notes in computer science · doi:10.1007/978-3-030-49435-3_34 · Cited by 33
“Following modern versions of early medieval port cities and more recently phone companies, they do this by creating network effects by creating platforms which serve as two-sided or multi-sided markets (Gawer 2014).”
BackgroundInfluentialZhang, J., Yu, B., & Lu, C. (2021) · Entrepreneurship Research Journal · doi:10.1515/erj-2020-0529 · Cited by 40
Platform companies on the internet as a new organizational form. A sociological perspective
Dolata, U., & Schrape, J.-F. (2023) · Innovation The European Journal of Social Science Research · doi:10.1080/13511610.2023.2182217 · Cited by 39
“The latter are not ‘evolving organizations’ (Gawer 2014, 1240), seeing that they lack essential organizational characteristics such as intentionality, goal orientation and strategic capacity to act.”
The platform economy and futures of market societies: Salient tensions in ecosystem evolution
Zander, U., Lu, L., & Chimenti, G. (2025) · Journal of Business Research · doi:10.1016/j.jbusres.2024.115037 · Cited by 36
Crossing the Valley of Death: Managing the When, What, and How of Innovative Development Projects
Midler, C. (2019) · Project Management Journal · doi:10.1177/8756972819857881 · Cited by 31
“Many authors have pointed out the benefits of platformization in terms of lead time, development cost, product quality, and product variety (Cusumano, Nobeoka, & Kentaro, 1998; Gawer, 2009, 2014; Simpson, Siddique, & Jiao, 2006).”
BackgroundBottlenecks, Modules, and Dynamic Architectural Capabilities
Baldwin, C. Y. (2018) · Oxford University Press eBooks · doi:10.1093/oxfordhb/9780199678914.013.011 · Cited by 31
The Virtual Clinic: Two-sided Affordances in Consultation Practice
Íslind, A. S., Snis, U. L., Lindroth, T., Lundin, J., Černá, K., & Steineck, G. (2019) · Computer Supported Cooperative Work (CSCW) · doi:10.1007/s10606-019-09350-3 · Cited by 32
“In that stream of research, the platform (technology) facilitates exchange between consumers that have not been in transactions before and enables interaction as the interaction takes place by way of the platform (Gawer 2014).”
BackgroundCostabile, C. (2023) · Data and Information Management · doi:10.1016/j.dim.2023.100053 · Cited by 47
The impact of urban digital platforms on entrepreneurial activity: Evidence from China
Hu, G., He, S., Dong, X., Li, C., Wang, Z., Wang, Z., & Mardani, A. (2024) · Journal of Innovation & Knowledge · doi:10.1016/j.jik.2024.100468 · Cited by 32
Filosa, C., Jovanovic, M., Agostini, L., & Nosella, A. (2024) · International Journal of Production Economics · doi:10.1016/j.ijpe.2024.109466 · Cited by 45
“Therefore, on the one hand, the B2B platforms, both transaction-based and innovation-based (Gawer, 2014; Gawer and Cusumano, 2014), foster a more profound relationship between the firm and its customers and partners.”
Metadata
- Authors
- Gawer, A.
- Affiliations
- Imperial College London (GB)
- Corresponding author
- Gawer, Annabelle
- ORCID
- Gawer, Annabelle
- Venue
- Research Policy
- Publisher
- Elsevier BV
- Published
- 2014-09
- Volume
- 43
- Issue
- 7
- Pages
- 1239-1249
- ISSN
- 0048-7333 (ISSN-L)
- OpenAlex
- W2052419127
- Cited by
- 1,869
- References
- 98
- Citations by year
- 2026: 184 · 2025: 181 · 2024: 193 · 2023: 213 · 2022: 223 · 2021: 274 · 2020: 197 · 2019: 137 · 2018: 115 · 2017: 80 · 2016: 38 · 2015: 28 · 2014: 4
- FWCI
- 153.39
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Research Policy (publishedVersion, cc-by)
- Surrey Research Insight Open Access (The University of Surrey) (submittedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Spiral (Imperial College London) (submittedVersion, other-oa)
- Funders
- EPSRC NEMODE Network+
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Product Development and Customization
- Keywords
- technology platforms, technical architecture, platform competition, platform innovation, meta-organizations, economies of scope, modular architecture, core-periphery, platform classification, supply chain platforms, innovation ecosystems, integrative framework
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